Detox Concierge

What Detox Concierge does

Detox Concierge is a privately held, for-profit healthcare service operating as 'The Original In Home Private Detox Program' under the legal entity Premier Service Solutions Inc., founded in 2016 and headquartered in Los Angeles, California. The company delivers physician-directed, in-home medical detoxification for alcohol and a broad range of substances — including opioids, cocaine, fentanyl, benzodiazepines, methamphetamine, Kratom, and Ambien — to individual clients across 35+ U.S. states. The service model combines board-certified addiction medicine physician oversight (via Dr. Jonathan Reitman) with 24/7 licensed nursing presence in the patient's home, following ASAM and SAMHSA clinical guidelines and using standardized CIWA/COWS withdrawal assessment tools. Programs typically run 3-10 days and include medication management, vital sign monitoring, and discharge planning, supplemented by telehealth physician consultations for remote oversight.

The company operates exclusively as a direct-to-consumer, private-pay service with quote-based pricing; insurance is explicitly not accepted. It runs a horizontal segmentation strategy targeting privacy-conscious adults, high-net-worth individuals and executives seeking luxury/discreet care, and family members or loved ones of patients. GTM centers on SEO-optimized website content and city-specific landing pages across 35+ states, organic social, prominent phone-based free consultations as the primary conversion mechanism, and LegitScript certification as a credibility signal. The product portfolio spans core substance-specific detox programs plus a 2024-introduced premium tier including VIP Detox Services, Private Alcohol Detox for Executives, Private Luxury Drug Detox Program, and Rapid Detox at Home. There is no evidence of institutional funding, partnerships, M&A activity, or AI/ML capability; the company is founder-led (Alana Evette, Director of Nursing, is the visionary behind the in-home model) with 11-50 employees.

Name

Detox Concierge

Legal name

Premier Service Solutions Inc.

Website

https://detoxconcierge.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Detox Concierge is a privately held, private-pay healthcare service founded in 2016 that delivers physician-directed, in-home medical detoxification for alcohol and various drugs (opioids, stimulants, benzodiazepines, Kratom, Ambien) to individual clients across 35+ U.S. states.

Ownership category

akta.pro rank

Product category

Addiction Treatment Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Home Health Care Services (8082), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Substance Use Detoxification Centers (Medical Detox) (HLAFACAD)

akta.pro secondary industry

Controlled Substance Management & Compliance Support (HSABALAK)

Keywords

• In-home detox
• Addiction treatment
• Concierge healthcare
• Substance detox
• Private nursing

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Private Pay Medical Detox Services: Detox Concierge operates as a private pay healthcare service. The company explicitly states that at-home detox is typically not covered by insurance and is considered a private, out-of-pocket service. Pricing is quote-based and varies by program length and level of care required. Clients pay directly for comprehensive in-home detox services including physician oversight, 24/7 nursing care, medications, and aftercare planning.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Detox Concierge provides in-home alcohol and drug detoxification services delivered by private nurses and physicians to clients across 35+ U.S. states. Programs are private-pay, tailored to substance (alcohol, opiates, cocaine, fentanyl, kratom, Ambien, benzodiazepines, meth, heroin), and offered in premium tiers including VIP, executive, luxury, and rapid detox.

Product overview

Detox Concierge operates as a concierge-style home medical detox service providing physician-directed, 24/7 nurse-supported detoxification programs. The core offering consists of in-home detox services for multiple substances including alcohol, opiates/opioids (heroin, fentanyl, oxycodone, hydrocodone), cocaine, methamphetamine, benzodiazepines (Xanax, Klonopin, Ativan, Valium), Kratom, and Ambien. The service model combines board-certified addiction medicine physician oversight with continuous licensed nursing care delivered in the client's residence. Premium tier offerings include VIP Detox Services, Private Alcohol Detox for Executives, and Private Luxury Drug Detox Program for clients requiring enhanced privacy, flexibility, or luxury amenities. All programs follow ASAM and SAMHSA clinical guidelines with personalized treatment planning, medication management, vital sign monitoring, and aftercare coordination.

Differentiator

Problem solved

Functional benefit

Products and services

• Alcohol Detox Program Medically supervised, in-home alcohol withdrawal management delivered by private nurses and physicians for individuals seeking confidential detox.
• Opiate Detox Program Private-pay, in-home detox protocol for opioid dependence, delivered by licensed nurses and overseen by a consulting physician.
• Cocaine Detox Program In-home cocaine withdrawal and stabilization program staffed by private nurses and supervised medically.
• Fentanyl Detox Program Specialized in-home detox for fentanyl dependency, delivered with private nursing and physician oversight.
• Kratom Detox Program Medically supervised at-home detox program tailored to kratom withdrawal.
• Ambien Detox Program In-home detox protocol for Ambien (zolpidem) dependency with private nursing and medical supervision.
• Benzodiazepine Detox Program Private-pay, in-home benzodiazepine withdrawal management delivered by nurses and overseen by physicians.
• Meth Detox Program In-home methamphetamine detox program staffed by private nurses with physician oversight.
• Heroin Detox Program In-home heroin withdrawal management delivered by private-duty nurses and supervised by a consulting physician.
• VIP Detox Program Premium-concierge tier of Detox Concierge's in-home detox, bundling elevated nursing staffing, enhanced privacy, and luxury accommodations at the client's location.
• Executive Detox Program Concierge in-home detox package tailored for executives and professionals requiring maximum discretion and flexible scheduling.
• Luxury Detox Program Top-tier in-home detox package pairing medically supervised withdrawal with luxury hotel-style accommodations and amenities.
• Rapid Detox Program Accelerated in-home detox track designed to shorten withdrawal duration while maintaining clinical oversight by nurses and physicians.

Quantifiable outcome

• Detox programs typically last 7-10 days, with alcohol detox commonly ranging 3-7 days and opioid detox approximately one week
• +2 more outcomes

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Eleanor Health: Outpatient addiction and mental health provider offering in-person and virtual care with a focus on whole-person recovery. Comparable in D2C addiction treatment but with a hybrid outpatient model.
• Lionrock Recovery: Telehealth intensive outpatient program (IOP) for substance use disorder delivered virtually. Comparable in virtual addiction care delivery and D2C GTM but focused on IOP rather than in-home detox.

Direct peers

• Workit Health: Telehealth addiction treatment platform offering online opioid and alcohol use disorder care with virtual counseling and medication management. Closely comparable business model in D2C addiction treatment.
• Bicycle Health: Telehealth provider specializing in opioid use disorder treatment with medication-assisted treatment delivered via virtual visits. Directly comparable D2C addiction treatment model.
• Ria Health: Telemedicine provider focused on alcohol use disorder with medication-assisted treatment and digital coaching. Closely comparable in the alcohol detox and recovery space.
• Ophelia Health: Telehealth opioid use disorder treatment provider offering medication-assisted treatment via virtual visits. Comparable D2C addiction treatment delivery model.
• Confidant Health: Provides mobile and in-home addiction recovery care including medication-assisted treatment, with a similar D2C clinical model. Most directly comparable peer given the in-home clinical delivery approach.
• Pelago (formerly Quit Genius): Virtual addiction care company serving employers and health plans with digital substance use treatment programs. Comparable D2C/virtual addiction care model with similar target customer segments.

Broad incumbents

• Promises Behavioral Health: Luxury residential addiction treatment provider with multiple premium facilities. Overlaps with Detox Concierge in serving affluent privacy-conscious clientele seeking premium care experiences.
• Hazelden Betty Ford Foundation: Largest nonprofit addiction treatment provider in the U.S. operating residential and outpatient facilities nationwide. Comparable for serving the same addiction treatment market but with facility-based delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/DetoxConcierge
• Facebookfacebook.com/people/Detox-Concierge/100064027332839
• LinkedInlinkedin.com/company/detox-concierge-in-home-detox-drug-and-alcohol

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Detox Concierge