Confidant Health
Confidant Health is a virtual behavioral health platform pairing a licensed provider network with proprietary telehealth technology to deliver mental health, substance use disorder treatment, and medication management to insured patients across four U.S. states.
- Company typePrivate
- Founded2019
- HeadquartersWashington, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Confidant Health does
Confidant Health, founded in 2019 and headquartered in Austin, Texas, is a virtual behavioral health provider that combines a licensed clinician network with a proprietary telehealth technology platform to deliver mental health treatment, medication management, substance use disorder treatment, and personalized integrated care. The company serves individuals seeking behavioral healthcare, accepting Medicare, Medicaid, and most major commercial insurance plans including UnitedHealthcare, Cigna, Aetna, Humana, Anthem, Carelon, and AmeriHealth, with sliding-scale out-of-pocket pricing available to uninsured patients. Clinical services are currently delivered in four states — Connecticut, Virginia, Texas, and Florida — while digital therapeutic resources, recovery coaching, and groups are accessible nationwide.
The company's technology stack centers on a "clinic-in-a-box" electronic medical record purpose-built for behavioral health, an administrative automation engine, AI-assisted therapy tools for clinician decision support, a provider lifecycle platform for recruitment and retention, and data-informed adaptive care pathways that use continuous outcome measurement to guide treatment adjustments in real time. The platform is accessible to patients through a web portal and iOS/Android mobile applications, and to providers through a coordinated care team workflow with cross-discipline visibility.
Confidant Health operates a hybrid go-to-market: direct-to-consumer acquisition through web, mobile, SEO, and 24/7 enrollment calls, supplemented by a B2B channel targeting health plans and risk-bearing providers for value-based care arrangements. Revenue is generated primarily through insurance reimbursement for clinical services, with a secondary out-of-pocket stream at variable price points. Leadership consists of founders Jon Read and Sam Arsenault Wilson (Chief Quality Officer & Co-Founder), and the company was recently impacted by a September 2024 data breach exposing 5.3 terabytes of patient data.
Confidant Health firmographics
Firmographics- Name
- Confidant Health
- Legal name
- Confidant Health
- Website
- https://Confidanthealth.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Confidant Health is a virtual behavioral health platform pairing a licensed provider network with proprietary telehealth technology to deliver mental health, substance use disorder treatment, and medication management to insured patients across four U.S. states.
- Ownership category
- akta.pro rank
Confidant Health industry classification
Industry- Product category
- Virtual Behavioral Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Physicians, Mental Health Specialists (621112)
- SIC
- Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Behavioral Health & Psychiatry Virtual Care (Payer Network) (HLALACAC)
- akta.pro secondary industries
- Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB), Virtual Behavioral Health Integration Platforms (HLALABAE), Integrated Behavioral Health (Collaborative Care) Platforms (HLALAEAC)
Keywords
Where Confidant Health is headquartered
LocationHeadquarters
- HQ city
- Washington
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Confidant Health business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Insurance-Reimbursed Services: Confidant accepts Medicare, Medicaid, and most commercial insurance plans. Revenue is generated through insurance reimbursements for covered behavioral health services including mental health treatment, medication management, and substance use disorder treatment.
- Out-of-Pocket Payments: For patients paying cash, providers offer sliding scale pricing. Patients can view costs of services with different providers before booking.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Insurance-covered care |
| Unit Pricing | Pay-as-you-go | Sliding scale out-of-pocket |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Confidant Health product offering
Product offeringCore offering
Confidant Health delivers virtual behavioral health services—including mental health treatment, medication management, substance use disorder treatment, and personalized integrated care—through a telehealth platform supported by a network of licensed therapists and medical providers. The company backs these services with a proprietary technology stack comprising AI-assisted therapy tools, an automation engine, a clinic-in-a-box EMR, and a provider lifecycle platform that enable adaptive, data-informed care pathways.
Product overview
Confidant Health is a virtual behavioral health platform combining a tech platform with a network of licensed behavioral health providers. The company offers virtual mental health and addiction treatment services across Connecticut, Virginia, Texas, and Florida, with digital therapeutic resources available nationwide. The product portfolio includes patient-facing services (Mental Health Treatment, Medication Management, Substance Use Disorder Treatment, Personalized Care) and provider-facing technology platforms (Clinic-in-a-box EMR, Automation Engine, AI Assisted Therapy Tools, Provider Lifecycle Platform), all accessible via a mobile app for iOS and Android.
Differentiator
Problem solved
Functional benefit
Products and services
- Mental Health Treatment Therapy and support designed around patient goals, providing evidence-based behavioral healthcare with a coordinated care team for individuals seeking mental health treatment.
- Medication Management Expert guidance to help patients find the right medication, with medical providers supporting medication decisions for behavioral health conditions.
- Substance Use Disorder Treatment Recovery support that meets patients where they are, offering compassionate treatment for substance use disorders including medication-assisted treatment options.
- Personalized Care Integrated treatment addressing whole health with care teams that adapt as patient needs change across multiple behavioral health conditions.
- Confidant Health Mobile App Mobile application for iOS and Android enabling patients to book appointments, access care, and manage their behavioral health journey from anywhere.
- Health Plan Partnership Program B2B partnership program allowing health plans including Medicare, Medicaid, UnitedHealthcare, Cigna, Aetna, Humana, Anthem, Carelon, and AmeriHealth to offer Confidant's behavioral health services to insured members as covered benefits.
- Risk-Bearing Provider Partnership B2B partnership program for risk-bearing healthcare organizations delivering behavioral health services at scale under value-based care contracts with measurable outcomes and rapid deployment.
Quantifiable outcome
- 15,000+ members served
Companies that use Confidant Health
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
Confidant Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature6 records
Confidant Health partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- UnitedHealthcarecoreIn-network provider agreement allowing UnitedHealthcare members to access Confidant Health behavioral health services as covered benefits under their health plans.
- CignacoreIn-network provider agreement enabling Cigna members to receive covered behavioral health services through Confidant Health.
- AetnacoreIn-network provider agreement allowing Aetna members to access Confidant Health behavioral health services as covered benefits.
- HumanacoreIn-network provider agreement enabling Humana members to receive covered behavioral health services through Confidant Health.
- AnthemcoreIn-network provider agreement allowing Anthem members to access Confidant Health behavioral health services as covered benefits.
- CareloncoreIn-network provider agreement enabling Carelon members to receive covered behavioral health services through Confidant Health.
- AmeriHealthcoreIn-network provider agreement allowing AmeriHealth members to access Confidant Health behavioral health services as covered benefits.
- MedicarecoreFederal health insurance program partnership allowing Medicare beneficiaries to access Confidant Health behavioral health services as covered benefits.
- MedicaidcoreState-administered federal health insurance program partnership allowing Medicaid beneficiaries to access Confidant Health behavioral health services as covered benefits.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Confidant Health competitors and assessment
Company assessmentDirect peers
- Cerebral: Telehealth provider of mental health and ADHD treatment, combining therapy and medication management with online booking. Directly comparable on the patient-facing virtual behavioral health offering.
- Lyra Health: Employer-sponsored virtual mental health provider with a curated clinician network and outcomes measurement. Comparable on the provider-network-plus-tech thesis, though skewed more to employer-sponsored benefit delivery.
- Eleanor Health: Outpatient substance use disorder and mental health provider with a value-based care model and technology-enabled care teams. Directly comparable to Confidant on the SUD focus and outcomes-based payer contracting.
- Brightside Health: Virtual mental health provider combining therapy, psychiatry, and medication management with insurance acceptance. Comparable to Confidant in payer-network strategy and integrated therapy-plus-medication offering.
- Headway: Provider network and technology platform that helps therapists accept insurance and run their practices. Directly comparable to Confidant's provider-network-plus-EMR model targeting in-network behavioral health delivery.
- Talkiatry: Virtual psychiatry platform delivering in-network mental health treatment, including medication management, via a national clinician network. Closely comparable to Confidant's payer-network-driven psychiatry and therapy model.
- Spring Health: Employer and health-plan mental health benefit platform combining provider matching, therapy, and coaching. Overlaps with Confidant on value-based care arrangements and data-informed care pathways.
Emerging players
- Charlie Health: Virtual intensive outpatient program focused on youth, teens, and families with mental health and substance use needs. Adjacent peer sharing Confidant's SUD focus and virtual delivery model, though serving a narrower population.
Broad incumbents
- Talkspace: Public virtual therapy and psychiatry provider serving both consumers and enterprise/B2B customers. Comparable on the insurance-accepting virtual behavioral health offering and broader provider network strategy.
- BetterHelp: Large incumbent in virtual therapy with a broad consumer brand and subscription-based model. Comparable as a virtual behavioral health provider, though operates at significantly greater scale and outside the payer-network specialty.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Confidant Health social profiles
Digital presenceConfidant Health compliance and trust
Trust signalCompliance2 records
Confidant Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Confidant Health leadership team
Management profileNumber of profiles
Profiles2 records
Confidant Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Confidant Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Confidant Health
What does Confidant Health do?
Confidant Health delivers virtual behavioral health services—including mental health treatment, medication management, substance use disorder treatment, and personalized integrated care—through a telehealth platform supported by a network of licensed therapists and medical providers. The company backs these services with a proprietary technology stack comprising AI-assisted therapy tools, an automation engine, a clinic-in-a-box EMR, and a provider lifecycle platform that enable adaptive, data-informed care pathways.
Is Confidant Health a public or private company?
Confidant Health is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Confidant Health founded?
Confidant Health was founded in 2019. It employs 1 to 10 people.
Where is Confidant Health based?
Confidant Health is headquartered in Washington, United States, in the North America region.
How does Confidant Health make money?
Two revenue lines are on record. Insurance-Reimbursed Services are the primary driver. The others are out-of-Pocket Payments.
Who are Confidant Health's main competitors?
Direct peers on record are Cerebral, Lyra Health, Eleanor Health, Brightside Health, Headway, Talkiatry and Spring Health. Charlie Health is listed as an emerging player. Broad incumbents are Talkspace and BetterHelp.
Does Confidant Health have an API?
No public API is recorded for Confidant Health.
What industry is Confidant Health in?
Confidant Health's product category is Virtual Behavioral Health Services. Its primary akta.pro industry code is HLALACAC, Behavioral Health & Psychiatry Virtual Care (Payer Network), with a secondary code of HLALADAB, Behavioral & Mental Health Virtual Care (EAP/Teletherapy). Its NAICS code is 621420 and its SIC code is 8000.