CMD Solutions

What CMD Solutions does

CMD Solutions (legal entity Cloud Managed Data S.A.) is a Luxembourg-based managed IT services provider serving SMEs, mid-sized enterprises, and regulated entities that require in-jurisdiction data residency. It operates as a wholly owned subsidiary of Wagner Group, an 80-year-old conglomerate with diversified technical building equipment operations, and delivers its full stack from the Tier IV underground "European Data Hub" data center located in Luxembourg. The company markets eight sub-branded product lines: CMD Hosting (virtual private servers in M/L/XL tiers), CMD Mail (Microsoft Exchange-hosted email), CMD Phone (cloud telephony via MIXpbx/MyCom), CMD Fiber and CMD Dil (internet connectivity including a guaranteed-bandwidth tier), CMD Backup (Veeam CloudConnect and Synology-powered, 3-2-1-0 strategy), CMD Milestone (managed IT support with a personal technician), and CMD DRP (Disaster Recovery as-a-Service).

The technology stack rests on Tier IV infrastructure with multi-redundant hardware, network, and connectivity wholly housed inside Luxembourg, enabling the "Safe in Luxembourg" certification and CSSF supervisory alignment. Backup is delivered via encrypted connection to a Veeam CloudConnect repository with physical NAS via Synology; telephony is powered by Mixvoip's MIXpbx and MyCom platforms with CRM/ERP integration; Microsoft Exchange underpins email; and TeamViewer supports remote helpdesk sessions. The company supports European Institutions, international corporations, Luxembourg national firms, and aviation companies alongside its primary SME segment, with website and contact support offered in French, English, and German.

Revenue is generated entirely through recurring subscriptions across all eight product lines, with tiered packaging (Hosting M/L/XL, Mail M/L/XL, Milestone 12-24/25-49/50+ hour quotas, Fiber and DIL bandwidth tiers). Go-to-market is sales-led and event-driven: CMD Solutions runs direct phone and email sales plus free workshops for new business creators and SMEs (e.g., the 2024-05-22 IT Essentials workshop hosted at Wagner Group premises). The operating footprint is single-country (Luxembourg), there are no disclosed funding rounds, no external institutional investors, no M&A, and no public revenue disclosures. The competitive position is anchored on regulatory compliance (CSSF, GDPR), data sovereignty, the Tier IV underground facility, and Wagner Group's brand and capital backing.

Name

CMD Solutions

Legal name

Cloud Managed Data S.A.

Website

https://cmd.solutions

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

CMD Solutions is a Luxembourg-based managed IT services provider delivering cloud hosting, email, telephony, fiber, backup, and managed IT support from a Tier IV underground data center to SMEs, regulated entities, and European institutions seeking data residency compliance.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Wired Telecommunications Carriers (517111)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)

akta.pro industry

PRIMARYHDABANAA

Data Center Operations & Managed Services (Remote Hands, NOC/SOC)

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Data Center Operations & Management

SECONDARYHDABABAD

Cloud Management Platforms (CMP) & Single-Pane-of-Glass Control

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Private Cloud & Cloud Management Platforms

Keywords

• Managed IT services
• Cloud hosting
• Business telephony
• Data backup
• Fiber connectivity

Headquarters

HQ city

Luxembourg

HQ country

Luxembourg

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Cloud Hosting Services (CMD Hosting): Monthly subscription-based cloud hosting with predefined configurations (M, L, XL tiers) tailored for different user counts and performance requirements. Includes isolated network, firewall protection, daily backups.
2. Email Services (CMD Mail): Microsoft Exchange-based email hosting with tiered mailbox storage (1GB, 5GB, 25GB), daily backups, spam filtering, and multi-device synchronization. Billed monthly per configuration tier.
3. Telephony Services (CMD Phone): Virtual PBX services (MIXpbx, MyCom) with per-minute call rates. Call charges are up to 95% cheaper than established operators. Licensing, updates, and support included in packages.
4. Backup Services (CMD Backup): Physical and cloud backup solutions using Veeam and Synology. Physical backup option for companies requiring CSSF compliance. CloudConnect repository for encrypted backup storage.
5. Managed IT Services (CMD Milestone): Service contracts with predefined hour quotas (12-24, 25-49, 50+ hours) that automatically end when hours are consumed. Remote support and on-site interventions included.
6. Internet Connectivity (CMD Fiber/CMD Dil): Internet connectivity services ranging from copper lines (20/1 Mbits/s) to fiber (1000/500 Mbits/s) with various SLA options. Bandwidth tiers with optional extensions for public IPs, 4G backup, and extended SLAs.
7. Disaster Recovery (CMD DRP): Disaster Recovery as a Service enabling infrastructure to be started on CMD servers via web interface during disaster events. Provides business continuity without requiring customers to maintain full backup infrastructure.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

CMD Solutions is a Luxembourg-based managed IT services provider that delivers cloud hosting, business email, VoIP telephony, fiber internet connectivity, and data backup services to businesses ranging from single-person operations to medium-sized enterprises. The company operates its own Tier IV data center (European Data Hub) and provides end-to-end IT infrastructure management, monitoring, and support as its core service.

Product overview

CMD Solutions operates as a managed IT services provider offering a portfolio of six core cloud-based products — CMD Hosting (virtual private servers), CMD Mail (hosted Microsoft Exchange email), CMD Phone (MIXpbx cloud VoIP telephony), CMD Fiber (internet connectivity), CMD Backup (Veeam/Synology-powered data backup), and CMD Milestone (managed IT support with dedicated technicians). The portfolio is complemented by two add-on modules: CMD DRP (Disaster Recovery as-a-Service) and CMD Dil (Dedicated Internet Line with guaranteed bandwidth). All infrastructure is hosted exclusively in Luxembourg at the Tier IV European Data Hub data center, branded as 'Safe in Luxembourg,' with CMD Milestone providing the human layer of 1st-to-3rd-level support that ties the entire product suite together.

Differentiator

Problem solved

Functional benefit

Brands

• CMD Hosting: Cloud-hosted server solution providing private server infrastructure in Luxembourg's European Data Hub data centre.
• CMD Mail
• CMD Phone
• CMD Fiber
• CMD Backup
• CMD Milestone
• CMD DRP
• CMD Dil

Products and services

• CMD Hosting
• CMD Mail
• CMD Phone
• CMD Fiber
• CMD Backup
• CMD DRP
• CMD Milestone
• CMD Dil

Quantifiable outcome

• Call charges up to 95% cheaper than established operators (average 50% savings)
• +2 more outcomes

Named customers4 records

Segments4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and major.

• European Data HubcoreTechnology or IntegrationEuropean Data Hub is the company's own Tier IV underground data center facility located in Luxembourg. Hosts European Institutions, international companies, and aviation companies. Provides the physical infrastructure for all CMD Solutions cloud services with highest security and availability standards.
• VeeamcoreTechnology or IntegrationVeeam is a global cloud data backup provider with 450,000 satisfied customers in 2023. CMD Solutions uses Veeam CloudConnect repository for encrypted backup storage at European Data Hub. Provides data restoration capabilities with M365, Salesforce, and Kubernetes integration.
• SynologycoreTechnology or IntegrationPartnership for physical backup solutions with high-fidelity hardware. Synology NAS provides direct, fast data copy capabilities with modular tools adaptable to all data types and backup requirements.
• MicrosoftcoreTechnology or IntegrationMicrosoft Exchange-based email solution providing full Exchange functionality without requiring customers to invest in infrastructure. CMD Mail delivers enterprise-class email with synchronization across all devices, calendar sharing, and professional features.
• MixvoipmajorTechnology or IntegrationMixvoip provides MIXpbx and MyCom virtual PBX platforms for CMD Phone. Enables cloud-based telephony with lifetime feature updates, global call rates from 0.01 EUR/min, and up to 95% cost savings versus established operators.
• Wagner GroupcoreStrategic or Co-development PartnerWagner Group is the parent company with 80 years of experience in technical building equipment. Provides diversified expertise across electrical, heating/AC, sanitary, alarm systems, HVAC, and facility management. CMD Solutions is part of the Wagner ICT division covering information and communication technology.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Mixvoip: Luxembourg-based telecom and cloud services provider delivering SIP trunks, hosted PBX, fiber, and managed IT for SMEs and enterprises. Most direct comparable to CMD Solutions in geography, customer segment, and product mix, while also serving as CMD's underlying technology partner for telephony.
• Visual Online: Luxembourg-based hosting and managed IT services firm offering web hosting, dedicated servers, cloud, and domain services. Direct competitor in the SME hosting segment in Luxembourg, with similar pricing tiers and customer profile.
• Cegecom: Luxembourg B2B telecom operator providing fiber, MPLS, cloud, and managed services to enterprises. Comparable to CMD in targeting business customers with connectivity and managed-service bundles within Luxembourg.

Broad incumbents

• OVHcloud: European cloud provider offering bare-metal, hosted private cloud, and public cloud with data centers in multiple EU jurisdictions. Competes with CMD on hosting and cloud services, with broader geographic reach but less personalized local service.
• Arsys: European hosting and managed cloud provider (now part of IONOS) offering virtual servers, Microsoft Exchange-style email, and managed services to SMEs. Competes with CMD Hosting and CMD Mail at the commodity end of the market.
• Hetzner Online: German-based European cloud and hosting provider offering dedicated servers, cloud hosting, and storage at competitive prices. Competes with CMD Hosting for price-sensitive SME customers across Europe, though without Luxembourg-specific data residency.
• Post Luxembourg (POST Telecom): Luxembourg's incumbent postal and telecommunications operator offering telephony, fiber, cloud hosting, and managed services to both consumer and enterprise markets. Overlaps directly with CMD Phone, CMD Fiber, and CMD Hosting but at much larger scale and broader portfolio.
• Proximus Luxembourg (Tango): Subsidiary of Belgian telecom operator Proximus, providing mobile, fixed telephony, internet, and cloud/ICT services across Luxembourg. A major incumbent against whom CMD competes on connectivity and telephony, with broader resources but less Luxembourg-sovereignty branding.

Regional players

• LuxConnect: Luxembourg state-backed data center operator providing colocation and connectivity services. Comparable to the European Data Hub tier of CMD's infrastructure business, serving as both a potential partner and a public-sector competitor for hosting/colocation mandates.
• iWay (Swiss telecom/hosting): Swiss-based telecom and managed-services provider offering fiber, cloud hosting, VoIP, and managed IT to SMEs. Comparable business model and target customer to CMD, but operating in Switzerland rather than Luxembourg.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/cmd_solutions_

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CMD Solutions