What Elcomplus does

Elcomplus, Inc. is a US-domiciled (Florida) private software company that develops and sells SmartPTT, a family of integrated voice-and-data dispatch software products purpose-built for Motorola Solutions MOTOTRBO and DIMETRA Express professional radio systems. The core platform provides voice dispatch and recording, GPS and indoor (Bluetooth beacon) location tracking, telephone interconnect, job ticketing, rules and alerts, network monitoring, and multi-agency radio network bridging across MOTOTRBO/DMR, analog radio, P25, TETRA, and cellular PTT (WAVE). Supporting products include SmartPTT Mobile (iOS/Android app for broadband PTT radios), the RG-2000 Radio-over-IP gateway hardware, and a documented API for third-party integration. Elcomplus is a certified MOTOTRBO Partner and DIMETRA Authorized Application Provider, with all product releases validated against specific Motorola firmware releases.

The company sells through a globally distributed model combining direct enterprise field sales with a network of certified regional channel partners across North America, EMEA, Asia-Pacific, and Latin America/Caribbean; pricing is quote-based on annual subscriptions, and SmartPTT Enterprise offers a 60-day free trial to support evaluation. Revenue derives from software license subscriptions, technical support and professional services delivered through partners, and RG-2000 hardware sales. Customer concentration is vertical-diversified across oil and gas, public safety, transportation, utilities, education, healthcare, mining, manufacturing, sport and events, and energy — with named deployments including Hatzalah South Florida, Nigerian Agip Oil Company, Shenzhen Polytechnic, Tocantins Police (Brazil), FIFA World Cup 2014, and University of Belgrade.

Elcomplus underwent a major corporate restructuring between February 2022 and March 2023: all SmartPTT IP was transferred from the original Russian entity (Elcomplus LLC, Tomsk) to the US entity; beneficial ownership was acquired by US individuals; Russian sales were cancelled; and all development, management, marketing, finance, and legal operations were relocated outside Russia. The company maintains 101–250 employees and continues to invest in product releases aligned to the Motorola firmware roadmap through 2025.

Name

Elcomplus

Legal name

Elcomplus, Inc.

Website

http://smartptt.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Elcomplus develops SmartPTT, a dispatch software platform for Motorola MOTOTRBO and DIMETRA radio systems, sold globally through channel partners to enterprise customers in oil and gas, public safety, utilities, transportation, education, and other mission-critical sectors.

Ownership category

akta.pro rank

Product category

Radio Dispatch Software

NAICS

Telecommunications (517)

SIC

Radiotelephone Communications (4812), Services-Prepackaged Software (7372), Computer Communications Equipment (3576), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cellular IoT/M2M Gateways & Routers (LTE/5G) (HDAFAIAF)

akta.pro secondary industry

ELD Hardware Devices (In-Cab ELDs, Mobile ELDs) (TLAEAEAA)

Keywords

• Radio dispatch software
• MOTOTRBO integration
• Voice and data dispatch
• Radio network bridging
• GPS tracking software

Headquarters

HQ city

Tomsk

HQ country

Russia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Supply Chain

Revenue model

1. Software Licenses and Subscriptions: SmartPTT software products sold as licenses with ongoing support and maintenance. Products include SmartPTT Enterprise (full-featured for MOTOTRBO, analog, and broadband integration), SmartPTT PLUS (for MOTOTRBO, WAVE, analog, PBX, and cellular PTT), and SmartPTT Express (for DIMETRA Express). Software includes voice dispatch, recording, GPS, indoor location, patching, phone interconnect, and network monitoring capabilities.
2. Technical Support Services: Technical support services provided to customers, including product documentation, system manuals, and technical assistance. Channel partners provide installation, commissioning, and initial training services.
3. RG-2000 Hardware Gateway: Radio over IP (RoIP) gateway hardware sold for connecting Motorola MOTOTRBO and other DMR mobile radios to SmartPTT systems. Also supports P25, TETRA, Aviation band, and weather station radios for interoperability.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Elcomplus develops and sells SmartPTT, an integrated voice and data dispatch software suite for Motorola MOTOTRBO radio systems. The portfolio includes SmartPTT Enterprise, SmartPTT PLUS, and SmartPTT Express desktop dispatch software, the SmartPTT Mobile iOS/Android app, and the RG-2000 Radio-over-IP gateway. The software delivers voice dispatch, GPS/indoor location tracking, radio network bridging across P25/TETRA/analog, voice and event logging, network monitoring, emergency management, and job ticketing for mission-critical communications.

Product overview

Elcomplus operates SmartPTT, a family of integrated dispatch software products for professional radio communication systems. The portfolio consists of three desktop dispatch software tiers: SmartPTT Enterprise (full-featured integration with MOTOTRBO, analog, phone, and cellular), SmartPTT PLUS (MOTOTRBO-focused with WAVE and PBX support), and SmartPTT Express (DIMETRA Express-optimized with flexible customization). Supporting these is SmartPTT Mobile (iOS/Android app for POC radios), the RG-2000 hardware gateway for radio-over-IP connectivity, and various add-on features including GPS tracking, indoor positioning, voice logging, and network monitoring. The products share a common configurator and dispatcher app architecture but are differentiated by radio system compatibility and feature scope.

Differentiator

Problem solved

Functional benefit

Brands

• SmartPTT Enterprise: All-in-one dispatch software that integrates MOTOTRBO with analog radio, phone, and PTT over cellular. Offers voice dispatch & recording, GPS and Indoor location, patching and phone interconnect, network monitoring, and more.
• SmartPTT PLUS
• SmartPTT Express
• RG-2000
• SmartPTT Mobile

Products and services

• SmartPTT Enterprise All-in-one dispatch software that integrates Motorola MOTOTRBO with analog radio, phone, and PTT over cellular. Provides voice dispatch and recording, GPS and indoor location, patching and phone interconnect, network monitoring, and API for third-party integrations, targeting large enterprises with mission-critical communications.
• SmartPTT PLUS All-in-one dispatch software for MOTOTRBO, WAVE, analog radio, PBX, and PTT over cellular. Supports all MOTOTRBO systems including Connect Plus, voice dispatch and recording, GPS and indoor location, patching and phone interconnect, network monitoring, and mobile app with API.
• SmartPTT Express Flexible dispatch console specifically designed for Motorola DIMETRA Express TETRA radio systems. Provides voice and data services including GPS, text messaging, TMS, emergency features, and ambient listening, with LDAP authentication and customizable interface.
• SmartPTT Mobile Mobile application for iOS and Android that enables subscribers to use smartphones for voice and text communication, create talk groups, and report emergencies, with support for hardware PTT and emergency buttons on POC radios.
• RG-2000 Radio over IP (RoIP) gateway hardware that connects Motorola MOTOTRBO or other DMR mobile radios to SmartPTT dispatch systems. Also supports P25, TETRA, Aviation band, and weather station radios for interoperability purposes.

Quantifiable outcome

• Reduced emergency response times by dispatching nearest available units based on GPS location information
• +3 more outcomes

Named customers10 records

Segments10 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability4 records

Feature14 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Motorola SolutionscoreStrategic or Co-development PartnerMotorola Solutions is the primary technology partner for SmartPTT. SmartPTT is an integrated dispatch software for MOTOTRBO radio systems. The company is a MOTOTRBO Partner and DIMETRA Authorized Application Provider. Products are validated against MOTOTRBO firmware releases (M2025.03, M2025.01, M2024.01, M2023.01). SmartPTT Enterprise and SmartPTT Express are certified for use with Motorola radio systems.
• MY GPSminorChannel Partner/ Reseller/ DistributorMY GPS is a Malaysian distributor partner that worked with SmartPTT on the Le Tour de Langkawi cycling race project in 2010, providing local sales and support services.

Scale indicators6 records

Recent moves10 records

Expansion highlights6 records

Emerging players

• ESChat (by San Luis Aviation): ESChat is a broadband push-to-talk service with dispatch functionality, competing in the same push-to-talk-and-dispatch market that SmartPTT targets via WAVE and cellular integrations. It represents the LTE/5G PTT trajectory that bears on SmartPTT's TAM.
• Orion Labs (Onyx): Orion Labs provides PTT-over-cellular devices and dispatch capabilities, overlapping with SmartPTT's WAVE/cellular PTT integrations and representing the same convergence between radio and cellular push-to-talk.
• Eventide (NexLog): Eventide's NexLog DX communication recording systems compete with SmartPTT's voice and event logging capabilities in mission-critical and PSAP environments.

Direct peers

• TASSTA: TASSTA provides push-to-talk and dispatch software for professional radio and cellular networks, with overlap in mission-critical communications features such as GPS tracking, lone worker, and group calling comparable to SmartPTT's feature set.
• Exacom: Exacom provides multimedia logging, recording, and quality assurance for mission-critical communications, overlapping with SmartPTT's voice and event logging capabilities and serving the same public-safety and 911/PSAP buyer.
• Hytera (Dispatch Software): Hytera is a major DMR and TETRA radio manufacturer that also offers dispatch software products, directly competing with SmartPTT for hybrid radio dispatch deployments outside the MOTOTRBO-specific niche.
• Zetron: Zetron is a direct competitor in dispatch console software for mission-critical communications, serving the same public-safety, transportation, and utility markets with similar radio dispatch functionality to SmartPTT. Both compete for MOTOTRBO and P25 deployments.
• Avtec (a Motorola Solutions company): Avtec provides dispatch console solutions (SCOUT) that directly overlap with SmartPTT Enterprise and PLUS in MOTOTRBO and radio dispatch environments. As a Motorola-owned entity, it is both the closest functional peer and a key strategic risk for SmartPTT.

Broad incumbents

• Motorola Solutions (WAVE PTX): Motorola is both Elcomplus's primary technology partner and a competitor via WAVE PTX broadband push-to-talk and its own dispatch capabilities. SmartPTT PLUS integrates with WAVE, but Motorola's broader portfolio of radios, command center software, and PTT services competes for the same wallet.
• Kodiak (now part of Motorola Solutions): Kodiak provides carrier-integrated push-to-talk over LTE, and its acquisition by Motorola Solutions makes it a strategically significant broadband PTT competitor that overlaps with the cellular PTT use cases SmartPTT addresses via WAVE integration.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/smartptt
• LinkedInlinkedin.com/company/elcomplus-inc
• Xx.com/smartptt
• Facebookfacebook.com/smartptt

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Elcomplus