What Tower Cleaners does

Tower Cleaners is a family-owned dry cleaning and laundry services company headquartered in Calgary, Alberta, operating since 1978 under the Stephen family. It runs 21 retail storefronts across Calgary and Airdrie, anchored by a 16,000 square foot central production facility completed in 2013. The company has installed SystemK4 halogen-free biodegradable solvent technology alongside wetcleaning and Seitz EnviroKleen-certified detergents, claiming roughly 75% reductions in steam/boiler energy and waste output compared with traditional PERC-based dry cleaning, supported by a documented Seven Point Inspection Process for garment quality control.

The business operates a multi-vertical services platform: core consumer dry cleaning with alterations and specialty care (wedding gown preservation, area rugs, furs/leathers/suedes, UGG boots); a subscription Freshly Folded wash-and-fold service with tiered pricing for small and large households; a free door-to-door pickup and delivery network on three scheduled routes (West, Downtown, East); a B2B commercial account vertical for hotels, restaurants, medical facilities, spas, and event planners; and insurance contents restoration operated through its Certified Restoration Drycleaning Network (CRDN) franchise for Southern Alberta, covering fire, water, smoke, and mold claims.

Revenue is generated through per-unit dry cleaning and laundry charges, recurring weekly/monthly subscription billing via card-on-file, quote-based commercial and specialty services, and transaction-based insurance restoration work coordinated with adjusters and contractors. The company is privately held with no external funding, no parent entity, and President & CEO Tony Stephen continuing family stewardship, with documented Route, Stores, Plant, and Operations management in place to coordinate the multi-vertical operation.

Name

Tower Cleaners

Legal name

Tower Cleaners

Website

https://towercleaners.ca

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

11–50 employees

Short description

Tower Cleaners is a family-owned Calgary, Alberta dry cleaner and laundry services operator running 21 retail locations and free pickup-and-delivery routes across Calgary and Airdrie, serving residential consumers, commercial accounts, and insurance restoration clients through SystemK4 green dry cleaning and a Freshly Folded subscription wash-and-fold service.

Ownership category

akta.pro rank

Product category

Dry Cleaning and Laundry Services

NAICS

Drycleaning and Laundry Services (except Coin-Operated) (81232), Drycleaning and Laundry Services (except Coin-Operated) (812320), Linen and Uniform Supply (81233)

akta.pro primary industry

Retail/Consumer Dry Cleaning (Storefront) (HSAJADAA)

akta.pro secondary industry

Household & Specialty Item Dry Cleaning (Drapes, Comforters, Rugs) (HSAJADAH)

Keywords

• Dry cleaning services
• Wash and fold laundry
• Garment care and alterations
• Pickup and delivery laundry
• Eco-friendly dry cleaning

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices21 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Dry Cleaning Services: Professional dry cleaning for garments including shirts, suits, dresses, and specialty items with seven-point inspection process.
2. Freshly Folded Laundry Service: Wash, dry, and hand-fold laundry service available as on-demand or subscription plans. Subscribers receive reduced rates compared to one-time pricing.
3. Pickup & Delivery Service: Free door-to-door pickup and delivery service for dry cleaning and laundry customers in Calgary and Airdrie.
4. Commercial Laundry & Dry Cleaning: Bulk commercial services for hotels, spas, restaurants, medical facilities, and businesses including linens, uniforms, tablecloths, and specialty items.
5. Insurance Restoration (CRDN): Contents restoration services for fire, water, or smoke damage working with insurance adjusters and contractors.
6. Wedding Gown Preservation: Specialized cleaning and preservation services including inspection, cleaning, hand finishing, and archival packaging.
7. Alterations & Tailoring: Custom tailoring services including hems, sleeve adjustments, waist adjustments, button and zipper replacements, and pocket repairs.
8. Specialty Services: Area rug cleaning, fur/leather/suede cleaning, UGG cleaning, shoe and handbag cleaning/repair, down pillow and comforter cleaning.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Tower Cleaners provides professional dry cleaning, wash-and-fold laundry, alterations, and specialty item cleaning (wedding gowns, furs, leather, suede, area rugs, UGG boots, down bedding) to residential and commercial customers. The company operates 21 retail locations across Calgary and Airdrie, Alberta, supported by a 16,000 sq ft central production plant and a complimentary door-to-door pickup and delivery service, with subscription-based Freshly Folded laundry for recurring household customers.

Product overview

Tower Cleaners is a family-owned dry cleaning and laundry business operating since 1978, offering a comprehensive suite of garment care services. The core offering consists of Dry Cleaning and Green Cleaning (using SYSTEMK4 technology), complemented by Freshly Folded (Wash & Fold Laundry) subscription service. Additional specialty services include Wedding Gown Cleaning & Preservation, Alterations & Tailoring, UGG Boot Cleaning, Area Rug Cleaning, and Furs/Leathers/Suedes care. The company also provides Commercial Cleaning for businesses and CRDN Restoration Services for smoke/fire/water/mold damage recovery. A free Pickup & Delivery service serves 21 locations across Calgary and Airdrie with scheduled route days. Current promotions include discounted comforter cleaning at $19.99.

Differentiator

Problem solved

Functional benefit

Products and services

• Dry Cleaning (including Green Cleaning)

Quantifiable outcome

• Saves approximately 75% of steam and boiler energy compared to traditional dry cleaning
• +5 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Certified Restoration Drycleaning Network (CRDN)coreStrategic or Co-development PartnerTower Cleaners operates as CRDN of Southern Alberta, following established CRDN guidelines for quality, uniform pricing, and customer satisfaction in contents restoration services. The partnership enables the company to work with insurance adjusters and contractors for fire, water, smoke, and mold damage restoration, providing a seamless experience for insured customers.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• DRYV: DRYV is an on-demand dry cleaning and laundry pickup/delivery service. It is a direct competitor on the pickup/delivery proposition that is central to Tower's value proposition, representing the digitally-native threat to traditional operators.
• Zoots Cleaners: Zoots is a New England-based dry cleaning and laundry chain with free pickup/delivery and a wash-and-fold subscription model. Closely aligned with Tower's hybrid retail + subscription + delivery GTM.
• CD One Price Cleaners: CD One Price Cleaners is a U.S. dry cleaning franchise with standardized flat-rate pricing and multi-store retail presence. Directly comparable as a multi-location dry cleaning operator targeting residential and commercial customers.
• Cleanly: Cleanly is a subscription-based on-demand laundry and dry cleaning pickup/delivery service. It competes directly with Tower's Freshly Folded subscription and overall pickup/delivery offering.
• Lapels Dry Cleaning: Lapels is a U.S. dry cleaning franchise with a similar eco-friendly positioning ("GreenEarth" cleaning) and franchise-driven retail footprint. It is directly comparable on product/service mix, eco-tech narrative, and multi-store retail model.
• Hangers Cleaners: Hangers Cleaners is a multi-location U.S. dry cleaning chain offering similar residential and commercial services. Comparable on service mix and multi-store retail footprint, though operating in a different geography.
• Mulberrys Garment Care: Mulberrys is a dry cleaning and garment care chain with free pickup/delivery, wash-and-fold subscriptions, and commercial accounts. It is a very close one-to-one analog to Tower Cleaners in both service mix and hybrid retail + delivery model.
• Crest Cleaners: Crest Cleaners is a U.S. dry cleaning chain offering residential and commercial dry cleaning, laundry, and alterations across multiple locations. Comparable on service breadth and multi-store retail model.
• Rinse: Rinse is a tech-enabled dry cleaning and laundry pickup/delivery service operating across multiple U.S. metros. It directly mirrors Tower's hybrid storefront + free pickup/delivery model and subscription offering, making it the closest business-model comparable.

Broad incumbents

• Tide Cleaners: Tide Cleaners (formerly Martinizing) is a large national dry cleaning franchise network with hundreds of U.S. locations offering storefront service plus pickup/delivery. It competes with Tower on the same core services but at vastly greater geographic scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/towercleanersca

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tower Cleaners