Wilson Technologies

What Wilson Technologies does

Wilson Technologies, Inc. is a privately held, single-market IT services provider founded in 1997 and headquartered in Minooka, Illinois (PO Box 872), with operational offices in Channahon, IL. The company delivers on-site residential and small business technology support across approximately a 30-mile radius centered on the I-80/I-55 interchange in northeastern Illinois, roughly 65 miles from Chicago. Its stated mission is to "Keep It Simple for the End User," and it serves both individual homeowners and small-to-medium local businesses.

The service portfolio spans four primary streams: hourly-billed residential and business technology support (PC/MAC setup, hardware/software installation, virus removal, server maintenance); website design, development, and hosting (a $695 complete small-business package plus recurring $30/month hosting); wired and wireless network installation (CAT5 cabling, LAN/WAN, pre-wiring for new construction); and reliability planning with data backup/recovery services. Underlying technology is mainstream rather than proprietary—Windows NT/2000 Server, Macintosh OS9.1/X, Novell, Microsoft networking protocols, and standard CAT5/wireless LAN components. The company also operates two sub-brands: TechMedix, an online trouble-reporting portal for business technical support, and TELECONF.US, a reservationless teleconferencing service. A partnership with Cable Max Solutions extends capacity for larger installations and telephone system work.

Wilson Technologies generates revenue primarily through professional services billed hourly or per project, supplemented by one-time website packages and recurring web hosting subscriptions. Residential rates are standardized at $79 for the first hour plus $18 per quarter-hour thereafter; business engagements are quoted per project or via discounted maintenance contracts. Go-to-market is local and direct, relying on the company website, phone/email contact, and word-of-mouth referrals within its service area, with no formal digital marketing, sales infrastructure, or institutional ownership disclosed. No revenue, headcount, or funding data is available in the source material, and the most recent observable activity dates to 2008.

Name

Wilson Technologies

Legal name

Wilson Technologies, Inc.

Website

https://wilson-tech.com

Company type

Private

Founded year

1997

Operating status

Operating

Short description

Wilson Technologies is a private Illinois-based IT services firm founded in 1997 providing on-site residential and small business technology support, website design and hosting, and network installation within a 30-mile radius of Channahon, Illinois.

Ownership category

akta.pro rank

Headquarters

HQ city

Minooka

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Technology Support Services: Hourly-billed professional services for residential and small business technology support including hardware/software installation, maintenance, virus removal, and system configuration. Residential rates are $79 for the first hour plus $18 per quarter hour thereafter. Business support is provided at competitive hourly rates or through discounted maintenance contracts.
2. Website Development and Hosting: Website design, development, and hosting services. Complete package starting at $695 includes domain registration, web hosting for one year, three web pages, and three email accounts. Additional services include e-commerce applications, custom logo development ($100+), additional web pages, and advanced applications (Java, ASP, database-driven solutions). Recurring revenue from web hosting at $30/month after the first year or $300/year.
3. Network Installation Services: Wiring, cabling, and network installation services for residential and business environments. Services include LAN installation, in-house wiring for phone systems, new construction pre-wiring, and wireless LAN setup. Pricing is job-specific based on bid.
4. Reliability and Recovery Services: Reliability audits for business technology platforms including power failure recovery and data backup/recovery procedures. Weekly or monthly backup services available. Advanced data recovery services for smoke, fire, or flood damaged equipment. Pricing varies based on operation size.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Wilson Technologies is a regional IT services firm that provides residential technology support, small business technology support, network installation and cabling, custom website production, web hosting, e-commerce application development, and reliability/recovery services. Service delivery modes include remote support, on-site visits, and residential house calls. The company operates from Minooka, Illinois and has been in continuous operation since 1997.

Product overview

Wilson Technologies is a small business and residential IT services company serving the Joliet, Illinois area since 1997. The company offers a portfolio of technology support services including: Website Production (design, development, hosting), Network Installation (wired and wireless LAN/WAN), Residential and Business Technology Support, Reliability Planning and Recovery services, and operates two subsidiaries—TechMedix for technical support and TELECONF.US for teleconferencing. The core offering centers on making technology simple for end users through hands-on support, system installation, and managed services.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Support Services Residential-tier IT support service for homeowners in the Illinois southwest suburbs, delivered via remote support, on-site visits, and house calls. Covers hardware/software installation, troubleshooting, and maintenance for personal computers and home networks, with first-hour pricing at $79.
• Business Technology Support IT support service tier for small and medium-sized businesses, including workstation and server maintenance, on-site technical support, and outsourced IT management for companies without dedicated internal IT staff.
• Network Installation Services End-to-end network deployment service including LAN/WAN design, router and Cisco device configuration, CAT5 structured cabling, and physical network build-out for residential and business clients.
• Wireless LAN Networking Wireless (Wi-Fi) network design, deployment, and configuration service for home and business environments seeking wireless connectivity.
• Reliability Planning and Recovery Business continuity service covering reliability audits, backup planning, and disaster recovery engineering to protect client systems and data.
• Website Production Custom website design and production service for businesses and individuals needing a tailored web presence.
• Web Hosting Service Ongoing web hosting service that keeps client websites live and accessible on the internet, typically offered on a recurring/subscription basis.
• Web Presence Package Bundled package combining website design, production, and hosting into a single offering for businesses and individuals seeking a complete web presence.
• e-Commerce Applications Development of e-commerce functionality for client websites, enabling online selling and transaction processing capabilities for small businesses.
• VoIP Integration Integration and configuration of Voice over IP (VoIP) telephone systems for business clients as part of the broader IT and network service offering.

Named customers15 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Cable Max SolutionsminorStrategic or Co-development PartnerWilson Technologies works closely with Cable Max Solutions for larger scale installations and telephone systems. This partnership extends Wilson's capabilities for major network infrastructure and telecommunications projects that require additional scale or specialized telephone system expertise.

Scale indicators2 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• SHI International: Large IT solutions and services provider offering managed services, networking, and infrastructure support to organizations of all sizes. Competes for the SMB IT-services and network-installation deals that Wilson targets.
• Geek Squad: Best Buy's in-house and in-store tech support arm offering residential and small business on-site and remote IT support, virus removal, and device setup. Direct overlap with Wilson's residential and SMB hourly-billed support services, but operates at national scale with much broader service scope.
• Asurion (uBreakiFix): Device protection, repair, and tech-support provider with growing on-site residential IT support services. Overlaps with Wilson's residential set-up, repair, and troubleshooting work from a national platform perspective.
• CompuCom: Large-scale managed IT services provider serving SMB through enterprise customers with endpoint, network, and help desk support. Operates in adjacent SMB IT-services territory; broader portfolio and substantially larger scale than Wilson.
• GoDaddy: Mass-market web hosting, domain registration, and small business website builder. Direct overlap with Wilson's $695 website package, domain registration, and $30/month web hosting offering, but priced at scale for a national SMB audience.
• Office Depot Tech Services: Retail-based technology support service offered at Office Depot locations, covering device setup, repair, and small business IT services. Competes for the same walk-in residential and SMB customer that Wilson serves via house calls and on-site visits.

Direct peers

• NerdsToGo: Franchise network of local IT service providers serving residential and small business customers with on-site computer repair, networking, and managed IT support. Closest comparable in business model — local owner-operators delivering hourly IT support to the same customer segments Wilson serves.
• HelloTech: National on-demand residential and SMB technology support service offering in-home computer setup, network installation, virus removal, and smart-home device support. Overlaps almost one-for-one with Wilson's residential service line, though delivered via a centralized technician marketplace.
• CMIT Solutions: Franchise system of managed IT services providers focused on small and mid-sized businesses, offering network management, data backup, and reliability services. Mirrors Wilson's SMB IT support and reliability/recovery offerings through a comparable local-franchise model.

Regional players

• Pine Cove Consulting: Regional IT managed services and consulting firm focused on small and mid-sized businesses in the Midwest. Comparable business model and customer segment to Wilson's SMB support practice, with similar on-site delivery approach.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wilson Technologies