Retail Services

Name

Retail Services

Legal name

Общество с ограниченной ответственностью «РИТЕЙЛ СЕРВИСЕЗ»

Website

https://retailservices24.ru

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Retail Analytics Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Retail Trade (44-45)

akta.pro primary industry

Grocery, Food & Essentials Commerce Platforms (BPAMAGAF)

Keywords

• Retail analytics software
• Supplier-retailer data
• Supply chain analytics
• Trade promotion management
• Shelf availability monitoring

Headquarters

HQ city

Zvenigorod

HQ country

Russia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription — Portal Access: Monthly subscription for access to analytical portals RS.Magnit or Click Service Retail. Access is provided remotely via login credentials to myretail.ru and RetailServices24.ru. Subscription starts at 50,000 RUB/month (excl. VAT) with 1 simultaneous user included. Additional users billed at 3,000 RUB/month each.
2. Implementation & Customization Services: One-time program adaptation fee for portal setup and access configuration: from 25,000 RUB (excl. VAT). Custom modifications per working day: from 36,480 RUB/day (excl. VAT). Data re-upload/reload: from 70,000 RUB (excl. VAT) per request.
3. Integration Services: SFTP data channel integration setup: from 105,000 RUB (excl. VAT) initial. Monthly SFTP channel maintenance: from 40,000 RUB/month (excl. VAT). Archive data access: from 16,667 RUB/month (excl. VAT).
4. Module Add-ons: Additional modules such as RS.Magnit E-commerce Export: from 10,000 RUB (excl. VAT). RS.Magnit Archive Export: from 50,000 RUB (excl. VAT). Click Service Retail E-commerce and Archive Export modules for Dixy at equivalent pricing.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Retail Services provides cloud-based SaaS analytics portals that give FMCG suppliers real-time visibility into sales, inventory, logistics, promotions, and shelf availability across major Russian retail chains (Magnit, Auchan, OKEY, Lenta, Dixy, METRO C&C). The platform enables direct data-sharing between retailers and suppliers for category diagnostics, out-of-stock (OOS) detection, demand forecasting, and promotional effectiveness measurement via retailer-specific analytical modules.

Product overview

Retail Services provides a modular analytics platform based on the Click Service Retail software program. The platform consists of six retailer-specific portal modules (RS.Magnit, RS.Auchan, RS.Okey, RS.Lenta, RS.Dixy, and RS.Metro) that connect suppliers with major Russian retail chains for commercial analytics, supply chain visibility, and performance optimization. Each module is tailored to a specific retailer and provides daily updated data on sales, inventory, product movement, promo effectiveness, and SL/SLT metrics. The ecosystem also includes RS AI-Sovetnik, an AI advisory module. All portals are accessible remotely via login credentials through web interfaces at myretail.ru and RetailServices24.ru.

Differentiator

Problem solved

Functional benefit

Brands

• RS.Magnit: Analytical portal for Magnit retail chain suppliers - operational analysis of logistics, commercial data, and customer analytics.
• RS.Auchan
• RS.Okey
• RS.Lenta
• RS.Dixy
• RS.Metro
• RS ИИ-советник
• Click Service Retail

Products and services

• Click Service Retail Core analytical software platform for electronic computing machines underpinning all RS analytics portals. Includes OLAP real-time analytical processing, business intelligence dashboards, deviation alerting, and reporting capabilities. State-registered computer program (Certificate No. 2017617904 dated July 14, 2017).
• RS.Magnit Analytics portal for suppliers of Magnit retail chain providing operational analysis of logistics, commercial data, and customer analytics to increase supplier sales volume.
• RS.Auchan Joint analytics solution for Auchan network suppliers providing 181 analytical indicators and 36 dashboards for improving planning accuracy, promo monitoring, OOS detection, and sales growth.
• RS.Okey Analytics portal for O'KEY retail chain suppliers providing 20+ dashboards and 50+ metrics for daily analysis of key performance indicators, assortment optimization, cost reduction, and promo effectiveness.
• RS.Lenta Analytics portal for Lenta Group suppliers providing 15 dashboards and 50+ metrics with data on sales, inventory, and product movement for business KPI analysis and sales/logistics optimization across 26 distribution centers and 943 retail points.
• RS.Dixy Analytics portal for Dixy retail chain suppliers providing 16 dashboards and 120+ metrics with official analytical data across the entire supply chain for daily analysis of sales, categories, and channels across 2,655 stores.
• RS.Metro Analytics portal for METRO Cash & Carry suppliers providing 11 dashboards and 37+ metrics for analysis and control of key commercial and logistics indicators to increase supplier sales and optimize promo planning across 93 distribution centers in 51 Russian regions.
• RS AI-Sovetnik (RS AI Advisor) AI-powered advisory solution integrated with the analytics portal ecosystem to provide intelligent recommendations for retailers and suppliers, enabling automated decision-support for retail analytics.

Quantifiable outcome

• OOS reduction by 1.7x (from 11.7% to 6.7%) over 4 weeks for SNS Group using RS.Dixy to collaboratively address out-of-stock issues with Dixy.
• +2 more outcomes

Named customers25 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability1 record

Feature8 records

Partnerships

13 partnerships are on record, tiered supporting, minor and core.

• ООО «Яндекс» (Yandex)supportingTechnology or IntegrationYandex provides web analytics services (Yandex.Metrica) for the Retail Services website. Cookie data (session IDs, visitor tracking, traffic source attribution) is collected via Yandex.Metrica for website improvement and marketing optimization.
• ООО «1С-Битрикс» (1C-Bitrix)supportingTechnology or Integration1C-Bitrix provides the CMS and CRM platform for the Retail Services website, including storing customer data, managing communications, webinar registrations, and contact forms.
• ООО «КОРУС Консалтинг ДАР» (KORUS Consulting DAR)minorImplementation/ SI/ Consulting PartnerProvides setup and support for RS.Magnit users, configuring and onboarding customers to the RS.Magnit software platform.
• ООО «КОРУС Консалтинг СРМ» (KORUS Consulting CRM)minorImplementation/ SI/ Consulting PartnerProvides setup and support for RS.Magnit users, configuring and onboarding customers to the RS.Magnit CRM integration.
• ООО «ГРАФИТ СЕРВИС» (Grafit Service)minorImplementation/ SI/ Consulting PartnerProvides setup and support for Click Service Retail (CSR) software users.
• Magnit (АО «Тандер»)coreStrategic or Co-development PartnerMagnit (operating as АО «Тандер») is the primary retail chain partner for RS.Magnit — a dedicated analytical portal built specifically for Magnit's supplier base. Magnit shares operational data (sales, inventory, logistics) directly with suppliers via the RS.Magnit platform.
• АШАН (ООО «АШАН»)coreStrategic or Co-development PartnerAuchan (ООО «АШАН») shares data with suppliers through RS.Auchan portal. The portal enables joint supplier-retailer analytics including SLA monitoring, promo effectiveness, and customer profile analysis via Auchan's loyalty program.
• О'КЕЙ (ООО «О'КЕЙ менеджмент»)coreStrategic or Co-development PartnerOKEY (ООО «О'КЕЙ менеджмент») shares data with suppliers via RS.Okey portal. Portal covers 77 stores across 23 cities with 3 distribution centers.
• Группа Лента (ООО «Лента»)coreStrategic or Co-development PartnerLenta Group (ООО «Лента») provides data via RS.Lenta portal covering 943 stores, 100 cities, and 26 distribution centers for supplier analytics.
• Дикси (АО «ДИКСИ Юг»)coreStrategic or Co-development PartnerDixy (АО «ДИКСИ Юг») shares data via RS.Dixy portal covering 2,655 stores across 743 localities. The platform is used by 50+ supplier partners.
• МЕТРО Кэш энд Керри (ООО «МЕТРО Кэш энд Керри»)coreStrategic or Co-development PartnerMETRO Cash & Carry (ООО «МЕТРО Кэш энд Керри») shares data via RS.Metro portal covering 93 distribution centers across 51 Russian regions.
• ООО «Стэйшн» (Station)coreStrategic or Co-development PartnerStation (головная компания над ООО «РС») — the parent company of Retail Services — has access to financial and client documentation, contracts with signatories, and access recipient data.
• IP Povarova Anna Nikolaevna (Marketing)minorGTM or Marketing PartnerHandles marketing and communications with potential and current customers, processing incoming website inquiries.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Catman Solutions: Category management and retail analytics software focused on FMCG/CPG supplier workflows; closely comparable to Retail Services' category diagnostics and assortment optimization modules.
• Retail Solutions (now part of Epicor): Historical direct peer in retailer-supplier data sharing and collaborative analytics; comparable in serving CPG suppliers with visibility into retail execution. Now integrated into Epicor's broader commerce suite.
• AFS Technologies (RELEX): Provides retailer-supplier collaboration, DSD, and trade promotion analytics for grocery and convenience verticals; directly comparable to Retail Services' SL/SLT monitoring and OOS detection modules.

Emerging players

• Crisp: Retail data-sharing and CPG analytics platform connecting suppliers with retailers on sales, inventory, and supply chain signals; comparable in mission and architecture to Retail Services' portal model.
• Edited: Retail analytics platform for assortment, pricing, and competitor benchmarking; comparable in providing supplier-side decision support from retailer-derived data, with stronger AI/ML positioning.
• Hivery: AI-driven retail assortment and space optimization for CPG suppliers and retailers; comparable in applying analytics to retail execution decisions like assortment, OOS, and category management.
• Trax Retail: Computer-vision-based retail execution and shelf analytics provider; comparable as a CPG-supplier-facing analytics layer, though focused on in-store image capture rather than direct retailer data feeds.

Broad incumbents

• NielsenIQ: Global retail and consumer intelligence platform serving CPG suppliers and retailers with market measurement, assortment, and promotional analytics; overlaps in customer base and use cases.
• 1010data: Alternative data and analytics platform for retail, CPG, and financial services; comparable as enterprise data and BI infrastructure serving similar supplier and retailer analytics use cases.
• IRI / Circana: Global leader in retail measurement, CPG analytics, and supplier-retailer insights. Comparable as an incumbent offering broader, syndicated retail intelligence versus Retail Services' chain-specific deep analytics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xt.me/retailservices

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Retail Services