Vivint Smart Home

Name

Vivint Smart Home

Legal name

Vivint Smart Home

Website

https://vivintsource.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Home Security Systems

NAICS

Security Systems Services (except Locksmiths) (561621)

SIC

Auto Controls For Regulating Residential & Comml Environments (3822)

akta.pro primary industry

Smart Home Security Automation & Integration (Monitored) (HSAHAAAF)

akta.pro secondary industries

Residential CCTV & Door/Perimeter Surveillance Packages (HSAHACAH), Smart Doorbell Cameras (Wi‑Fi/App-Connected) (HSAHAIAE), Video Surveillance (CCTV) Monitoring Services (HSAHAAAE)

Keywords

• Smart home security
• Home automation systems
• Professional monitoring
• Security camera systems
• Home automation equipment

Headquarters

HQ city

Carmel

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Monthly Monitoring Services: Recurring monthly fees for 24/7 professional monitoring services, with tiered packages from Starter ($29.99/mo) to Premium Plus ($39.99/mo).
2. Equipment Sales and Financing: Equipment purchase with minimum $599.99 required for system purchase. Financing available at 0% APR for up to 60 months through third-party financing partners. Monthly $1.48 cellular network maintenance fee applies.
3. Professional Installation Services: Professional installation provided by Vivint Smart Home Pros, with $0 activation mentioned for some services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Vivint Smart Home designs, installs, and monitors professionally installed smart home security and automation systems for residential customers in the United States and Canada. The company sells an integrated hardware ecosystem (cameras, sensors, smart thermostats, locks, lighting controls) anchored by the Vivint Smart Hub, bundled with 24/7 in-house professional monitoring delivered as a tiered monthly subscription ($29.99–$39.99). Revenue comes from equipment sales (with 0% APR financing for up to 60 months through third-party partners) and recurring monthly monitoring subscriptions.

Product overview

Vivint Smart Home offers a comprehensive smart home security and automation platform consisting of integrated hardware products and monitoring services. The core product portfolio includes video surveillance cameras (doorbell, outdoor, and indoor cameras), security sensors (motion, door/window, glass break, temperature, smoke/CO detectors), smart home devices (thermostats, keyless locks, garage controllers, lamp modules), and a central Smart Hub control panel. These products are managed through 24/7 professional monitoring services with approximately 8-second average emergency response times. The Vivint system supports integration with third-party platforms including Amazon Echo, Google Home, Nest thermostats, Kwikset smart locks, and Philips Hue lighting. Additional offerings include business security solutions and the Vivint for Builders program launched in February 2026 for new home construction.

Differentiator

Problem solved

Functional benefit

Brands

• Vivint for Builders: An end-to-end smart home security solution designed for home builders that handles installation, service, and homeowner support.
• Vivint Smart Home Pros
• Vivint for Business

Products and services

• Vivint Smart Hub Central HD touch display control panel that serves as the primary interface for managing the Vivint security system, home automation devices, cameras, and sensors.
• Vivint Doorbell Camera Pro Smart video doorbell with computer vision technology that identifies packages and individuals, featuring two-way talk, night vision, and proactive package theft deterrence for residential homeowners.
• Vivint Outdoor Camera Pro Outdoor security camera designed for exterior surveillance of the home with weather-resistant design and high-definition video recording.
• Vivint Indoor Camera Indoor security camera for interior home monitoring with motion detection and two-way audio capabilities.
• Vivint Motion Sensor Infrared motion detector using passive infrared (PIR) technology to detect heat signatures and movement within a 30' x 50' range, with pet-friendly settings for animals under 35 or 55 lb.
• Vivint Door & Window Sensor Entry point sensors with 350 ft. range, 345 MHz frequency, 5+ year battery life, and tamper alerts that detect when doors or windows are opened or closed.
• Vivint Glass Break Sensor Sensor designed to detect the sound of breaking glass, providing an additional layer of perimeter security for windows.
• Vivint Freeze & Heat Alarm Temperature monitoring sensor that alerts homeowners when indoor temperatures fall below or rise above specified thresholds and detects leaks when at least 1/4 inch of water covers the probe.
• Vivint Smart Thermostat (Element Thermostat) Smart thermostat that automatically programs optimal temperatures based on user preferences and habits, integrating with the Vivint home automation system.
• Vivint Lamp Module Z-Wave compatible smart plug for lamps and small appliances with dimmer controls, scheduling, vacation mode, and energy vampire reduction.
• Vivint Keyless Door Lock Smart lock allowing keyless entry via control touchpad or Smart Home App, enabling homeowners to unlock doors remotely and control access.
• Vivint Garage Door Control Smart garage door controller providing 24/7 monitoring and mobile connectivity to check and control garage door status via the Smart Home App.
• Vivint Smoke & CO Detector Smart smoke and carbon monoxide detector that works with other Vivint devices to provide fire and CO emergency alerts through the Smart Home App.
• Vivint Medical Alert Pendant Wearable emergency pendant that provides immediate access to monitoring center assistance with the push of a button for medical emergencies.
• Vivint Smart Drive Cloud storage device that records and saves security events in and around the home, functioning like a DVR for the Vivint security system.
• Vivint Key Fob Remote control device for arming and disarming the security system, locking and unlocking doors, and triggering emergency alerts from a distance.
• Vivint Smart Home Monitoring 24/7 professional monitoring service with in-house monitoring agents who verify alarms and dispatch emergency services within approximately 8 seconds, offered in Starter, Premium, and Premium Plus tiers.
• Vivint for Business Business security solutions extending Vivint's smart home security capabilities to commercial properties and business operations.
• Vivint for Builders End-to-end smart home security solution for home builders that handles installation, service, and homeowner support through Vivint's in-house technicians and customer care team, with customizable packages including cameras, doorbell cameras, smart locks, thermostats, and sensors.

Quantifiable outcome

• 8-second average emergency response time, beating industry average by 52 seconds
• +3 more outcomes

Segments1 record

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability6 records

Feature8 records

Partnerships

Five partnerships are on record, tiered minor and core.

• TendrillminorStrategic or Co-development Partner · 1 October 2011Partnership to integrate energy management solutions and build smart grid training facility in Austin, TX.
• Constellation EnergyminorStrategic or Co-development Partner · 1 October 2011Partnership to build smart grid training facility in Austin, TX and integrate energy management solutions.
• AmazoncoreTechnology or IntegrationAmazon Echo devices are compatible with Vivint smart home systems, allowing voice control of security and automation features.
• GooglecoreTechnology or IntegrationGoogle Home devices integrate with Vivint systems for voice control and smart home management.
• Nest (Alphabet)coreTechnology or IntegrationNest Learning Thermostat is compatible with Vivint, enabling integration of climate control into the Vivint smart home ecosystem.

Scale indicators4 records

Recent moves1 record

Direct peers

• Ring (Amazon): Amazon-owned smart doorbell and home security brand offering cameras, sensors, and optional professional monitoring; overlaps Vivint's smart doorbell and camera product lines with platform-distribution advantages.
• Brinks Home: U.S. monitored home security provider with professional installation and smart home integration, serving a similar residential customer profile to Vivint with overlapping product categories.
• Comcast Xfinity Home: Telco-bundled home security and automation service offering professionally installed systems with 24/7 monitoring, competing head-to-head with Vivint in U.S. residential markets where broadband bundling provides distribution advantage.
• ADT: Long-standing U.S. incumbent in monitored home security with professional installation, 24/7 monitoring centers, and multi-tier recurring subscriptions — directly competing with Vivint across residential customer segments.
• SimpliSafe: DIY-installed home security with optional professional monitoring, targeting the same residential homeowner with lower upfront cost and no-contract terms — a direct competitive alternative to Vivint's professionally-installed model.
• Google Nest: Google's smart home security and automation line (cameras, doorbells, thermostats, alarm systems) directly comparable to Vivint's integrated smart home platform, with deep ecosystem integration.
• Frontpoint Security: DIY-installed smart home security with professional monitoring, competing with Vivint for homeowners seeking self-setup but monitored solutions; comparable pricing tiers and customer demographic.

Emerging players

• Cove Security: Direct-to-consumer smart home security with DIY installation and no-contract monitoring — a smaller but rapidly growing competitor targeting the same residential value-conscious buyer Vivint addresses.
• abode Systems: DIY smart home security with optional professional monitoring and broad third-party smart home integration (HomeKit, Alexa, Google), competing in the residential segment with a more flexible contract model than Vivint.

Broad incumbents

• Alarm.com: Wholesale smart home security platform powering many service-provider-installed systems, providing the underlying software/hardware stack that overlaps with Vivint's vertically integrated offering to a meaningful degree.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vivint Smart Home