Gizmotech
Gizmotech is a UK-based device repair service founded in 2012, fixing mobile phones, tablets, laptops, consoles, cameras, and sat-navs via a Croydon repair centre and nationwide mail-in logistics for both individual consumers and corporate clients.
- Company typePrivate
- Founded2012
- HeadquartersCroydon, United Kingdom
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Gizmotech does
Gizmotech (legal entity Gizmotech Limited) is a UK-based private device repair service company founded in 2012 and headquartered at 33 George Street, Croydon. The company repairs mobile phones, tablets, laptops, gaming consoles, digital cameras, and sat-navs, specialising in iPhone, Samsung, Google, and Huawei devices. Repairs are executed at a dedicated Croydon repair and quality control centre and dispatched back to customers, with mail-in via Royal Mail (£4.50) or DHL courier collection (£11.99) and walk-in service available by pre-booking. The customer-facing layer consists of a website-based 'repair wizard' that delivers instant model-specific fixed quotes and a no-fix-no-fee guarantee, supported by a 12-month warranty on most repairs and GSMA Global Blacklist Registry screening for stolen-device verification.
The business operates a transactional pay-as-you-go revenue model with no subscription or recurring fees, priced per repair inclusive of UK VAT. Two customer segments are served: individual consumers (primary, via walk-in and postal channels) and corporate clients (secondary, via dedicated B2B services including bulk repairs, RMA handling, recycling, and ongoing technical support). Distribution is omnichannel for a small UK operator — own e-commerce storefront, two logistics carriers, walk-in HQ, and Approved Retail Partner collection points — with customer acquisition driven by the company website, Trustpilot reviews, and organic social presence on Facebook, LinkedIn, and Instagram.
Operationally, Gizmotech runs as a founder-led small team with no disclosed institutional funding, no parent company, and no acquisitions. Management includes a Director (Kasim Ali), Trade & Systems Development Manager (Peter Stubbs), Technical Supervisor (Nathan Kovac-Ennis), and Repair Manager (Bryn Robson). Ownership is private and founder-held, with the underlying business model relying on repair technician expertise rather than proprietary software or AI technology.
Gizmotech firmographics
Firmographics- Name
- Gizmotech
- Legal name
- Gizmotech Limited
- Website
- https://gizmotech.uk
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Gizmotech is a UK-based device repair service founded in 2012, fixing mobile phones, tablets, laptops, consoles, cameras, and sat-navs via a Croydon repair centre and nationwide mail-in logistics for both individual consumers and corporate clients.
- Ownership category
- akta.pro rank
Gizmotech industry classification
Industry- Product category
- Consumer Electronics Repair Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (81121), Personal and Household Goods Repair and Maintenance (8114), Other Personal and Household Goods Repair and Maintenance (811490)
- SIC
- Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- Mobile Device Repair & Aftermarket Services (Repair, Parts, Insurance/Warranty) (CRACALAI)
- akta.pro secondary industries
- Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA), Electronics Refurbishment, Repair & Reuse (Remarketing/Resale) (BPALAIAD)
Keywords
Where Gizmotech is headquartered
LocationHeadquarters
- HQ city
- Croydon
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Gizmotech business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Mobile Device Repairs: One-time repair services for smartphones, tablets, laptops, consoles, cameras, and sat-navs. Customers pay a fixed fee based on device type, manufacturer, model, and specific repair required. Revenue earned upon successful completion of repair. Shipping charges additional.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Device repair services with model-specific pricing |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
Gizmotech product offering
Product offeringCore offering
Gizmotech repairs consumer electronics — smartphones (iPhone, Samsung, Google, Huawei), tablets, laptops, gaming consoles, cameras and sat-navs — through a combination of mail-in logistics (Royal Mail / DHL), pre-booked walk-in service at its Croydon centre, and a network of Approved Retail Partners acting as collection points. Services cover screen replacement, battery replacement, charging port repair, camera and speaker/microphone repair, chassis/housing replacement and software troubleshooting, with pricing determined per device and fault type via an online instant-quote repair wizard and a 12-month warranty on most repairs.
Product overview
Gizmotech is a UK-based repair service company offering a unified repair service for mobile phones, tablets, laptops, consoles, cameras, and Sat-Nav devices. The core offering is a mail-in repair service where customers use an online repair wizard to select their device and fault, receive a quote, and send their device by post or courier for repair. The company specializes in iPhone, Samsung, Google, Huawei, and other major smartphone brands, completing most repairs within 24-48 hours. Corporate clients receive dedicated business support including recycling services and ongoing technical support. The portfolio consists of device-type repair services (phones, tablets, laptops, consoles, cameras, Sat-Navs) supplemented by a corporate services module and an online repair wizard booking tool.
Differentiator
Problem solved
Functional benefit
Products and services
- Mobile Phone Repair Service Core repair service for mobile phones covering iPhone, Samsung, Google, Huawei and other smartphone brands. Includes screen replacement, battery replacement, charging port repair, camera repair, speaker repair and various component-level fixes, delivered by mail-in or pre-booked walk-in service from the Croydon repair centre.
- Tablet Repair Service Repair service for tablets including iPads and Android tablets, covering screen repairs, battery replacements and component-level fixes. Devices are received by post or courier for repair at the Croydon centre.
- Laptop Repair Service Repair service for laptops and MacBooks including screen repairs, keyboard replacement, battery service and other component repairs, delivered via the mail-in repair model.
- Console Repair Service Repair service for gaming consoles including Nintendo and Microsoft Xbox devices, covering various hardware faults and component replacements.
- Camera Repair Service Repair service for digital cameras across various makes and models, covering hardware faults and component-level repairs.
- Sat-Nav Repair Service Repair service for satellite navigation devices covering various brands and models.
- Corporate Repair Services Business-oriented repair solutions for corporate clients offering bulk device repair, recycling services and ongoing technical support for device fleets, with RMA handling and dedicated technical support agreements.
Quantifiable outcome
- 24-48 hour repair completion for most repairs when parts in stock
- +2 more outcomes
Companies that use Gizmotech
Customer profileNamed customers9 records
Segments2 records
Ideal customer profiles2 records
Gizmotech technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Gizmotech partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights4 records
Gizmotech competitors and assessment
Company assessmentDirect peers
- iSmash: UK high-street and walk-in mobile phone, tablet, and laptop repair chain. Directly comparable to Gizmotech across the same device categories, same-day in-store repair model, and similar multi-OEM coverage including iPhone, Samsung, Google, and Huawei.
- MendMyi: UK-based independent mail-in iPhone and Apple device repair specialist. Closely comparable to Gizmotech's mail-in model, Apple-focused service offering, and small-team consumer-grade positioning.
- Phone Klinik: UK mobile phone repair franchise offering same-day screen, battery, and charging port repairs across multiple locations. Comparable to Gizmotech on consumer-facing smartphone repair with similar turnaround promises.
- Timpson Mobile Repair: UK national chain providing mobile phone, tablet, and gadget repair services through its high-street branches. Comparable to Gizmotech as a multi-device consumer and small business repair provider operating across the UK with similar services.
Others
- Geek Squad (Best Buy): Tech support and consumer electronics repair service associated with Best Buy. Comparable in service categories (phones, tablets, laptops, computers) though operating primarily in the US and Canada rather than the UK.
Emerging players
- Apple Self Service Repair: Apple's official self-repair program offering genuine parts, tools, and manuals to consumers for out-of-warranty iPhone and Mac repairs. A direct alternative for iPhone repair demand that currently flows to independents like Gizmotech.
- Samsung Self Repair: Samsung's official self-repair program for Galaxy devices, in partnership with iFixit. Provides OEM parts and tools that compete directly with independent Samsung repairs that form a core part of Gizmotech's revenue mix.
Broad incumbents
- uBreakiFix: Large global mobile device and electronics repair chain (now owned by Asurion). Comparable to Gizmotech across phone, tablet, console, and computer repair services, though operating at far greater scale and with corporate-backed capital.
- Carphone Warehouse (Currys): UK high-street mobile and electronics retailer offering in-store device repair and tech support services as part of a broader retail portfolio. Comparable as a UK national repair alternative with walk-in convenience.
- SquareTrade: Allstate-owned device protection plan and warranty provider covering smartphones, tablets, and laptops. Comparable as a UK consumer-facing alternative that absorbs repair demand via insurance/warranty mechanisms rather than out-of-pocket payment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights8 records
Customer concentration
Gizmotech social profiles
Digital presenceGizmotech financial estimates
Financial estimateRevenue estimate
Valuation estimate
Gizmotech leadership team
Management profileNumber of profiles
Profiles5 records
Gizmotech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Gizmotech M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Gizmotech
What does Gizmotech do?
Gizmotech repairs consumer electronics — smartphones (iPhone, Samsung, Google, Huawei), tablets, laptops, gaming consoles, cameras and sat-navs — through a combination of mail-in logistics (Royal Mail / DHL), pre-booked walk-in service at its Croydon centre, and a network of Approved Retail Partners acting as collection points. Services cover screen replacement, battery replacement, charging port repair, camera and speaker/microphone repair, chassis/housing replacement and software troubleshooting, with pricing determined per device and fault type via an online instant-quote repair wizard and a 12-month warranty on most repairs.
Is Gizmotech a public or private company?
Gizmotech is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Gizmotech founded?
Gizmotech was founded in 2012. It employs 11 to 50 people.
Where is Gizmotech based?
Gizmotech is headquartered in Croydon, United Kingdom, in the Europe region.
How does Gizmotech make money?
One revenue line is on record: mobile Device Repairs.
Who are Gizmotech's main competitors?
Direct peers on record are iSmash, MendMyi, Phone Klinik and Timpson Mobile Repair. Geek Squad (Best Buy) is listed as an others. Emerging players are Apple Self Service Repair and Samsung Self Repair. Broad incumbents are uBreakiFix, Carphone Warehouse (Currys) and SquareTrade.
Does Gizmotech have an API?
No public API is recorded for Gizmotech.
What industry is Gizmotech in?
Gizmotech's product category is Consumer Electronics Repair Services. Its primary akta.pro industry code is CRACALAI, Mobile Device Repair & Aftermarket Services (Repair, Parts, Insurance/Warranty), with a secondary code of CRACAJAA, Consumer Device Repair Services (Phones, Tablets, PCs). Its NAICS code is 81121 and its SIC code is 7600.