OPEN Group

Name

OPEN Group

Legal name

オープングループ株式会社

Website

https://open-group.co.jp

Company type

Public

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Robotic Process Automation (RPA) Software

NAICS

Software Publishers (51321)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Robotic Process Automation (RPA) & Hyperautomation Platforms (HDAEAKAF)

akta.pro secondary industries

Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA), Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI)

Keywords

• Robotic process automation
• Intelligent automation software
• Digital labor platform
• AI business automation
• Back-office automation

Headquarters

HQ city

Toranomon

HQ country

Japan

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. RPA Software Licensing (BizRobo!, AUTORO): Subscription-based licensing of RPA software platforms (BizRobo! Basic, Lite, mini; AUTORO cloud RPA) to enterprise and SMB customers. Revenue generated from software licenses, maintenance, and support contracts, typically billed annually.
2. Digital Advertising / Ad Automation (PRESCO): Online advertising agency services utilizing robots for performance-based (affiliate/ CPA) ad management. Revenue model is performance-based with affiliate commissions and ad spend margins.
3. Sales Outsourcing (LEAGLE): Sales outsourcing services provided by LEAGLE Inc., offering BPO and sales labor services to client companies.
4. Cloud Back-Office Automation (RoboRobo): Cloud-based back-office efficiency services including RoboRobo compliance check and RoboRobo risk check BPO integrated plan, with AI-powered subscription tiers.
5. Payroll Processing (Asuka Payroll Pro, Payroll Pro): Payroll calculation outsourcing services for SMEs, leveraging OPEN Group's automation technology and DX capabilities.
6. Workforce Matching Platform (ご近所ワーク): Near-work matching platform connecting companies needing local on-site workers with community workers for short-gap tasks. Revenue model based on matching fees.
7. New Business Support / M&A: OPEN VENTURES provides corporate venture capital and hyper-automation capabilities to invest in and co-create new businesses, contributing to group growth.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

OPEN Group develops and sells enterprise robotic process automation (RPA) software, AI-powered automation tools, and related professional services through its operating subsidiaries. Its flagship products are BizRobo! (digital labor platform for white-collar task automation), AUTORO (cloud-based no-code browser automation), RoboRobo (cloud back-office automation for HR, legal, accounting, IT, and compliance), and PRESCO (performance-based digital advertising automation). The group also offers AI products including OroSee (process-analysis AI agent), OPEN Vision Core (manufacturing visual inspection), and AI Puncher (on-premises generative AI), plus sector platforms such as MedOS (medical administration outsourcing), ご近所ワーク (Gokinjowork job-matching), and payroll services via Asuka Payroll Pro and Payroll Pro.

Product overview

OPEN Group is a pure holding company operating primarily through subsidiary OPEN, Inc., providing a portfolio of intelligent automation and ad automation products centered on RPA and AI technologies. The product lineup is organized into four business segments: INTELLIGENT AUTOMATION (BizRobo!), AD AUTOMATION (PRESCO), RaaS/RoboRobo ecosystem (RoboRobo, AUTORO), and AI-powered products (OroSee, OPEN Vision Core). BizRobo! serves as the flagship digital labor platform for enterprise white-collar automation, available in Basic, Lite/Lite+, and mini variants. RoboRobo provides one-click cloud-based back-office automation across HR, legal, accounting, IT, EC, and medical operations, with specialized add-on modules for compliance checking and credit assessment. AUTORO, a cloud-based RPA with native API/iPaaS capabilities acquired in July 2024, complements BizRobo! with flexible browser/web automation. PRESCO delivers digital agency services for online advertising. The group also operates sector-specific platforms including Gokinjowork (job matching) and MedOS (medical administration), alongside newer AI offerings such as OroSee (AI agent for process analysis) and OPEN Vision Core (AI-powered manufacturing inspection).

Differentiator

Problem solved

Functional benefit

Brands

• BizRobo!: Digital labor platform that automates routine office tasks for white-collar workers, enabling them to focus on higher-value work.
• PRESCO
• RoboRobo
• AUTORO
• ご近所ワーク
• MedOS
• OPEN Vision Core
• OroSee
• OPEN VENTURES

Products and services

• BizRobo! BizRobo! is a digital labor platform that automates routine white-collar tasks with software robots, freeing enterprise knowledge workers from repetitive work with high speed and accuracy. It serves large enterprises across banking, insurance, healthcare, manufacturing, and government, with deployments such as 20+ worker equivalents at Nippon Life Insurance (Nissei Robomi), formal rollout at Fourth Bank, and 6,460 hours/year capacity creation at Asahikawa City.
• AUTORO AUTORO is a cloud-based business automation robot that enables quick, no-code browser/web automation with built-in API connectivity, functioning as an iPaaS to integrate with external systems. It targets organizations needing flexible, cloud-centric automation and rapid deployment for both enterprise and SMB use cases.
• RoboRobo RoboRobo is a cloud-based back-office automation service that improves productivity by automating routine administrative operations (HR, legal, accounting, IT, EC, medical). It is designed for both enterprise and SME customers and supports human-decision augmentation alongside process automation, with a marketplace of 10,000+ client companies.
• PRESCO PRESCO is a digital agency service using robot transformation to redefine online advertising agency operations, operating a performance-based (affiliate) advertising ASP platform. It achieves quality and speed that surpass human capabilities, allowing performance-based online ad management with smaller teams than traditional agencies.
• Gokinjowork (ご近所ワーク) Gokinjowork is a platform connecting member workers seeking near-home part-time opportunities with companies needing on-site task execution, reducing travel time and costs while improving productivity for both parties. It serves organizations needing short-gap task fulfillment and members seeking flexible local work.
• MedOS MedOS is a medical administration outsourcing service providing real-time medical affairs processing by the medical claims processing center, serving both outpatient and homecare settings. It targets Japanese hospitals, clinics, and nursing care providers needing administrative scale.
• OPEN Vision Core OPEN Vision Core is an AI-based manufacturing inspection platform that automates appearance inspection, work error detection, barcode/OCR verification, equipment monitoring, and fault prediction. Built on Intel OpenVINO edge AI, it runs on existing Intel PCs without GPU, eliminating cloud and infrastructure dependencies.
• OroSee (オロシー) OroSee is an AI agent service that automatically organizes and visualizes business processes, replacing time-consuming stakeholder interviews with AI-driven data analysis to identify improvement targets within 30 seconds. It targets enterprise transformation and process optimization teams.
• AI Puncher (on-premises version) AI Puncher is an on-premises generative AI service that enables enterprises and government bodies to use generative AI in closed-network (air-gapped) environments without internet connectivity. It is suitable for organizations with strict data security requirements, including healthcare and public-sector customers.

Quantifiable outcome

• Up to 98% reduction in back-office operational costs (RoboRobo service guarantee)
• +6 more outcomes

Named customers11 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability13 records

Feature7 records

Partnerships

22 partnerships are on record, tiered minor and core.

• JRC Engineering (JRCエンジニアリング)minorStrategic or Co-development Partner · 2 June 2026OPEN and JRC Engineering began collaboration on AI and automation solutions for manufacturing sites, announced June 2026.
• FCE (株式会社FCE)minorChannel Partner/ Reseller/ Distributor · 13 January 2026Business partnership agreement with FCE to address diversifying enterprise RPA needs, announced January 2026.
• S&P Network (エス・ピュー・ネットワーク)coreStrategic or Co-development Partner · 9 September 2025Co-developed 'SP RISK SEARCH Supported by RoboRobo' — new compliance check platform combining SPN's anti-social forces database (600,000+ records from 1960s) with RoboRobo's automation. Launched July 2026.
• Pasona Tech (パソナテック)minorChannel Partner/ Reseller/ Distributor · 22 August 2018Pasona Tech distributes BizRobo! DX Cloud as part of practical digital labor services starting October 2018.
• Hokuden IT Solutions (ほくでん情報テクノロジー) / Energia CommunicationsminorChannel Partner/ Reseller/ Distributor · 21 August 2018Jointly developed and offering 'EneRobo' — RPA service for energy sector utilizing BizRobo! technology.
• Cloudworks (クラウドワークス)minorChannel Partner/ Reseller/ Distributor · 31 July 2018RPA BANK platform offering. Cloudworks distributes digital labor robots through its crowdsourcing marketplace for enterprise use.
• MicrosoftcoreTechnology or Integration · 25 July 2018Co-development and release of 'Robot As A Service on Azure' — cloud RPA solution leveraging Microsoft Azure platform. Collaboration on AI×RPA solutions for work style reform. Microsoft Azure provides cloud infrastructure for OPEN Group's RPA services.
• OPEN ASSOCIATES USAminorStrategic or Co-development Partner · 25 July 2018USA-based subsidiary established in 2016 to discover and invest in cutting-edge producer-driven technologies globally.
• RPA BANK Learning ( MAIA + V-CUBE)minorChannel Partner/ Reseller/ Distributor · 17 July 2018MAIA and V-CUBE partner with OPEN to provide RPA learning platform using BizRobo! Basic as teaching material.
• HPE Japan / CG4 (エイチピーイージャパン)minorChannel Partner/ Reseller/ Distributor · 18 May 2018HPE Japan distributes Blue Prism via sub-reseller agreement, expanding Blue Prism enterprise coverage in Japan.
• C&I SYSTEMS (株式会社シーイーシー)minorChannel Partner/ Reseller/ Distributor · 12 April 2018Starter plan partnership for BizRobo! introduction support starting at 900,000 JPY/year. Includes counseling, robot building, and ongoing support.
• Daiwa IV Bank / Fourth Bank (第四銀行)minorChannel Partner/ Reseller/ Distributor · 10 November 2017Fourth Bank formally adopted BizRobo! after POC. Fourth Computer Service (group company) develops and manages robots for the bank.
• C&I Systems / Chiyoda Systems (シーイーシー)minorChannel Partner/ Reseller/ Distributor · 23 October 2017C&I Systems signed BizRobo! Station partner agreement. Distributes BizRobo! through its IT renovation service 'Re@nove'. Also offers RPA introduction support services with starter plan from 900,000 JPY/year.
• CrowdWorks (クラウドワークス)minorStrategic or Co-development Partner · 20 October 2017Partnership to offer combined human-robot work solutions. Provides software robots as services on CrowdWorks marketplace, trains RPA engineers from CrowdWorks users, and creates joint human-robot workflow solutions.
• ABeam Consulting (ア beamコンサルティング)coreImplementation/ SI/ Consulting Partner · 28 September 2017Co-developed 'ERP Automation Robot for SAP ERP' combining ABeam's consulting expertise with OPEN's BizRobo! technology for enterprise SAP system automation.
• Oce Computer Engineering (大崎コンピュータエンジニヤリング)minorImplementation/ SI/ Consulting Partner · 24 August 2017Partner developed 'OCEVISTAS' — municipal virtual staff service using BizRobo! for local government administrative automation. Oce handles business process analysis and robot deployment for municipalities.
• SoftBankcoreStrategic or Co-development Partner · 21 July 2017Business partnership announced July 2017. SoftBank invested in RPA Holdings (now OPEN Group). Joint development of 'SynchRoid' RPA solution and collaborative market expansion. SoftBank uses its sales force and enterprise customer base to distribute OPEN Group's RPA products. Strategic collaboration on AI×RPA solutions and new product development.
• Blue Prism (ブループリズム)coreTechnology or Integration · 26 June 2017Japan's first Blue Prism Value-Added Master Reseller partnership. OPEN Group (via RPA Technologies) authorized to resell Blue Prism enterprise RPA software, provide Japanese-language training, and operate the Blue Prism Support Center. Partnership includes training content development and enterprise RPA implementation support.
• en Japan (エン・ジャパン)minorChannel Partner/ Reseller/ Distributor · 26 June 2017En Japan offers 'Recruitment Process Outsourcing Service' utilizing BizRobo! to automate recruitment administrative tasks for client companies.
• Business Brain Ohtasho (株式会社ビジネスブレイン太田昭和)minorImplementation/ SI/ Consulting Partner · 17 May 2017Business alliance for RPA solutions in accounting/finance and HR/administrative fields, combining OPEN's RPA technology with BB Ohtasho's domain expertise.
• Odyssey (株式会社オデッセイ)minorImplementation/ SI/ Consulting Partner · 10 March 2017Co-developed 'HRRobo for SAP HCM' — automated HR operations solution for SAP HCM users, with 70%+ of SAP HCM operations robotizable.
• Ricoh Japan (リコージャパン)minorChannel Partner/ Reseller/ Distributor · 26 January 2017Ricoh Japan distributes BizRobo! as part of its office automation services, achieving 55-85% work reduction in internal operations through RPA automation.

Scale indicators7 records

Recent moves16 records

Expansion highlights6 records

Emerging players

• Workato: iPaaS / workflow automation platform. Comparable to AUTORO's API integration and iPaaS positioning, though more focused on SaaS-to-SaaS integration rather than browser/RPA automation.
• Cogent Labs: Japanese AI startup whose Tegaki OCR is integrated with BizRobo! DX Cloud through a partnership. Adjacent AI OCR/automation player serving similar back-office and document processing use cases in Japan.

Broad incumbents

• NICE Ltd. Israeli enterprise software vendor with NICE Robotic Process Automation and broader customer engagement suite. Larger, global incumbent overlapping with OPEN Group in RPA-adjacent process automation, especially in regulated industries.
• Pegasystems: Low-code platform with Pega Robotic Automation and intelligent automation capabilities. Broader platform focused on CRM and BPM, overlapping with OPEN Group's hyperautomation narrative around OroSee and BizRobo!.
• Microsoft Power Automate: Microsoft's low-code automation platform bundled with Office 365 and Azure. Open Group is a Microsoft Azure partner, but Power Automate competes broadly with BizRobo! for desktop and cloud RPA workloads at lower price points.

Direct peers

• WorkFusion: AI-native intelligent automation vendor offering pre-built bots for banking, insurance, and healthcare. Competes with BizRobo! and OroSee in document-heavy process automation and AI-augmented workflows.
• Blue Prism (SS&C): Enterprise RPA platform acquired by SS&C. Open Group is Blue Prism's master reseller in Japan, but Blue Prism is simultaneously a direct competitor in enterprise RPA — making this both a partnership and a competitive overlap.
• Automation Anywhere: Global cloud-native RPA and intelligent automation vendor (Automation 360). Competes with BizRobo! for enterprise RPA deals, especially cloud-first deployments where AUTORO positions.
• UiPath: Global RPA market leader (NYSE: PATH) offering the UiPath Platform for business automation. Most direct competitor to BizRobo! in Japan and globally, targeting white-collar process automation across enterprise customers with similar SaaS/on-prem deployment model.

Regional players

• WinActor (NTT Data): Japanese RPA product from NTT Data, historically the leading RPA tool by installed base in Japan. Direct competitor to BizRobo! in the domestic Japanese market with strong SI backing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/open_group_PR

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OPEN Group