Processa Sistemas

What Processa Sistemas does

Processa Sistemas is a privately held Brazilian enterprise software company founded in 1989 and headquartered in Juiz de Fora, Minas Gerais, with 51-100 employees and 35+ years of operating history. It develops and licenses an integrated suite targeting retail, wholesale/distribution, and service-sector businesses primarily in Southeast Brazil (Rio de Janeiro, Minas Gerais, São Paulo, Espírito Santo). Named flagship products include Director (ERP), MercadoLogic (POS), CHECK-IN (a NF-e/SPED/electronic fiscal-document module with BPM and anomaly-detection logic), CRM, BI, and Agendamento de Entregas (delivery scheduling).

The platform architecture pairs PostgreSQL in front-end/POS environments with SQL Server for back-office ERP/CRM, supporting both on-premise and remote-database deployments. Integration breadth is substantial for a vendor of this size: Acerto Fiscal and Fusion for fiscal handling, Scantech for hardware/POS peripherals, Imendes for payment and credit operations, Cresce Vendas for CRM enablement, and Mercafacil for e-commerce/Marketplace connectivity. Customers access the suite via per-module licensing augmented by professional services for implementation, customization, training, and regulatory updates, supported by nine functionally specialized internal teams covering systems, database, mobile, web, consulting, implementation, customer service, direction, and general support.

The business model combines one-time license fees with recurring multi-year service contracts, plus customization and training revenue tied to Brazilian regulatory cycles (SPED, eSocial, NF-e). Customer base is mid-market and SMB in Brazilian retail/wholesale, with reported relationships averaging 16+ years. No external funding, M&A, or revenue disclosure is publicly available; growth appears entirely organic and funded by operations.

Name

Processa Sistemas

Legal name

Processa Sistemas

Website

https://processasistemas.com.br

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

Processa Sistemas is a privately held Brazilian software vendor founded in 1989 that develops Director ERP, MercadoLogic POS, CHECK-IN fiscal-compliance, CRM and BI modules for retail, wholesale and service businesses, primarily in Southeast Brazil.

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning Software

NAICS

Software Publishers (513210), Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

Keywords

• Enterprise resource planning
• Retail point-of-sale systems
• Warehouse management software
• Fiscal compliance software
• Business intelligence analytics

Headquarters

HQ city

Juiz De Fora

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. ERP and Management Systems Licenses: Processa Sistemas generates revenue through licensing of their core software products including Director ERP, MercadoLogic POS system, Business Intelligence, CRM, CHECK-IN, and Delivery Scheduling modules. The company markets modules that can be sold separately, allowing customers to customize their system configuration based on specific business needs. Implementation services, training, and ongoing technical support are bundled with system deployment.
2. Professional Services and Consulting: Beyond software licensing, Processa offers enterprise consulting and post-sale support services. This includes system implementation, customization to specific business requirements, team training, and ongoing technical support. The company maintains specialized support teams for different product areas.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Processa Sistemas develops and licenses integrated enterprise management software, centered on the Director ERP and the Mercadologic front-of-store POS system, targeted at retail, wholesale/distribution, and service sector businesses in Brazil. The portfolio includes standalone modules for CRM, Business Intelligence, CHECK-IN (real-time NF-e validation monitoring), and Agendamento de Entrega (delivery scheduling), which can be purchased individually or combined. The company bundles these products with implementation, customization, team training, and ongoing post-implementation support delivered by specialized analyst teams.

Product overview

Processa Sistemas is a Brazilian enterprise software company founded in 1989, offering a portfolio of integrated management solutions centered on the Director ERP platform and the Mercadologic front-of-store POS system. Director GE serves as the core ERP with over a dozen modules covering fiscal management, financial management, accounting, human resources, payroll, commercial operations, logistics (WMS), procurement, Business Intelligence, and controladoria. Mercadologic is the retail POS/front-of-store system with modules for online monitoring, credit control, online credit queries, sales automation, and parameter configuration. CHECK-IN provides real-time NF-e validation monitoring, while Agendamento de Entrega handles multi-platform delivery scheduling. The CRM module integrated with Director covers customer service, sales prospecting, collections, and management reporting. All products are marketed and sold by Processa Sistemas as an integrated suite targeting wholesale, retail, distribution, and service companies in Brazil.

Differentiator

Problem solved

Functional benefit

Brands

• Director: ERP system of Processa Sistemas with various modules allowing total control of information management. Includes modules for Supplies, Logistics (WMS), Fiscal Management, People Management, Accounting, Commercial, Managerial, Financial, and Business Intelligence.
• Mercadologic
• CHECK-IN
• CRM
• Business Intelligence

Products and services

• Director (GE) - ERP Enterprise Resource Planning (ERP) system providing integrated management across fiscal, financial, commercial, accounting, human resources, logistics, procurement, and control functions. Supports multi-company and multi-user environments with modules that share real-time information, designed for wholesale, distribution, retail, and service companies in Brazil.
• Mercadologic - Frente de Loja (POS) Front-of-store retail point-of-sale system designed for small, medium, and large retail establishments. Provides sales automation, inventory deduction, price verification (Tira-teima), offline operation, TEF payment integration with digital wallets, and home delivery management.
• CRM Customer Relationship Management module integrated with Director ERP, covering four pillars: SAC (customer service), sales prospecting, collections, and management reporting. Designed for retail and wholesale/distribution businesses needing to manage client demands, run negotiation campaigns, and track service quality.
• Business Intelligence (BI) Business intelligence and data analytics module providing performance indicators, dashboards, charts, and decision-support tools. Uses OLAP cubes for multidimensional analysis with high processing power and flexible data cross-referencing for strategic management.
• CHECK-IN Real-time monitoring system for NF-e (electronic invoice) entry validation that detects failures and irregularities during merchandise receiving, provides feedback to delivery personnel, and enables occurrence management with email or Manifesto do Destinatário (MD) notifications. Includes DANFE and XML downloads, occurrence status tracking, and strategic reports.
• Agendamento de Entrega Multi-platform delivery scheduling system that provides suppliers with an interface to schedule deliveries and assign teams to unloading and storage of perishable and non-perishable goods, organized by dock and product type.

Quantifiable outcome

• 60% of proposed project completed in seven months during ERP implementation
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability1 record

Feature5 records

Partnerships

One partnership is on record.

• Acerto FiscalminorOthersAcerto Fiscal is listed as a partner on the Processa Sistemas website, appearing in the Partners section with a logo displayed. No specific details on the nature of the partnership were provided.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• VTEX: VTEX is a Brazilian-born commerce platform with ERP, OMS, and marketplace capabilities for retail and wholesale customers. Adjacent to Processa — both serve Brazilian retailers/wholesalers — but VTEX leads in digital commerce where Processa's on-prem POS stack does not extend.

Direct peers

• Linx (Stone Co.): Linx is a major Brazilian retail technology company (now part of Stone) specializing in POS, ERP, and omnichannel solutions for retail and verticals like food service. Directly comparable to Processa for the Mercadologic POS and retail vertical modules, with broader geographic reach.
• Suthub: Suthub offers ERP and management solutions targeted at Brazilian retail, wholesale, and distribution businesses with strong fiscal compliance modules. Competes head-to-head with Processa in the same vertical customer set and same regulatory feature set.
• TOTVS: TOTVS is Brazil's largest ERP and business management software provider, offering a broad suite including ERP, fiscal, financial, HR, and retail/POS modules. Directly competes with Processa's Director ERP across SMB and enterprise segments, though with materially larger scale and cloud-native offerings.
• Consinco: Consinco provides ERP and management software for retail, fuel distribution, and food service in Brazil. Comparable to Processa in vertical depth within wholesale/distribution/retail and in handling Brazilian fiscal complexity (SPED, NF-e).
• AMC (Sistemas): AMC Sistemas is a Brazilian ERP and POS software house focused on retail, wholesale, and distribution — similar vertical targeting to Processa. Competes for the same mid-market customers in the Southeast of Brazil.
• Omie: Omie is a Brazilian cloud-based ERP and management platform for SMBs and mid-market in retail, services, and distribution. Comparable to Processa on product scope (ERP, fiscal, financial) but with a SaaS/cloud-native delivery model that contrasts with Processa's on-prem stack.
• Bluesoft ERP: Bluesoft (now Bluesoft ERP) is a Brazilian ERP vendor focused on retail, wholesale, distribution, and services with fiscal compliance modules. Operates in the same Brazilian mid-market segment as Processa with a similar regional/national growth trajectory.

Broad incumbents

• Oracle NetSuite: Oracle NetSuite is a cloud ERP platform serving SMB and mid-market globally including in Brazil. Addresses same ERP use cases (financials, inventory, CRM, BI) as Processa's Director suite, with the cloud-native delivery model Processa does not currently offer.
• SAP Brasil: SAP is a global ERP incumbent with significant presence in Brazil, offering SAP Business One and S/4HANA for mid-market and enterprise. Operates broadly in the same ERP space as Processa but at larger deal sizes and with cloud/AI capabilities Processa lacks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/processasis
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/processa-informatica-juiz-de-fora
• Instagraminstagram.com/processa.sistemas

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Processa Sistemas