360net

What 360net does

360net is a Buenos Aires-based hospitality technology provider founded in 2008, operating across Argentina, Uruguay, and Chile. The company develops a suite of guest-facing connectivity and operations products sold to hotels, restaurants, and adjacent service-industry operators including healthcare, airports, and retail. Named customers include Alvear Palace Hotel, Sheraton Buenos Aires, and Radisson Montevideo, indicating traction with upper-tier and international-brand properties in the Southern Cone region.

Name

360net

Legal name

360net

Website

https://360net.com.ar

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

360net is a Buenos Aires-based hospitality technology company founded in 2008, serving hotels, restaurants, and service-industry operators across Argentina, Uruguay, and Chile with an integrated suite of guest connectivity, engagement, and operations products.

Ownership category

akta.pro rank

Product category

Hospitality Technology Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

akta.pro primary industry

Guest Experience & Engagement (CRM, Messaging, Loyalty) (THALACAF)

akta.pro secondary industry

Remote Hosting & Guest Communications Management (THAMAKAC)

Keywords

• Hospitality connectivity solutions
• Captive WiFi platform
• Guest experience software
• Digital signage systems
• Hotel task management

Headquarters

HQ city

Buenos Aires

HQ country

Argentina

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. WiFi Connectivity Solutions: Recurring revenue from WiFi network design, implementation, and ongoing administration services for hospitality venues. Includes hardware provision and 365-day annual technical support.
2. Digital Signage Services: Digital display solutions including totem provision, screen installation, and ongoing content management services. Revenue from equipment provision and software administration services.
3. Digital Guest Services Platform: SaaS-style platform access for digital guest portal, QR menus, and task management systems. Revenue model includes platform subscription with per-property or usage-based pricing structure.
4. Software Administration Consoles: Web-based administration platform access for managing WiFi portals, digital menus, guest services, and task dispatch. Revenue from ongoing software access and support services.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

360net develops and sells an integrated portfolio of hospitality technology products for hotels, restaurants, and public venues, centered on managed WiFi captive portals (360WIFI), dynamic QR-based digital guest portals (360GUEST), digital menus with WhatsApp ordering (360MENU), task and complaint management systems (360DISPATCH), digital signage (360DISPLAY), self-service check-in kiosks (Express Check In), and an upcoming secure in-room streaming solution (360CAST). The company bundles software platforms, hardware provision, professional installation, and 24/7 remote monitoring into turnkey solutions delivered to enterprise hospitality clients across Argentina, Uruguay, and Chile.

Product overview

360net is a connectivity and guest experience technology company serving the hospitality sector with a portfolio of seven integrated products. The core offering centers on 360WIFI, a captive portal platform providing managed WiFi with marketing and analytics tools, complemented by digital guest engagement products including 360GUEST (dynamic QR-based guest portal), 360CAST (in-room streaming, upcoming), 360MENU (QR digital menu with WhatsApp ordering), and Express Check In (self-service kiosk). Additional offerings include 360DISPATCH (task and complaint management with Android app) and 360DISPLAY (digital signage hardware and software). The products share a web-based administration layer and are positioned primarily for hotels, with applicability across restaurants, offices, shopping centers, and event venues.

Differentiator

Problem solved

Functional benefit

Brands

• 360WIFI: WiFi portal captive solution for hotels and public spaces - includes design, implementation and administration of WiFi networks with customizable access pages and marketing tools.
• 360CAST
• 360DISPLAY
• 360GUEST
• 360MENU
• 360DISPATCH
• Express Check In

Products and services

• 360WIFI Managed WiFi captive portal solution providing network design, hardware provision, implementation, and ongoing administration for hotels, co-working spaces, shopping centers, airports, offices, and event venues. Includes plug-and-play access pages customizable to brand style, registration via social networks, marketing tools for segmented promotions by audience and time, unlimited user administration, compatibility with smartphones, tablets, laptops, smart TVs, IoT devices and POS terminals, consumption analytics, and 365-day technical support.
• 360GUEST Digital guest portal delivered via a permanent dynamic QR code that centralizes hotel information and services accessible from any device without app downloads. Includes weather, local activities, hotel services, promotions, city tours, and service requests (housekeeping, laundry, maintenance, room service) routed through WhatsApp to the appropriate department. Supports bilingual (Spanish/English) automatic language detection, real-time content updates from a web administration console, and PMS integration for personalized per-room, per-stay guest validation.
• 360MENU Interactive digital menu accessible via a single permanent dynamic QR code placed on tables or in hotel rooms, allowing guests to browse menus and place orders directly through WhatsApp to kitchen or bar. Features a web-based administration console for menu management, automatic Spanish/English language detection based on the guest's device, room service direct ordering, and planned future integration with Mercado Pago for payments and hotel PMS for charging to room.
• 360DISPATCH Comprehensive task and complaint management system enabling centralized operation of requests for hotels, offices, shopping centers, or buildings. Supports work order generation, real-time push notification dispatch to responsible staff via a native Android app, priority assignment, status tracking, statistical reporting, and data traceability.
• 360DISPLAY Digital signage service providing totem hardware, professional display screens, and full installation, accompanied by administration software for scheduling simultaneous marketing and communication campaigns by frequency, days, and time slots. Supports general information, events, activities, weather, arrivals and departures, and promotional content display.
• Express Check In Self-service digital receptionist kiosk that streamlines hotel check-in through a fast, simple, and secure interface designed to reduce wait times and improve guest experience. Includes biometric data capture, user-friendly interface, and management agility tools.

Named customers5 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature6 records

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Quore: Quore provides a hotel operations and engineering platform with task management, inspections, and guest request workflows. Comparable to 360DISPATCH as a hotel back-of-house operations tool.
• Canary Technologies: Canary Technologies is a guest experience platform serving hotels with mobile check-in, digital tipping, and guest communication tools. Directly comparable to 360net's 360GUEST and Express Check In offerings and competes for the same hospitality digitalization budgets.
• HotelKit: HotelKit is an internal hotel operations and task management platform for housekeeping, maintenance, and guest requests. Directly comparable to 360net's 360DISPATCH product in functionality and target buyer.
• Crave Interactive: Crave Interactive builds hotel digital dining and guest engagement solutions including QR-based ordering and in-room tablets. Directly comparable to 360MENU and Express Check In, particularly for the in-room F&B use case.
• Intelity: Intelity provides a unified guest experience platform covering in-room tablets, mobile check-in, digital concierge, and service requests for hotels. Highly comparable to 360net's integrated guest-facing product stack (360GUEST, 360MENU, 360DISPATCH).

Emerging players

• Aavgo: Aavgo provides in-room tablet-based guest experience solutions for hotels including check-in, messaging, and service requests. Comparable as an emerging guest experience/digital front desk alternative to Express Check In.

Broad incumbents

• Sonifi Solutions: Sonifi Solutions is an established hotel in-room entertainment and connectivity provider offering casting, WiFi, and interactive TV. Most directly comparable to the upcoming 360CAST and broader 360WIFI in-room streaming play.
• Aruba Networks (HPE): Aruba Networks delivers enterprise-grade WiFi networking widely used in hospitality. Comparable to 360WIFI on the connectivity layer, with broader portfolio of networking products.
• Cisco Meraki: Cisco Meraki provides cloud-managed WiFi, switching, and security infrastructure widely deployed in hotels. Comparable to 360WIFI as a managed WiFi solution, though Meraki is a broader enterprise incumbent rather than hospitality-specialized.

Others

• Beekeeper: Beekeeper provides a frontline workforce operations platform used across hospitality and other industries for internal task management. Adjacent comparable to 360DISPATCH for non-hotel front-line operations use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/360net.com.ar
• LinkedInlinkedin.com/company/360net

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 360net