What Quore does

Quore is a Franklin, Tennessee-based SaaS company founded in 2012 that builds an all-in-one cloud-based hospitality operations platform branded as the Hospitality Orchestration Platform (HOP). The platform unifies four core modules — Housekeeping, Engineering, Management, and Front Desk — alongside foundational features such as task management, work orders, log book, reporting, inspections, and complaint management. It is accessible via native iOS and Android apps (built with Flutter) and a responsive web application (Vue.js, TypeScript, Tailwind CSS, Vite), with Firebase powering mobile analytics, messaging, and crash reporting. Premium add-ons include Quore Connect (SMS-based guest messaging) and Cleanings Plus (advanced housekeeping with inspection scoring and PMS integration), while the Quore University e-learning platform supports onboarding and certification across roles.

Quore serves hotel operators ranging from boutique independents to global chains, with named brand relationships spanning IHG, Choice, Hilton, Marriott, Hyatt, Westin, Sheraton, Holiday Inn, AC Hotels, Comfort, Hyatt Place, Hyatt House, Country Inn & Suites, and National Hospitality Services. The company claims thousands of hotel customers, 800+ management company relationships, and 120,000+ platform users. Revenue is generated through annual subscriptions priced at an average of $171 per property per month, with pricing dynamically adjusted by room count and brand/management company; premium add-ons and PMS integrations carry additional fees. The go-to-motion combines self-serve same-day onboarding for smaller properties with an enterprise field sales team targeting management groups and brands. AI capabilities are positioned as an applied feature layer for predictive recommendations and process automation, rather than as a standalone product.

The company is privately held with no disclosed funding rounds, no parent company, and no subsidiaries, indicating an independently operated, bootstrap-style growth trajectory supported by institutional partnerships such as the AHLA Premier Partner program. Quore is led by founder Scott Schaedle (CEO), and the company has begun building out an international sales function with a Director of European Sales.

Name

Quore

Legal name

Quore LLC

Website

https://quore.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

51–100 employees

Short description

Quore is a Franklin, Tennessee-based SaaS company founded in 2012 that provides an all-in-one cloud-based hospitality operations platform unifying housekeeping, engineering, management, and front desk workflows for thousands of hotels and 100+ major brands.

Ownership category

akta.pro rank

Product category

Hospitality Operations Software

NAICS

Traveler Accommodation (7211)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Co-Host / On-the-Ground Operations & Guest Services (BPAJAIAI)

Keywords

• Hospitality operations software
• Hotel management platform
• Preventative maintenance software
• Guest messaging software
• Housekeeping management systems

Headquarters

HQ city

Franklin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription SaaS Platform: Core revenue from subscription-based SaaS platform pricing per property/workspace. Pricing is dynamic based on room count and brand/management company. Includes all-in-one platform covering engineering, housekeeping, management, and front desk solutions.
2. Premium Add-on Apps: Additional revenue from optional premium applications including Quore Connect (SMS guest messaging) and Cleanings Plus (enhanced housekeeping), which can be added to the base package.
3. PMS Integrations: Revenue from Property Management System integrations and custom integrations, which may incur additional fees beyond the base platform pricing.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Quore provides the Hospitality Orchestration Platform (HOP), a cloud-based, all-in-one SaaS platform that unifies hotel operations across front desk, housekeeping, engineering, and management functions through web and native mobile applications. The platform includes real-time task management, work order tracking, preventative maintenance, inspections, complaint management, multi-property reporting, and premium add-on modules including Quore Connect (SMS guest messaging) and Cleanings Plus (enhanced housekeeping). Subscriptions are sold per property at an average of $171/month, with custom pricing for enterprise hotel groups and brands.

Product overview

Quore is a hospitality-first, all-in-one cloud-based software platform branded as the Hospitality Orchestration Platform (HOP). The core platform unifies four integrated modules—Housekeeping Solutions, Engineering Solutions, Management Solutions, and Front Desk Solutions—alongside foundational features including Task Management, Work Orders, Log Book, Reporting, Inspections, and Complaint Management. Premium add-on modules include Quore Connect (SMS-based guest messaging) and Cleanings Plus (enhanced housekeeping with real-time tracking and performance analytics). The platform is accessible via native iOS and Android mobile apps and responsive web application, supported by Quore University training and a Resource Library for onboarding and ongoing education. The platform leverages AI tools for predictive analytics and process automation, and integrates with third-party PMS platforms and messaging services including Kipsu, Medallia, Revinate, and various property management systems.

Differentiator

Problem solved

Functional benefit

Brands

• Quore Connect: Premium SMS messaging application enabling seamless communication between hotel guests and staff through real-time text messaging within the Quore platform.
• Cleanings Plus

Products and services

• Quore Core Platform (Hospitality Orchestration Platform) All-in-one cloud-based SaaS platform that unites tasks, teams, and tools for hotel operations across front desk, housekeeping, engineering, and management departments. Provides real-time task management, work order tracking, preventative maintenance, inspections, complaint management, reporting, and multi-property visibility. Targeted at hotel operators, management groups, and hotel brands.
• Housekeeping Solutions Module within the Quore platform providing real-time room status tracking, digital breakout boards, customizable inspection templates, work order submission for maintenance needs, and performance monitoring for housekeeping operations. Targeted at hotel housekeeping departments and executive housekeepers.
• Engineering Solutions Module within the Quore platform offering preventative maintenance (PM) scheduling, asset tracking, inventory management, work order management, and trend analysis for hotel engineering and maintenance teams. Targeted at hotel chief engineers and maintenance staff.
• Management Solutions Module within the Quore platform delivering operations insights, customizable reporting, multi-property visibility, capital expenditure tracking, and cross-property optimization tools. Targeted at hotel managers, GMs, and multi-property management leadership.
• Front Desk Solutions Module within the Quore platform streamlining day-to-day guest service through guest request management, satisfaction callbacks, real-time communication across departments, and complaint tracking. Targeted at front desk staff and guest service teams.
• Quore Connect Premium SMS messaging application enabling real-time communication between hotel guests and staff through two-way texting. Includes automated welcome messages, request updates, checkout surveys, quick chat replies, and text-to-task conversion. Integrates with PMS and third-party messaging tools including Kipsu. Targeted at hotels seeking enhanced guest communication and service recovery.
• Cleanings Plus Premium housekeeping solution combining real-time tracking, mobile accessibility, custom inspections, deep clean tracking, inspection scoring, PMS integration, digital breakout boards, and associate performance records. Targeted at hotels seeking enhanced housekeeping management beyond the standard Housekeeping Solutions module.
• Quore Mobile App Native mobile application for iOS and Android enabling hotel staff to manage tasks, receive notifications, submit work orders, track housekeeping status, and manage operations on the go. Built using Flutter framework with Firebase for analytics, messaging, and crashlytics. Targeted at hotel staff including front desk, housekeeping, engineering, and management.
• Quore Web Application Desktop web application supporting Google Chrome, Microsoft Edge, and Apple Safari browsers for hotel operations management from any location. Built with Vue.js, TypeScript, Tailwind CSS, and Bootstrap frontend stack with Vite build tooling. Provides full access to all Quore modules and features for hotel staff.

Quantifiable outcome

• Average monthly cost lower than a single hotel room per night
• +2 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability3 records

Feature9 records

Partnerships

One partnership is on record.

• American Hotel & Lodging Association (AHLA)coreGTM or Marketing PartnerQuore joined AHLA's Premier Partner program (Silver Partner level) which aims to bring industry insights and new strategies to hotel industry members. The partnership provides access to industry expertise, technology solutions, and operational support for hotel industry growth and transformation.

Scale indicators4 records

Recent moves3 records

Expansion highlights4 records

Direct peers

• Optii: Optii is a hotel operations platform offering housekeeping, maintenance, and guest service management for hotels. It competes head-to-head with Quore in the same use cases (engineering, housekeeping, front desk) for similar enterprise hotel customers.
• Hotel Effectiveness: Hotel Effectiveness provides labor management and hotel operations software focused on housekeeping, maintenance, and brand-standard compliance. It is one of Quore's closest direct competitors serving enterprise hotel brands and multi-property operators.
• Actabl: Actabl (formed from the merger of ALICE, Hotel Effectiveness, and ProfitSword) is a hotel operations and business intelligence platform. It directly competes with Quore across housekeeping, engineering, and management reporting for branded and multi-property hotel groups.
• Hotelkit: Hotelkit is a hotel operations and internal communication platform popular in European markets, covering housekeeping, maintenance, and guest request workflows. It competes with Quore on the same core use cases with a similar departmental, all-in-one approach.

Emerging players

• Breezeway: Breezeway is an operations platform focused on short-term rentals and vacation rental managers, covering property care, cleaning coordination, and inspections. It overlaps with Quore's housekeeping and operations modules but targets vacation rentals rather than hotels.
• Whistle: Whistle is a guest messaging platform purpose-built for hotels and now integrated with Cloudbeds. It overlaps with Quore Connect in the guest messaging layer and competes at the use-case level rather than full operations orchestration.

Broad incumbents

• Cloudbeds: Cloudbeds is a leading cloud-based PMS for hotels and hostels, increasingly bundling operational and guest messaging features. It is a broad incumbent that competes with Quore through its Whistle for Cloudbeds integration and broader platform strategy.
• Mews: Mews is a modern hospitality PMS that has expanded into operations, payments, and guest experience modules. It competes with Quore by offering overlapping operations capabilities as part of a broader enterprise platform for hotels.
• Shiji Group: Shiji provides enterprise hospitality software including PMS, POS, and guest experience platforms for global hotel chains. It overlaps with Quore in operations and guest messaging for large, multi-property enterprise customers.

Others

• Kipsu: Kipsu is a real-time guest messaging platform used by hotels for SMS and digital communication. It is an integration partner of Quore and a thematically adjacent player in hotel guest communication and engagement.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/QuoreSystems

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quore