Burlington Physiotherapy & Health Clinic

What Burlington Physiotherapy & Health Clinic does

Burlington Physiotherapy & Health Clinic Ltd. is a privately held, multidisciplinary outpatient healthcare clinic located at 2004 Caroline Street in Burlington, Ontario, operating since 2019 under the direction of Clinical Director Christopher Chmiel. The clinic delivers an integrated care model spanning nine service lines — physiotherapy, chiropractic, registered massage therapy, osteopathy, naturopathy, acupuncture, personal training, Pilates, and group fitness classes — supported by specialty techniques such as Active Release Techniques, Graston Technique, Contemporary Medical Acupuncture, and Kinesio Taping, alongside a retail vertical for medical-grade braces, compression stockings, 3D custom orthotics (Footmaxx), therapeutic pillows (enVy), and cold compression therapy (PowerPlay).

The business operates on a hybrid revenue model combining unit-priced therapy sessions (e.g., C$120 initial physiotherapy assessments, C$60-C$150 follow-ups, C$75-C$220 massage sessions), recurring fitness memberships (C$80-C$115/month), personal training and Pilates session packages, and product sales through a clinic-operated online store and a Fullscript-powered supplement dispensary offering 15,000+ medical-grade products with practitioner remote prescription and home delivery. Patient acquisition is direct-to-consumer via a Wix-hosted website, Instagram, Facebook, Twitter, and LinkedIn, with self-service scheduling through Mindbody and contactless payments via Square and Moneris.

The clinic serves a horizontally segmented consumer base across general 9-5 workers, motor vehicle accident victims, WSIB claimants, athletes, stay-at-home parents, and pediatric patients, and supports direct billing to 25+ Canadian insurers including Blue Cross, Canada Life, Sun Life, Manulife, Great-West Life, Green Shield, and Desjardins to reduce payment friction. It is affiliated with Forest Hill Physiotherapy & Health Centre in Toronto, a sister clinic under shared leadership that has received Top Choice Awards and Consumer Choice Awards for Best Physiotherapy Clinic in 2018 and 2019 and Global Health & Pharma Best Physiotherapy & Naturopathic Practice recognition for 2019 and 2020. No external funding, M&A activity, or multi-site expansion beyond the single Burlington location has been disclosed.

Name

Burlington Physiotherapy & Health Clinic

Legal name

Burlington Physiotherapy & Health Clinic Ltd.

Website

https://burlingtonphysiotherapyhc.ca

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Burlington Physiotherapy & Health Clinic is a privately held multidisciplinary outpatient clinic in Burlington, Ontario, founded 2019, delivering physiotherapy, chiropractic, massage, osteopathy, naturopathy, acupuncture, personal training, Pilates, and fitness classes to individual consumers, MVA victims, WSIB claimants, and athletes via direct billing to 25+ insurers.

Ownership category

akta.pro rank

Product category

Physiotherapy Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Offices of Chiropractors (62131), Offices of Other Health Practitioners (6213)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842)

akta.pro primary industry

Outpatient Rehabilitation & Physical/Occupational/Speech Therapy Centers (HLAFABAB)

akta.pro secondary industries

Orthopedic & Sports Rehabilitation Centers (HLAFAFAI), Medical/Therapeutic Massage (Rehab/Pain Management) (HSALAEAO)

Keywords

• Physiotherapy services
• Chiropractic care
• Registered massage therapy
• Rehabilitation services
• Fitness training classes

Headquarters

HQ city

Burlington

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Therapeutic Services: Revenue from individual therapy sessions including physiotherapy, chiropractic, massage therapy, acupuncture, naturopathy, and osteopathy. Services priced per session with varying durations and rates.
2. Fitness Memberships: Monthly and annual membership plans for access to group fitness classes including Yoga, TRX/Strength Training, HIIT, Pilates. Includes trial options, drop-in classes, and multi-month commitment tiers.
3. Products & Medical Supplies: Sale of medical products including Bauerfeind braces, compression stockings, custom orthotics, enVy therapeutic pillows, PowerPlay cold compression therapy units. Also includes online supplement dispensary via Fullscript partnership.
4. Personal Training: 1-on-1 personal training sessions and packages with certified trainers and kinesiologists
5. Pilates Classes: Private and group Pilates sessions using mat work and reformer exercises

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Burlington Physiotherapy & Health Clinic is a multidisciplinary healthcare centre that delivers an integrated portfolio of therapy services — Physiotherapy, Chiropractic, Registered Massage Therapy, Osteopathy, Naturopathy, Acupuncture, Personal Training, Pilates and group Fitness Classes — to residents of Burlington, Ontario. In parallel, the clinic operates a retail product division supplying medical-grade braces, compression stockings, custom orthotics, therapeutic pillows and cold-compression therapy units, and provides an online supplement dispensary via Fullscript.

Product overview

Burlington Physiotherapy & Health Clinic is a multidisciplinary healthcare center offering a comprehensive range of therapy services and health products. The core service portfolio includes Physiotherapy, Chiropractic, Registered Massage Therapy, Osteopathy, Naturopathy, Acupuncture, Personal Training, Pilates, and Fitness Classes. The clinic also operates a product retail division selling medical supplies including Bauerfeind Bracing, Bauerfeind Compression Stockings, Footmaxx Custom Orthotics, enVy Pillows, and Powerplay Cold Compression Therapy. Additionally, the clinic provides an Online Store and Online Supplement Dispensary (via Fullscript) for patient convenience. Services are available for Motor Vehicle Accident victims, WSIB patients, athletes, workers, and children, with direct billing to major insurance providers.

Differentiator

Problem solved

Functional benefit

Products and services

• Physiotherapy Comprehensive physiotherapy assessments, individualized treatment programs, manual therapy, Active Release Techniques, Graston Technique, Contemporary Medical Acupuncture, Kinesio Taping, IFC/ultrasound modalities, postural/ergonomic education, and pelvic floor therapy for residents of Burlington.
• Chiropractic Non-invasive chiropractic care including comprehensive initial assessment, relief care, corrective care, supportive care, spinal adjustments, soft tissue therapy, acupuncture, lifestyle advice and exercise prescription for joint and muscle pain.
• Registered Massage Therapy Massage therapy services including Swedish Massage, Thai Yoga Massage, Myofascial Release, Sport Massage, Lymph Drainage, Muscle Energy Techniques, custom flexibility programs, cryotherapy/heat therapy, acupuncture, and PNF techniques.
• Osteopathy Manual osteopathic manipulative therapy using joint mobilization, muscle energy techniques, cranial-sacral therapy, visceral manipulation, and soft tissue techniques for joint pain, back/neck pain, sciatica, TMJ dysfunctions, sporting injuries, headaches and digestive issues.
• Naturopathy Naturopathic medicine integrating conventional medical diagnoses with natural therapies including clinical nutrition, botanical medicine, homeopathic medicine, physical treatments, acupuncture, and lifestyle counselling.
• Acupuncture Non-invasive needle-based therapy stimulating nerves, motor points, receptors, and trigger points for natural healing and pain reduction including cosmetic acupuncture and cupping treatments for headaches, back/neck pain, digestive difficulties, anxiety, chronic pain, and muscle fatigue.

Quantifiable outcome

• Over 15,000 medical grade supplement products available through Fullscript partnership
• +1 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

13 partnerships are on record, tiered core.

• FullscriptcoreTechnology or IntegrationFullscript provides online supplement dispensary platform allowing patients to access over 15,000 medical grade supplement products. Practitioners can send prescriptions remotely and create customizable treatment plans with evidence-based protocols. Orders can be delivered direct to patient homes.
• BauerfeindcoreTechnology or IntegrationBauerfeind provides medical grade braces, compression stockings, and orthotic products. Products include GenuTrain, ValguLoc II, and VenoTrain compression stockings designed for joint support, mobility, and venous conditions.
• FootmaxxcoreTechnology or IntegrationFootmaxx provides 3D technology for custom orthotic design using semi-rigid durable materials. Used for fabricating prescription orthotics that help support gait with various activities.
• Forest Hill Physiotherapy & Health Centre (Sister Clinic)coreStrategic or Co-development PartnerSister clinic in Toronto operated by same leadership team. Forest Hill has won multiple awards including Top Choice Awards and Consumer Choice Awards for Best Physiotherapy Clinic 2018 & 2019. Provides same award-winning model of care being brought to Burlington. Online store catalog shared between locations.
• Blue CrosscoreChannel Partner/ Reseller/ DistributorPreferred insurance provider for direct billing on behalf of patients for physiotherapy, chiropractic, massage therapy, acupuncture, bracing, and orthotics.
• Canada LifecoreChannel Partner/ Reseller/ DistributorPreferred insurance provider for direct billing on behalf of patients.
• Sun Life FinancialcoreChannel Partner/ Reseller/ DistributorPreferred insurance provider for direct billing on behalf of patients.
• Manulife FinancialcoreChannel Partner/ Reseller/ DistributorPreferred insurance provider for direct billing on behalf of patients.
• Great-West LifecoreChannel Partner/ Reseller/ DistributorPreferred insurance provider for direct billing on behalf of patients.
• Green ShieldcoreChannel Partner/ Reseller/ DistributorPreferred insurance provider for direct billing on behalf of patients.
• Desjardins InsurancecoreChannel Partner/ Reseller/ DistributorPreferred insurance provider for direct billing on behalf of patients.
• CINUP, Chamber of Commerce Group Insurance, Cowan, ClaimSecure, D.A. Townley, Empire Life, First Canadian, GMS Carrier 49 & 50, GroupHEALTH, Group Source, Industrial Alliance, La Capitale Insurance, Liuna Local 183 & 506, Johnson Inc. & Johnson Group Inc, Manion, Maximum Benefit (20 additional insurers)coreChannel Partner/ Reseller/ DistributorAdditional preferred insurance providers for direct billing including: CINUP, Chamber of Commerce Group Insurance, Cowan, ClaimSecure, D.A. Townley, Empire Life, First Canadian, GMS Carrier 49 & 50, GroupHEALTH, Group Source, Industrial Alliance, La Capitale Insurance, Liuna Local 183, Liuna Local 506, Johnson Inc., Johnson Group Inc, Manion, Maximum Benefit
• MindbodycoreTechnology or IntegrationOnline booking platform (clients.mindbodyonline.com) used for appointment scheduling, class signup, and Point of Sale functionality for the clinic.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Myodetox: Boutique Toronto-based physiotherapy and manual therapy clinic group targeting active urban professionals with integrated massage, rehab, and movement services — comparable on positioning, target demographic, and multi-modality treatment offering despite its narrower clinical scope.
• Integra Health Centre: Toronto-based multidisciplinary clinic combining physiotherapy, chiropractic, massage therapy, naturopathy, and fitness — a near-exact comparand to Burlington in service mix, one-stop positioning, and Ontario patient market.
• Athlete's Care Sports Medicine Centres: Ontario-based chain of multidisciplinary sports medicine and physiotherapy clinics offering physiotherapy, massage therapy, chiropractic, and personal training — directly comparable on services, geography, and target patients including athletes and active professionals.
• Foundation Physiotherapy: Independent Toronto physiotherapy practice pairing manual therapy with strength training and Pilates — closely comparable in combining traditional therapy modalities with fitness/wellness offerings for an urban professional clientele.
• Forest Hill Physiotherapy & Health Centre: Sister clinic in Toronto run by the same leadership, offering the identical multidisciplinary model of physiotherapy, chiropractic, massage therapy, naturopathy, acupuncture, and fitness — the most directly comparable peer operationally and the source of the brand equity Burlington relies on.

Broad incumbents

• Lifemark Health Group: One of the largest Canadian physiotherapy and rehabilitation networks, operating outpatient clinics with extended insurance direct billing across Canada — directly competes on service breadth and insurer relationships at greater scale and national footprint.
• pt Health / PhysioTreats: Canadian multi-clinic physiotherapy and rehabilitation provider with established multi-therapist operations across provinces — comparable in service mix including massage therapy and insurance billing, though operating at broader scale.
• CBI Health Group: National Canadian network of physiotherapy, rehabilitation, and multidisciplinary health clinics serving MVA, WSIB, and extended-health patients — overlaps significantly with Burlington's service mix including insurance direct billing and rehabilitation focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/BurlONPhysio
• Facebookfacebook.com/BurlingtonPhysiotherapy
• LinkedInlinkedin.com/company/burlington-physiotherapy-health-centre
• Instagraminstagram.com/burlingtonphysiotherapy

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Burlington Physiotherapy & Health Clinic