Neighbors Network
- Company typePrivate
- Founded2013
- HeadquartersMaitland, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
Neighbors Network firmographics
Firmographics- Name
- Neighbors Network
- Legal name
- Neighbors Network, Inc.
- Website
- https://neighborsnetworkfl.org
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Neighbors Network industry classification
Industry- Product category
- Senior Aging-in-Place Community Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Membership Organizations (8600)
- akta.pro primary industry
- Community Centers & Neighborhood Support Services (BPAGAEAL)
Keywords
Where Neighbors Network is headquartered
LocationHeadquarters
- HQ city
- Maitland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Neighbors Network business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Membership Dues: Annual and quarterly membership fees provide recurring revenue. Individual membership is $300/year or $375/year paid quarterly. Household membership is $400/year or $500/year paid quarterly. These fees fund core operations and volunteer coordination.
- Donations and Contributions: Tax-deductible donations from individuals, companies, and foundations help fund operations and provide scholarship memberships for those who cannot afford the annual fee.
- Foundation Grants: Grants from organizations like the Edyth Bush Charitable Foundation and Winter Park Health Foundation fund specific initiatives including the Executive Director position and outreach programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Individual Membership - $300/year or $375/year paid quarterly |
| Subscription | Annual | Household Membership - $400/year or $500/year paid quarterly |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Neighbors Network product offering
Product offeringCore offering
Neighbors Network operates a membership-based service connecting adults aged 55+ in Central Florida with vetted volunteers who provide practical in-home assistance, transportation rides, technology support, and organized social activities. The Membership Program is the core offering, supplemented by volunteer-led programs such as Bake n Take, Book Mobile, Virtual Reality Experiences, and document shredding.
Product overview
Neighbors Network is a community nonprofit organization (not a technology product company) that operates a membership-based service model connecting adults age 55+ with vetted volunteers who provide practical assistance and social connection to help them remain living independently in their homes. The core offering is the Membership Program, which provides access to volunteer services including transportation (Rides Service), in-home assistance (minor repairs, organizing, household tasks), technology support, and social activities. Additional programs include Bake n Take (birthday cake delivery), Book Mobile (lending library delivery), Virtual Reality experiences, document shredding, and exercise classes. The organization functions as a village-model nonprofit inspired by Beacon Hill Village in Boston, with a 501(c)(3) nonprofit status and operations in Central Florida.
Differentiator
Problem solved
Functional benefit
Products and services
- Membership Program Core membership service providing access to a network of vetted volunteers who assist with household tasks, transportation, technology support, and social activities for adults 55 and older who want to remain living independently in their homes. Individual membership is $300/year; Household membership (2-3 people) is $400/year.
- Transportation and Rides Service Volunteer-driven transportation service providing rides to medical appointments, grocery shopping, and other destinations. Individual members receive up to 4 rides per month; Household members receive up to 6 rides per month, plus unlimited rides to NN group activities.
- In-Home Assistance Service Volunteers assist members with minor home repairs, organizing closets and storage areas, changing light bulbs and smoke detector batteries, moving furniture and boxes, light gardening, and other household tasks that have become difficult with age.
- Technology Support Service Volunteers with technical expertise help members troubleshoot computers, TV remotes, cell phones, and other electronic devices, and assist with organizing computer files and email.
- Social Activities and Programs Monthly calendar of social activities for members including Theatre Goers (discounted theater tickets), Walk in the Park, Monthly Lunch-Out, Scrabble games, Creative Spirits craft gatherings, Share-a-Title Book Club, Coffee & Donuts at Lake Lily, and special events like boat tours and museum visits.
- Friendly Visits and Reassurance Calls Volunteers provide friendly visits, reading aloud to members with diminished vision, assistance with mail, and reassurance calls to combat loneliness and isolation.
- Document Shredding Service Professional shredding service where volunteers pick up bagged and boxed confidential papers from members and deliver them to a professional shredding center, offered two or three times per year at no additional cost to members.
- Bake n Take Program Volunteer program where the Bake n Take team bakes and delivers homemade birthday cakes to members on their special day, creating a personalized touch for members who may not otherwise receive birthday celebrations.
- Book Mobile Weekly book lending service where sanitized books are delivered to members' driveways, allowing members to select from a collection and maintain connection during stay-at-home periods.
- Virtual Reality Experiences Virtual reality headset experiences arranged at the Winter Park Library, enabling members to virtually visit world landmarks, museums, and the international space station.
- Chair Exercise and Tai Chi Classes Free community exercise classes led by volunteer Sue Burns at Florida Blue in Winter Park Village, including Chair Exercise on Mondays and Tai Chi on Thursdays, open to members and the public.
Quantifiable outcome
- Members receive up to 4-6 rides per month as part of membership
- +2 more outcomes
Companies that use Neighbors Network
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
Neighbors Network technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Neighbors Network partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor and core.
- Hope & Help PharmacyminorLocal pharmacy partner that provides flu and pneumonia vaccines for Neighbors Network members and volunteers at their facility in Winter Park (4122 Metric Drive, Suite 800).
- Service Provider NetworkminorReferral network of professional service providers known and trusted by members, volunteers, and others in the community for tasks beyond volunteer scope (roofing, plumbing, appliance repair, carpet cleaning, handyman service, tree removal). Members contact providers directly.
- Winter Park LibraryminorCommunity partner that hosts NN events and activities including Share-a-Title Book Club, presentations, and technology programs. Library staff assist with virtual reality experiences for members.
- College Park Neighborhood CenterminorCommunity venue that hosts NN's Share-a-Title Book Club meetings (2393 Elizabeth Avenue, Orlando 32804) open to the public.
- Florida Blue (Winter Park Village)minorHost venue for free chair exercise and Tai Chi classes led by NN volunteer Sue Burns. Classes are free and open to the community regardless of insurance status.
- Beacon Hill Village (Boston)coreOriginal village model organization founded in 2001 that inspired the creation of Neighbors Network and over 200 similar organizations across the country. NN operates as part of this village-to-village network model.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
Neighbors Network competitors and assessment
Company assessmentBroad incumbents
- Honor Technology: Venture-backed home-care platform offering older adult in-home care services, including personal care, companionship, and specialized support — overlapping with NN's aging-in-place mission but operating at significantly larger scale with paid (not volunteer) caregivers.
- Comfort Keepers: National franchised in-home care provider offering companion and personal care services for seniors, including transportation and light housekeeping. Provides a comparable (paid) version of NN's volunteer rides and household services at national scale.
Others
- Aging Life Care Association: National membership organization of professional geriatric care managers. Adjacent rather than competitive — provides professionalized aging-in-place coordination that complements or substitutes for NN's volunteer-led model.
- Village to Village Network: The national network hub for the village movement that Neighbors Network belongs to. Provides shared infrastructure, training, and best-practice dissemination for the 200+ U.S. villages, making it a direct ecosystem peer rather than a competitor.
Direct peers
- San Francisco Village: One of the largest and most established village-model nonprofits in the U.S., offering the same membership-plus-vetted-volunteer model for older adults who want to age in place. Closely comparable operating playbook.
- Capitol Hill Village (Washington, D.C.): D.C.-based village serving older adults in the Capitol Hill neighborhood with the same membership dues + volunteer-driven rides, handyman help, and social programming model as Neighbors Network.
- Beacon Hill Village: Boston-based founding organization of the U.S. village movement (2001), explicitly cited as the model that Neighbors Network was built upon. Operates the same member-driven, volunteer-powered aging-in-place concept with membership dues and social programming.
Emerging players
- Papa: Tech-enabled platform pairing older adults with companion "Papa Pals" for rides, errands, and social connection. Targets the same aging-in-place use case as NN but with a venture-funded, on-demand model paid by Medicare Advantage plans.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks2 records
Key highlights7 records
Customer concentration
Neighbors Network social profiles
Digital presenceNeighbors Network financial estimates
Financial estimateRevenue estimate
Valuation estimate
Neighbors Network leadership team
Management profileNumber of profiles
Profiles9 records
Neighbors Network funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Neighbors Network M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Neighbors Network
What does Neighbors Network do?
Neighbors Network operates a membership-based service connecting adults aged 55+ in Central Florida with vetted volunteers who provide practical in-home assistance, transportation rides, technology support, and organized social activities. The Membership Program is the core offering, supplemented by volunteer-led programs such as Bake n Take, Book Mobile, Virtual Reality Experiences, and document shredding.
Is Neighbors Network a public or private company?
Neighbors Network is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Neighbors Network founded?
Neighbors Network was founded in 2013. It employs 1 to 10 people.
Where is Neighbors Network based?
Neighbors Network is headquartered in Maitland, United States, in the North America region.
How does Neighbors Network make money?
Three revenue lines are on record. Membership Dues are the primary driver. The others are donations and Contributions and foundation Grants.
Who are Neighbors Network's main competitors?
Broad incumbents on record are Honor Technology and Comfort Keepers. Others are Aging Life Care Association and Village to Village Network. Direct peers are San Francisco Village, Capitol Hill Village (Washington, D.C.) and Beacon Hill Village. Papa is listed as an emerging player.
Does Neighbors Network have an API?
No public API is recorded for Neighbors Network.
What industry is Neighbors Network in?
Neighbors Network's product category is Senior Aging-in-Place Community Services. Its primary akta.pro industry code is BPAGAEAL, Community Centers & Neighborhood Support Services. Its NAICS code is 62412 and its SIC code is 8600.