San Francisco Village

What San Francisco Village does

San Francisco Village is a 501(c)(3) nonprofit membership organization founded in 2009 that connects older adults aged 60 and above in San Francisco to the community, volunteers, and resources needed to age in place independently. The organization serves over 700 members across 22 San Francisco neighborhoods through a portfolio of programs including 13 hyper-local Neighborhood Circles, an eight-week Grief Program, a Wellness Program co-developed with Sutter Health/CPMC for hospital readmission prevention, and more than 40 online and in-person educational and social offerings (meditation, tech training, intergenerational exchanges, improv theater). Revenue is generated primarily through institutional grants and individual donations, with sliding-scale membership fees covering only approximately 20% of operating expenses.

The organization's technology stack is modest: a member-facing website calendar and online directory, social media properties, and the partner-provided Mon Ami mobile application, which was co-developed during the COVID-19 pandemic to match younger volunteers with elders and subsequently evolved into a platform used by multiple Villages nationally. SFV is staffed by six employees and a 12-member board of directors, supported by a volunteer base exceeding 200 individuals across generations. Distribution is single-geography (San Francisco) and member-driven: prospective members enroll directly through the website or by phone.

The go-to-market motion combines community-led engagement (word-of-mouth, Neighborhood Circles, events) with event-driven outreach (annual Transforming Lives and Community Luncheon, Days of Service, member-story-driven earned media in AARP, Washington Post, KQED, and Stanford Social Innovation Review). Strategic partnerships with healthcare systems (Sutter Health, Kaiser Permanente), senior housing providers (Rhoda Goldman Plaza, Sequoia Living), the SF Department of Disability and Aging Services, and a founding role in the statewide Village Movement California coalition anchor its institutional credibility and program reach.

Name

San Francisco Village

Legal name

San Francisco Village

Website

https://sfvillage.org

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

San Francisco Village is a 501(c)(3) nonprofit membership organization serving 700+ older adults (60+) in San Francisco through community programs, volunteer matching, neighborhood circles, grief support, and a hospital-readmission-prevention wellness program.

Ownership category

akta.pro rank

Product category

Senior Services / Aging-in-Place Community Programming

NAICS

Civic and Social Organizations (81341), Civic and Social Organizations (8134), Civic and Social Organizations (813410)

SIC

Services-Membership Organizations (8600), Services-Social Services (8300)

akta.pro primary industry

Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK)

akta.pro secondary industries

Community Centers & Neighborhood Support Services (BPAGAEAL), Active Adult / Senior Community Association Management (BPAJAHAJ)

Keywords

• Aging in place services
• Senior support programs
• Nonprofit membership organization
• Elder community services
• Volunteer matching programs

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Membership Fees: Annual membership dues from older adult members. SFV uses a sliding scale membership fee schedule, with more than half of members paying a reduced fee. Membership fees cover only twenty percent of operating expenses.
2. Grants: Funding from foundations and government sources including grants. Major funders include SFHSA/DAS, Sutter Health, Ray and Dagmar Dolby Family Fund, Community Loan Fund, JW & HM Goodman Family Foundation, Schwab, NEXt50, Campbell Foundation, May and Stanley Smith, and Gerbode.
3. Donations: Individual donations from members, supporters, and the broader community. Includes annual fund drives, vehicle donations, stock donations, and community thrift partnerships.
4. Employee Matching Gifts: Corporate matching gift programs where employers match employee charitable contributions. SFV has an EIN 26-1300020 for processing these gifts.
5. Legacy/Estate Gifts: Bequests in wills, life insurance gifts, charitable annuities, IRA/pension plan designations, and real estate/securities donations through the Legacy Circle program.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels9 records

Core offering

San Francisco Village is a 501(c)(3) nonprofit membership organization serving older adults (60+) in San Francisco. Members gain access to community programs, volunteer-provided practical support (transportation, tech help, errands), Neighborhood Circles, wellness and grief support groups, and a hospital readmission prevention program, with a sliding scale annual membership fee.

Product overview

San Francisco Village operates as a single integrated membership organization rather than a platform-plus-modules architecture. Its core offering is a membership program (age 60+) providing community connection, volunteer support, educational programming, social activities, and referrals. The main service components include: the Membership Program itself, Events and Programs (delivered virtually via Zoom and in-person), Neighborhood Circles (13 hyper-local geographic groups), the Grief Program (peer-facilitated grief support groups), the Wellness Program (hospital readmission prevention), an Online Directory, and a partner-provided Mon Ami mobile application for volunteer matching. Membership fees cover approximately 20% of operating expenses, supplemented by grants, donations, and fundraising.

Differentiator

Problem solved

Functional benefit

Products and services

• Membership Program A membership organization for older adults (age 60+) providing access to community, resources, volunteer support, educational programs, social activities, and referrals to a professional provider network. Membership fees use a sliding scale covering approximately 20% of operating expenses.
• Events and Programs Vibrant programming including wellness activities, educational workshops, social gatherings, and neighborhood circles. Programs are delivered virtually via Zoom, in-person, and in hybrid formats, covering meditation, movement classes, technology training, discussion groups, storytelling, intergenerational exchanges, and improvisation theater.
• Neighborhood Circles Hyper-local groups organized by geographic area that enable members to develop relationships closer to home. Currently 13 Neighborhood Circles led by members or volunteers, including one specifically focused on LGBT issues.
• Grief Program Grief support services including an Eight-week Traumatic Loss Grief Group and Saturday Morning Drop-in Grief Group, facilitated by trained grief counselors and peer facilitators.
• Wellness Program (Hospital Readmission Prevention) Hospital Readmission Prevention Program developed in collaboration with Sutter Health and California Pacific Medical Center's Acute Care for the Elderly (ACE) Unit, assisting seniors transitioning from hospital to home.
• Online Directory A digital directory available to members providing information about resources, members, and community connections.
• Mon Ami Mobile Application A mobile application provided by technology partner Mon Ami used to match young volunteers with older members needing support. The platform grew into a technology solution for volunteer coordination within the Village model.

Quantifiable outcome

• 35% membership growth post-pandemic
• +4 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

15 partnerships are on record, tiered core, redwood partners, sequoia partners, minor and historical.

• Village Movement CaliforniacoreStrategic or Co-development PartnerSFV is a founding partner of Village Movement California, a statewide coalition launched in 2018 with funding from Archstone Foundation. VMC advocates for villages at the state level and works to strengthen impact, accelerate growth, and ensure sustainability of the Village model.
• Sequoia Livingredwood partnersStrategic or Co-development PartnerSequoia Living is a Bay Area-based nonprofit dedicated to providing older adults with stimulating, joyful living and services that support, engage, and enrich lives. Listed as Redwood Partners (top tier).
• Waymoredwood partnersGTM or Marketing PartnerWaymo is an autonomous driving technology company with a mission to make it safe and easy for people and things to get where they're going. Listed as Redwood Partners (top tier).
• Rhoda Goldman Plazaredwood partnersStrategic or Co-development PartnerRhoda Goldman Plaza is a vibrant assisted living community in San Francisco, operating as a non-profit division of Jewish Family and Children's Services (JFCS). Listed as Redwood Partners (top tier).
• Seniors At Homeredwood partnersStrategic or Co-development PartnerSeniors At Home, a division of JFCS, guides older adults to age with respect and dignity, helping them live safer, healthier, and more independent lives. Listed as Redwood Partners (top tier).
• Kaiser Permanentesequoia partnersStrategic or Co-development PartnerOne of America's leading health care providers and not-for-profit health plans, providing high-quality health care and coverage for more than 75 years. Listed as Sequoia Partners (second tier).
• Home Matchsequoia partnersStrategic or Co-development PartnerHome Match connects community members seeking housing with people who have extra space in their homes. Each match is personalized with program staff oversight at no cost. Listed as Sequoia Partners (second tier).
• Mon AmicoreTechnology or IntegrationTechnology partner providing mobile software application to match young volunteers with elders needing support. At the beginning of the pandemic, Mon Ami partnered with SFV to develop a new application of their mobile software. More than a year and a half later, the Mon Ami app grew into a technology platform for Villages.
• San Francisco Department of Disability and Aging ServicescoreStrategic or Co-development PartnerSFV partnered with the Department of Disability and Aging Services as part of their advocacy work for aging. The Department also provided support for space acquisition through the Nonprofit Sustainability Initiative.
• Sutter HealthcoreStrategic or Co-development PartnerSFV collaborated with Sutter Health and California Pacific Medical Center's Acute Care for the Elderly (ACE) Unit on the Hospital Readmission Prevention Program, also known as the Wellness Program. Sutter Health featured this collaboration on their website.
• Community Thrift StoreminorGTM or Marketing PartnerCommunity Thrift Store accepts donations on behalf of SFV, sells the items, and shares the proceeds. SFV received $2000 in donations last year through this partnership. Reference number for donations is 122.
• Gus's MarketminorGTM or Marketing PartnerGus's Market Community Card program contributes 6% of purchases to SFV when members enroll and use their card. Group ID for SFV is 500451317.
• Donate For CharityminorChannel Partner/ Reseller/ DistributorHandles all details of vehicle donations (cars, boats, RVs, airplanes, or property). 70% of the donation value goes toward supporting SFV's mission. Pickup is fast, free, and no cost to donors.
• Institute on AginghistoricalStrategic or Co-development PartnerSFV was originally co-located at the Institute on Aging. The relationship has since transitioned as SFV established its own independent space in 2017.
• University of San FranciscominorStrategic or Co-development PartnerSFV partnered with USF's newspaper San Francisco Foghorn on a plastic pollution initiative. SFV members Bill Haskell, Michele Sterling, and Frances Payne were interviewed for the article.

Scale indicators13 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Institute on Aging: San Francisco-based nonprofit providing a broader portfolio of aging services including home care, behavioral health, and hospice. SFV was historically co-located at IOA before becoming independent; offers a more comprehensive (but less mutual-aid-focused) alternative.
• AARP: National nonprofit serving Americans 50+ with advocacy, information, and community programs. Comparable in audience and elder-empowerment mission, but operates at massive national scale with vastly different member economics.
• On Lok: San Francisco-based nonprofit and pioneer of the PACE (Program of All-Inclusive Care for the Elderly) model serving frail older adults. Comparable in mission and Bay Area footprint, but operates a more clinically intensive, capitated model.
• National Council on Aging: National nonprofit advocating for older adults and connecting them to community programs, benefits, and aging services. Comparable in advocacy role and senior services focus at a national level.

Emerging players

• Papa: Tech-enabled startup connecting older adults with "Papa Pals" for companionship and practical help. Addresses similar aging-in-place and social isolation problems as SFV but via a paid, venture-backed, gig-economy model.
• Village to Village Network: National umbrella organization supporting the 250+ Villages across the U.S., including SFV. Comparable as a peer network and a potential strategic partner for replication and shared services.
• Village Movement California: Statewide coalition of which SFV is a founding partner, advocating for the Village model in California. A peer/partner organization focused on collective advocacy and capacity building for California Villages.

Regional players

• Sequoia Living: Bay Area nonprofit that operates senior living communities and aging services. Listed as a Redwood-tier partner of SFV, suggesting active collaboration; offers housing-based rather than aging-in-place community model.

Direct peers

• Capitol Hill Village: Washington D.C.-based Village offering comparable membership, volunteer matching, and aging-in-place programming. Closely mirrors SFV's service model in a different urban geography.
• Beacon Hill Village: Boston-based founding Village (2002) that pioneered the Village model of community-based aging in place. Directly comparable in mission, membership structure, and programming to San Francisco Village.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@SanFranciscoVillage
• Facebookfacebook.com/sfvillage
• LinkedInlinkedin.com/company/san-francisco-village
• Instagraminstagram.com/sfvillage
• Xx.com/sf_village

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about San Francisco Village