iDesk
iDesk is a Mexican value-added cloud reseller and managed services provider that resells Google Workspace, Microsoft 365, Azure, and GCP, alongside hosting, domains, and third-party software licenses, primarily to SMBs, enterprises, and educational institutions across Mexico.
- Company typePrivate
- Founded2016
- HeadquartersMonterrey, Mexico
- Headcount11–50
- GTM typeB2B
- OfferingServices
What iDesk does
iDesk (legally IDESK MEXICO SA DE CV) is a Mexican value-added cloud reseller and managed services provider headquartered in Monterrey, Nuevo León, founded in 2016. The company functions as a one-stop technology ecosystem for Mexican businesses, bundling third-party cloud subscriptions (Google Workspace, Microsoft 365, Microsoft Azure, Google Cloud Platform), first-party infrastructure services (domain registration, web hosting, business email), third-party software licenses (Adobe, Autodesk, AnyDesk, Bitdefender), and computing hardware (Lenovo, HP, Dell, Chromebooks) under a single Mexican-vendor relationship with local billing in pesos, CFDI electronic invoicing, and bilingual support.
iDesk holds Google Partner Premier status — the highest tier of Google's partner program — and Microsoft Solutions Partner designation, both of which authorize it to resell and implement the respective cloud platforms. It operates a self-service e-commerce storefront (store.idesk.mx) for low-touch SMB and prosumer purchases, alongside a direct sales team handling enterprise accounts via phone, WhatsApp, and web contact. The company runs four offices across Mexico (Monterrey HQ, Puebla, Guadalajara, Culiacán) and maintains a help desk (mesa de ayuda) plus technical and functional support services for deployed environments.
The core technology iDesk itself operates is the reseller and managed-services layer around third-party cloud platforms — there are no proprietary platforms, APIs, or SDKs, and no AI/ML research or proprietary models. Its discernible competitive advantages are its partner-level certifications, geographic distribution across Mexico, and the convenience of consolidated procurement, billing, and local support for SMB and enterprise customers. Customer segments are split horizontally across SMBs, enterprise organizations, and educational institutions, with no concentration in a single vertical.
iDesk firmographics
Firmographics- Name
- iDesk
- Legal name
- IDESK MEXICO SA DE CV
- Website
- https://idesk.mx
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- iDesk is a Mexican value-added cloud reseller and managed services provider that resells Google Workspace, Microsoft 365, Azure, and GCP, alongside hosting, domains, and third-party software licenses, primarily to SMBs, enterprises, and educational institutions across Mexico.
- Ownership category
- akta.pro rank
iDesk industry classification
Industry- Product category
- Cloud Services Reseller and Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)
Keywords
Where iDesk is headquartered
LocationHeadquarters
- HQ city
- Monterrey
- HQ country
- Mexico
- HQ region
- Latin America
Offices4 records
Markets served
iDesk business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Cloud Software Subscriptions: Reselling Google Workspace and Microsoft 365 subscriptions with annual billing. Acts as authorized channel partner providing implementation, support, and localized billing in Mexico.
- Hosting and Domain Services: Domain registration, web hosting, and email hosting services with annual subscription model. Domain registration from $199 MXN, hosting from $399 MXN, email services from $550 MXN.
- Software Licensing: Reselling Adobe Creative Cloud, Autodesk AutoCAD, Microsoft Office perpetual licenses, and AnyDesk remote access software.
- Professional Services: Implementation, migration, support desk, and technical support services for cloud and on-premises technology deployments.
- Hardware and Equipment Sales: Sales of computing equipment including Lenovo, HP, Dell, and Chromebooks, along with Bitdefender antivirus software.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Google Workspace Business Starter - Entry-level cloud productivity suite |
| Subscription | Annual | Domain Registration - .COM domains |
| Subscription | Annual | Web Hosting - Shared hosting plans |
| Subscription | Annual | Business Email - Corporate email hosting |
| Subscription | Annual | AnyDesk Solo - Single user license |
| Subscription | Annual | AnyDesk Standard - Multi-channel license |
| Subscription | Annual | AnyDesk Advance - Enterprise license |
| One time/ perpetual license | Multi-year contract | Office Hogar y Empresas 2024 - Perpetual license |
| Subscription | Annual | Microsoft 365 Empresa Básico - Entry business plan |
| Subscription | Annual | Adobe Creative Cloud for teams All Apps |
| Subscription | Annual | Google Workspace for Education Fundamentals |
| Subscription | Annual | Teaching and Learning Upgrade |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels4 records
iDesk product offering
Product offeringCore offering
iDesk is a Mexican value-added reseller and managed cloud services provider that sells, implements, and supports Google Workspace, Microsoft 365, Microsoft Azure, and Google Cloud Platform (GCP) to businesses across Mexico. It complements these resold cloud productivity and infrastructure products with its own domain registration, web hosting, and business email services, plus resold licenses for Adobe, AnyDesk, Autodesk, and Bitdefender software and Lenovo, HP, Dell, and Chromebook hardware. Customers receive Mexican-peso billing, CFDI electronic invoicing, and local help desk and technical support.
Product overview
iDesk is a 100% Mexican technology services company acting primarily as a value-added reseller and cloud solutions integrator. Its portfolio is organized around three core pillars: (1) Productivity suites — reselling Google Workspace (Business Starter, Standard, Plus, and Education editions) and Microsoft 365 (Business Basic, Standard, Apps for Business, Personal/Family plans, and Office 2024 perpetual licenses); (2) Cloud infrastructure — reselling Microsoft Azure and Google Cloud Platform (GCP) alongside its own hosting, domain registration, and business email services; and (3) Software licensing and hardware — distributing Adobe products (Acrobat, Photoshop, Creative Cloud, Illustrator, Premiere Pro), AnyDesk remote access software, Autodesk products (AutoCAD LT), Bitdefender security software, and computing equipment from Lenovo, HP, Dell, and Chromebooks. Supporting services include a help desk (mesa de ayuda) and technical/functional support. The company functions as a one-stop technology ecosystem partner for Mexican businesses, bundling third-party cloud products with its own infrastructure services (hosting, domains, email) and providing local billing, support, and implementation.
Differentiator
Problem solved
Functional benefit
Companies that use iDesk
Customer profileSegments3 records
Ideal customer profiles3 records
iDesk technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
iDesk partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- GooglecorePartner Premier status for Google Workspace, Google Workspace for Education, and Google Cloud Platform (GCP) in Mexico. iDesk provides sales, implementation, support, and localized billing for Google's cloud productivity and infrastructure solutions.
- MicrosoftcoreMicrosoft Partner de Soluciones for cloud solutions in Mexico. Authorized reseller for Microsoft 365, Azure, and Office licensing with Solutions Partner designation.
- AdobeminorAuthorized reseller for Adobe Creative Cloud for teams, Acrobat Pro/Standard, Photoshop, Illustrator, and Premiere Pro.
- AutodeskminorAuthorized reseller for Autodesk products including AutoCAD LT.
- AnyDeskminorAuthorized reseller for AnyDesk remote desktop software including Solo, Standard, and Advance plans.
- BitdefenderminorAuthorized reseller for Bitdefender antivirus solutions.
- Asociación de Internet MXminorIndustry association membership providing networking, credibility, and industry best practices.
- CANIETI NoresteminorChamber of Electronics, Information and Communications Technology industry association for northeastern Mexico region.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
iDesk competitors and assessment
Company assessmentDirect peers
- CompuSoluciones: Mexican IT distributor and value-added reseller covering enterprise software, cloud, and hardware across Mexico. Directly comparable as a domestic VAR serving the same Mexican SMB/enterprise customer base with similar multi-vendor software and hardware portfolio.
- CT Internacional: Mexican IT distributor offering software licensing, hardware, and cloud services to businesses across Mexico. Closely comparable in business model — multi-vendor VAR with similar product breadth (Microsoft, Adobe, Autodesk, hardware) and Mexican SMB/enterprise focus.
- Neoris: Mexican-founded IT consulting and digital transformation firm operating across Latin America. Comparable as a Mexico-rooted IT services company with cloud and enterprise software implementation offerings, though more consulting-led than pure reselling.
- Grupo SIA: Mexican IT services and solutions provider offering cloud, infrastructure, and digital transformation services. Directly comparable as a Mexican cloud and IT services company serving SMB and enterprise customers with implementation and managed services.
Broad incumbents
- CDW: Major US IT solutions provider offering cloud, software, hardware, and services to business, government, and education customers. Comparable VAR model covering Microsoft, Google, Adobe, and infrastructure products, though at substantially larger scale and with a North American focus.
- Ingram Micro: Global IT distributor and solutions provider offering cloud, software, hardware, and logistics services to resellers and end customers. Comparable as a large-scale cloud and software distribution platform, though operating at vastly greater scale than iDesk.
- SHI International: Large US-headquartered IT solutions provider reselling software, hardware, and cloud services. Comparable as a multi-vendor VAR with Microsoft, Google, Adobe, and Autodesk partnerships, though focused on North American/enterprise customers rather than Mexican SMBs.
- Insight Enterprises: Global IT solutions integrator and VAR reselling software, cloud, and hardware to enterprise and mid-market customers. Comparable business model (multi-vendor software/cloud resale + services) but operating at global scale and serving primarily enterprise, not iDesk's SMB-heavy Mexican base.
- Softtek: Large Mexican-founded IT services company providing cloud, application management, and digital transformation across LATAM. Comparable business model (Mexican cloud/IT services) but at meaningfully greater scale, with broader enterprise capabilities than iDesk's SMB-focused resale model.
Emerging players
- Pax8: Cloud distribution platform specializing in Microsoft, Google, and security SaaS products for SMB-focused resellers. Comparable as a cloud-focused channel player, though Pax8 operates a marketplace/platform model rather than iDesk's direct VAR + services model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
iDesk social profiles
Digital presenceiDesk financial estimates
Financial estimateRevenue estimate
Valuation estimate
iDesk leadership team
Management profileNumber of profiles
iDesk funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iDesk M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iDesk
What does iDesk do?
iDesk is a Mexican value-added reseller and managed cloud services provider that sells, implements, and supports Google Workspace, Microsoft 365, Microsoft Azure, and Google Cloud Platform (GCP) to businesses across Mexico. It complements these resold cloud productivity and infrastructure products with its own domain registration, web hosting, and business email services, plus resold licenses for Adobe, AnyDesk, Autodesk, and Bitdefender software and Lenovo, HP, Dell, and Chromebook hardware. Customers receive Mexican-peso billing, CFDI electronic invoicing, and local help desk and technical support.
Is iDesk a public or private company?
iDesk is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was iDesk founded?
iDesk was founded in 2016. It employs 11 to 50 people.
Where is iDesk based?
iDesk is headquartered in Monterrey, Mexico, in the Latin America region.
How does iDesk make money?
Five revenue lines are on record. Cloud Software Subscriptions are the primary driver. The others are hosting and Domain Services, software Licensing, professional Services and hardware and Equipment Sales.
Who are iDesk's main competitors?
Direct peers on record are CompuSoluciones, CT Internacional, Neoris and Grupo SIA. Broad incumbents are CDW, Ingram Micro, SHI International, Insight Enterprises and Softtek. Pax8 is listed as an emerging player.
Does iDesk have an API?
No public API is recorded for iDesk.
What industry is iDesk in?
iDesk's product category is Cloud Services Reseller and Managed IT Services. Its primary akta.pro industry code is BPAEAGAO, Enterprise Application License Advisory, Vendor Management & Optimization. Its NAICS code is 51821 and its SIC code is 7370.