What Consoft Informatica does

Consoft Informatica S.r.l. is a privately held Italian IT consulting and systems integration firm headquartered in Bracciano, founded in 2006, with regional offices in Padova, Milano, Roma, and Napoli. The company operates exclusively in Italy, serving approximately 4,000+ active client organizations across four horizontal segments — Finance and Insurance, Industry and Commerce, Public Administration/Healthcare/Education, and Services/IT/Utilities — through a direct enterprise sales motion supplemented by the MePA public-procurement marketplace.

The company's product portfolio centers on two flagship platforms: ARXivar NEXT, a document and information management system used by the majority of Italian clients, and ZenShareUP, a Cloud Native EIM platform developed in partnership with Interzen Consulting and certified on the ACN cloud marketplace for Public Administration. These are complemented by proprietary add-on modules — IX-FE (Sogei-accredited electronic invoicing), IX-PEC (certified email archival), BIX-SIGN (electronic signature), and IX-CE (digital preservation) — and by an AI & Data practice combining symbolic AI, LLMs, and Generative/Agentic AI into document classification and BI implementations. Consoft also delivers Microsoft Gold-tier, Salesforce, Matrix42, Bitdefender, and Fortinet implementation services alongside custom software development, managed services, cloud (Azure, AWS, Google) migration, cybersecurity, and training delivered via Consoft Academy and a Pearson VUE authorized test center.

The business model combines professional services (consulting, custom software development, training) with managed services and an emerging portfolio of proprietary licensed modules. Go-to-market is primarily direct enterprise field sales targeting medium-to-large Italian enterprises and public entities, supported by MePA channel access for PA procurement and a multi-ISO certification portfolio (10+ certifications including ISO 27001, ISO 27017, ISO 27018, ISO 9001, ISO 14001, ISO 45001, ISO 37001, SA8000, and Uni/PdR 125:2022 gender equality) that functions as a tender prerequisite. FY2024 revenue exceeds €10 million with 120+ employees; the company remains founder/management-owned with no disclosed institutional investors, no M&A history, and no funding rounds.

Name

Consoft Informatica

Legal name

Consoft Informatica S.r.l.

Website

https://consoftinformatica.it

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Short description

Consoft Informatica is a privately held Italian IT consulting and systems integrator (founded 2006, €10M+ FY2024 revenue, 120+ employees) delivering ARXivar NEXT and ZenShareUP document management platforms, IX-series compliance modules, and Microsoft/Salesforce/Arxivar implementation services to 4,000+ enterprises and public administration clients across Italy.

Ownership category

akta.pro rank

Product category

IT Consulting and Document Management Solutions

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Management, Scientific, and Technical Consulting Services (5416), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO)

akta.pro secondary industries

Records Management, Information Governance & Retention (BPAEAPAO), Content Governance, Compliance, Retention & eDiscovery (HDAEAGAJ), Compliance Technology, GRC Platforms & Controls Automation Advisory (BPAHAFAO), Policy Management, Training & Ethics/Whistleblowing (BPAEAPAI)

Keywords

• Document management solutions
• IT consulting services
• Digital transformation advisory
• Enterprise workflow automation
• Public administration software

Headquarters

HQ city

Bracciano

HQ country

Italy

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Professional Services: Consulting services including IT consulting, digital transformation advisory, process optimization, and implementation services for enterprise software platforms.
2. Managed Services: Ongoing IT infrastructure management delivered as-a-service model, providing proactive monitoring, support, and maintenance of client systems.
3. Custom Software Development: Custom application development using Java, Microsoft .NET, mobile platforms, and frontend technologies. Projects delivered on fixed-scope 'a corpo' basis.
4. Training Services: Training services through Consoft Academy and partnerships with Pearson VUE and Optima, including customized programs and certification exam delivery.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Consoft Informatica is an Italian ICT consultancy and system integrator that delivers document management, workflow automation, electronic signature, electronic invoicing, and digital preservation solutions through the ARXivar NEXT platform and the proprietary IX-series services (IX-FE, IX-PEC, BIX-SIGN, IX-CE), complemented by ZenShare UP for Public Administration and a full services portfolio covering consulting, custom software development, managed services, cloud, cybersecurity, ITSM, and certified training through Consoft Academy.

Product overview

Consoft Informatica is an IT consulting company offering a portfolio of solutions centered around two core platforms: ARXivar NEXT for document and information management in private sector enterprises, and ZenShare UP for Cloud Native document management and process automation in Public Administration. ARXivar NEXT serves over 4,000 active Italian clients with document management, workflow automation, and CRM capabilities. ZenShare UP, developed with Interzen Consulting, provides microservices-based document management, electronic protocol, governance, and BPM for PA. The company complements these platforms with specialized modules including IX-PEC (certified email archival), IX-FE (electronic invoicing), IX-CE (digital preservation), and BIX-SIGN (electronic signature). AI capabilities are delivered through Human AI combining symbolic AI, LLMs, Generative and Agentic AI. Professional services include consulting, custom software development, managed services, cloud migration, cybersecurity, Microsoft 365 implementation, and training via Consoft Academy.

Differentiator

Problem solved

Functional benefit

Brands

• ARXivar NEXT: Web-based document management and information process management platform, the market leader in Italy with over 4,000 active clients.
• ZenShare UP
• IX-FE
• IX-PEC
• BIX-SIGN
• IX-CE

Products and services

• ARXivar NEXT Document and Information Management Platform Leading Italian document and information management platform enabling document classification, organization, archival, workflow automation, and collaborative interactions, with a graphic workflow modeler for designing complex workflows and integrations with CRM and business systems. Targeted at Italian enterprises seeking full document lifecycle management.
• ZenShare UP Cloud Native EIM Platform Cloud Native document management and process automation platform for Italian Public Administration, developed in partnership with Interzen Consulting. Features microservices-based document management, electronic protocol, governance tools, BPMN 2.0 workflow automation, API/Web Services integration, and AgID-aligned compliance for administrative procedures.
• BIX-SIGN Electronic Signature Solution Cloud-based electronic signature solution for simple, secure, and legally compliant document signing, with BIX-IDE identity verification, automated sending with reminders, real-time status monitoring, and full integration with the ARXivar workflow platform.
• IX-FE Electronic Invoicing Service Electronic invoicing service for B2B and PA transmission via Sogei and SdI (Sistema di Interscambio), handling sending, receiving, acceptance/refusal notifications, and compliant digital preservation of XML invoices, integrated with ARXivar Next for active and passive invoice cycle management.
• IX-PEC Certified Email Archival Service Web-based service for archiving and compliant 10-year conservation of Certified Electronic Mail (PEC), copying and transferring messages from any certified email provider with automatic organization for management and consultation. Targeted at organizations needing legally compliant PEC retention.
• IX-CE Digital Preservation Service Digital preservation service ensuring integrity, authenticity, and immutability of business documents over time, supporting multi-company and multi-user delegation with management of all document types, for compliant long-term storage of business records.
• AI & Data Solutions AI and data analytics offerings combining Human AI (symbolic AI, LLMs, Generative and Agentic AI), vertical AI solutions for specific market segments, and Business Intelligence implementations using Power BI, Cognos, Datastage, SQL Server, and Business Object to transform data into competitive advantage across finance, administration, production, sales, marketing, and CRM.
• Custom Software Development Services Custom application development services using Java, Microsoft .NET, mobile (iOS, Android, Ionic, Cordova, Xamarin), frontend (Angular, React), PHP, PL/SQL, and COBOL, delivered on a fixed-scope basis for enterprise clients requiring bespoke software solutions.
• Consoft Academy Training Services Training services delivered through customized programs, ARXivar platform courses with a training-on-the-job approach, Pearson VUE authorized test center for IT certifications at the Rome office, and scheduled calendar courses in partnership with Optima for professional certification and development.
• Microsoft 365 Modern Workplace Implementation End-to-end Microsoft 365 services covering licensing, design, implementation, training, and support for collaborative Modern Workplace environments, including Microsoft Teams, SharePoint, Exchange, Intune, Power Platform, Defender, Viva, and Microsoft 365 Copilot AI integration.
• Matrix42 Enterprise Service Management (ESM/ITSM) Matrix42-based Enterprise Service Management solution covering IT service desk automation, IT Asset Management, Unified Endpoint Management, Software Asset Management, and Endpoint Data Protection, available in cloud, on-premise, or hybrid deployment models for IT-led organizations.
• Managed IT Infrastructure Services IT infrastructure management services delivered in an As-a-Service model with proactive monitoring, centralized management, and SLA-based support designed to reduce costs, increase productivity, and reduce malfunctions across client environments.
• Cloud Services and Migration Comprehensive cloud services including public cloud (Azure, AWS, Google), private and hybrid cloud solutions, Cloud-Native development, legacy modernization, integration platforms, and IT consulting for digital transformation initiatives across enterprise clients.
• Cybersecurity Services Cybersecurity solutions delivered through Bitdefender (malware, ransomware, phishing, fileless attack protection with centralized management) and Fortinet (enterprise cybersecurity offering 50+ certified solutions for networks, users, and devices) implementations and managed services.
• GoTo Remote Collaboration and Event Suite GoTo professional suite implementation covering GoTo Meeting, GoTo Webinar, and GoTo Training for remote collaboration, online training, and virtual event management with secure, easy-to-use communication for distributed organizations.
• Digital Marketing Services Digital marketing services covering multichannel communication strategy, social media management, advertising, SEO, monitoring, and optimization for both B2B and B2C markets seeking to expand their digital presence.
• CRM Implementation Services CRM implementation and consulting across Salesforce, Microsoft Dynamics 365, and ARXivar CRM modules, supporting customer relationship management, sales automation, and customer service workflows for Italian enterprises.

Quantifiable outcome

• Revenue growth from smart working services exceeding 12% in the last two years (pandemic period)

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability6 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core, major and minor.

• ArxivarcoreTechnology or IntegrationPremier Partner status for Arxivar, the market-leading Information & Process Management platform in Italy. Consoft implements Arxivar NEXT solutions for document management, workflow automation, and CRM across 4,000+ client organizations.
• MicrosoftcoreTechnology or IntegrationGold Certified Partner for Microsoft technologies including Azure, Microsoft 365, Dynamics 365, Power Platform, Teams, SharePoint, and Intune. Provides cloud, productivity, and collaboration solutions.
• SalesforcecoreTechnology or IntegrationCertified partner implementing Salesforce CRM solutions for customer relationship management, sales automation, and customer service across enterprise clients.
• Matrix42coreTechnology or IntegrationPartner for Enterprise Service Management (ESM) solutions including ITSM, IT Asset Management, Unified Endpoint Management, Software Asset Management, and Endpoint Data Protection.
• BitdefendermajorTechnology or IntegrationCybersecurity technology partner providing malware, ransomware, phishing protection, and endpoint security solutions with centralized management and high scalability.
• FortinetmajorTechnology or IntegrationCybersecurity partner with 20+ years experience offering 50+ enterprise-certified solutions for network, user, and device protection globally.
• GoTomajorTechnology or IntegrationPartner for remote collaboration, online training, and virtual event management solutions including GoTo Meeting, GoTo Webinar, and GoTo Training.
• Interzen Consulting (ZenShareUP)coreTechnology or IntegrationStrategic partnership for ZenShareUP Cloud Native EIM platform developed by Interzen Consulting for Italian Public Administration digital transformation. Platform listed on ACN cloud marketplace.
• HubstratminorGTM or Marketing PartnerDigital marketing agency founded in 2014 specializing in strategic analysis and marketing design for enterprises. Provides digital marketing expertise.
• OptimamajorImplementation/ SI/ Consulting PartnerIT company specializing in IT personnel selection and training. Partnership provides scheduled training courses catalog and professional development programs.
• Pearson VUEmajorImplementation/ SI/ Consulting PartnerAuthorized Test Centre partnership at Rome office for Pearson VUE certification exams in IT domain. Enables professional certification testing services.
• ItacaminorStrategic or Co-development PartnerUniversity spin-off from University of Calabria and University of Salento since 2006. Provides industrial application of research results in collaboration.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• DocuWare (acquisita da Ricoh): European-headquartered document management and workflow automation vendor with channel partner implementation model. Adjacent competitor to ARXivar in the ECM/Document Management space, with growing Italian channel presence.

Direct peers

• Eustema (parte di BIP): Italian IT consultancy acquired by BIP, focused on enterprise digital transformation and public administration. Comparable in size, customer segments (PA, finance), and Microsoft-centric delivery model.
• Reply: Italian-headquartered digital services group with strong enterprise consulting, CRM (Salesforce, Microsoft), and systems integration practices across Europe. Comparable business model and customer overlap, with broader geographic reach.
• BV Tech: Italian IT services group offering system integration, cybersecurity, and managed services to enterprise and public sector clients. Comparable mid-sized Italian SI with similar Microsoft/cybersecurity vendor partnerships.
• Maggioli Group: Italian software and services provider specialized in public administration, with document management, electronic protocol, and tax/regulatory solutions. Direct competitor to Consoft's ZenShareUP offering for Italian PA tenders.
• Dedagroup: Italian software and services group with strong public administration platform practice and proprietary PA software. Direct peer in Italian PA digital transformation with overlapping customer base and regulatory expertise.
• Engineering Ingegneria Informatica: Italy's largest pure-play IT services and software company with deep public administration and financial services digital transformation practices. Directly comparable to Consoft as an Italian SI with proprietary software products and PA specialization, but at materially larger scale.
• Exprivia (now parte di Abacus): Italian IT consultancy with strong presence in document management, ECM, public administration, and healthcare digitalization. Highly comparable to Consoft in vertical focus (PA + document management) and Italian market positioning.

Broad incumbents

• Accenture Italia: Global IT services leader with major Italian practice across all of Consoft's segments (PA, finance, CRM, ECM). Competes on larger transformation programs; Consoft typically positioned as specialized niche partner rather than head-to-head.
• Indra (Italia): Large Spanish-headquartered IT services firm with a significant Italian PA practice. Broad incumbent offering comprehensive digital transformation and proprietary PA platforms that compete with Consoft's ZenShareUP on larger tenders.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Consoftsrl
• Facebookfacebook.com/consoftinformatica
• LinkedInlinkedin.com/company/consoft-informatica
• Instagraminstagram.com/consoftinformatica

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Consoft Informatica