Fayetteville Regional Airport

What Fayetteville Regional Airport does

Fayetteville Regional Airport (FAY) is a city-owned public commercial airport operated as a department of the City of Fayetteville, North Carolina. The facility occupies 722 acres at 400 Airport Rd, off I-95 Exit 44, and serves as the primary civilian aviation gateway for a 12-county area in the Sandhills region of southern North Carolina. Its core product is scheduled commercial passenger service operated under airline partnerships with American Airlines (daily service to Charlotte) and Delta Air Lines (daily service to Atlanta), supplemented by general aviation facilities managed in part by Signature Flight Support. The airport moves nearly 500,000 travelers annually and supports a regional economic impact reported at $829.2 million in the 2025 NC State of Aviation report. Supporting infrastructure includes a TSA-managed security checkpoint operation (3:45 AM to 8 PM), an FAA control tower, a dedicated airport fire station, and a recently completed terminal complex (Phase III ribbon-cutting December 13, 2024) with amenities such as free Wi-Fi, a business center, the post-security Tailwind Restaurant & Concessions, and a USO facility on Concourse B.

The revenue model is a diversified municipal aeronautical and non-aeronautical stream: landing fees (usage-based on aircraft weight), terminal and gate rentals to airline tenants (recurring lease), parking operations managed by Republic Parking (transaction fees), commissions from seven on-site rental car agencies (Avis, Budget, Enterprise, Hertz, National/Alamo, Thrifty), concession revenue from Tailwind Restaurant (transaction fees), and advertising/licensing income operated by Clear Channel Airports. Non-revenue activities include the ACE Academy, an aviation career education program for middle and high school students. Capital funding has historically come through a combination of FAA entitlement and discretionary grants, state contributions, and Passenger Facility Charges, accumulating to $106 million over the past 24 years.

Customer segmentation is hybrid by geography and persona: the primary segment is regional travelers across the 12-county Sandhills/I-95 corridor; a secondary segment is military personnel and families associated with Fort Bragg and Pope Air Force Base, served via an on-site USO center and a dedicated Military Liaison; a tertiary segment is general aviation users. Governance runs through the Fayetteville Airport Commission under City Council oversight, with Andrew LaGala as Airport Director. The facility is not a privately held company and has no parent corporation; it is a municipal asset with no App Store, Google Play, or public-API presence, distributing services physically at the terminal and through airline direct booking channels.

Name

Fayetteville Regional Airport

Legal name

City of Fayetteville, N.C.

Website

https://flyfay.com

Company type

Private

Founded year

1949

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Fayetteville Regional Airport (FAY) is a city-owned commercial airport in southeastern North Carolina serving a 12-county Sandhills/I-95 corridor region with daily American Airlines and Delta Air Lines service to Charlotte and Atlanta hubs, moving nearly 500,000 travelers annually and supporting $829.2 million in regional economic impact.

Ownership category

akta.pro rank

Headquarters

HQ city

Fayetteville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Airline Landing Fees: Airlines pay landing fees based on aircraft weight for using the runway and airport facilities. This is a standard revenue stream for commercial airports.
2. Terminal and Gate Rentals: Airlines lease terminal space and gates for ticket counters, boarding areas, and operational use.
3. Parking Operations: The airport operates long-term and short-term parking facilities directly, generating revenue from daily parking fees. The parking access road circles the parking facilities for convenient terminal access.
4. Rental Car Commissions: Seven rental car agencies (Avis, Budget, Enterprise, Hertz, National/Alamo, Thrifty, and others) operate at the airport. The airport receives commission revenue from these rental car transactions.
5. Food and Concession Revenue: Tailwind Restaurant & Concessions operates the food service facility after security checkpoint on the second floor. The airport receives concession revenue from the restaurant, bar, and grab-and-go food operations.
6. Advertising and Lease Agreements: The airport generates revenue from advertising space (operated by Clear Channel Airports) and various lease agreements with tenants including rental car companies, parking operators, and aviation service providers.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Fayetteville Regional Airport operates a regional commercial airport providing daily scheduled passenger air service via American Airlines (Charlotte hub) and Delta Air Lines (Atlanta hub), general aviation facilities for private aircraft, terminal amenities including a post-security restaurant and free Wi-Fi, on-site parking, and rental car services. The facility serves nearly 500,000 travelers annually across a 12-county service area in southern North Carolina.

Product overview

Fayetteville Regional Airport operates as a regional commercial airport serving a 12-county area in the Sandhills of southern North Carolina along the I-95 corridor. The airport's core product is commercial airline services, providing daily flights through American Airlines (to Charlotte hub) and Delta Air Lines (to Atlanta hub), serving approximately 500,000 travelers annually. Supporting services include General Aviation facilities for private aircraft operations, the ACE Academy educational program for students interested in aviation careers, parking services, and food concessions through Tailwind Restaurant. The airport operates under the City of Fayetteville government and is governed by the Airport Commission.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Airline Services Scheduled commercial passenger flights operated by American Airlines (daily service to Charlotte hub) and Delta Air Lines (daily service to Atlanta hub), serving nearly 500,000 travelers annually.
• General Aviation Services
• Parking Services
• Tailwind Restaurant & Concessions
• On-site Rental Car Services

Named customers9 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core and minor.

• American AirlinescoreChannel Partner/ Reseller/ DistributorAmerican Airlines provides daily commercial airline service from Fayetteville Regional Airport to its Charlotte, NC hub. The partnership provides scheduled passenger air service with local ticket counter and reservations support. American Airlines serves as one of two airline partners providing the airport's commercial passenger operations.
• Delta Air LinescoreChannel Partner/ Reseller/ DistributorDelta Air Lines provides daily commercial airline service from Fayetteville Regional Airport to its Atlanta, GA hub. The partnership provides scheduled passenger air service with local ticket counter and reservations support. Delta serves as one of two airline partners providing the airport's commercial passenger operations.
• Transportation Security Administration (TSA)coreImplementation/ SI/ Consulting PartnerTSA operates and manages the two security checkpoints at Fayetteville Regional Airport, handling passenger and luggage screening. The first checkpoint is on the first floor near ticket counters and the second is on the second floor leading to concourse and aircraft boarding. TSA hours of operation are 3:45 AM to 8 PM.
• AvisminorChannel Partner/ Reseller/ DistributorAvis provides rental car services at Fayetteville Regional Airport, operating from the airport's rental car facility with on-site counter and customer service.
• BudgetminorChannel Partner/ Reseller/ DistributorBudget provides rental car services at Fayetteville Regional Airport as one of seven rental car agencies operating at the facility.
• EnterpriseminorChannel Partner/ Reseller/ DistributorEnterprise provides rental car services at Fayetteville Regional Airport as one of seven rental car agencies operating at the facility.
• HertzminorChannel Partner/ Reseller/ DistributorHertz provides rental car services at Fayetteville Regional Airport as one of seven rental car agencies operating at the facility.
• National/AlamominorChannel Partner/ Reseller/ DistributorNational and Alamo brands provide rental car services at Fayetteville Regional Airport as part of the Enterprise Mobility group.
• ThriftyminorChannel Partner/ Reseller/ DistributorThrifty provides rental car services at Fayetteville Regional Airport as part of the Dollar Thrifty automotive group.
• Tailwind Restaurant & ConcessionsminorChannel Partner/ Reseller/ DistributorTailwind operates the full-service restaurant and bar at Fayetteville Regional Airport, located on the second floor after security checkpoint. The concession includes made-to-order food, cocktails, grab-and-go items, specialty coffee, and travel convenience items.
• Republic ParkingminorChannel Partner/ Reseller/ DistributorRepublic Parking operates parking services at Fayetteville Regional Airport, managing long-term and short-term parking facilities.
• Signature Flight SupportminorChannel Partner/ Reseller/ DistributorSignature Flight Support provides general aviation services at Fayetteville Regional Airport, supporting private aircraft operations.
• Clear Channel AirportsminorChannel Partner/ Reseller/ DistributorClear Channel Airports manages airport advertising space at Fayetteville Regional Airport, providing opportunities for businesses to advertise within the terminal facility.
• USO (United Service Organizations)coreStrategic or Co-development PartnerThe USO center is located inside the secure area on Concourse B at Fayetteville Regional Airport, providing services to traveling military members, veterans, and their families. The airport also has a dedicated Military Liaison to assist military travelers.

Scale indicators4 records

Recent moves11 records

Expansion highlights4 records

Direct peers

• Wilmington International Airport: North Carolina coastal regional airport of similar scale serving scheduled commercial airline passengers; directly comparable as a coastal NC non-hub competing for the same leisure and regional traveler pool.
• Asheville Regional Airport: Western North Carolina regional airport with similar commercial service profile and non-hub status; comparable in operating model, airline mix, and reliance on tourism and regional travelers.
• Roanoke-Blacksburg Regional Airport: Regional airport in a comparable Appalachian/Southeast non-hub market with similar commercial airline service structure and small-community catchment.
• Coastal Carolina Regional Airport: Eastern North Carolina regional airport in New Bern serving scheduled commercial flights; closely comparable small-community commercial airport with similar airline mix and catchment size.
• Albert J. Ellis Airport: Coastal North Carolina regional airport serving Jacksonville and surrounding counties; directly comparable small-market commercial airport with similar military and leisure demand drivers.
• Pitt-Greenville Airport: Eastern North Carolina regional commercial airport serving Greenville; directly comparable small-market airport with similar dependence on regional airline service and community-based traffic.
• Florence Regional Airport: South Carolina I-95 corridor regional airport of similar size and passenger profile; highly comparable small non-hub airport competing for the same corridor travel demand.

Broad incumbents

• Piedmont Triad International Airport: Larger North Carolina commercial airport in Greensboro serving a wider region; broader incumbent providing overlapping service that competes for FAY catchment travelers seeking more nonstop options.
• Raleigh-Durham International Airport: Dominant North Carolina commercial airport within driving distance of FAY's catchment; large-scale incumbent whose broader route network pulls leakage from FAY's passenger base.

Regional players

• Myrtle Beach International Airport: South Carolina I-95 corridor airport serving a similar geographic catchment but with substantially higher leisure volumes; comparable by corridor positioning but operating at a different scale and route breadth.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/flyFAYairport
• YouTubeyoutube.com/user/CityOfFayettevilleNC
• Facebookfacebook.com/flyFAYairport
• LinkedInlinkedin.com/company/flyfay
• Instagraminstagram.com/cityoffayetteville

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fayetteville Regional Airport