What Quest Technologies does

Quest Technologies is a privately held Managed Service Provider (MSP) headquartered at 642 Broad Street, Suite 2, Clifton, New Jersey, serving small-to-mid-size businesses across the New York and New Jersey region. Founded around 2009 and operating for more than 15 years, the company delivers a portfolio of IT services built around a core Managed IT offering that spans network design and integration, cloud services, surveillance system installation, telecom solutions, and web design and web application development.

The company generates revenue through four streams: recurring Managed Services subscriptions billed monthly, on-demand per-incident IT support billed pay-as-you-go, prepaid discounted service agreements billed annually, and project-based professional services including web development, digital marketing, and surveillance installation. A specialized HIPAA Compliance consulting line is offered as an add-on targeted at healthcare-adjacent organizations requiring regulatory support. Customers access services via the qtnj.net website, direct phone engagement (201-873-8028), and tiered login portals for Small Business and Enterprise clients, with support tickets routed through a third-party fixme.it platform.

Quest operates a sales-led go-to-market model targeting SMBs broadly, with secondary emphasis on healthcare-adjacent and telecom-dependent businesses. Marketing channels are limited to the company website and a Facebook page; no partnerships, certifications, awards, patents, funding rounds, acquisitions, or institutional investors are disclosed. No management team is publicly identified, and the ownership structure is not disclosed.

Name

Quest Technologies

Legal name

Quest Technologies

Website

https://quest-itsolutions.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Quest Technologies is a privately held Managed Service Provider based in Clifton, New Jersey, serving small-to-mid-size businesses across the NY/NJ region with managed IT services, HIPAA compliance, web development, digital marketing, surveillance systems, and telecom solutions.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Advertising Agencies (541810)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899), Services-Help Supply Services (7363)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), Service Catalog, Request Fulfillment & Self-Service Portals (BPAEAJAI)

Keywords

• Managed IT services
• Network solutions
• Cloud services
• Telecom solutions
• Surveillance systems

Headquarters

HQ city

Fairview

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Proactive Managed Services agreements providing ongoing IT support, network management, and technology maintenance for businesses on a recurring subscription basis.
2. On-Demand IT Services: Per-incident or as-needed IT support services available to customers on an on-demand basis.
3. Prepaid Discounted Services: Prepaid service agreements offering discounted rates for businesses that commit to service purchases in advance.
4. Web Development and Digital Services: One-time project-based services including web design, web application development, digital marketing, and surveillance system installation.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Quest Technologies is a Managed Service Provider (MSP) headquartered in Clifton, New Jersey, that delivers managed IT services, network design and integration, cloud services, telecom solutions, surveillance systems, web development, digital marketing, and HIPAA compliance services to small and mid-sized businesses across the New York/New Jersey metropolitan area. The company sells bundled outsourced technology operations under recurring service agreements together with project-based professional services and equipment/installation work tied to telecom and surveillance deployments.

Product overview

Quest Technologies is an IT services company offering a portfolio of technology solutions for businesses in New York and New Jersey. The core offering is Managed IT Services, which provides proactive IT support, network solutions, and cloud services. Around this core, the company offers specialized add-on services including HIPAA Compliance consulting for healthcare clients, along with complementary service offerings in Web Development, Digital Marketing, Surveillance Systems installation, and Telecom Solutions. The portfolio is delivered through flexible support packages including managed services agreements and on-demand options.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Outsourced day-to-day IT operations for small and mid-sized businesses, including monitoring, helpdesk support, patching, and on-site break/fix services delivered under a recurring service agreement.
• Network Design and Integration Design, deployment, and integration of business networks for SMB clients, covering routing, switching, and connectivity to support their IT, voice, and surveillance systems.
• Cloud Services Cloud platform and workload management services for SMB clients, supporting migration, hosting, and ongoing administration of cloud-based business applications and infrastructure.
• Telecom Solutions Business telephone and VoIP system provisioning, installation, and support for small and mid-sized business customers in the NY/NJ area.
• Surveillance Systems Design, sale, and installation of IP-based surveillance and CCTV camera systems for SMB clients needing physical security and monitoring.
• Web Development Website design, build, and custom application development for SMB clients, delivered as project-based professional services.
• Digital Marketing Online marketing services for SMB clients, typically delivered alongside web development projects to drive traffic and leads to the customer's digital properties.
• HIPAA Compliance Services HIPAA compliance implementation and ongoing support for healthcare practices and healthcare-adjacent SMBs, covering IT controls, data handling, and audit-readiness.

Quantifiable outcome

• Simplified technology implementation process
• +1 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• TPx Communications: TPx Communications is a managed services and communications provider combining managed IT, UCaaS, and network services for SMB and mid-market customers. Comparable because it bundles telecom with managed IT, similar to Quest's telecom-plus-managed-services model, but at meaningfully larger scale.
• Thrive NextGen: Thrive NextGen is a national managed services provider offering managed IT, cybersecurity, and cloud services to SMB and enterprise clients. Comparable as a larger MSP with overlapping capabilities, though it operates across a much wider geography.
• Ntiva: Ntiva is a larger national managed IT services and cybersecurity provider with a multi-state footprint. It competes with Quest Technologies for SMB managed services deals but operates at significantly greater scale and broader geographic reach.

Direct peers

• Dataprise: Dataprise is a Mid-Atlantic managed services provider offering managed IT, cybersecurity, and cloud services to SMB and mid-market clients. It competes for the same regional, multi-vertical SMB accounts that Quest Technologies targets along the East Coast.
• Integris: Integris is an East Coast managed services provider delivering managed IT, cybersecurity, and cloud services to SMB and mid-market clients. It overlaps with Quest Technologies in target customer and managed services focus, with stronger scale on the East Coast.
• eMazzanti Technologies: eMazzanti Technologies is a New Jersey-based managed IT services provider serving SMBs with managed services, cloud, cybersecurity, and compliance offerings. It is a near-clone of Quest Technologies in geography, customer segment, and service mix, making it the closest direct competitor.
• ACE IT Solutions: ACE IT Solutions is a New Jersey-based managed services and cybersecurity provider focused on SMB and mid-market clients in the NY/NJ metro. Its service mix and regional overlap closely mirror Quest Technologies' core managed IT and compliance positioning.

Regional players

• Kelser Corporation: Kelser is a Connecticut-based managed IT services firm serving SMBs in the Northeast with managed services, cybersecurity, and cloud solutions. It is comparable as a regional full-service MSP addressing the same buyer profile just outside Quest's immediate NY/NJ territory.
• Coretelligent: Coretelligent is a Northeast-based managed services and IT provider focused on SMB and mid-market clients, with offerings in managed IT, cloud, and cybersecurity. Comparable as a regional full-service MSP serving similar customers on the East Coast.
• Clarity Technology Group: Clarity Technology Group is a Midwest-rooted managed IT services and consulting firm serving SMB clients across multiple U.S. regions. Comparable in service mix (managed IT, cloud, projects) but primarily serves geographies outside of NY/NJ.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/quest.tech

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quest Technologies