Computer Network Solutions
Computer Network Solutions (Comnetusa.net) is a privately held, West Palm Beach-based IT services provider offering managed IT, data recovery, hosted Exchange, VoIP, video surveillance, cabling, and desktop support to small businesses and home users across South Florida.
- Company typePrivate
- Founded-
- HeadquartersWest Palm Beach, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Computer Network Solutions does
Computer Network Solutions (operating as Comnetusa.net) is a privately held IT services provider headquartered in West Palm Beach, Florida, delivering a broad portfolio of technology services to small businesses and individual home users across South Florida. The company's service catalog spans managed IT solutions (proactive monitoring, backup and disaster recovery, anti-virus/firewall management, and network maintenance), data recovery across Windows, Mac, and Linux platforms, hosted Microsoft Exchange email, wireless network setup, video surveillance (DVR/CCTV/NVR), desktop and help desk support, structured cabling (Cat 5e/Cat 6), and VoIP phone systems based on UCM series IP PBX and Avaya platforms. Underlying technology consists entirely of integrated third-party tools: ScreenConnect and AnyDesk for remote access, SherpaDesk for ticketing, Microsoft Exchange for hosted email, and PayPal/Wise-Pay/Square for payment processing. The company holds MTSC, MSCP, CCNA, and CompTIA A+ certifications, displayed as credibility markers on the website.
The business model is a hybrid of professional services, managed services, hardware resale, and recurring subscription revenue. Project-based revenue (computer repair, cabling installation, hardware sales) and one-time professional services (data recovery, IT relocation) coexist with a smaller subscription base (hosted Exchange monthly fees) and managed-services contracts. Pricing is not publicly listed; instead, the company uses free diagnostics and price assessments, a $25 bi-yearly laptop maintenance discount, and quote-based engagement. A 90-day satisfaction guarantee on repairs is offered to reduce purchase friction. Go-to-market is sales-led and direct, with on-site technician dispatch to customer homes or offices, complemented by remote support, plus lead-generation via a content blog, social media (Facebook, Twitter, Pinterest, Instagram), email newsletter, and free consultations. Customer base is horizontal — both residential and SMB — concentrated within the West Palm Beach regional market.
Computer Network Solutions firmographics
Firmographics- Name
- Computer Network Solutions
- Legal name
- Computer Network Solutions
- Website
- https://comnetusa.net
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Computer Network Solutions (Comnetusa.net) is a privately held, West Palm Beach-based IT services provider offering managed IT, data recovery, hosted Exchange, VoIP, video surveillance, cabling, and desktop support to small businesses and home users across South Florida.
- Ownership category
- akta.pro rank
Computer Network Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Electronic and Precision Equipment Repair and Maintenance (81121), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Service Desk & Help Desk Services (BPAEAJAA)
- akta.pro secondary industries
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), IT Knowledge Management & Service Desk Platforms (HDAEALAH), Hardware Deployment, Break/Fix & Spare Parts Logistics (HDABANAL)
Keywords
Where Computer Network Solutions is headquartered
LocationHeadquarters
- HQ city
- West Palm Beach
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Computer Network Solutions business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- IT Support and Repair Services: Computer repair, desktop support, and emergency IT services with diagnostic and repair capabilities for desktops, laptops, and servers
- Managed IT Solutions: Ongoing managed IT services including proactive monitoring, backup, disaster recovery, security, and network maintenance
- Data Recovery Services: Professional data recovery from crashed hard disks, servers, desktops, and laptops across Windows, Mac, and Linux systems
- Structured Cabling Installation: Network cabling and wiring services including Cat 5e, Cat 6 installation, testing, certification, and VoIP setup
- VoIP Phone Systems: Sale and installation of UCM series IP PBX and Avaya phone systems for business communications
- Video Surveillance Systems: Sale and installation of DVRs, CCTV cameras, NVR systems, wireless security systems, and accessories
- Hosted Exchange: Monthly subscription-based hosted Microsoft Exchange services for email and collaboration
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free Diagnostics |
| Subscription | Multi-year contract | Bi-Yearly Laptop Maintenance |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Computer Network Solutions product offering
Product offeringCore offering
Computer Network Solutions is a West Palm Beach-based IT services company that delivers on-site and remote computer repair, managed IT solutions, data recovery, hosted Microsoft Exchange email, wireless network setup, video surveillance installation, structured cabling, VoIP phone systems, and desktop support to small businesses and home users in the South Florida region. Services are delivered 24/7 with free diagnostics and a 90-day satisfaction guarantee on repairs.
Product overview
Computer Network Solutions offers a portfolio of IT services and solutions primarily serving the West Palm Beach, Florida area. The company provides managed IT solutions, data recovery, hosted email (Microsoft Exchange), wireless networking, video surveillance, desktop support, structured cabling, VoIP phone systems, and remote support services. The core offering consists of Managed Solutions as the central IT management service, supplemented by specialized services including Data Recovery, Hosted Exchange, Wireless Network, Video Surveillance, Desktop Support, Structured Cabling, VoIP Phone Systems (UCM Series and Avaya), and Remote Support. Services are delivered through a combination of on-site visits and remote assistance, with offerings for both residential and business customers including 24/7 emergency repair and free diagnostics.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Solutions Comprehensive managed IT services including proactive monitoring, hardware and software support, backup and disaster recovery, anti-virus and firewall management, cloud support, and network maintenance for businesses.
- Data Recovery Professional data recovery service from crashed hard disks and other computer media, supporting Windows, Macintosh (Mac OS), and Linux operating systems for servers, desktops, and laptops.
- Hosted Exchange Microsoft Exchange Server-based hosted email and collaboration platform providing email, tasks, calendars, contacts, and file sharing accessible via Outlook on Windows PC or Mac, web browsers, and mobile devices including BlackBerry, iPhone, iPad, and Windows Mobile. Sold on a monthly subscription basis.
- Wireless Network Wireless networking services enabling businesses to share internet access through wireless routers, providing mobile users with convenient access and shared printers, files, and multi-user applications with encryption for security.
- Video Surveillance Video surveillance security solutions including digital video recorders (DVRs), CCTV security cameras, NVR security cameras, digital cameras, video capture boards, wireless security systems, and accessories — sold and installed for businesses.
- Desktop Support Professional desktop and help desk support services including help desk ticketing system, remote and on-site support, incident management, and assistance for end-user productivity with IT systems.
- Structured Cabling Network cabling and wiring services including structured voice and data network cabling, Cat 5e and Cat 6 installation, wire management, patch panel termination, testing, certification, voice network wiring, telecommunications, VoIP, and hosted voice solutions.
- VoIP Phone Systems (UCM Series IP PBX and Avaya) Voice over IP phone systems featuring UCM series IP PBX without licensing fees or feature costs, offering voice, video, data, and mobility features that are scalable for small businesses, plus Avaya-based communication solutions enabling seamless communication across multiple locations and devices.
- Remote Support Remote technical support services allowing CNS technicians to access and resolve customer device issues remotely using ScreenConnect and AnyDesk remote access tools.
Quantifiable outcome
- 24-hour data recovery turnaround
- +2 more outcomes
Companies that use Computer Network Solutions
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
Computer Network Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature5 records
Computer Network Solutions partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and major.
- MicrosoftcoreUses Microsoft Exchange Server for hosted email and collaboration services. Provides customers access to email, calendars, contacts, and tasks through Outlook on Windows PC or Mac.
- ScreenConnectcoreRemote support software used for remote desktop access and troubleshooting customer IT issues.
- AnyDeskcoreRemote desktop software offering used as an alternative remote access solution for customer support.
- AvayamajorProvides Avaya phone systems as part of business communication solutions for customers.
- SherpaDeskcoreHelp desk ticketing system used for managing customer support requests and communication.
Recent moves6 records
Expansion highlights4 records
Computer Network Solutions competitors and assessment
Company assessmentBroad incumbents
- Kyndryl: Kyndryl manages large-scale IT infrastructure, managed services, and end-user support for enterprise customers — a broad incumbent in managed IT services adjacent to CNS's managed solutions.
- Office Depot / OfficeMax Tech Services: Office Depot's in-store and on-site tech services provide computer repair, setup, and small-business IT support — a broad incumbent addressing the same SMB and consumer repair market.
- Asurion: Asurion provides device protection, repair, and tech support (Total Tech) for consumers and small businesses at scale — a broader incumbent with overlapping repair and remote support capabilities.
- CompuCom: CompuCom delivers managed IT services, end-user support, and infrastructure management to mid-market and enterprise customers — a larger incumbent operating in the same managed IT space.
Direct peers
- NerdsToGo: NerdsToGo is a franchised IT support provider serving small businesses with computer repair, networking, and managed IT services — directly comparable in services and customer segment to CNS.
- HelloTech: HelloTech provides on-demand in-home and remote tech support, smart home setup, and device troubleshooting for consumers and SMBs — competing directly with CNS's on-site and remote support model.
- Geek Squad (Best Buy): Best Buy's Geek Squad offers on-site and remote computer repair, setup, and tech support for consumers and small businesses — directly overlapping CNS's repair and remote support offerings.
- CMIT Solutions: CMIT Solutions is a national managed IT services franchise focused on SMBs, offering help desk, cybersecurity, and network management — directly overlapping CNS's managed solutions portfolio.
Emerging players
- GoDaddy Pro: GoDaddy Pro bundles website, email hosting, and productivity tools aimed at small businesses and the partners that serve them — overlapping CNS's hosted email and small-business productivity offerings.
- RingCentral (SMB): RingCentral delivers cloud VoIP and business communications to SMBs, overlapping CNS's VoIP and hosted voice practice as a scalable SaaS alternative to on-premises PBX.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Computer Network Solutions social profiles
Digital presenceComputer Network Solutions compliance and trust
Trust signalCompliance4 records
Computer Network Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Computer Network Solutions leadership team
Management profileNumber of profiles
Profiles1 record
Computer Network Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Computer Network Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Computer Network Solutions
What does Computer Network Solutions do?
Computer Network Solutions is a West Palm Beach-based IT services company that delivers on-site and remote computer repair, managed IT solutions, data recovery, hosted Microsoft Exchange email, wireless network setup, video surveillance installation, structured cabling, VoIP phone systems, and desktop support to small businesses and home users in the South Florida region. Services are delivered 24/7 with free diagnostics and a 90-day satisfaction guarantee on repairs.
Is Computer Network Solutions a public or private company?
Computer Network Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Computer Network Solutions founded?
Computer Network Solutions was founded in -1. It employs 1 to 10 people.
Where is Computer Network Solutions based?
Computer Network Solutions is headquartered in West Palm Beach, United States, in the North America region.
How does Computer Network Solutions make money?
Seven revenue lines are on record. IT Support and Repair Services are the primary driver. The others are managed IT Solutions, data Recovery Services, structured Cabling Installation, voIP Phone Systems, video Surveillance Systems and hosted Exchange.
Who are Computer Network Solutions's main competitors?
Broad incumbents on record are Kyndryl, Office Depot / OfficeMax Tech Services, Asurion and CompuCom. Direct peers are NerdsToGo, HelloTech, Geek Squad (Best Buy) and CMIT Solutions. Emerging players are GoDaddy Pro and RingCentral (SMB).
Does Computer Network Solutions have an API?
No public API is recorded for Computer Network Solutions.
What industry is Computer Network Solutions in?
Computer Network Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAA, Service Desk & Help Desk Services, with a secondary code of BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services. Its NAICS code is 541513 and its SIC code is 7370.