TSS
TSS Sensitive Freight is an Australian privately-held specialist freight operator that transports, warehouses, and installs high-value, fragile, and oversized equipment across Australia and New Zealand, serving healthcare, medical, IT, dental, scientific, print, and exhibition clients.
- Company typePrivate
- Founded2010
- HeadquartersSydney, Australia
- Headcount51–100
- GTM typeB2B
- OfferingServices
What TSS does
TSS Sensitive Freight Pty Ltd (trading as TSS, The Sensitive Freight Specialists) is an Australian privately-held specialist freight operator that transports, warehouses, and installs high-value, fragile, or oversized equipment that generalist carriers are not equipped to handle. The company was founded in 2010 and is headquartered in Moorebank, Sydney, with 51-100 employees and offices or warehouses in every Australian state and territory plus four New Zealand locations (Auckland, Wellington, Christchurch, Dunedin). Its core customers are healthcare providers, medical equipment manufacturers, IT/telco/power operators, dental and scientific laboratories, the print industry, and exhibition/trade-show organisers — segments where damage during transit causes direct revenue loss, downtime, or compliance exposure.
The operating model combines a fleet of purpose-built vehicles (air-ride suspension, 2.7m internal height, aviation load locking, hydraulic tailgates, GPS monitoring) with seven large-scale warehouses and a project management layer that coordinates cranes, custom crating, and installation. Technology is functional rather than cutting-edge: a TSS Online Customer Portal delivers 24/7 tracking with lat/long coordinates and electronic POD, two-way EDI integrates with customer systems, and warehouse management software provides inventory visibility. The company holds ISO 9001 and ISO 13485 certifications, the latter specifically credentialing it for medical device handling.
Commercially, TSS sells through enterprise field sales on a quote-based model with tiered service levels (Carton, Tailgate, Tailgate Express, Rite on Site, Dedicated), supplemented by 3PL warehousing and a FreightInsure freight-insurance referral. Revenue streams include transport transaction fees, warehousing managed services, project logistics, and insurance affiliate commissions. The company is founder- and management-owned (Managing Director Peter Mulligan), with no disclosed external investors, and is actively recruiting drivers alongside a nationwide 3PL expansion announced in September 2025.
TSS firmographics
Firmographics- Name
- TSS
- Legal name
- TSS Sensitive Freight Pty Ltd
- Website
- https://sensitivefreight.com.au
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- TSS Sensitive Freight is an Australian privately-held specialist freight operator that transports, warehouses, and installs high-value, fragile, and oversized equipment across Australia and New Zealand, serving healthcare, medical, IT, dental, scientific, print, and exhibition clients.
- Ownership category
- akta.pro rank
Where TSS is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices11 records
Markets served
TSS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Sensitive Freight Transportation: Core transportation services for sensitive freight including intrastate, regional and interstate services Australia-wide. Service levels include Carton (small consignments up to 30kgs), Tailgate Service, Tailgate Express Service, Rite on Site, and Dedicated Service for regional/remote areas.
- Warehousing and 3PL Services: Third-party logistics warehousing including container unpack and packing, pick pack and despatch, inventory management, specialised storage of high-value sensitive freight. Leased by square meterage for cost effectiveness.
- Logistics and Project Management: End-to-end project management for sensitive freight including installations, packing, unpacking, positioning, trade show services, office and laboratory relocations, and domestic airfreight.
- Freight Insurance: Insurance products offered in partnership with FreightInsure to cover goods against loss or damage during transit.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Carton Service - Small consignments up to 30kgs using vans and small trucks |
| Transaction based/ take rate | Pay-as-you-go | Tailgate Service - Up to 15 minutes on-site at both pickup and delivery |
| Transaction based/ take rate | Pay-as-you-go | Tailgate Express Service - Express timeline delivery |
| Transaction based/ take rate | Pay-as-you-go | Rite on Site - Up to 30 minutes on-site at both pickup and delivery |
| Transaction based/ take rate | Pay-as-you-go | Dedicated Service - Regional and remote areas |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
TSS product offering
Product offeringCore offering
TSS provides specialised sensitive freight transportation, warehousing, and logistics services across Australia and New Zealand using a modern fleet of purpose-built vehicles with air-ride suspension, GPS tracking, and aviation load locking systems. The company serves healthcare, medical equipment, IT, scientific, and exhibition industries with full lifecycle services including packing, transport, storage, installation, and positioning. A 24/7 online customer portal and EDI integration provide real-time visibility across all shipments.
Product overview
TSS (The Sensitive Freight Specialists) is a specialized freight services company offering a unified platform of transport, warehousing, and logistics services designed for sensitive, high-value, and complex freight. The core offering comprises three main service pillars: Transport Services (using purpose-built vehicles with Air-Ride suspension and GPS monitoring), Warehousing Services (modern secure facilities with 24/7 CCTV and inventory management), and Logistics Services (project management, airfreight, packing, and exhibition services). These are complemented by multiple service levels (Carton, Tailgate, Tailgate Express, Rite on Site, Dedicated, and Project Work), a digital TSS Online Customer Portal for 24/7 tracking, and industry-specific solutions for Healthcare, Medical Equipment, Dental, Scientific/Lab Equipment, IT/Power/Telco, Print, and Exhibition/Trade Show sectors. The company also offers 3PL warehousing and freight insurance as add-on services.
Differentiator
Problem solved
Functional benefit
Products and services
- Transport Services Sensitive freight transportation across Australia and New Zealand using a modern fleet of purpose-built vehicles with air-ride suspension, hydraulic tailgates, aviation load locking systems, non-skid flooring, padded internal rub rails, and GPS vehicle monitoring. Provides intrastate, regional, interstate, and priority domestic air freight services for high-value, fragile, and complex cargo.
- Warehousing Services
- Logistics Services
- TSS Online Customer Portal
- 3PL Warehousing
Quantifiable outcome
- 24/7 monitoring and tracking visibility
- +2 more outcomes
Companies that use TSS
Customer profileNamed customers5 records
Segments7 records
Ideal customer profiles4 records
TSS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
TSS partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Pacific Pathology Training Centre (PPTC)coreTSS provides discounted warehouse, delivery, and installation services for the not-for-profit Pacific Pathology Training Centre located at Wellington Hospital, New Zealand. PPTC supports development of medical laboratory sciences in Pacific Islands, providing training and assistance in clinical laboratories and blood transfusion services. TSS holds and manages lab equipment stock locally until ready for overseas shipment.
- FreightInsureminorTSS acts on behalf of FreightInsure Pty Ltd (ABN 56 659 137 550) and receives payment for distributing their general insurance products. TSS offers freight insurance signup through their website to cover goods against loss or damage during transit.
- FreightSafeminorInsurance claims are lodged through FreightSafe's claim form platform (claimform.freightsafe.com) for customers who have purchased freight insurance.
Scale indicators5 records
Recent moves12 records
Expansion highlights6 records
TSS competitors and assessment
Company assessmentDirect peers
- Pack & Send: Australia-based specialty freight and packaging services franchise offering fragile, oversized, and high-value item handling with national service, comparable to TSS's sensitive freight positioning.
- Kings Transport: Australian specialist logistics provider offering tailored transport, warehousing, and installation services across healthcare, IT, and high-value equipment verticals, directly comparable to TSS's niche focus and customer base in ANZ.
Broad incumbents
- CEVA Logistics: Global supply chain management company with AU/NZ presence, offering contract logistics and freight management, broadly comparable to TSS's integrated transport, warehousing, and logistics model.
- Iron Mountain: Global information management and asset lifecycle services company with specialized IT/data center logistics and secure transportation, overlapping TSS's IT/Power/Telco vertical at broader scale.
- Mainfreight: New Zealand-headquartered global 3PL with significant AU/NZ freight and warehousing operations, broader in scope than TSS but overlapping in supply chain and specialized transport verticals.
- Linfox: Largest privately-owned Australian logistics company with extensive warehousing and distribution fleet, comparable to TSS at a much larger scale with overlapping customer verticals including retail and FMCG.
- Agility Logistics: Global logistics provider with AU presence offering specialized freight including healthcare and life sciences logistics, with regulated-industry capabilities that overlap TSS's ISO 13485 positioning.
- DHL Supply Chain Australia: Global 3PL with significant Australian operations across warehousing, transport, and specialized logistics, with a healthcare/life sciences focus that directly overlaps TSS's regulated verticals.
- Toll Holdings: Major Australian freight and logistics incumbent (owned by Japan Post) offering warehousing, transport, and supply chain services, with broader scale but overlapping service categories to TSS.
- StarTrack (Toll): Australian parcel and freight network owned by Toll, serving enterprise and SMB customers nationally, broadly comparable to TSS's distribution footprint though focused on parcels rather than specialist freight.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
TSS social profiles
Digital presenceTSS compliance and trust
Trust signalCompliance2 records
TSS financial estimates
Financial estimateRevenue estimate
Valuation estimate
TSS leadership team
Management profileNumber of profiles
Profiles1 record
TSS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TSS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TSS
What does TSS do?
TSS provides specialised sensitive freight transportation, warehousing, and logistics services across Australia and New Zealand using a modern fleet of purpose-built vehicles with air-ride suspension, GPS tracking, and aviation load locking systems. The company serves healthcare, medical equipment, IT, scientific, and exhibition industries with full lifecycle services including packing, transport, storage, installation, and positioning. A 24/7 online customer portal and EDI integration provide real-time visibility across all shipments.
Is TSS a public or private company?
TSS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was TSS founded?
TSS was founded in 2010. It employs 51 to 100 people.
Where is TSS based?
TSS is headquartered in Sydney, Australia, in the Oceania region.
How does TSS make money?
Four revenue lines are on record. Sensitive Freight Transportation is the primary driver. The others are warehousing and 3PL Services, logistics and Project Management and freight Insurance.
Who are TSS's main competitors?
Direct peers on record are Pack & Send and Kings Transport. Broad incumbents are CEVA Logistics, Iron Mountain, Mainfreight, Linfox, Agility Logistics, DHL Supply Chain Australia, Toll Holdings and StarTrack (Toll).
Does TSS have an API?
No public API is recorded for TSS.