CarePoint Health

What CarePoint Health does

CarePoint Health is a not-for-profit, community-governed primary care organization founded in 2019 and headquartered in Mississauga, Ontario. It delivers integrated, team-based care through two clinic locations (a main site at 2695 North Sheridan Way and a satellite co-located with CMHA Peel in East Mississauga) staffed by 80+ interdisciplinary professionals including nurse practitioners, pharmacists, dietitians, physiotherapists, social workers, and mental health clinicians, supported by a network of 100+ affiliated family physicians.

The service portfolio spans nine affiliated patient services (chronic disease management, foot care, general primary care, medication management, mental health, nutrition counselling, physiotherapy, smoking cessation, and social service supports) and five community programs (Access Primary Care Mississauga, cancer screening, health education, Ontario Structured Psychotherapy (OSP), and vaccine clinics). Technology is operational rather than transformative: EHR/EMR systems with affiliated-physician integration, the OCEAN (CognisantMD) digital referral and online booking platform, and the SCOPE physician credentialing platform. No proprietary AI/ML capabilities are evident.

The revenue model is predominantly publicly funded: services are billed to OHIP (Ontario Health Insurance Plan), supplemented by patient-paid uninsured service fees, provincial program funding for OSP, and discrete provincial grants. Go-to-market is sales-led through physician referrals and self-referral pathways, augmented by community outreach, mobile screening units, and partnerships with local organizations. The September 2025 $5.1M CAD provincial grant, the OSP regional mandate covering Brampton/Halton/Mississauga/South Etobicoke, and a March 2026 cybersecurity incident jointly frame the current strategic posture.

Name

CarePoint Health

Legal name

CarePoint Health

Website

https://carepointhealth.ca

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Short description

CarePoint Health is a not-for-profit, community-governed primary care organization in Mississauga, Ontario, delivering integrated team-based care through two clinic locations, 80+ interdisciplinary professionals, and a 100+ affiliated-physician network, funded primarily by Ontario Health/OHIP and provincial grants.

Ownership category

akta.pro rank

Product category

Community Primary Care Services

NAICS

Social Assistance (624), Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Value-Based Primary Care Organizations (Risk-Bearing) (HLAFAGAF)

akta.pro secondary industries

Virtual Specialty Care Programs (Payer-Sponsored) (HLALACAD), Chronic Condition Virtual Care & Disease Management (Payer-Sponsored) (HLALACAE)

Keywords

• Community primary care
• Mental health services
• Chronic disease management
• Physiotherapy and rehabilitation
• Interdisciplinary health teams

Headquarters

HQ city

Mississauga

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. OHIP Provincial Healthcare Funding: Government-funded healthcare services covered by the Ontario Health Insurance Plan (OHIP). Most primary care services, mental health services through OSP, chronic disease management, and preventive care are publicly funded through the provincial healthcare system.
2. Uninsured Service Fees: Patients pay out-of-pocket for medical services not covered by OHIP, including uninsured procedures, forms, and administrative services. Fee guide published annually for services like medical certificates, travel consultations, and certain administrative tasks.
3. Provincial Investment Funding: $5.1 million in new provincial funding announced September 2025 to expand access to family doctors and primary care teams, connecting up to 12,800 more Mississauga residents to care.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

CarePoint Health is a not-for-profit community health organization that delivers integrated team-based primary care through two Mississauga clinic locations and a network of 100+ affiliated family physicians. Its portfolio spans nine affiliated patient services (general primary care, chronic disease management, mental health, foot care, medication management, nutrition counselling, physiotherapy, smoking cessation, and social service supports) and five community programs (Access Primary Care Mississauga, cancer screening, health education, vaccine clinics, and the Ontario Structured Psychotherapy program). Services are primarily funded through OHIP and supplemented by uninsured service fees and provincial grants.

Product overview

CarePoint Health is a single, unified healthcare delivery organization rather than a multi-module software platform. The organization provides integrated primary care through two clinic locations in Mississauga, Ontario. Its core service portfolio includes nine Affiliated Patient Services (Chronic Disease Management, Foot Care, General Primary Care, Medication Management, Mental Health, Nutrition Counselling, Physiotherapy, Smoking Cessation, and Social Service Supports) and five Community Programs (Access Primary Care Mississauga, Cancer Screening, Health Education, Ontario Structured Psychotherapy (OSP), and Vaccine Clinics). These services operate through an interprofessional care team model that includes family physicians, nurse practitioners, nurses, pharmacists, dietitians, social workers, physiotherapists, and psychiatrists. The Ontario Structured Psychotherapy (OSP) program is a distinct sub-brand providing free mental health services across a broader regional area (Brampton, Halton, Mississauga, South Etobicoke). The Affiliated Physicians Hub connects over 100 local physicians to the team's resources and referral pathways.

Differentiator

Problem solved

Functional benefit

Products and services

• General Primary Care
• Chronic Disease Management
• Mental Health Services
• Foot Care
• Medication Management
• Nutrition Counselling
• Physiotherapy
• Smoking Cessation
• Social Service Supports
• Access Primary Care Mississauga
• Cancer Screening
• Health Education Workshops
• Ontario Structured Psychotherapy (OSP)
• Vaccine Clinics
• Dr. Banwatt's Practice
• Affiliated Physicians Hub

Quantifiable outcome

• Connected 12,800 more Mississauga residents to primary care through $5.1M provincial funding expansion
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core, major and supporting.

• Ontario HealthcoreStrategic or Co-development PartnerProvincial health system oversight body that funds and supports CarePoint Health as a primary care organization. CarePoint is a founding partner of Mississauga Health Ontario Health Team.
• Mississauga HealthcoreStrategic or Co-development PartnerOntario Health Team bringing together healthcare providers in Mississauga to coordinate patient care. CarePoint is a founding partner collaborating on primary care expansion.
• Credit Valley Family Health TeamcoreStrategic or Co-development PartnerFamily health team partnership for collaborative primary care delivery and the Access Primary Care Mississauga program expansion.
• Summerville Family Health TeamcoreStrategic or Co-development PartnerFamily health team partnership for collaborative primary care delivery and patient access expansion initiatives.
• LAMP Community Health CentrecoreStrategic or Co-development PartnerCommunity health centre partnership for primary care collaboration and community health initiatives in Mississauga.
• Canadian Mental Health Association (CMHA) PeelcoreStrategic or Co-development PartnerCo-location partnership where CarePoint Health operates a satellite clinic inside the CMHA office at Sussex Building, Suite #210C, Mississauga.
• Partners Community HealthmajorStrategic or Co-development PartnerHealthcare partner for mobile cancer screening bus initiative. CarePoint nurse practitioners provided education and screening services at partner events.
• CareFirst OntariomajorStrategic or Co-development PartnerPartner in mobile cancer screening bus program bringing preventive health services to communities across Mississauga.
• Ocean (CognisantMD)coreTechnology or IntegrationDigital referral and booking platform enabling healthcare providers to send referrals electronically and patients to book appointments online.
• SCOPE (ScopeHub)supportingTechnology or IntegrationPhysician registration and credentialing platform for affiliated physician network management.
• ISNA MosquesupportingStrategic or Co-development PartnerCommunity partnership for Ramadan health workshops. CarePoint dietitians delivered in-person diabetes education at ISNA mosque location.
• Mississauga LibrariessupportingStrategic or Co-development PartnerCommunity partnership for health education and awareness, leveraging library locations for community outreach.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Centretown Community Health Centre: Ottawa-based CHC offering team-based primary care, mental health, and social services. Direct comparable in terms of community-governed, Ontario Health-funded, multi-disciplinary primary care delivery.
• South Riverdale Community Health Centre: Toronto CHC delivering integrated primary care, mental health, and community programs funded by Ontario Health. Highly comparable in mission, funding structure, team-based model, and emphasis on equity-deserving populations.
• LAMP Community Health Centre: Toronto-based multi-site community health centre delivering team-based primary care, mental health, and social services funded by Ontario Health. Direct peer as a Core strategic partner of CarePoint with a near-identical CHC service model and allied health staffing.
• Parkdale Queen West Community Health Centre: Toronto CHC providing team-based primary care, mental health counselling, harm reduction, and community programming with a similar Ontario Health funding model and interprofessional team structure.
• Credit Valley Family Health Team: Mississauga-based Family Health Team that is a Core CarePoint partner for the Access Primary Care Mississauga program. Comparable in providing team-based primary care to the same Mississauga patient base.
• Summerville Family Health Team: Family Health Team operating in the Mississauga area and a Core strategic partner of CarePoint for primary-care collaboration and patient-access expansion. Operates a similar physician-attached, team-based care model.

Emerging players

• Maple: Canadian virtual care platform providing on-demand primary care and mental health services. Competes for virtual and self-pay demand for the same patient segments CarePoint serves via OSP and Access Primary Care.
• Inkblot Therapy: Canadian online therapy platform offering virtual counselling across provinces. Competes with CarePoint's OSP program for the same Ontario adult population seeking accessible mental health support.

Broad incumbents

• Trillium Health Partners: Large hospital system serving Mississauga and the surrounding region. Operates overlapping primary care, mental health, and chronic disease programs at much greater scale, anchoring the same Ontario Health Team that CarePoint is part of.
• William Osler Health System: Hospital system serving Brampton and surrounding areas within CarePoint's OSP catchment. A broader incumbent with overlapping primary care and mental health service lines that competes for the same regional funding.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CPHMississauga
• Xx.com/CarepointM

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CarePoint Health