Reorder
Reorder Tecnologia e Informática is a privately held Brazilian IT services firm founded in 1994 that delivers BPO (including RPO and HRO), ITO, and technology consulting to enterprise and government clients across Brazil.
- Company typePrivate
- Founded1994
- HeadquartersBarra, Brazil
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Reorder does
Reorder Tecnologia e Informática is a privately held Brazilian IT services company founded in 1994 and headquartered in São Paulo. It delivers three core offerings to the Brazilian corporate market: BPO (Business Process Outsourcing, including Recruitment Process Outsourcing and Human Resources Outsourcing), ITO (Information Technology Outsourcing, covering Data Center Services, End User Services, managed services, and human capital management), and Technology Consulting focused on identifying and acquiring new technologies for client growth. The service stack combines ITIL-based service management, virtualization, Veeam-based data protection, and a broad multi-vendor technology partner ecosystem spanning AWS, Cisco, HPE, HP, Microsoft, IBM, Red Hat, Veeam, Lenovo, Ingram Micro, ESET, Positivo, and Automatos-PSP.
Reorder operates an enterprise-focused direct sales motion across Brazil, with named clients spanning pharmaceuticals (Wyeth, Fort Dodge, Sandoz, Zoetis, Farma CIA), manufacturing (Whirlpool, Volkswagen, Positivo, Davo), financial services (Itaú), electronics and technology (Videolar, Atos, Siemens), agriculture/food (Cacau Show), education (Centro Paula Souza, SENAC, FDE), and government agencies (Secretaria de Saúde SP, Secretaria da Fazenda SP, Governo Estado Paraná, AGU, TRT-2, Prodesp), plus nonprofit clients such as SEBRAE and FIE. Pricing is quote-based and not publicly disclosed. The company is self-funded with no external investment, no subsidiaries, no acquisitions, and no disclosed revenue. Marketing relies on a corporate website, LinkedIn, and Twitter. With 51-100 employees, Reorder positions itself as a long-tenured, multidisciplinary services provider targeting Brazilian enterprises that require integrated IT and process outsourcing under a single accountable vendor.
Reorder firmographics
Firmographics- Name
- Reorder
- Legal name
- Reorder Tecnologia e Informática
- Website
- https://reorder.com.br
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Reorder Tecnologia e Informática is a privately held Brazilian IT services firm founded in 1994 that delivers BPO (including RPO and HRO), ITO, and technology consulting to enterprise and government clients across Brazil.
- Ownership category
- akta.pro rank
Reorder industry classification
Industry- Product category
- IT Outsourcing Services
- NAICS
- Custom Computer Programming Services (541511), Management Consulting Services (54161), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Business Process-Aligned IT Outsourcing (ITO + BPO Integrated) (BPAEAMAJ)
- akta.pro secondary industry
- Operations & Process Improvement Consulting (BPAHACAB)
Keywords
Where Reorder is headquartered
LocationHeadquarters
- HQ city
- Barra
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
Reorder business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- IT Outsourcing Services: Managed IT services including Data Center Services, End User Services, and managed services delivered through professional teams
- BPO Services: Business Process Outsourcing including RPO (Recruitment Process Outsourcing) and HRO (Human Resources Outsourcing) services
- Technology Consulting: Technology consulting services for identification and acquisition of new technologies for sustainable growth
- Professional Services: Specialized professional services with direct action in technology processes including managed services, RPO, and HRO
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Reorder product offering
Product offeringCore offering
Reorder provides business process outsourcing (BPO), information technology outsourcing (ITO / Business Technology Outsourcing with managed services), and technology consulting services to corporate clients across Brazil. Sub-service lines include Data Center Services, End User Services, and Human Capital Management (BPO/HRO/RPO). Reorder delivers solutions comprising services, software, hardware, processes, integrations, and cloud capabilities (IaaS, PaaS, SaaS) through multidisciplinary professional teams, ITIL-based methodologies, and a network of strategic technology partners.
Product overview
Reorder is a Brazilian IT services provider operating since 1994 that offers a portfolio of managed IT services organized into three core offerings: BPO Reorder (Business Process Outsourcing with RPO and HRO components), ITO Reorder (Business Technology Outsourcing), and Technology Consulting. Supporting these are sub-product service lines including Data Center Services (management, implementation, CMDB), End User Services (Service Desk, Field Services, break-fix), and Human Capital Management (recruitment, outsourcing). Solutions are composed of services, software, hardware, processes, integrations, communication, IaaS, PaaS, and SaaS, and are tailored to each client's business characteristics and sector needs.
Differentiator
Problem solved
Functional benefit
Products and services
- BPO Reorder (Business Process Outsourcing) Business Process Outsourcing service offering RPO (Recruitment Process Outsourcing) and HRO (Human Resources Outsourcing) solutions, providing professional services with specialized teams for technology-focused processes and managed services for corporate clients.
- ITO Reorder (Business Technology Outsourcing) Information Technology Outsourcing service focused on control, process efficiency, and results for managed services, operating preventively and structurally to neutralize service interruption impacts, ensuring uniformity of processes across client environments.
- Technology Consulting Technology consulting aimed at identifying and acquiring new technologies for sustainable business growth, helping clients evaluate and adopt solutions across their IT estate.
- Data Center Services Management and implementation of technologies and assets, physical and logical moving, demand and change management, and CMDB (Configuration Management Database) operations for client data center environments.
- End User Services End-user support through specialized teams across Service Desk, Field Services, software and hardware configuration support, break-fix, asset management, and incident and demand control.
- Human Capital Management Human resource demand management, BPO, process automation, specialized recruitment and selection/hunting services, contingent labor, and complete team outsourcing for corporate clients.
Quantifiable outcome
- High customer satisfaction rates
Companies that use Reorder
Customer profileNamed customers25 records
Segments2 records
Ideal customer profiles1 record
Reorder technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Reorder partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and supporting.
- Amazon Web Services (AWS)coreTechnology partnership for cloud infrastructure and services including IaaS, PaaS capabilities.
- CiscocoreTechnology partnership for networking and infrastructure solutions.
- HPE (Hewlett Packard Enterprise)coreSpecialized partnership with HPE technology including servers, storage, and enterprise solutions.
- HPcorePartnership for HP hardware and printing solutions.
- MicrosoftcorePartnership including Microsoft CSP (Cloud Solution Provider) and partner network programs.
- IBMcoreTechnology partnership for IBM enterprise solutions and services.
- Red HatcoreSpecialized partnership for Red Hat open source solutions and enterprise Linux.
- VeeamcoreSpecialized partnership for Veeam backup and data protection solutions.
- LenovosupportingHardware partnership for Lenovo computers and enterprise solutions.
- Ingram MicrosupportingDistribution partnership for technology products and solutions.
- PositivosupportingPartnership for Positivo technology products and solutions.
- ESETsupportingPartnership for ESET cybersecurity and endpoint protection solutions.
- Automatos-PSPsupportingPartnership for Automatos technology solutions.
Scale indicators1 record
Recent moves5 records
Expansion highlights5 records
Reorder competitors and assessment
Company assessmentBroad incumbents
- TOTVS: Largest Brazilian enterprise software company with adjacent IT services, BPO, and consulting offerings. Comparable to Reorder in serving Brazilian enterprises with technology solutions but primarily focused on proprietary ERP/software rather than pure IT outsourcing.
- Accenture Brazil: Global IT services and consulting firm with a large Brazilian operation offering IT outsourcing, BPO, and technology consulting. Competes with Reorder for large enterprise ITO/BPO contracts but operates at much greater scale across all industries.
- IBM Brazil: Global technology and services company with a major Brazilian presence offering IT outsourcing, managed services, and consulting. Overlaps with Reorder in enterprise IT services but operates at much broader scale and includes proprietary software, hardware, and cloud offerings.
- NTT Data Brasil: Global IT services provider with a significant Brazilian operation offering IT outsourcing, consulting, and managed services. Comparable to Reorder in providing enterprise ITO/BPO services in Brazil but with greater international scale and delivery capacity.
- TCS Brazil: Global IT services and consulting firm with operations in Brazil providing IT outsourcing, BPO, and digital transformation. Competes with Reorder in enterprise ITO/BPO but at vastly greater scale and global delivery footprint.
Direct peers
- CI&T: Brazilian-born digital and IT services firm specializing in technology outsourcing, managed services, and digital transformation for enterprise clients. Comparable to Reorder in offering BPO/ITO services with a Brazilian delivery base and multinational enterprise customer portfolio.
- Tivit: Brazilian IT services and BPO company offering cloud, IT outsourcing, managed services, and digital business solutions to enterprise clients across multiple verticals. Directly comparable to Reorder in combined ITO/BPO model serving enterprise and government in Brazil.
- Stefanini: Brazilian global IT services and BPO company offering IT outsourcing, consulting, and digital solutions to enterprise clients. Directly comparable to Reorder in providing integrated ITO/BPO services with a strong enterprise and government customer base across Latin America.
Regional players
- Logicalis Brazil: Latin American IT solutions and managed services provider offering IT outsourcing, data center, and network services. Comparable to Reorder in enterprise ITO offerings and partner-driven (Cisco, HPE, IBM) services model across Latin America.
- Senior Solution: Brazilian IT services and consulting firm offering IT outsourcing, managed services, and technology consulting to mid-market and enterprise clients. Comparable to Reorder in BPO/ITO offerings and Brazilian enterprise customer focus, though smaller in scale.
Market position
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Reorder social profiles
Digital presenceReorder financial estimates
Financial estimateRevenue estimate
Valuation estimate
Reorder leadership team
Management profileNumber of profiles
Reorder funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Reorder M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Reorder
What does Reorder do?
Reorder provides business process outsourcing (BPO), information technology outsourcing (ITO / Business Technology Outsourcing with managed services), and technology consulting services to corporate clients across Brazil. Sub-service lines include Data Center Services, End User Services, and Human Capital Management (BPO/HRO/RPO). Reorder delivers solutions comprising services, software, hardware, processes, integrations, and cloud capabilities (IaaS, PaaS, SaaS) through multidisciplinary professional teams, ITIL-based methodologies, and a network of strategic technology partners.
Is Reorder a public or private company?
Reorder is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Reorder founded?
Reorder was founded in 1994. It employs 51 to 100 people.
Where is Reorder based?
Reorder is headquartered in Barra, Brazil, in the Latin America region.
How does Reorder make money?
Four revenue lines are on record. IT Outsourcing Services are the primary driver. The others are BPO Services, technology Consulting and professional Services.
Who are Reorder's main competitors?
Broad incumbents on record are TOTVS, Accenture Brazil, IBM Brazil, NTT Data Brasil and TCS Brazil. Direct peers are CI&T, Tivit and Stefanini. Regional players are Logicalis Brazil and Senior Solution.
Does Reorder have an API?
No public API is recorded for Reorder.
What industry is Reorder in?
Reorder's product category is IT Outsourcing Services. Its primary akta.pro industry code is BPAEAMAJ, Business Process-Aligned IT Outsourcing (ITO + BPO Integrated), with a secondary code of BPAHACAB, Operations & Process Improvement Consulting. Its NAICS code is 541511 and its SIC code is 7370.