Cambodia-Vietnam Insurance

What Cambodia-Vietnam Insurance does

Cambodia-Vietnam Insurance Plc (CVI) is a Phnom Penh-headquartered general insurance company incorporated on July 24, 2009 and licensed under the Insurance Law of the Kingdom of Cambodia. Operating as a subsidiary within the BIDV (Bank for Investment and Development of Vietnam) financial group and affiliated with sister entity BIDC, CVI sells a diversified non-life insurance portfolio spanning motor vehicle and motorcycle coverage (including regulated compulsory civil liability), health care and personal accident, travel, fire and special perils, marine cargo, inland transit, air cargo, aviation, contractor's all risk and erection all risk, machinery breakdown, business interruption, public liability, money, agriculture crop, and cyber insurance. Distribution combines a nationwide network of more than 150 regional sales offices, an online sales portal at online.cvi.com.kh, iOS and Android mobile applications integrated with BIDC's mobile banking platform, bancassurance distribution through BIDC, and partnerships with brokers including Less Solutions and MGA Asia.

The company's technology stack is built around digital policy issuance and claims servicing rather than proprietary AI: policies purchased online generate electronic certificates within 10 minutes of payment, and claims are processed through a panel network of 300+ hospitals and garages across Cambodia that enable cashless settlement. CVI maintains 24/7 hotlines for sales and claims and offers International SOS integration for travel insurance medical assistance. Product pricing is a mix of regulated tariffs (e.g., USD 170 annual civil liability for private vehicles under six seats) and market-based pricing for voluntary lines, with online discounts of up to 50% on auto premiums used as a digital acquisition lever.

Revenue is generated primarily through non-life insurance premiums across individual and corporate customers. The customer base spans individual consumers (the volume engine, concentrated in motor, health, and accident lines) and corporate clients across construction, healthcare, telecommunications, aviation, and financial services. Notable B2B relationships include bancassurance with BIDC (nearly USD 800 million in assets), a comprehensive cooperation agreement with Metfone (Viettel Cambodia), cross-promotional partnerships with Angkor Milk and hospitals such as Cho Ray Phnom Penh and InterCare, and aviation coverage for KC International Airlines. CVI was recognized as an aviation insurance market leader in Cambodia by 2017 and continues to position itself as one of the largest non-life insurers in the country, most recently receiving the BIDV Flag of Merit Award in 2024 for 15 years of market contribution and a Global Economics Award in 2026.

Name

Cambodia-Vietnam Insurance

Legal name

Cambodia-Vietnam Insurance Plc

Website

https://cvi.com.kh

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

51–100 employees

Short description

Cambodia-Vietnam Insurance Plc (CVI) is a Phnom Penh-based general insurer and BIDV group subsidiary offering motor, health, property, aviation, and specialty insurance to Cambodian consumers and corporates via 150+ branches, digital channels, and a 300+ hospital/garage panel network.

Ownership category

akta.pro rank

Product category

Non-Life Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126), Direct Health and Medical Insurance Carriers (524114), Direct Insurance (except Life, Health, and Medical) Carriers (52412)

SIC

Insurance Carriers, Nec (6399), Fire, Marine & Casualty Insurance (6331), Accident & Health Insurance (6321)

akta.pro primary industry

Commercial Package / Business Owners Policies (BOP) (FSAJAMAG)

Keywords

• Non-life insurance
• Motor insurance
• Property insurance
• Health insurance
• Aviation insurance

Headquarters

HQ city

Phnom Penh

HQ country

Cambodia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Non-Life Insurance Premiums: CVI generates revenue through premiums from various non-life insurance products including motor vehicle, motorcycle, health care, personal accident, travel, fire, marine cargo, property, engineering, aviation, cyber, and other specialized insurance lines. The company operates as a general insurer licensed under the Insurance Law of the Kingdom of Cambodia.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels8 records

Core offering

Cambodia-Vietnam Insurance Plc (CVI) is a licensed general insurer in Cambodia offering a broad portfolio of non-life insurance products including motor vehicle, motorcycle, health care, personal accident, travel, fire and special perils, marine cargo, property all risks, engineering, contractor's all risk, aviation, cyber, and agriculture insurance. The company distributes these products through direct sales, an online portal (online.cvi.com.kh), a mobile app, bancassurance partners, broker networks, and a panel of 300+ hospitals and garages for cashless claims.

Product overview

Cambodia-Vietnam Insurance Plc (CVI) is a general insurance company incorporated in Cambodia in 2009, licensed as an approved general insurer. The company operates as a diversified insurance provider offering a broad portfolio of products across multiple distribution channels including direct sales, an online platform (online.cvi.com.kh), and a bancassurance platform (bancas.cvi.com.kh). Their product portfolio includes: Motor insurance products (Motor Vehicle Insurance, Motorcycle Insurance, Civil Liability Insurance, Comprehensive Car Insurance); Health and personal protection (Health Care Insurance, Personal Accident Insurance); Property insurance (Fire and Special Perils Insurance, Property All Risks Insurance, Business Interruption Insurance, Cyber Insurance, Money Insurance); Construction and engineering (Contractor's Plant and Machinery Insurance, Erection All Risks Insurance, Contractor/Erection All Risk Insurance); Transportation (Marine Cargo Insurance, Inland Transit Insurance, Air Cargo Insurance, Aviation Insurance); and specialized products (Agriculture Crop Insurance, Public Liability Insurance, Travelcare Insurance). The company maintains extensive networks of panel hospitals and garages across Cambodia to support claims processing for policyholders.

Differentiator

Problem solved

Functional benefit

Brands

• CVI Online: Online insurance sales platform offering motor, health, accident, travel, and property insurance products.
• CVI Autocare
• Bancassurance

Products and services

• Motor Vehicle Insurance Comprehensive motor vehicle insurance covering own damage to the vehicle, personal accident insurance for passengers according to seat count, and third party liability coverage.
• Motorcycle Insurance Comprehensive motorcycle insurance covering own damage, personal accident for driver and passengers, and third party civil liability.
• Health Care Insurance Healthcare insurance covering medical, surgical, accident treatment, and hospitalization expenses (including pre and post-hospitalization), with cashless facility at panel hospitals in Cambodia.
• Personal Accident Insurance Personal accident insurance covering accidental death, disablement, and bodily injury for individuals, families, and employees.
• Travelcare Insurance Travel insurance protecting policyholders globally against overseas medical expenses, loss of personal effects, trip cancellation, loss of baggage, personal liability, and hijacking, with 24-hour medical assistance via International SOS.
• Fire and Special Perils Insurance Property insurance protecting buildings, plants, machinery, stock, furniture, and contents against fire, lightning, explosion, storms, flood, and water damage.
• Marine Cargo Insurance Insurance coverage for goods in international transit, protecting importers and exporters against financial loss from physical damage to cargo during marine transport.
• Cyber Insurance Insurance covering customers against online retail fraud, unauthorized transactions, cyber extortion, and identity theft.
• Machinery Breakdown Insurance Insurance covering loss to machinery and equipment due to accidental, electrical, and mechanical breakdowns from internal and external causes during operation or at rest.
• Property All Risks Insurance All-risks policy covering accidental or physical loss or damage to property due to any cause not specifically excluded, targeted at large business organizations with diversified activities.
• Contractor/Erection All Risk Insurance Comprehensive construction project insurance covering contract works, construction machinery, and third party claims for property damage or bodily injury.
• Erection All Risks Insurance Insurance providing protection against unforeseen and sudden physical loss or damage to plant and machinery during erection, installation, and commissioning, including third party claims.
• Business Interruption Insurance Insurance covering loss of profits and earnings when business is forced to temporarily close due to fire or other insurable events until operations resume.
• Public Liability Insurance Insurance covering legal liabilities to third parties for accidental death, bodily injury, and property damage arising from business operations.
• Aviation Insurance Insurance coverage for aircraft operations including Aircraft Hull All Risk, Aircraft Hull War, Aviation Liability, Passenger Liability, and Pilot and Crew Member Insurance.
• Automobile Civil Liability Insurance Compulsory insurance covering vehicle owners for death or bodily injury to third parties and property damage to third parties, with coverage up to USD 10,000 per person for personal injury and USD 10,000 per accident for property damage.
• Comprehensive Car Insurance Comprehensive automobile insurance covering own damage, accident coverage for passengers, and third party liability with benefits up to USD 100,000.
• Bancassurance Platform (BIC Binh An and BIC Home Care) Digital bancassurance platform (bancas.cvi.com.kh) distributing BIC Binh An and BIC Home Care insurance products through BIDC banking branches.
• Online Insurance Sales Platform Direct-to-consumer digital platform enabling online purchase of car, motorcycle, health, accident, travel, home, and cargo insurance with electronic certificate delivery within 10 minutes of payment.

Quantifiable outcome

• Electronic insurance certificate delivery within 10 minutes of successful payment
• +3 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Nine partnerships are on record, tiered major, core and minor.

• InterCare HospitalmajorStrategic or Co-development Partner · 15 March 2024InterCare Hospital is a member of Canadia Group and offers highest standard healthcare in Cambodia with modern facilities and skilled multidisciplinary doctors. Partnership ensures CVI policyholders have access to high-quality healthcare with direct billing payment to CVI.
• Cho Ray Phnom Penh HospitalmajorStrategic or Co-development Partner · 27 February 2024Cho Ray Phnom Penh Hospital is a leading healthcare facility in Cambodia. CVI, BIDC, and Cho Ray signed cooperation agreement for strategic partnership to serve clients with comprehensive insurance, banking, and healthcare services.
• Angkor MilkmajorStrategic or Co-development Partner · 22 February 2024Angkor Milk is a leading dairy products company in Cambodia and member of Vinamilk Corporation (Vietnam). Partnership among CVI, Angkor Milk, and BIDC aims to strengthen cooperation in using each company's products and promoting brand names to partners and customers.
• MGA Asia Insurance BrokersmajorChannel Partner/ Reseller/ Distributor · 6 September 2023MOU signing ceremony between CVI and MGA Asia Insurance Brokers on Motor Insurance cooperation at CVI head office.
• Less Solutions Insurance Broker (Cambodia)majorChannel Partner/ Reseller/ Distributor · 6 July 2022Strategic business cooperation agreement between CVI and Less Solutions Insurance Broker for long-term, sustainable partnership to strengthen business activities and improve competitiveness in the market.
• MetfonecoreStrategic or Co-development Partner · 27 August 2021Metfone is a subsidiary of Vietnam Military Industry and Telecommunications Group (Viettel), Cambodia's leading mobile operator with over 11,000 BTS stations and extensive fiber optic network covering all 25 provinces. CVI, BIDC, and Metfone signed comprehensive cooperation agreement for cross-selling products and mutual brand promotion.
• COVID-19 Insurance ConsortiumminorStrategic or Co-development Partner · 25 August 2020CVI participated as one of 9 member companies in the COVID-19 Insurance Consortium formed by Ministry of Economy and Finance and Insurance Association of Cambodia to provide COVID-19 health insurance for foreign travelers entering Cambodia, with coverage up to USD 50,000.
• BOLA (Barometer of Liability Agreement)minorStrategic or Co-development Partner · 18 October 2019CVI signed BOLA agreement with all General Insurance Companies in Cambodia to speed up claim processing, promote insurance industry image, and provide platform for settling motor liability insurance disputes.
• International SOSmajorTechnology or IntegrationInternational SOS is the world's leading provider of global medical assistance. CVI provides clients with access to 24-hour medical services, referrals to qualified doctors and hospitals, and emergency medical evacuations through International SOS during overseas travel.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Forte Insurance (Cambodia) Plc: One of Cambodia's largest general (non-life) insurers offering motor, property, health, marine and engineering lines through branches and agency networks. Directly comparable to CVI in product breadth, distribution model and Cambodian market positioning.
• PVI Insurance Corporation (Vietnam): Vietnam's largest non-life insurer, state-owned, offering motor, property, marine, energy and specialty lines. Comparable general insurer in the regional Vietnamese market with similar diversified non-life portfolio and large-enterprise orientation.
• BIC (BIDV Insurance Corporation): Vietnamese non-life insurer and direct affiliate within the BIDV group alongside CVI. Offers motor, property, marine, engineering and personal lines through bancassurance channels, sharing the BIDV banking ecosystem that anchors CVI's distribution.
• Asia Insurance (Cambodia) Plc: Cambodia-based general insurer offering motor, fire, marine cargo, personal accident and engineering lines. Comparable peer operating in the same Cambodian non-life market with similar diversified product portfolio and distribution mix.
• Ly Hour Insurance Plc: Cambodia-based general insurer providing motor, fire, health, personal accident and travel insurance. Comparable peer with similar local distribution footprint and product mix targeting Cambodian consumers and SMEs.
• Cambodian Reinsurance Company: Cambodia's national reinsurer providing capacity and technical support to domestic insurers including motor, fire, marine and engineering lines. Comparable as a peer operating in the Cambodian insurance value chain with overlapping risk classes.
• Infinity General Insurance (Cambodia): Cambodian general insurer offering motor, property, health and engineering coverage. Directly comparable to CVI as a domestic non-life carrier competing for the same corporate and individual customers in Cambodia.

Broad incumbents

• Bao Viet Holdings (Insurance): Vietnam's largest insurance and financial group with diversified P&C, life and investment lines. Comparable as a regional broad-line incumbent with non-life underwriting capability overlapping CVI's product categories, though at much larger scale.
• MSIG Vietnam: Subsidiary of Japan's MS&AD Insurance Group operating in Vietnam as a general insurer. Comparable as a regional non-life competitor with multinational backing underwriting motor, property, marine and engineering classes across the same risk categories.
• AXA Insurance Cambodia: Global insurer with general insurance operations in Cambodia offering motor, property, health and personal accident products. Comparable as a multinational incumbent with deeper capital base competing for the same Cambodian non-life customer segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/cambodiavietnaminsurance
• LinkedInlinkedin.com/company/cambodia-vietnam-insurance-plc-cvi

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cambodia-Vietnam Insurance