Taxi 40100

What Taxi 40100 does

Taxi 40100 is Austria's largest taxi dispatch and mediation company, incorporated as Taxi 40 100 Taxifunkzentrale GmbH in 1999 with origins in a 1963 V.Ö.T. (Verband Österreichisches Transportgewerbe) radio dispatch operation. The company connects customers with 1,700+ taxis in Vienna and additional fleets in Linz (Taxi 2244), Wels, Villach, and Eisenstadt, generating revenue from transaction-based commissions on rides priced under the regulated Wiener Taxitarif, fixed-price airport transfers (including group rates for 5-8 passengers), corporate account services, courier/botenfahrt delivery, and ancillary services such as taxi driver training (Taxischule) and limousine service (ttc GmbH, acquired 2016). Customer segments span individual consumers (primary), business customers, airport travelers, and time-sensitive courier clients.

The operating platform combines a data radio dispatch center, real-time GPS fleet tracking, in-vehicle cashless payment terminals accepting Bankomat, credit cards, PayPal, GooglePay, ApplePay, and NFC, and a customer portal for corporate billing and account management. Customer access is provided through five channels — phone (01 40100), iOS/Android smartphone app, WhatsApp messaging, web portal, and a dedicated transfer desk at Vienna Airport Terminal Check-in 3 (Skylink). As of July 2024, 75% of the connected fleet consists of hybrid or electric vehicles, and the company holds TÜV certifications to EN ISO 9001:2015 (quality) and EN ISO 14001 (environmental management).

Leadership comprises three Geschäftsführer: Mag. Christian Holzhauser, Manfred Schmid, and Mag. Andreas Hödl (appointed January 2019 following the retirement of long-serving KommR Leopold Müllner). The company is privately held with no disclosed venture capital or private equity funding. Recent product launches include the 'Safe Taxi' partitioned vehicle service (2020, first in Vienna) and the Calista AI chatbot and Callbot (2024) for automated customer service. Subsidiary structure includes WIHUP Taxiservice GmbH, CC Taxicenter GmbH (payment/portal), Vienna Taxiservice GmbH, cabcharge Vermittlung von Inkassofahrten GmbH, Taxi Cash Organisation, and ttc GmbH, supporting a vertically integrated dispatch-to-payment stack.

Name

Taxi 40100

Legal name

Taxi 40 100 Taxifunkzentrale GmbH

Website

https://taxi40100.at

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

51–100 employees

Short description

Taxi 40100 is Austria's largest taxi dispatch company, operating since 1963 with 1,700+ connected vehicles in Vienna and four other Austrian cities, offering multi-channel ordering (phone, app, WhatsApp, web, airport counter), fixed-price airport transfers, and corporate account services.

Ownership category

akta.pro rank

Product category

Ground Transportation / Taxi Dispatch Services

NAICS

Taxi and Ridesharing Services (485310)

SIC

Transportation Services (4700)

akta.pro primary industry

Dispatch / Call Center Taxi Services (THADAEAB)

akta.pro secondary industries

Taxi-Hail Aggregators & Dispatch Platforms (E-Hail for Licensed Taxis) (TLAFAIAD), Ride-Hailing & Taxi Aggregation Platforms (BPAMAIAE)

Keywords

• Taxi dispatch services
• Airport transfer bookings
• Mobile taxi booking
• Corporate taxi accounts
• Taxi driver training

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Taxi Ride Revenue: Revenue generated from taxi transportation services, calculated according to the official Vienna taxi tariff. Pricing includes base fare, distance charges, and applicable surcharges per Wiener Taxitarif regulations.
2. Airport Transfer Services: Fixed-price airport transfer bookings from Vienna to the airport (and vice versa), including group rates for 5-8 passengers.
3. Customer Portal Services: Online customer portal for taxi booking and account management, with payment processed via cash, credit card, or invoice.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

Taxi 40100 is Austria's largest taxi dispatching company, mediating taxi rides across Vienna (1,700+ vehicles) and additional Austrian cities via phone, mobile app, WhatsApp, web portal, and an airport counter. Core services include on-demand taxi dispatch with cashless payment, fixed-price airport transfers to/from Vienna Airport, courier/messenger services, corporate accounts, and taxi driver training.

Product overview

Taxi 40100 is Austria's largest taxi dispatching company operating since 1963, offering a multi-channel taxi ordering platform with a fleet of over 1,700 vehicles in Vienna plus operations in Linz, Wels, Villach, and Eisenstadt. The core offering centers on the Taxi 40100 App for mobile taxi booking, supplemented by phone ordering, WhatsApp ordering, and the Kundenportal online portal. Services include airport transfers with fixed pricing, business account services, courier/botendienste, green/eTaxi options, and Safe Taxi with partition walls. The company also operates a taxi school (Taxischule) offering Taxi Driver Courses (Taxilenkerkurse), Radio Courses (Funkkurse), an All-Inclusive Training Package, and the Info4TaxiDrivers learning app. Additional services encompass lost & found, taxi vouchers, and an AI-powered chatbot (Calista) for automated customer inquiries.

Differentiator

Problem solved

Functional benefit

Brands

• Green Taxi: Eco-friendly taxi service with hybrid and electric vehicles
• Premium Qualität
• Transfer 40100
• Taxischule

Products and services

• Taxi 40100 App Mobile application for ordering taxis in real-time via smartphone (iOS and Android). Supports fixed-price airport bookings, cashless payment, and integrates with WhatsApp for alternative ordering.
• Taxi 2244 App Mobile application for ordering taxis in Linz, Austria, part of the Taxi 40100 group fleet network.
• WhatsApp Ordering Taxi ordering service via WhatsApp messaging platform at phone number +43 1 40100 for quick, conversational booking.
• Kundenportal (Customer Portal) Online customer portal operated by CC Taxicenter GmbH for real-time taxi ordering, pre-booking, requesting fixed-price estimates, ordering taxi vouchers, and account-based billing. Requires individual customer account registration; supports cash, credit card, or invoice payment.
• Airport Transfer Service (Transfer 40100) Fixed-price taxi transfer service to and from Vienna International Airport, including group transfer options for 5-6 and 7-8 passengers. Includes a dedicated transfer desk at airport Terminal Check-in 3 (Skylink) for on-site and pre-order booking.
• Firmenkunden (Business Customer Service) Dedicated taxi service for corporate clients and business customers, offering preferential rates and account-based invoicing through the Kundenportal.
• Botenfahrten (Courier Services) Express courier and messenger taxi service for urgent document and small parcel delivery across Vienna using the Taxi 40100 fleet.
• Taxi-Gutscheine (Taxi Vouchers) Online ordering of taxi gift vouchers available in digital format for gifting or corporate use.
• Green Taxi Eco-friendly taxi service using hybrid and electric vehicles (eTaxi) as part of the Wiener eTaxi project. As of July 2024, 75% of the fleet consists of green (hybrid or electric) vehicles.
• Premium Qualität (Premium Quality Service) Premium taxi service offering higher quality vehicles and elevated service standards for discerning customers.
• Safe Taxi Taxi service with protective partition walls (Trennschutzwand) for enhanced passenger and driver safety. First dispatching center in Vienna to offer this service.
• Calista Chatbot / Callbot AI-powered hybrid chatbot/Calbot serving as both an automated customer service chat interface on the homepage and a Callbot for automated phone responses, answering questions about services, offerings, and company updates.
• Taxilenkerkurse (Taxi Driver Courses) Taxi driver training courses preparing candidates for the official taxi driver exam. Offered as day courses (4 days) or evening courses (8 days). Includes learning materials, exam preparation, and access to Info4TaxiDrivers app.
• Funkkurse (Radio / Permission Courses) 16-hour radio communication and perfection courses for taxi drivers covering data radio training, airport trips, cashless payment, customer-oriented behavior, theory, and practical training on terminal equipment.
• All-Inclusive Training Package Comprehensive taxi driver training bundle (EUR 420) combining Taxilenkerkurs and Funkkurs at a discounted rate. Includes 24 hours taxi driver training, 16 hours radio course, learning materials, computer-based pre-exam, and 6 months access to Info4TaxiDrivers learning app.
• Info4TaxiDrivers Learning App Free mobile learning app for smartphone and tablet providing complete taxi driver training material, question catalog, and computer-based pre-examination with instant evaluation. Access provided after enrolling in a Taxi Driver Course.

Quantifiable outcome

• 75% of fleet consists of environmentally friendly hybrid or electric vehicles as of July 2024

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature3 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Wiener eTaxi ProjectcoreStrategic or Co-development Partner · 1 April 2016Partnership supporting the Wiener eTaxi initiative, providing taxi customers access to fully electric taxi vehicles as an environmentally friendly option. Taxi 40100 was a founding partner when the project launched and continues as a partner in the 2023 eTaxi Project 2.0.
• Wiener LinienminorStrategic or Co-development Partner · 1 March 2015Partnership allowing WienMobil card holders to use their Öffi-Jahreskarte (annual public transport card) for cashless taxi payment in Taxi 40100 vehicles. The WienMobil card costs 377 euros (compared to 365 for standard annual pass) and integrates taxi payments with public transit.

Scale indicators3 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Gett: Global taxi and ground-transport app focused on corporate accounts and licensed taxi supply. Comparable to Taxi 40100's corporate (Firmenkunden) and pre-booked ride offerings.
• Curb (formerly Taxi Magic): US-focused taxi e-hail app connecting riders to licensed taxi fleets via mobile ordering. Comparable as a software/dispatch overlay on a licensed-taxi fleet with multi-channel booking and corporate-account features.
• Free Now (formerly mytaxi): European taxi e-hail and ride-hailing aggregator operating across multiple EU cities. Directly comparable as an app-based dispatch layer for licensed taxis, with overlapping Vienna/CEE ambitions and a similar regulated-taxi model.
• Taxi 2244 (Linz): Linz taxi dispatch centre that is a Taxi 40100 group brand, operating the upper-Austrian market with its own app. Comparable as a city-level taxi e-hail and dispatch service within the same corporate group.

Broad incumbents

• Via: Global on-demand shared-mobility and transit-tech platform. Comparable as an enabling layer for dispatch optimisation and on-demand ride services, with overlapping technology stack.
• Uber: Global ride-hailing and mobility platform operating in Vienna. Competes for the same urban passenger trips but uses a broader gig-driver model and dynamic pricing rather than regulated taxi tariffs.
• Bolt: European ride-hailing and mobility platform active in Vienna. Comparable as a competing app-based dispatch platform, though it does not specialise in licensed-taxi aggregation the way Taxi 40100 does.
• Lyft: North American ride-hailing platform. Comparable as a tech-enabled taxi/rideshare aggregator but does not compete directly with Taxi 40100 in the Austrian market.

Others

• Wiener Linien: Vienna's public transit operator and Taxi 40100's WienMobil integration partner. Comparable as an adjacent public-transport/mobility provider and ecosystem partner rather than a direct competitor.

Regional players

• Cabify: Ride-hailing platform operating primarily in Spain and Latin America with private-driver and taxi products. Comparable as a regulated-market mobility app but does not overlap geographically with Austria.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/taxi40100
• YouTubeyoutube.com/channel/UCPJPQa-V4B2g8WRSI-BPByQ
• Facebookfacebook.com/Taxi40100
• LinkedInlinkedin.com/company/taxi-40100
• Instagraminstagram.com/taxi40100
• TikToktiktok.com/@taxi40100

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Taxi 40100