Twang.net

What Twang.net does

Digital Space Group Limited (trading as Digital Space, with Vertex as its wholesale sub-brand) is a UK-based cloud-first managed services provider headquartered in Newark, Nottinghamshire. Founded in 1998 and operating under private equity ownership since Graphite Capital's October 2022 acquisition, the company delivers managed services across five pillars: Workforce Connectivity (SD-WAN, SD-Branch, MPLS, fixed and mobile connectivity, PSTN switch-off migration), Resilient Infrastructure (AWS and Azure managed services, hybrid and private cloud, colocation, data centre migration), Customer Experience (cloud contact centre on Amazon Connect, AI voice assistants via PolyAI, UC&C, call recording and analytics), Security and Compliance (Unified SASE, SOC/SIEM, CASB, SWG, FWaaS, ZTNA, endpoint and email protection), and Consultancy and Professional Services (cyber maturity, penetration testing, vCISO, well-architected review).

The underlying platform integrates connectivity, infrastructure, security, and customer experience into a cloud-delivered stack, anchored by AWS Migration Acceleration Partner status with a Strategic Collaboration Agreement, Fortinet Gold Partner status with LAN Edge & SD-Branch Specialization, and Microsoft, Cisco, and Mitel integrations. Distribution combines direct enterprise field sales, a 10+ year Vertex wholesale channel for resellers, and G-Cloud 13/14 framework listings providing 134 approved services for public sector procurement.

Revenue is generated primarily through recurring managed services subscriptions, per-seat UC&C licensing, usage-based connectivity charges, project-based consultancy, and wholesale resale via Vertex. Customers include NHS Midlands and Lancashire Commissioning Support Unit, BDR Thermea Group (manufacturing across 100+ countries), Portman Dental Care (150+ sites, 25,000 mailboxes), Prezzo Italian (~100 restaurants), Provide Community, JATO Dynamics, Tool Station, and a major UK energy company, spanning financial services, healthcare, housing associations, manufacturing, public sector, and retail/hospitality verticals. The company holds ISO 27001, ISO 27017, ISO 20000, ISO 9001, ISO 14001, PCI-DSS, Cyber Essentials, and GDPR credentials, and reports 80% carbon emissions reduction since 2020 alongside Bronze EcoVadis certification.

Name

Twang.net

Legal name

Digital Space Group Limited

Website

https://twang.net

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Digital Space Group Limited is a UK-based cloud-first managed services provider offering connectivity, cloud infrastructure, security, and customer experience solutions, serving UK enterprise and public sector customers across healthcare, manufacturing, financial services, and retail, with AWS, Fortinet, and Microsoft as core technology partners.

Ownership category

akta.pro rank

Product category

Managed IT and Cloud Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Wired Telecommunications Carriers (517111), Telephone Call Centers (56142)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Managed SD‑WAN/SASE Connectivity (Enterprise WAN under Managed Connectivity) (HDAIAGAF)

akta.pro secondary industries

Virtualized Security & SASE for Telco Networks (vFW, vDDoS, vSEC, Secure Edge) (HDAIAIAK), Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), Edge Networking & SD-WAN Integration (SASE/SD-WAN Edge On-ramps) (HDABAGAJ), Telco Cloud & Edge for NaaS (Distributed Cloud, MEC, Edge CNFs) (HDAIAIAE)

Keywords

• Managed connectivity services
• Cloud infrastructure services
• Cybersecurity managed services
• Unified communications solutions
• IT managed services

Headquarters

HQ city

Newbury

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Managed Services: Ongoing management of infrastructure, networks, cloud environments, and security for enterprise and public sector customers. Revenue is recurring, typically contracted on an annual or multi-year basis with service level agreements.
2. Cloud Solutions and Infrastructure: Revenue from AWS/Azure managed services, hybrid cloud, private cloud, colocation, and data centre migration services. Mix of recurring subscriptions and consumption-based billing.
3. Connectivity Services: Fixed connectivity, MPLS, SD-WAN, managed Wi-Fi, mobile connectivity, and PSTN switch-off migration services. Typically recurring revenue from circuit charges.
4. Customer Experience / UC&C: Cloud contact centre, unified communications, automated customer service, and AI voice solutions. Often sold as per-seat or platform subscription.
5. Security and Compliance Services: CASB, SWG, FWaaS, ZTNA, SASE, endpoint protection, email security sold as managed subscriptions.
6. Consultancy and Professional Services: One-time and project-based professional services including cloud discovery, cyber maturity assessments, penetration testing, vCISO, and well-architected reviews.
7. Wholesale / Channel Reseller (Vertex): Digital Space Wholesale serves channel partners with next-generation telephony, connectivity, and technology products. Revenue derived from volume-based resale of these services to end customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Twang.net, the consumer-facing brand of Digital Space Group Limited, delivers integrated communications services spanning managed connectivity (SD-WAN, MPLS, fixed/mobile, managed Wi-Fi, PSTN switch-off migration), resilient cloud infrastructure (AWS and Azure managed services, colocation, hybrid/private cloud, data centre migration), customer experience solutions (Amazon Connect-based cloud contact centre, UC&C, AI-powered voice assistants), security and compliance services (Unified SASE, FWaaS, SWG, CASB, ZTNA, SOC/SIEM, endpoint and email protection), and consultancy/professional services (cyber maturity assessments, penetration testing, vCISO, well-architected reviews). Vertex wholesale platform extends these services to channel partners and resellers.

Product overview

Digital Space Group is a managed service provider offering a comprehensive technology platform with five core service pillars: Workforce Connectivity, Resilient Infrastructure, Customer Experience, Security and Compliance, and Consultancy and Professional Services. The platform is built around a modular architecture where organisations can select individual solutions such as SD-WAN, cloud contact centre with AI capabilities, SASE security services, AWS/Azure managed services, or colocation, either as standalone offerings or integrated into managed services packages. Supporting offerings include ServiceHub customer portal, Vertex wholesale platform for channel partners, Strategic Change transformation services, and Managed Services for ongoing operations. The company serves sectors including financial services, healthcare, housing associations, manufacturing, public sector, and retail.

Differentiator

Problem solved

Functional benefit

Brands

• Vertex: Complete digital wholesale solution for channel partners to control, manage and market their business using a single Channel Partner platform.

Products and services

• Workforce Connectivity Comprehensive connectivity solutions including fixed connectivity, managed network and Wi-Fi, mobile connectivity, MPLS, PSTN switch-off support, SD-Branch, and SD-WAN for business connectivity needs across multiple sites.
• Resilient Infrastructure Cloud and data centre infrastructure services including AWS managed services, cloud solutions, colocation with 99.9% uptime, data centre migration, hybrid cloud, Microsoft Azure managed services, and private cloud offerings.
• Customer Experience Contact centre and communication solutions including Amazon Connect-based cloud contact centre, automated customer service, call recording and analytics, mobile voice, and unified communications and collaboration (UC&C) for omnichannel customer engagement.
• Security and Compliance Cybersecurity solutions including CASB, cloud security, email security, endpoint protection, FWaaS, Unified SASE, SOC and SIEM, SWG, and ZTNA for comprehensive security coverage across network, cloud, and endpoint.
• Consultancy and Professional Services Advisory services including cloud discovery lite, customer advisory service, cyber maturity assessment, financial operations assessment, network health check, penetration testing, vCISO, and AWS well-architected review delivered by technical consultants.
• Vertex Wholesale Platform Complete digital wholesale solution for channel partners to control, manage and market their own telephony, connectivity, and technology business using a single platform with order management, availability checker, billing, call analytics, recording, and transcription capabilities.

Quantifiable outcome

• 94% reduction in outbound call handling time for NHS contact centre
• +3 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability10 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered core and major.

• AWS (Amazon Web Services)coreTechnology or IntegrationDigital Space is an AWS Managed Services Partner with Migration Acceleration Partner (MAP) status. They have a Strategic Collaboration Agreement (SCA) with AWS and provide full lifecycle AWS management including migration, optimisation, and managed services. They also developed the AWS Management Portal (AAMP) for billing management.
• MicrosoftcoreTechnology or IntegrationTechnology and integration partner providing Microsoft Azure management services, Microsoft 365 integrations, and Teams integrations. Mitel MiCloud Flex telephony is deployed for customer solutions.
• FortinetcoreTechnology or IntegrationFortinet Gold Partner. Digital Space has been awarded the Fortinet LAN Edge & SD-Branch Specialization and won a major award at Fortinet Accelerate 2025. Provides Fortinet-based security and networking solutions including FWaaS, SASE, and SD-Branch.
• CiscomajorTechnology or IntegrationTechnology partner for networking, collaboration, and security solutions including Cisco-powered managed Wi-Fi and Cisco collaboration tools.
• MitelmajorTechnology or IntegrationMitel MiCloud Flex telephony solution deployed for customers such as JATO, providing browser-based phone systems with location independence.
• Poly AImajorTechnology or IntegrationPoly AI conversational AI voice assistant integrated into Digital Space's cloud contact centre offerings. Deployed for customers such as Prezzo Italian for AI-powered customer call handling.
• BT WholesalemajorTechnology or IntegrationBT Wholesale connectivity services form part of Digital Space's fixed and mobile connectivity solutions for customers.
• UK Government (G-Cloud Framework)coreGTM or Marketing PartnerDigital Space is an approved supplier on G-Cloud 13 and G-Cloud 14 frameworks, enabling public sector organisations to procure 134 products and services directly without tender.
• SOCITMmajorGTM or Marketing PartnerDigital Space joined SOCITM (Society of Information Technology Management) in 2025, strengthening its commitment to public sector innovation and enabling participation in SOCITM awards and events.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Regional players

• KCOM: UK regional connectivity and cloud services provider with managed services — comparable in connectivity and cloud offerings but with stronger regional concentration than Digital Space.

Broad incumbents

• Softcat: Large UK IT reseller and MSP with broad infrastructure, cloud and security practices; significantly larger scale than Digital Space but overlapping enterprise and public-sector buyer base.
• Computacenter: Major European enterprise IT infrastructure provider offering managed services, networking and security; broader portfolio but directly overlapping in enterprise SD-WAN/SASE and managed cloud.
• Bechtle: Large European IT services and managed services group; broader geographic footprint but overlapping managed cloud, networking and security solutions for enterprise customers.

Direct peers

• Six Degrees Group: UK managed cloud and connectivity provider serving mid-market and enterprise with cloud, networking and UC — directly comparable integrated MSP model.
• Daisy Corporate Services: UK business communications and managed services provider offering connectivity, cloud, UC and security — overlapping with Digital Space's Workforce Connectivity and Security pillars.
• Exponential-e: UK-headquartered cloud and connectivity MSP offering SD-WAN, SASE, cloud, UC&C and managed security to enterprise and public sector — directly comparable service portfolio and GTM to Digital Space.
• Redcentric: UK managed services provider focused on cloud, connectivity and managed IT for mid-market and public sector — directly comparable customer segments and infrastructure services.
• Node4: UK mid-market MSP providing cloud, colocation, connectivity, UC&C and managed security — overlapping product pillars with Digital Space including data centre and SD-WAN offerings.
• ANS Group: UK-based managed cloud and connectivity provider with strong public sector presence and AWS/Azure managed services — directly comparable to Digital Space's cloud-first MSP model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/digital-space-uk

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Twang.net