Castle Craig Hospital

What Castle Craig Hospital does

Castle Craig Hospital is a privately held addiction treatment organization founded in 1988 in Scotland by Peter and Dr. Margaret Ann McCann as one of the first 12-step treatment clinics in Scotland. The Dutch operating subsidiary, Castle Craig Nederland, was founded in 1999 and is headquartered in Den Haag. The organization operates four outpatient treatment locations in the Netherlands (Amsterdam, Den Haag, Rotterdam, Zeist), an Intensive Treatment Unit in partnership with Safehouse De Toekomst in Amstelveen, and residential treatment facilities at Castle Craig Hospital (Scotland) and Smarmore Castle (Ireland), with additional affiliated operations in Sweden and Romania.

The core service offering spans Generalist Basis GGZ and Specialist GGZ treatment for substance use disorders (alcohol, drugs, prescription medications) and behavioral addictions (gambling, gaming, sex/love), delivered through a hybrid model combining in-person outpatient care, clinical/inpatient residential treatment, day treatment, e-health modules, and online group therapy. The technical stack includes the Karify patient portal (SDB Groep) for secure document access, e-health modules, and therapist communication; Zorgdomein integration for GP referrals; and the ValueCare Luca AI speech-to-report digital assistant (NEN 7510/7512 compliant) for clinical documentation support.

Revenue is generated primarily through Dutch basic health insurance (basisverzekering) reimbursement for GP-referred patients across contracts with major Dutch insurers (Zilveren Kruis, VGZ, CZ, Ohra, MENZIS, ONVZ), supplemented by private/self-pay treatment, cross-border referrals to Scottish and Irish residential facilities for select insured patients, and quote-based pricing for private treatment. Go-to-market relies on GP referral networks via Zorgdomein, direct patient phone intake, NAS-accredited training programs for healthcare professionals, and a digital presence across social media, blog content, and the ZorgkaartNederland patient review platform (8.7/10 rating from 121 reviews). The organization is HKZ/ISO 9001 certified, Keurmerk Kortdurende GGZ certified, and Wtza-licensed, with reported outcomes of 80% patient abstinence rates and 8.5/10 CQI patient satisfaction.

Name

Castle Craig Hospital

Legal name

Castle Craig Hospital Ltd.

Website

https://castlecraig.nl

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

Castle Craig Hospital is a privately held European addiction treatment organization operating outpatient clinics in the Netherlands and residential facilities in Scotland and Ireland, delivering 12-step-based GGZ care for substance and behavioral addictions primarily reimbursed via Dutch basic health insurance and GP referrals.

Ownership category

akta.pro rank

Product category

Addiction Treatment Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Skilled Nursing Care Facilities (8051), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)

akta.pro secondary industries

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Behavioral Health Care Management & Case Management (HLAEAHAE)

Keywords

• Addiction treatment services
• Residential rehabilitation
• Behavioral health care
• Substance abuse treatment
• Outpatient addiction care

Headquarters

HQ city

's-gravenhage

HQ country

Netherlands

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Health Insurance Reimbursement (Dutch Basisverzekering): Treatment covered under Dutch basic health insurance (basisverzekering) for insured patients with GP referral; Castle Craig contracts with most Dutch health insurers covering both Generalist Basic GGZ and Specialist GGZ; patients pay only their statutory deductible (eigen risico).
2. Private/Out-of-Pocket Payment: Self-pay option for patients without insurance coverage or those seeking maximum discretion without insurer involvement; immediate access with personalized treatment quotes based on care needs.
3. Cross-Border Healthcare (Schotland/Ierland): Clinical treatment at Castle Craig Hospital Scotland or Smarmore Castle Ireland covered by certain insurers (VGZ, MENZIS, ONVZ group) after prior authorization.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Castle Craig Hospital provides integrated addiction treatment for individuals with substance use disorders and behavioral addictions, combining 12-step abstinence-based residential klinische behandeling with ambulante (outpatient) treatment, detoxification, intensive treatment units, safehouses, day treatment, family programs, aftercare, and reintegration. Services are delivered across a multi-site network in the Netherlands, Scotland, and Ireland, with hybrid digital components via the Karify patient portal and e-health modules, and are funded through Dutch health-insurance reimbursement (Zorgverzekeringswet, WLZ) as well as private payment.

Product overview

Castle Craig Hospital operates a dual-track addiction treatment system combining outpatient care in the Netherlands (Amsterdam, The Hague, Rotterdam, Zeist) with residential treatment at its facilities in Scotland and Ireland. The core offering spans Generalist Basis GGZ (outpatient) and Specialistische GGZ (specialized outpatient and inpatient). Key treatment modules include detoxification, Intensive Treatment Unit (IBU), safehouses, E-Health via Karify portal, day treatment, the Dynamic Recovery Group (DRG) for English speakers, family programs, aftercare, and reintegration support. Treatment is grounded in the 12-Step program and evidence-based therapies including CBT, EMDR, Schema Therapy, and Motivational Interviewing.

Differentiator

Problem solved

Functional benefit

Brands

• Castle Craig Hospital (Schotland): Residential addiction treatment hospital located in Scotland
• Smarmore Castle
• De Toekomst Safehouse
• Dynamic Recovery Group (DRG)

Products and services

• Ambulante Behandeling (Outpatient Treatment) Outpatient addiction treatment program delivered without full residential admission, combining therapy sessions, e-health modules, and clinician contact for individuals with substance use or behavioral addictions who can be treated in their home environment.
• Klinische Behandeling (Clinical / Inpatient Treatment) Residential inpatient addiction treatment program providing 24/7 supervised care based on the 12-step abstinence model, for patients requiring intensive clinical intervention for substance use and co-occurring disorders.
• Generalistische Basis GGZ Basic mental health care (Basis GGZ) services under the Dutch Zorgverzekeringswet for patients with mild-to-moderate psychiatric conditions, including addiction-related disorders, delivered by the GGZ-contracted clinical team.
• Specialistische GGZ Specialized mental health care (Specialistische GGZ) under the Dutch health insurance framework for patients with complex, multi-disciplinary psychiatric and addiction treatment needs, including dual-diagnosis cases.
• Detoxificatie (Detoxification) Medically supervised detoxification program for patients withdrawing from alcohol, drugs, or other substances, typically as an entry phase into residential or outpatient treatment.
• Intensieve BehandelUnit / IBU (Intensive Treatment Unit) Intensive treatment unit providing higher-acuity clinical care for addiction patients with co-occurring psychiatric or behavioral complexity, situated between standard residential care and acute psychiatric care.
• Safehouses Supervised sober living safehouse accommodation providing a structured, substance-free environment for patients in recovery, typically as a step-down or transitional housing option after residential treatment.
• E-Health Modules Digital treatment modules delivered via the Karify patient portal, complementing in-person therapy with online exercises, psychoeducation, and self-guided recovery tasks for outpatient clients.
• Dagbehandeling (Day Treatment) Day treatment program for patients who attend structured therapy and recovery activities during the day but do not stay overnight, often as a step-down from inpatient care or as an alternative to full outpatient treatment.
• Dynamic Recovery Group (DRG) Group-based recovery program combining dynamic group therapy with the 12-step model, offered as a structured component of the clinical or outpatient treatment pathway.
• Familieprogramma (Family Program) Structured family program providing education, counseling, and support for the family members and partners of patients in treatment, addressing codependency and reintegration of the family system.
• Nazorg (Aftercare) Post-treatment aftercare program designed to sustain recovery after the primary treatment episode, including scheduled check-ins, group meetings, and ongoing contact with the clinical team.
• Reintegratie (Reintegration) Reintegration program supporting patients in returning to work, education, and daily life after treatment, often in coordination with employers, municipalities, and re-integration agencies.
• Karify Patiëntenportaal Secure patient portal (Karify) used by patients to access e-health modules, communicate with their treatment team, and consume digital components of their treatment plan.

Quantifiable outcome

• 80% of patients achieve abstinence
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• ZorgdomeincoreTechnology or IntegrationDigital referral platform connecting general practitioners to Castle Craig; enables efficient patient referral process and care coordination between GPs and addiction treatment specialists.
• Karify (SDB Groep)coreTechnology or IntegrationPatient portal platform providing secure access to treatment documents, care plans, and e-health modules; enables hybrid treatment delivery with online therapy and module access.
• ValueCarecoreTechnology or IntegrationDeveloper and operator of Luca Digital Assistant - AI-powered speech recognition tool that transcribes therapy sessions into structured clinical reports; compliant with NEN 7510/7512 security standards.
• Safehouse De ToekomstcoreStrategic or Co-development PartnerCollaboration for Intensive Treatment Unit (IBU) providing residential treatment for patients with addiction and co-occurring issues; patients stay in Safehouse residences in Amstelveen while receiving Castle Craig treatment.
• Multiple Safehouse OrganizationsminorStrategic or Co-development PartnerNetwork of safehouse partners (Nova House Amsterdam, New Life Methods, Ubuntu, Phase 1, etc.) providing supported housing for patients transitioning from treatment to independent living; all operate on 12-step philosophy.
• Ruisch Coaching Recovery en ReïntegratieminorStrategic or Co-development PartnerCareer reintegration coaching partnership helping patients return to work after addiction treatment; addresses vocational rehabilitation and sustainable recovery.
• Universiteit UtrechtminorStrategic or Co-development PartnerAcademic partnership with Dr. Samui Winterwerp conducting PhD research on problematic gaming and social media use; collaboration with Department of Interdisciplinary Social Sciences, Youth Studies.
• LADIS (Landelijk Alcohol en Drugs Informatie Systeem)minorStrategic or Co-development PartnerNational information system for alcohol and drug data; Castle Craig staff participate in content committee contributing to national addiction statistics and research.
• NIP (Nederlands Instituut van Psychologen)minorStrategic or Co-development PartnerCastle Craig staff participate in the chamber for healthcare psychologists (GZ-psychologen) within the Dutch Institute of Psychologists; contributing to professional standards.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Jellinek (Arkin): Jellinek is one of the largest addiction treatment networks in the Netherlands, offering outpatient and inpatient GGZ services — directly comparable to Castle Craig's Dutch outpatient footprint and cross-border residential option.
• Clouds House: UK-based residential addiction treatment clinic using the 12-step / abstinence model — historically linked to Castle Craig's founders and directly comparable in therapeutic approach and residential setting.
• Brijder Verslavingszorg (Antes): Brijder is a regional Dutch addiction treatment provider offering outpatient and inpatient care, overlapping with Castle Craig's Generalist Basis GGZ and Specialistische GGZ offerings in the Randstad region.
• Tactus Verslavingszorg: Dutch addiction treatment network providing outpatient and clinical GGZ services nationwide, competing for the same GP referrals and basisverzekering-funded patients as Castle Craig.
• Novadic-Kentron: Major Dutch addiction care provider with multiple regional clinics, comparable to Castle Craig in offering Basis GGZ, Specialistische GGZ, and residential pathways in the same Dutch reimbursement system.
• Smarmore Castle Private Clinic: Irish private residential addiction treatment clinic in a castle setting; operates as a wholly-owned subsidiary of Castle Craig Hospital and shares the 12-step model, useful as a same-group benchmark.
• The Kusnacht Practice: Swiss luxury residential addiction and mental health clinic with a higher acuity private-pay model; comparable to Castle Craig's premium cross-border residential offering for affluent European patients.

Broad incumbents

• Priory Group: Large UK private mental health and addiction treatment provider with inpatient facilities across the UK; competes with Castle Craig's Smarmore (Ireland) and Scotland residential offerings for cross-border private-pay patients.
• Parnassia Groep: The largest Dutch mental health provider, offering addiction, general GGZ, and forensic services; overlaps with Castle Craig's SGGZ offering but at substantially greater scale and breadth.
• Turning Point: UK social enterprise providing community-based substance use and mental health services; comparable to Castle Craig's outpatient and aftercare model in approach, though with a different funding mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/castlecraignl
• LinkedInlinkedin.com/company/castle-craig-hospital
• Instagraminstagram.com/castlecraigrehab_nl
• Xx.com/castlecraig

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Castle Craig Hospital