Second Opinion
Second Opinion is an India-based D2C telemedicine mobile app, founded in 2019 and based in Madurai, that connects patients with verified doctors across 100+ specialties via paid video and audio consultations starting at ₹999 per consultation.
- Company typePrivate
- Founded2019
- HeadquartersMadurai, India
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Second Opinion does
Second Opinion is an Indian direct-to-consumer telemedicine platform headquartered in Madurai, Tamil Nadu, founded in 2019. The platform connects patients with verified doctors across 100+ medical specialties via private video and audio consultations through its mobile application (available on iOS and Android) and website. Specialties include cardiology, gastroenterology, orthopedics, oncology, dermatology, psychiatry, and pediatrics, with subspecialty pages for conditions ranging from interventional cardiology to pediatric dermatology. The company is co-founded by Hema Sathish (co-founder & managing director) and Sathish Devadoss (co-founder), and operates closely with Devadoss Multi-specialty Hospital based on shared address, contact information, and email domain ([email protected]).
The platform's core technology is a mobile and web-based consultation system enabling private video and audio calls between patients and doctors, with encrypted handling of medical documents and an image upload feature for dermatology. Adjacent content channels include a health articles blog and a "Hello Doctor Tamil Q&A with Leading Doctors" podcast distributed on YouTube and Apple Podcasts.
The business model is a pure per-consultation transaction model: the app is free to download, but patients pay a per-consultation fee starting at ₹999 to confirm an appointment. There is no subscription tier, no enterprise/B2B channel, and no disclosed external funding. Customer acquisition relies on app store presence, content marketing, and word-of-mouth, targeting individual patients across India with apparent concentration in Tamil Nadu.
Second Opinion firmographics
Firmographics- Name
- Second Opinion
- Legal name
- Second Opinion
- Website
- https://asksecondopinion.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Second Opinion is an India-based D2C telemedicine mobile app, founded in 2019 and based in Madurai, that connects patients with verified doctors across 100+ specialties via paid video and audio consultations starting at ₹999 per consultation.
- Ownership category
- akta.pro rank
Second Opinion industry classification
Industry- Product category
- Telemedicine Consultation
- NAICS
- Offices of Physicians (62111), Offices of Physicians (6211)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Virtual Second Opinion & Care Navigation Platforms (HLALAAAF)
- akta.pro secondary industry
- Primary Care & General Medicine Virtual Care (HLALAAAA)
Keywords
Where Second Opinion is headquartered
LocationHeadquarters
- HQ city
- Madurai
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
Second Opinion business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Per-Consultation Fees: Patients pay a fee for each consultation with a doctor. The app is free to download, but connecting with doctors through video calls or messaging requires payment per consultation. Starting price is approximately ₹99 per consultation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Pay-per-consultation model starting at ₹99 |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Second Opinion product offering
Product offeringCore offering
Second Opinion operates a telemedicine mobile app and website that lets individual patients in India book and conduct private video or audio consultations with verified doctors across 100+ medical specialties, including cardiology, gastroenterology, orthopedics, oncology, dermatology, and psychiatry. Patients pay a per-consultation fee starting at ₹99 to confirm appointments and receive second opinions and treatment guidance without traveling to a hospital.
Product overview
Second Opinion is a telemedicine platform offering online doctor consultation services through a mobile application. The platform provides access to verified, experienced doctors across 20+ specialties including cardiology, gastroenterology, orthopedics, oncology, dermatology, and psychiatry. Patients can connect with specialists via video or audio calls on mobile devices. The core product is the Online Doctor Consultation App, which serves as the unified platform connecting patients with doctors across all specialty services. The platform also features health articles and blog content covering medical conditions and treatment information.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Doctor Consultation App Mobile application (iOS and Android) and website enabling patients in India to book and conduct private video or audio consultations with verified, experienced doctors across 100+ specialties for second opinions and general medical advice.
- Cardiology Online Consultation Telemedicine consultation for heart and cardiovascular conditions with subspecialties covering interventional cardiology, pediatric cardiology, cardiac electrophysiology, and cardio thoracic & vascular surgery.
- Gastroenterology Online Consultation Telemedicine consultation for digestive system disorders affecting the esophagus, stomach, intestines, colon, pancreas, liver, and bile duct, with subspecialties in medical, pediatric, and surgical gastroenterology.
- Orthopedic Online Consultation Telemedicine consultation for musculoskeletal conditions affecting bones, joints, muscles, and ligaments, with subspecialties in joint replacement, pediatric orthopedics, spine surgery, and sports medicine.
- Online Oncologist Consultation Telemedicine consultation for cancer diagnosis and treatment, with subspecialties in haemato oncology, medical oncology, surgical oncology, and radiation oncology.
- Dermatologist Online Consultation Telemedicine consultation for skin, hair, and nail conditions, supporting image uploads, with subspecialties in plastic surgery, cosmetic surgery, and pediatric dermatology.
- Psychiatrist Online Consultation Telemedicine consultation for mental health conditions including mood disorders, anxiety, schizophrenia, dementia, and child psychiatric disorders, with counseling services.
- Dentist Online Consultation Telemedicine consultation for dental and oral health concerns available through the Second Opinion mobile app and website.
Companies that use Second Opinion
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles1 record
Second Opinion technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature3 records
Second Opinion partnerships and signals
Strategic signalScale indicators2 records
Recent moves4 records
Expansion highlights4 records
Second Opinion competitors and assessment
Company assessmentDirect peers
- MFine: Indian D2C telehealth app offering online doctor consultations, second opinions, and digital health checks. Directly competes with Second Opinion on the same core offerings and target patient segment.
- Lybrate: India-based online doctor consultation platform acquired by Reliance. Directly competes with Second Opinion on D2C online consultations, with comparable specialty coverage and pricing model.
- Practo: India's largest consumer telehealth and doctor appointment booking platform. Directly competes with Second Opinion on D2C online doctor consultations across multiple specialties, with a broader national footprint and more mature brand.
- MediBuddy: Indian D2C and B2B telehealth platform offering online doctor consultations, lab tests, and corporate health benefits. Comparable to Second Opinion in offering multi-specialty video consultations to Indian patients.
Others
- HealthifyMe: Indian digital health platform focused on nutrition, fitness, and wellness coaching with some telehealth features. Adjacent to Second Opinion in the broader Indian digital health ecosystem though operating in a different primary use case.
- PharmEasy: Indian digital health platform focused on pharmacy delivery, diagnostics, and teleconsultations. Adjacent to Second Opinion through its consultation offering, with broader consumer health reach.
Emerging players
- iCliniq: Global telehealth platform offering online doctor consultations across specialties. Comparable to Second Opinion on specialty breadth and async/sync consultation model, though it operates internationally rather than focused on India.
- DocOn: Indian telehealth platform offering online doctor consultations and clinic management tools. Comparable to Second Opinion as a smaller D2C telehealth competitor in India, though with a slightly different product mix.
Broad incumbents
- Tata 1mg: Leading Indian digital health platform covering online consultations, pharmacy, and diagnostics. Overlaps with Second Opinion on online doctor consultations while operating a much broader health services portfolio.
- Apollo 24/7: Digital health platform from Apollo Hospitals, one of India's largest hospital chains. Offers online doctor consultations broadly and competes with Second Opinion for patients seeking specialty consultations, with the advantage of hospital integration.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Second Opinion social profiles
Digital presenceSecond Opinion financial estimates
Financial estimateRevenue estimate
Valuation estimate
Second Opinion leadership team
Management profileNumber of profiles
Profiles2 records
Second Opinion funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Second Opinion M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Second Opinion
What does Second Opinion do?
Second Opinion operates a telemedicine mobile app and website that lets individual patients in India book and conduct private video or audio consultations with verified doctors across 100+ medical specialties, including cardiology, gastroenterology, orthopedics, oncology, dermatology, and psychiatry. Patients pay a per-consultation fee starting at ₹99 to confirm appointments and receive second opinions and treatment guidance without traveling to a hospital.
Is Second Opinion a public or private company?
Second Opinion is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Second Opinion founded?
Second Opinion was founded in 2019. It employs 11 to 50 people.
Where is Second Opinion based?
Second Opinion is headquartered in Madurai, India, in the Asia region.
How does Second Opinion make money?
One revenue line is on record: per-Consultation Fees.
Who are Second Opinion's main competitors?
Direct peers on record are MFine, Lybrate, Practo and MediBuddy. Others are HealthifyMe and PharmEasy. Emerging players are iCliniq and DocOn. Broad incumbents are Tata 1mg and Apollo 24/7.
Does Second Opinion have an API?
No public API is recorded for Second Opinion.
What industry is Second Opinion in?
Second Opinion's product category is Telemedicine Consultation. Its primary akta.pro industry code is HLALAAAF, Virtual Second Opinion & Care Navigation Platforms, with a secondary code of HLALAAAA, Primary Care & General Medicine Virtual Care. Its NAICS code is 62111 and its SIC code is 8011.