Industrial Control Service

What Industrial Control Service does

Industrial Control Service (ICS) is a privately-held industrial automation services company founded in 1985 and headquartered in Huntington, Indiana, USA. The company is organized around three service lines — Design, Build, and Service — and serves industrial manufacturers requiring CNC machine repair, control system retrofits, multi-platform PLC programming, custom machine building, and on-site field service. ICS operates as a small, founder/owner-led firm under President Mark Reust, with all design, build, and service delivery executed from a single domestic facility.

ICS's technical offering is built on in-house CAD design (AutoDesk Inventor 11 Pro), Mastercam CAM-driven machining across four large-format CNC platforms (milling up to 40"x100", 4-axis milling at 16x32", turning at 16" diameter, routing at 48"x48"), and PLC programming capability across seven major industrial automation platforms: Allen Bradley, Omron, Siemens, Automation Direct, GE Fanuc, Bosch Rexroth, and Mitsubishi. The company supports both modern and obsolete legacy control systems, and develops custom VB-based data logging software for industrial applications. Service delivery is field-based, with technicians dispatched on-site for installation, repair, and integration work.

ICS generates revenue through quote-based professional services and project work across six streams: field service and repair, custom machine building and assembly, CNC retrofits and turnkey integration, custom control panels, PLC programming and custom controls, and in-house machining services. Go-to-market is sales-led and direct: the company acquires customers through its website (icscontrolnet.com), phone, and email, with no third-party channel, partnership, or external investor relationships disclosed. The business has operated continuously since 1985 with no recorded funding events, acquisitions, or material structural changes.

Name

Industrial Control Service

Legal name

Industrial Control Service Inc.

Website

https://icscontrolnet.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Industrial Control Service (ICS), founded in 1985 in Huntington, Indiana, is an industrial automation services firm providing CNC machine repair, multi-brand PLC programming, custom machine building, and CNC retrofits to US industrial manufacturers from a single domestic facility.

Ownership category

akta.pro rank

Product category

Industrial Automation Services

NAICS

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (811310), Relay and Industrial Control Manufacturing (335314), Industrial Machinery Manufacturing (33324)

SIC

Electrical Industrial Apparatus (3620), Measuring & Controlling Devices, Nec (3829)

akta.pro primary industry

Control System Integration & Engineering Services (Design, Commissioning, Retrofits) (IMAGABAK)

akta.pro secondary industries

Industrial Controllers & Control Systems (PLCs, PACs, CNC Controllers) (IMAHAHAH), Motion & Machine Control (CNC, Robotics Controllers, Servo/Motion Controllers) (IMAGABAG), Industrial Control Cabinets & Power Distribution (Panels, Switchgear for Automation) (IMAHAHAK)

Keywords

• CNC machine repair
• Industrial automation services
• PLC programming services
• Custom machine building
• CNC retrofit integration

Headquarters

HQ city

Huntington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Field Service & Repair: On-site field service labor and on-site CNC machine repair services, providing reactive maintenance and emergency repair for industrial clients
2. Machine Building & Assembly: Custom-built machinery, assembly machines, servo-driven automation, robot work cells, and electromechanical actuators
3. CNC Retrofits & Integration: CNC retrofits and turnkey integration services to modernize existing equipment, providing value over costly capital investments in new equipment
4. Custom Control Panels: Design and build of custom control panels for industrial applications
5. PLC Programming & Controls: PLC programming and custom controls services for multiple industrial automation platforms
6. In-House Machining Services: CNC milling, turning, routing, and fabricating services for custom machine components

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Industrial Control Service (ICS) provides on-site industrial control and CNC machine services for manufacturing clients, including CNC machine repair and field service, PLC programming across multiple platforms, CNC retrofits and turnkey integration, custom machine and control panel building, and in-house CNC machining. The company operates across three integrated service areas — Design (CAD and software), Build (machine shop and assembly), and Service (on-site repair and maintenance) — with a focus on retrofitting and modernizing existing equipment rather than selling new capital machinery.

Product overview

Industrial Control Service (ICS) is an industrial automation services company operating since 1985, organized around three core service areas: Design, Build, and Service. The Design service provides custom machinery and equipment design using AutoDesk Inventor. The Build service encompasses machine shop capabilities for assembly machines, servo-driven automation, CNC retrofits, custom control panels, and robot work cells with in-house CNC machining (milling, turning, routing). The Service division offers on-site field service, CNC machine repair, PLC programming supporting multiple platforms (Allen Bradley, Omron, Siemens, Automation Direct, GE Fanuc, Bosch Rexroth, Mitsubishi), custom software development (VB programming, data logging), and legacy controls support. ICS positions itself as a value provider in retrofit, design, build, and service of industrial control systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Design Services In-house industrial design service for custom-built machinery and equipment, including 3D CAD design using AutoDesk Inventor 11 Pro 32/64-bit and Solids Design. Targets industrial manufacturers needing engineered solutions, custom automation, or equipment retrofits.
• Build Services Machine shop build service delivering assembly machines, servo-driven assembly presses and automation, custom-built electromechanical actuators, work cells, robot work cells, CNC retrofits with turnkey integration, custom-built control panels, barcode integration, and retooling of existing lines and machines. Serves industrial manufacturers requiring custom automation equipment.
• Service & Maintenance On-site field service and installation labor, CNC machine repair, PLC programming, custom controls, CAD design, custom VB programming, custom data logging software, in-house machining via Mastercam CAM, and support for older legacy controls. Over 25 years of on-site service experience serving industrial manufacturers.
• PLC Programming & Custom Controls Custom PLC programming and controls services supporting Allen Bradley, Omron, Siemens, Automation Direct, GE Fanuc, Bosch Rexroth, and Mitsubishi platforms. Targets industrial manufacturers operating multi-vendor automation equipment.
• CNC Retrofits & Turnkey Integration Complete CNC retrofit solutions and turnkey integration services for existing machines and production lines, modernizing legacy CNC equipment to extend useful life and avoid new-equipment capital outlays.
• In-house Machining Capabilities In-house CNC machining services including CNC milling 40"x100", 4-axis CNC milling 16x32", CNC turning 16" diameter, and CNC routing 48"x48" using Mastercam CAM system. Supports custom machine component fabrication without outsourcing delays.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators2 records

Recent moves6 records

Expansion highlights1 record

Broad incumbents

• FANUC America: Major CNC manufacturer offering factory-direct service, training, and authorized service network — competes with ICS for CNC service revenue at broader scale and with OEM economics.
• Rockwell Automation: Largest US industrial automation incumbent offering Allen-Bradley PLCs and a partner integrator network — competes indirectly through its solution provider channel and direct service programs.

Direct peers

• Optimation: Industrial automation and systems integration firm offering PLC programming, custom machine builds, and turnkey integration — direct peer in the control system integrator category.
• Electro-Matic: Industrial automation distributor and integrator offering PLC services, CNC support, control panels, and field service across multiple platforms — directly comparable in vertical scope and customer mix.
• Avanceon: Industrial automation and process control integrator delivering PLC/SCADA services, control panels, and turnkey project execution — comparable as a multi-platform control systems integrator.
• Wes-Tech Automation Solutions: Industrial automation integrator providing custom machinery, controls, and systems integration for manufacturing customers — closely comparable to ICS's build and service offerings.
• Panelmatic: Custom control panel builder and systems integrator serving industrial customers — directly comparable to ICS's panel-building and integration revenue streams.
• SAGE Automation: Industrial automation services and systems integration firm offering PLC, SCADA, and custom machine solutions — comparable business model and customer base to ICS.
• Tesco Controls (Tesco Technology): Industrial control systems integrator providing PLC programming, custom control panels, and field service for manufacturing and process customers — directly comparable in service-line scope.

Others

• Bosch Rexroth: One of the 7 PLC platforms ICS explicitly programs — an OEM partner/supplier relationship rather than direct competitor, but an adjacent ecosystem participant in the CNC/automation space.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/industrial-control-service

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Industrial Control Service