San Carlo Homes For The Aged

What San Carlo Homes For The Aged does

San Carlo Homes for the Aged is a Melbourne-based, not-for-profit residential aged-care facility operating a single campus at 970 Plenty Road, South Morang, Victoria. Established by the Scalabrinian Fathers in 1979 and now governed by a Board of Directors under San Carlo Homes for the Aged Ltd, the facility serves primarily Italian-Australian seniors, offering culturally tailored care that includes Italian-speaking staff, home-cooked Italian meals, Italian cultural events, and pastoral support from on-site Claretian Sisters. Its clinical product spans a 44-bed Hostel, 24 high-care beds, and 5 dementia-specific memory support units, supported by allied health services (physiotherapy, podiatry, speech therapy, continence management) at no additional cost. The technology layer is modest, centred on the third-party CentrimLife mobile application that enables families to receive resident updates, book visits, and submit feedback.

The business model is a regulated Australian residential aged-care model. Residents are admitted through the government My Aged Care assessment pathway, and fees consist of (a) the Basic Daily Care Fee (currently $66.80/day), (b) means-tested non-clinical care contributions (up to $107.32/day, lifetime-capped at $137,917.01), and (c) accommodation payments in the form of Refundable Accommodation Deposits ($550K–$850K per room) or equivalent Daily Accommodation Payments. Ancillary service fees (hairdressing, telephone, clothing labelling) contribute additional transaction revenue. The facility operates as a not-for-profit under board governance with Scalabrini representation; ownership of bed licenses transferred from the Scalabrinian Congregation to San Carlo Homes for the Aged Ltd in 2010. Recent capital activity includes a $5 million facility upgrade and a December 2024 CEO transition to Ron Hooton, signalling continued reinvestment in quality and governance rather than scale expansion.

Name

San Carlo Homes For The Aged

Legal name

San Carlo Homes for the Aged Ltd

Website

https://sancarlo.com.au

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

1–10 employees

Short description

San Carlo Homes for the Aged is a not-for-profit residential aged-care facility in South Morang, Victoria, providing Italian-heritage culturally tailored care — including hostel, high-care, and dementia services — for Italian-Australian seniors through government-regulated fees and accommodation payments.

Ownership category

akta.pro rank

Product category

Residential Aged Care

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Continuing Care Retirement Communities (623311), Assisted Living Facilities for the Elderly (623312)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Continuing Care Retirement Communities (CCRC) with Memory Care (HLADACAD)

akta.pro secondary industries

Elder Services & Aging Support (BPAGAEAF), Rental / Fee-for-Service CCRCs (HLADAEAB), Assisted Living with Enhanced Care / High-Acuity (Aging-in-Place) (HLADABAC)

Keywords

• Residential aged care
• Dementia memory care
• Aged care accommodation
• Respite care services
• Italian senior living

Headquarters

HQ city

South Morang

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Residential Aged Care Fees: Revenue from government-subsidised aged care services including Basic Daily Care Fee (BDCF) of $66.80/day (from 20 March 2026), Non-clinical care contribution (up to $107.32/day, lifetime cap $137,917.01), and Hotelling contribution (up to $22.15/day). Government determines fee requirements based on income and asset assessment.
2. Accommodation Payments: One-time lump-sum Refundable Accommodation Deposits (RAD) or daily rental-style Daily Accommodation Payments (DAP), or combination payments. RADs range from $550,000 to $850,000 depending on room type and unit. DAP rates calculated at 8.43% interest rate (from 1st July 2026).
3. Additional Services: Fees for optional services including hairdressing, private telephone installation ($120 connection + $35/month), clothing labeling ($100 for 200 labels for new residents), and external allied health appointments not covered by facility.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

San Carlo Homes for the Aged delivers residential aged care services to Italian-Australian seniors from a single facility in South Morang, Victoria, offering permanent and respite accommodation across hostel rooms, dementia units, high-care beds, and independent units. Services include 24-hour nursing care, allied health (physiotherapy, podiatry, speech therapy, continence management), Italian-cultural lifestyle programming, pastoral support, and family engagement via the CentrimLife mobile app. Care is delivered under the Basic Daily Care Fee, Means-Tested Care Fee, and Refundable Accommodation Deposit/Daily Accommodation Payment pricing structure.

Product overview

San Carlo Homes for the Aged is an Italian heritage aged care facility offering residential aged care services including room accommodations for respite and permanent residency, with the CentrimLife mobile application as the primary technology product enabling family communication. The facility provides lifestyle programs, allied health services, and specialized dementia care through its Memory Support Wing. All services operate under the umbrella of a not-for-profit organization governed by a Board of Directors.

Differentiator

Problem solved

Functional benefit

Brands

• CentrimLife: A mobile app that allows families and friends to receive regular updates on events, lifestyle activities, and resident wellbeing at San Carlo. It provides additional ways to keep in touch with residents and staff, such as through the feedback and visitor booking modules.

Products and services

• Residential Aged Care Rooms (Permanent and Respite) Permanent and respite aged care accommodation in single rooms with ensuite across multiple units (Hostel 60 rooms, Mare 12 rooms, Sole 12 rooms, Monti 13 rooms, South 22 rooms plus 2 balcony rooms, North 17 rooms), catering to all levels of care including high-care and dementia. Pricing includes Basic Daily Care Fee plus Refundable Accommodation Deposits or Daily Accommodation Payments based on room type and resident means assessment.
• Memory Support Wing (Dementia Care) Specialised dementia-care unit (5 dementia care units) implementing a person-first care approach for residents living with dementia, providing secure environments and trained memory-support staff. Designed for Italian-Australian seniors requiring dementia-specific residential care.
• Allied Health Services On-site allied health services provided at no additional cost to residents, including physiotherapy and massage, podiatry, speech therapy, external continence management, and audiologist appointments. For residents and families seeking integrated clinical support as part of residential aged care.
• Lifestyle and Social Programs Italian-speaking lifestyle staff plan and deliver residents' lifestyle and social programs, including independent and group activities within the facility and regular outings around Melbourne using the facility's two buses. For residents of San Carlo Homes for the Aged seeking culturally aligned recreation, social connection, and community engagement.
• CentrimLife Mobile App (Family Communication Platform) Mobile application that allows families and friends to receive regular updates on events, lifestyle activities and resident wellbeing at San Carlo, with visitor-booking and feedback submission modules. Built on the CentrimLife platform and provided to families of San Carlo residents.

Quantifiable outcome

• Staff dedication enabling mobility improvement - wheelchair-bound resident regained ability to walk with frame
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and minor.

• Lalor Clinic (Doctors)coreStrategic or Co-development PartnerDoctors from Lalor Clinic have worked with San Carlo for many years and have extensive experience in aged care. They serve as alternative GP providers when a resident's chosen doctor is unable to continue care following admission.
• Missionary Sisters of St Anthony Mary Claret (Claretian Sisters)coreStrategic or Co-development PartnerThe Claretian Sisters live on the premises and provide pastoral care to residents, conducting daily Rosary and supporting the spiritual needs of the Catholic community.
• Scalabrinian Fathers (Missionaries of St Charles)coreStrategic or Co-development PartnerThe Scalabrinian Fathers arrived in Australia in 1952 and established San Carlo. The Provincial Superior from the Scalabrinians sits on the Board of Directors. They provide ongoing support and governance through their representative on the board.
• Aged Care Quality and Safety Commission (ACQSC)minorOthersGovernment body providing complaints mechanism for aged care services. Phone 1800 951 822 for complaints against service providers.
• Older Person's Advocacy Network (OPAN)minorOthersNational advocacy service for older people, phone 1800 700 600, providing free, independent advocacy support.
• Seniors' Rights VictoriaminorOthersVictoria-specific advocacy service specializing in elder abuse, phone 1300 368 821.
• Elder Rights AdvocacyminorOthersAdvocacy organization providing support for elder rights issues, phone 1800 700 600.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• Opal HealthCare: One of Australia's largest private aged care operators with 80+ residential homes. Comparable in operating model (residential aged care, dementia, respite) and government funding exposure, though significantly larger and for-profit rather than non-profit.
• Regis Healthcare: ASX-listed aged care provider with 60+ facilities across Australia. Comparable in residential aged care and dementia service lines, but operates at much greater scale and as a for-profit corporate rather than community-led non-profit.
• Estia Health: ASX-listed residential aged care operator with 60+ homes. Comparable in service line (hostel, high-care, dementia, respite) and RAD/DAP pricing, though mainstream positioning rather than culturally-specific.

Direct peers

• Fronditha Care: Greek-Australian not-for-profit aged care provider offering culturally-specific residential services. Closest functional peer given parallel ethnic-community niche positioning, government-funded fee model, and metropolitan residential care footprint.
• BlueCross: Victorian not-for-profit residential aged care provider offering hostel, high-care, and dementia services across multiple Melbourne sites. San Carlo's board director (Jeykishan Thagasalam) is currently BlueCross's GM of Operations, indicating close operational familiarity and parallel service models.
• Mayflower: Not-for-profit aged care provider whose former board chair (Anthony Mutton) now chairs San Carlo's board. Operates similar residential aged care, respite, and dementia services in Victoria with comparable fee structures and government funding reliance.
• Assisi Aged Care: Victorian not-for-profit aged care provider (referenced in San Carlo board member Sr Analyn Saing's prior role). Comparable faith-based residential aged care model with pastoral care integrated.
• HammondCare: Independent not-for-profit aged care provider known for dementia-specific design, pastoral care, and small household models. Strong overlap with San Carlo's Memory Support Wing and pastoral-care differentiation.
• Catholic Healthcare: National faith-based not-for-profit aged care provider offering residential care, home care, and retirement living. Comparable in values-based positioning, RAD/DAP accommodation model, and diversified care levels including dementia.
• Villa Maria Catholic Homes (VMCH): Large faith-based not-for-profit aged care provider in Victoria offering residential aged care, retirement living, and home care. Comparable in mission-driven positioning, government-funded fee model, and multi-level care offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about San Carlo Homes For The Aged