Tiers Payant Assistance
Tiers Payant Assistance (TPA) is a French B2B professional-services firm founded in 1998 that outsources third-party payment (tiers payant) management for 1,200+ healthcare professionals across France, including pharmacists, opticians, dentists, and medical equipment providers, handling 1.7M+ anomalies per year via a 100+ person specialized team and the proprietary ComIN monitoring platform.
- Company typePrivate
- Founded1998
- HeadquartersLyon, France
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Tiers Payant Assistance does
Tiers Payant Assistance (TPA) is a privately held French B2B professional-services firm founded in 1998 by Jean-Michel David and headquartered in Limas, near Lyon. The company specializes in outsourced third-party payment (tiers payant) management for healthcare professionals, providing end-to-end handling of claims submission, rejection and anomaly processing, payer follow-up, and bank reconciliation. It serves more than 1,200 active clients across France — primarily community pharmacists, opticians, hearing-aid specialists, dentists, medical equipment providers, and medical practices/health centers — and processes over 1.7 million anomalies per year via a team of 100+ specialized managers with average tenure of 10 years.
TPA's product portfolio is built around two service lines. The core line is outsourced tiers payant management, delivered through a modular set of services (rejection handling, payer follow-up, banking reconciliation, process optimization, software expertise, personalized support, and regulatory compliance) anchored by the proprietary ComIN real-time monitoring application. The second line is medical telemonitoring billing, which serves industrial medical-device manufacturers and healthcare facilities through dedicated 'Portail de Facturation' and 'Portail Administratif Télésurveillance' portals. The technology stack emphasizes secure remote access to client billing software, HDS-certified sovereign hosting, and GDPR/RGPD compliance, with a stated 'zero AI' processing stance that is positioned as a market differentiator. A major redesign of the ComIN platform is scheduled for 2026.
TPA operates a sales-led, enterprise field-sales motion targeting healthcare professionals across France, with a dedicated commercial service line, Calendly-based appointment booking, free diagnostics, and a self-serve client portal (monespace.tierspayantassistance.com). Services are delivered remotely under monthly billing on quote-based contracts, with revenue derived from professional-services fees. The company maintains 24+ mutual referral/distribution partnerships with French pharmacy and optical networks (Giropharm, Optic 2000, Atol, 24/7, Boticinal, Phoenix OCP, BBGR, Lissac, PHR, and others), and invests in content marketing (blog, LinkedIn, Facebook, Instagram, newsletter) aimed at healthcare professionals. The company has no disclosed revenue, no external funding, and no parent company.
Tiers Payant Assistance firmographics
Firmographics- Name
- Tiers Payant Assistance
- Legal name
- TIERS PAYANT ASSISTANCE
- Website
- https://tierspayantassistance.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Tiers Payant Assistance (TPA) is a French B2B professional-services firm founded in 1998 that outsources third-party payment (tiers payant) management for 1,200+ healthcare professionals across France, including pharmacists, opticians, dentists, and medical equipment providers, handling 1.7M+ anomalies per year via a 100+ person specialized team and the proprietary ComIN monitoring platform.
- Ownership category
- akta.pro rank
Tiers Payant Assistance industry classification
Industry- Product category
- Healthcare Billing Administration Services
- NAICS
- Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Claims Administration & Payment Integrity (Medical/Dental/Vision) (HLAEALAD)
- akta.pro secondary industries
- Dental & Vision Third-Party Administration (TPA) (FSAIAHAL), Compliance, Reporting & Regulatory Administration (ERISA/ACA/No Surprises) (HLAEALAJ), Ancillary Benefits TPA (Dental/Vision/Life/Accident/Critical Illness) (HLAEALAN)
Keywords
Where Tiers Payant Assistance is headquartered
LocationHeadquarters
- HQ city
- Lyon
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Tiers Payant Assistance business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Third-party payment management outsourcing: Outsourced third-party payment management services for healthcare professionals, covering the entire billing cycle from rejection processing to payment follow-up and bank reconciliation.
- Medical telemonitoring billing: Billing management for technical fees of medical telemonitoring, serving industrial partners and healthcare establishments with dedicated portals.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Customized service based on client needs and volume |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Tiers Payant Assistance product offering
Product offeringCore offering
Tiers Payant Assistance (TPA) provides outsourced third-party payment (tiers payant) management services for healthcare professionals in France, handling the full billing cycle from claims submission and rejection treatment through payer follow-up and bank reconciliation. Its second service line is medical telemonitoring billing, delivered through dedicated Billing and Administrative portals to industrial device manufacturers and healthcare establishments. Operations are supported by the proprietary ComIN application, which gives clients real-time visibility into outstanding amounts, payments, interventions, and treatment statistics.
Product overview
Tiers Payant Assistance offers a comprehensive portfolio of outsourced third-party payment management solutions for healthcare professionals in France. The core offering consists of two main service lines: (1) Externalised Third-Party Payment Management, a modular platform covering rejection/anomaly processing, payer follow-ups, banking reconciliation, process optimization, software expertise, personalized support, and compliance services, anchored by the proprietary ComIN real-time monitoring application; and (2) Medical Telemonitoring Billing, a specialized service for industrial manufacturers including an exclusive Billing Portal and an Administrative Portal for healthcare facilities, offering KPI-driven billing operations.
Differentiator
Problem solved
Functional benefit
Brands
- ComIN: Application de pilotage du tiers payant developed by Tiers Payant Assistance for real-time monitoring of outsourced third-party payment management. Provides access to outstanding amounts, payments, interventions by the team, ongoing treatments, and detailed statistics.
Products and services
- Gestion Externalisée du Tiers Payant (Outsourced Third-Party Payment Management) End-to-end outsourced management of healthcare third-party payment billing for French healthcare professionals, covering claims submission, rejection processing, payer follow-ups, bank reconciliation, process optimization, software expertise, personalized support, and regulatory compliance. The service is anchored by the proprietary ComIN real-time monitoring application.
- Facturation Télésurveillance Médicale (Medical Telemonitoring Billing) Specialized billing service for the technical fees of medical telemonitoring programs in France, designed for industrial manufacturers of digital medical devices and the healthcare establishments deploying them. The service is delivered through an exclusive Billing Portal (Portail de Facturation) for receiving, enriching, organizing, and automating billing of medico-administrative patient data, plus a dedicated Administrative Portal (Portail Administratif Télésurveillance) for healthcare facilities, with KPI-driven billing operations.
- ComIN (Application de Pilotage du Tiers Payant) Proprietary real-time piloting application for Tiers Payant Assistance's outsourced third-party payment management service, providing clients centralized dashboard access to outstanding amounts, payments, team interventions, ongoing treatments, and detailed statistics with full traceability of actions.
Quantifiable outcome
- 1.7M+ anomalies treated per year
- +2 more outcomes
Companies that use Tiers Payant Assistance
Customer profileNamed customers7 records
Segments7 records
Ideal customer profiles3 records
Tiers Payant Assistance technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Tiers Payant Assistance partnerships and signals
Strategic signalPartnerships
25 partnerships are on record, tiered minor.
- AtolminorPharmacy network/chain partner
- 24/7minorPharmacy network/chain partner
- Act PharmacieminorPharmacy network/chain partner
- BoticinalminorPharmacy network/chain partner
- Les Pharmaciens de MéditerranéeminorRegional pharmacy network partner
- BBGRminorOptical industry partner
- CapvitalminorPharmacy network partner
- CeidominorHealthcare professional network partner
- EveacialminorHealthcare network partner
- Flexi PharmaminorPharmacy network partner
- GiropharmminorMajor pharmacy network in France
- KatalysminorHealthcare network partner
- Laf SantéminorPharmacy group partner
- LissacminorOptical chain partner
- Pharmacie COSminorIndividual pharmacy partner
- Mutual PharmminorMutual/pharmacy network partner
- Optic 2000minorMajor optical network in France
- PharmactivminorPharmacy network partner
- Pharm&YouminorPharmacy network partner
- PharmavieminorPharmacy network partner
- Pharm AuvergneminorRegional pharmacy network partner
- PharmonyminorPharmacy network partner
- Phoenix OCPminorMajor pharmacy distribution group
- Réseau Pharma Méditerranée (RPM)minorRegional pharmacy network in Mediterranean area
- PHRminorPharmacy cooperative network
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Tiers Payant Assistance competitors and assessment
Company assessmentDirect peers
- Henner: French-headquartered international broker and third-party administrator for health, prévoyance, and retirement benefits. Comparable to TPA as a specialised TPA in the French healthcare and employee benefits insurance ecosystem.
- Prokov Éditions: French publisher of healthcare billing and third-party payment software serving pharmacists, opticians, and other aux paramédicaux. Comparable to TPA as a software-and-services peer covering the same French health professional billing workflows.
- Almerys: French healthcare claims management and third-party payment operator serving pharmacies, healthcare professionals, and insurers. Directly comparable to TPA as a third-party administrator specialised in French tiers payant workflows and rejections management.
- Carte Blanche Partenaires: French healthcare services platform delivering third-party administration, optical/dental conventions, and benefits administration to insurers and partners. Comparable to TPA as a multi-payer TPA serving health professionals in France.
- Pharmagest Interactive: French pharmacy management software and services provider owned by the Welcoop cooperative. Comparable to TPA because it equips French pharmacies with billing and logiciels métiers that TPA integrates with via its 'Agilité et Maîtrise des Logiciels Métiers' service.
- Itelis: French healthcare network and third-party payment / conventionnement platform between complementary insurers and healthcare professionals. Comparable to TPA as an intermediary administrator managing payer-provider flows and reimbursement conventions.
- Viamedis: French third-party payment platform processing electronic flows between healthcare professionals, Assurance Maladie, and complementary insurers. Directly comparable to TPA as a core fournisseur de tiers payant managing rejections, b2b flows, and reconciliations.
Broad incumbents
- Docaposte (La Poste Group): Digital services and trusted third-party arm of the La Poste Group with healthcare data hosting and BPO activities. Comparable to TPA as a large, sovereign, HDS-certified French provider operating in regulated healthcare administration and data services.
- Cegedim: Listed French healthcare IT and BPO group whose offerings include third-party payment services, pharmacy software, and insurer workflows. Comparable to TPA as a much larger incumbent operating across the same healthcare administrative-services value chain.
Regional players
- Ociane Santé: French complementary health insurer with in-house tiers payant administration through its Ociane Santé network. Comparable to TPA as a vertically integrated payer-TPA operating in the same French health-paying ecosystem, though owned from the insurer side.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Tiers Payant Assistance social profiles
Digital presenceTiers Payant Assistance compliance and trust
Trust signalCompliance3 records
Tiers Payant Assistance financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tiers Payant Assistance leadership team
Management profileNumber of profiles
Profiles1 record
Tiers Payant Assistance funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tiers Payant Assistance M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tiers Payant Assistance
What does Tiers Payant Assistance do?
Tiers Payant Assistance (TPA) provides outsourced third-party payment (tiers payant) management services for healthcare professionals in France, handling the full billing cycle from claims submission and rejection treatment through payer follow-up and bank reconciliation. Its second service line is medical telemonitoring billing, delivered through dedicated Billing and Administrative portals to industrial device manufacturers and healthcare establishments. Operations are supported by the proprietary ComIN application, which gives clients real-time visibility into outstanding amounts, payments, interventions, and treatment statistics.
Is Tiers Payant Assistance a public or private company?
Tiers Payant Assistance is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Tiers Payant Assistance founded?
Tiers Payant Assistance was founded in 1998. It employs 11 to 50 people.
Where is Tiers Payant Assistance based?
Tiers Payant Assistance is headquartered in Lyon, France, in the Europe region.
How does Tiers Payant Assistance make money?
Two revenue lines are on record. Third-party payment management outsourcing is the primary driver. The others are medical telemonitoring billing.
Who are Tiers Payant Assistance's main competitors?
Direct peers on record are Henner, Prokov Éditions, Almerys, Carte Blanche Partenaires, Pharmagest Interactive, Itelis and Viamedis. Broad incumbents are Docaposte (La Poste Group) and Cegedim. Ociane Santé is listed as a regional player.
Does Tiers Payant Assistance have an API?
No public API is recorded for Tiers Payant Assistance.
What industry is Tiers Payant Assistance in?
Tiers Payant Assistance's product category is Healthcare Billing Administration Services. Its primary akta.pro industry code is HLAEALAD, Claims Administration & Payment Integrity (Medical/Dental/Vision), with a secondary code of FSAIAHAL, Dental & Vision Third-Party Administration (TPA). Its NAICS code is 524292 and its SIC code is 8000.