Inala Community House

What Inala Community House does

Inala Community House (ICH) is a non-profit, non-government community services organization headquartered at 38 Sittella Street, Inala, Queensland, Australia. Established in 1966 and registered with the Australian Charities and Not-for-profits Commission (ABN 70 458 594 524), ICH delivers a portfolio of interconnected community services through three physical sites in Inala and Acacia Ridge. Core service lines include My Place Family Day Care (home-based childcare across Southeast Queensland, operating since 1975 and rated 'Exceeding National Quality Standards'), Inclusive Foster and Kinship Care (Brisbane western suburbs since the 1980s), NDIS-registered disability support, Settlement Services for refugee and migrant visa holders, Family Intervention Services, the CROSSROADS trauma-informed parenting program (co-developed with Red Rose Foundation and funded by the Queensland Government), a Healthy Ageing Program for seniors, and venue hire. The organization also runs the annual Inala Multicultural Festival at Dogs Queensland Showground.

Revenue is generated through a hybrid of government grants, NDIS participant fees, modest activity-based pricing ($6-$8 per seniors class), and venue hire, with many services (settlement support, community events) provided free to eligible recipients. Distribution is direct-to-consumer through physical sites, home visits, group programs, and a distributed Family Day Care educator network managed via the Harmony Web Child Care Management System. Customer segments span families with children, foster and kinship carers, NDIS participants, refugee and migrant communities, and seniors — a fragmented end-user base whose service needs are coordinated through referral networks and government partnerships with organizations such as St Vincent de Paul Society, Anglicare Southern Queensland, Act for Kids, Micah Projects, Metro South Health, Uniting Care Community, and Relationships Australia.

The underlying technology is light: a WordPress website with educator and carer login portals, the Harmony Web CCMS for Family Day Care administration, and no public API, mobile app, or disclosed AI/ML capability. Strategic positioning is that of a long-tenured, multi-service community anchor leveraging 50+ years of trust, regulatory accreditation, and an interconnected program portfolio to serve vulnerable populations in the Inala and greater Brisbane catchment.

Name

Inala Community House

Legal name

Inala Community House

Website

https://ich.org.au

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

11–50 employees

Short description

Inala Community House is a non-profit, non-government community services organization established in 1966, delivering foster care, family day care, NDIS supports, settlement services, seniors programs, and community events to individuals, families, and communities across Inala and greater Brisbane, Queensland.

Ownership category

akta.pro rank

Product category

Community Services

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Family Resource Centers & Wraparound Support Services (EDACALAH)

akta.pro secondary industry

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE)

Keywords

• Community services
• Family day care
• Foster kinship care
• NDIS disability supports
• Settlement services

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Family Day Care Services: Home-based childcare services under 'My Place Family Day Care' brand, operating for over 45 years to serve families in Southeast Queensland with quality educational childcare
2. Foster and Kinship Care Services: Supporting foster and kinship carers across western suburbs of Brisbane since the 1980s
3. NDIS Registered Services: NDIS registered independent service provider offering tailored support services
4. Venue Hire: Halls and centres available for hire to individuals and organisations
5. Community Programs: Various community support services and programs including healthy ageing, settlement services, family intervention, and English classes
6. Settlement Services: Free settlement support provided to eligible visa holders from refugee and migrant backgrounds

Pricing tiers

Distribution channels3 records

Marketing channels5 records

Core offering

Inala Community House is a non-profit community services organisation that delivers an integrated portfolio of programs to individuals, families and communities in Inala and greater Brisbane. Core paid and subsidised offerings include My Place Family Day Care (home-based childcare operating 45+ years), Inclusive Foster and Kinship Care support (since the 1980s), NDIS registered disability supports, Family Intervention Services, Settlement Services for refugee and migrant visa holders, the Healthy Ageing Program for seniors, and the CROSSROADS trauma-informed parenting program. Complementary offerings include venue hire, English classes, homework club, and the annual Inala Multicultural Festival.

Product overview

Inala Community House is a non-profit, non-government community services organization offering a portfolio of interconnected services. The core offerings include My Place Family Day Care (home-based childcare), Foster and Kinship Care support, NDIS disability services, and Family Intervention Services. Additional services include Settlement Services for migrants and refugees, the Healthy Ageing Program for seniors, Community Programs (English classes, homework club), Venue Hire, and the CROSSROADS trauma-informed parenting program. The organization also runs the annual Inala Multicultural Festival. The services work together to provide holistic support to individuals, families, and communities in Inala and surrounding areas of Queensland.

Differentiator

Problem solved

Functional benefit

Brands

• My Place Family Day Care: Affordable and quality educational home-based childcare service operating for over 45 years in Southeast Queensland.
• CROSSROADS
• Inala Multicultural Festival
• Inclusive Foster and Kinship Care

Products and services

• My Place Family Day Care
• Inclusive Foster and Kinship Care
• NDIS Supports
• Settlement Services
• Family Intervention Services
• Healthy Ageing Program
• CROSSROADS
• Venue Hire

Quantifiable outcome

• Successful family reunification achieved through Family Intervention Service
• +2 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Red Rose FoundationcoreStrategic or Co-development PartnerCROSSROADS program developed in collaboration between Inala Community House and Red Rose Foundation. CROSSROADS is a trauma-informed reflective parenting program for parents/carers whose children have been impacted by domestic and family violence. The partnership focused on stopping the intergenerational cycle of domestic and family violence through education and healing parenting approaches.
• Queensland GovernmentcoreStrategic or Co-development PartnerCROSSROADS program funded by Queensland Government. Government funding enabled the development and delivery of the trauma-informed parenting program for practitioners working with families affected by domestic and family violence.
• Dogs QueenslandminorChannel Partner/ Reseller/ DistributorDogs Queensland Showground in Durack serves as the venue for the annual Inala Multicultural Festival, providing free community event space.
• St Vincent de Paul SocietyminorStrategic or Co-development PartnerOrganization utilizing the CROSSROADS program for practitioners working with families affected by domestic and family violence.
• Anglicare Southern QueenslandminorStrategic or Co-development PartnerOrganization utilizing the CROSSROADS program for practitioners working with families affected by domestic and family violence.
• Act for KidsminorStrategic or Co-development PartnerOrganization utilizing the CROSSROADS program for practitioners working with families affected by domestic and family violence.
• Micah ProjectsminorStrategic or Co-development PartnerOrganization utilizing the CROSSROADS program for practitioners working with families affected by domestic and family violence.
• Metro South HealthminorStrategic or Co-development PartnerOrganization utilizing the CROSSROADS program for practitioners working with families affected by domestic and family violence.
• Uniting Care CommunityminorStrategic or Co-development PartnerOrganization utilizing the CROSSROADS program for practitioners working with families affected by domestic and family violence.
• Relationships AustraliaminorStrategic or Co-development PartnerOrganization utilizing the CROSSROADS program for practitioners working with families affected by domestic and family violence.
• Allcare First Aid ServicesminorChannel Partner/ Reseller/ DistributorFirst aid training provider that hosts regular training sessions at Inala Community House venue.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Mission Australia: National community services NGO delivering housing, family support, employment, and youth services. Comparable in family and community support service lines, with broader geographic reach across Queensland.
• Goodstart Early Learning: Australia's largest nonprofit early childhood education provider operating long-day care and family day care services. Comparable to ICH's My Place Family Day Care service line but at national scale.
• The Benevolent Society: Australia-wide nonprofit providing early childhood education, family support, disability services, and aged care. Operates Family Day Care and community programs at scale, with similar multi-segment service delivery in Queensland.
• Life Without Barriers: National NGO delivering foster and kinship care, disability, and child protection services across Australia. Comparable in out-of-home care and NDIS support offerings, with overlap in family intervention and community-based support.
• CPL (Cerebral Palsy League): Queensland disability services provider offering NDIS-registered supports, allied health, and community-based disability programs. Comparable NDIS registration and disability-focused service delivery, operating at larger scale.
• Anglicare Southern Queensland: Major southern Queensland community services organization providing foster care, family intervention, settlement services, and disability support. Existing partner utilizing ICH's CROSSROADS program, with overlapping service lines in Brisbane's western corridor.
• UnitingCare Queensland: Large Queensland community services provider delivering disability, family, and community programs statewide. Comparable in service breadth (NDIS, family support, seniors) but at significantly larger scale and broader geographic footprint.
• Relationships Australia Queensland: Queensland provider of family, relationship, and community support services, including DFV-related programs. Existing CROSSROADS program partner with directly comparable service lines in family intervention and parenting support.

Direct peers

• Multicultural Australia: Queensland settlement and multicultural services provider offering casework, English classes, and community integration support for refugee and migrant visa holders. Directly comparable settlement-services line to ICH's offering.
• Communify Queensland: Brisbane-based community services organization delivering childcare, seniors programs, settlement support, and community activities. Operates as a comparable multi-service community hub serving inner/outer Brisbane suburbs with a similar wraparound service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ICHAustralia
• LinkedInlinkedin.com/company/inala-community-house

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inala Community House