ITsolveIT
ITsolveIT (Concept Data) is a South Australian managed IT services and cybersecurity consultancy delivering Microsoft-based managed IT, cloud, compliance, and AI/Copilot enablement to regional SMB and mid-market organisations.
- Company typePrivate
- Founded2002
- HeadquartersMount Barker, Australia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What ITsolveIT does
ITsolveIT (legally Concept Data) is a privately held, Australian-owned managed services and technology consultancy headquartered in Eastwood, South Australia, with a second office in Mount Barker. The company delivers managed IT, cybersecurity, cloud (Microsoft Azure, Microsoft 365), outsourced IT with vCIO advisory, backup and disaster recovery, project implementation, telephony, and product procurement services to South Australian organisations, supplemented by a Modern Workplace practice covering AI/Copilot enablement, workflow automation, Power Platform development, SharePoint governance, and cybersecurity framework alignment (ISO 27001, SMB1001, Essential Eight). The underlying technology stack is built almost entirely on Microsoft technologies, positioning ITsolveIT as a Microsoft specialist partner with governance-first security posture and ISO 27001:2022 certification.
Revenue is generated through recurring managed services contracts, project-based professional services (infrastructure deployments, office relocations, cloud migrations), outsourced IT department retainers including vCIO advisory, and hardware/software/cloud subscription procurement. Pricing is quote-based with free IT assessments used as the primary lead generation mechanism, and the GTM motion is sales-led, combining enterprise field sales with inside sales support. The customer base is concentrated among South Australian SMBs and mid-market organisations across financial services, general business, and other verticals, with named case studies limited to small business testimonials.
Strategic emphasis is on governance-first cybersecurity and AI adoption accountability, evidenced by ISO 27001:2022 certification, SMB1001:2026 Gold Framework provider status, and a structured AI Strategy & Enablement practice. Operational capabilities include 24/7 monitoring, proactive threat management, and board-level risk reporting. No funding rounds, acquisitions, headcount, or revenue figures are publicly disclosed, and the company's footprint remains regional within South Australia.
ITsolveIT firmographics
Firmographics- Name
- ITsolveIT
- Legal name
- Concept Data
- Website
- https://itsolveit.com.au
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ITsolveIT (Concept Data) is a South Australian managed IT services and cybersecurity consultancy delivering Microsoft-based managed IT, cloud, compliance, and AI/Copilot enablement to regional SMB and mid-market organisations.
- Ownership category
- akta.pro rank
ITsolveIT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- ITSM Governance, Compliance & Audit Readiness (BPAEAJAM)
- akta.pro secondary industry
- IT Procurement & Sourcing Services (Hardware/Software) (BPAEAOAG)
Keywords
Where ITsolveIT is headquartered
LocationHeadquarters
- HQ city
- Mount Barker
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
ITsolveIT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed services revenue from proactive monitoring, remote and on-site support, helpdesk, and network security management
- Professional Services: Project-based implementation services including infrastructure deployment, office relocations, user migrations, cloud migration, and consulting engagements
- Outsourced IT: Full IT department function with vCIO advisory, infrastructure management, and compliance oversight
- Product Procurement: Technology product sales including hardware, software, and cloud subscriptions
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
ITsolveIT product offering
Product offeringCore offering
ITsolveIT (legal name Concept Data) provides managed IT services, cybersecurity, cloud services, outsourced IT, project implementation, telephony solutions, and product procurement to South Australian organisations. The company complements these core services with Modern Workplace offerings covering AI/Copilot enablement, workflow automation, Power Platform development, SharePoint governance, and security framework compliance, delivered under a governance-first approach with ISO 27001:2022 and SMB1001:2026 credentials.
Product overview
ITsolveIT (Concept Data) is a managed IT services company offering a comprehensive portfolio of technology services rather than a single unified product. The core offering consists of Managed IT Services, Cybersecurity, Cloud Services, Outsourced IT, Computer Support, Project Implementation, Telephony Solutions, and Product Procurement. These core services are complemented by Modern Workplace modules including AI Strategy & Enablement, Automation & Workflow Optimisation, Power Platform Solutions & Development, SharePoint Review/Design/Governance, and Cybersecurity Frameworks & Compliance. The company also offers structured programs including AI Starter Program, Enterprise AI Enablement, and Cybersafe Assurance Program. All services are delivered with a governance-first approach, with ISO 27001:2022 certification and SMB1001:2026 Gold Framework alignment.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services
Companies that use ITsolveIT
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
ITsolveIT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature6 records
ITsolveIT partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreTechnology partnership providing Azure cloud, Microsoft 365, Power Platform, SharePoint, and AI/Copilot solutions. The company operates as Microsoft specialists delivering cloud strategy, migration, and hybrid cloud solutions.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
ITsolveIT competitors and assessment
Company assessmentDirect peers
- Computergate: Australian managed IT services and cloud provider with strong Microsoft cloud focus. Closely comparable in Microsoft-led delivery model and mid-market positioning, though Computergate operates with national distribution rather than a single-state focus.
- Calibre One: Australian managed IT and cybersecurity provider with regional and national clients, focusing on Microsoft cloud, security governance, and compliance services. Closely comparable in governance-first positioning and Microsoft-led managed services delivery.
- The Missing Link: Australian IT services and security company offering managed services, cloud, and cybersecurity across SMB and mid-market. Comparable to ITsolveIT in customer profile and Microsoft-platform-led service delivery, with broader geographic presence including NSW, VIC, and QLD.
- Amshire: Australian managed IT services and cloud provider focused on Microsoft 365, Azure, and security for SMB and mid-market customers. Directly comparable in Microsoft-platform-led service mix and consultative sales motion targeting similar customer segments.
- ASI Solutions: Australian managed IT, cloud, and security provider serving mid-market and enterprise customers. Comparable service portfolio and go-to-market model, though ASI Solutions has national footprint and listed-company scale advantages over ITsolveIT.
- Brennan IT: Australian managed IT services and cybersecurity provider with national reach. Directly comparable in service mix (managed IT, cloud, cybersecurity, compliance) and overlapping Microsoft-centric delivery model, but operates at significantly larger scale across multiple Australian states.
- Triforce: Australian managed IT, cloud, and cybersecurity provider with Microsoft-centric delivery for SMB and mid-market. Comparable in service portfolio and customer profile, competing for similar Microsoft-led managed services contracts in the Australian market.
Broad incumbents
- Atturra: Australian-listed IT services and advisory business covering managed services, cloud, and data platforms. Broader incumbent with M&A-built portfolio including Intalock for cybersecurity; competes for similar mid-market managed IT and security spend as ITsolveIT.
- Data#3: ASX-listed Australian IT solutions provider with strong Microsoft partnership and broad cloud, security, and managed services practice. A broad incumbent that competes for the same Microsoft-led managed services engagements as ITsolveIT at enterprise and mid-market tiers.
- Insight Enterprises: Global IT solutions integrator with a substantial Australian operation focused on Microsoft, cloud, and managed services. Operates at much larger scale but targets overlapping mid-market and enterprise managed-services and cybersecurity outcomes as ITsolveIT.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
ITsolveIT social profiles
Digital presenceITsolveIT compliance and trust
Trust signalCompliance2 records
ITsolveIT financial estimates
Financial estimateRevenue estimate
Valuation estimate
ITsolveIT leadership team
Management profileNumber of profiles
ITsolveIT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ITsolveIT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ITsolveIT
What does ITsolveIT do?
ITsolveIT (legal name Concept Data) provides managed IT services, cybersecurity, cloud services, outsourced IT, project implementation, telephony solutions, and product procurement to South Australian organisations. The company complements these core services with Modern Workplace offerings covering AI/Copilot enablement, workflow automation, Power Platform development, SharePoint governance, and security framework compliance, delivered under a governance-first approach with ISO 27001:2022 and SMB1001:2026 credentials.
Is ITsolveIT a public or private company?
ITsolveIT is a private company. It is classified as unknown and is currently operating.
When was ITsolveIT founded?
ITsolveIT was founded in 2002. It employs 1 to 10 people.
Where is ITsolveIT based?
ITsolveIT is headquartered in Mount Barker, Australia, in the Oceania region.
How does ITsolveIT make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services, outsourced IT and product Procurement.
Who are ITsolveIT's main competitors?
Direct peers on record are Computergate, Calibre One, The Missing Link, Amshire, ASI Solutions, Brennan IT and Triforce. Broad incumbents are Atturra, Data#3 and Insight Enterprises.
Does ITsolveIT have an API?
No public API is recorded for ITsolveIT.
What industry is ITsolveIT in?
ITsolveIT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAM, ITSM Governance, Compliance & Audit Readiness, with a secondary code of BPAEAOAG, IT Procurement & Sourcing Services (Hardware/Software). Its NAICS code is 54151 and its SIC code is 7370.