Mission Machines

What Mission Machines does

Mission Machines Corp. is a privately held VoIP solutions provider headquartered in Yaphank, New York, founded in 2009. The company offers business communication systems through two main product lines: Z-Cloud, a cloud-hosted PBX running on Amazon Web Services, and the S-100, an on-premise server-based phone system supporting up to 50 extensions and 20 concurrent calls. Both systems are SIP-compatible and integrate with third-party IP phones from Grandstream, Yealink, and Polycom.

The company's revenue model combines bundled hardware-plus-service sales with recurring VoIP subscriptions. Pre-configured phone system packages (Standard, Premium, Enterprise, Essential, Professional, Executive, and Advanced Packs) range from approximately $275 to $2,700 and include 2-4 months of free service. Standalone subscriptions are priced at $99/month (Standard), $149/month (Advanced), and $299/month (Premium), all offering unlimited users and extensions with tiered external conversation limits. Additional external lines are sold at $24.95 each.

Mission Machines sells exclusively through its own e-commerce website with phone-based sales support, targeting small and mid-sized businesses seeking lower-cost alternatives to per-user UCaaS pricing models from RingCentral, Vonage, and Nextiva. The company claims over 10,000 businesses have trusted its services over its 15+ year operating history. With 1-10 employees and no disclosed external funding, Mission Machines operates as a lean, founder-led micro-business focused on cost-efficient VoIP for the SMB segment.

Name

Mission Machines

Legal name

Mission Machines

Website

https://missionmachines.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Mission Machines is a private Yaphank, NY-based VoIP provider offering cloud-hosted Z-Cloud PBX and server-based S-100 phone systems plus SIP-compatible hardware to small and mid-sized businesses via direct e-commerce, differentiated by no-per-user subscription pricing.

Ownership category

akta.pro rank

Product category

Cloud Business Phone Systems

NAICS

Telecommunications Resellers (517121), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Radiotelephone Communications (4812), Computer Communications Equipment (3576)

akta.pro industry

PRIMARYBPAMACAC

Voice Calling (VoIP) Apps

Business & Public Services/Web, Mobile & Digital Platforms/Messaging, Voice/Video & Communication Apps

SECONDARYHDAFANAE

Virtualized IMS & VoIP Core (vIMS)

Hardware, Technology & Telecom/Networking Equipment & Components/Network Function Virtualization (NFV) Solutions

Keywords

• VoIP phone systems
• Cloud telephony services
• Business phone systems
• Hosted PBX solutions
• IP phone hardware

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Infrastructure, Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain

Revenue model

1. VoIP Service Subscriptions: Monthly recurring subscription plans for cloud phone service with unlimited users and extensions. Plans include Standard ($99), Advanced ($149), and Premium ($299) tiers with different external line capacities.
2. Hardware Sales: One-time sales of IP phones (Grandstream, Yealink, Polycom brands), phone system packages (Z-Cloud and S-100 bundles), and accessories. Prices range from $69 to $1,449 for individual phones, and $275-$2,699 for complete phone system packages.
3. Additional Line Services: Additional external lines available at $24.95 each. After initial promotional period, service pricing continues at $50 for first 2 lines plus $25 per additional line.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Mission Machines sells cloud-based and server-based VoIP phone systems (Z-Cloud and S-100) bundled with SIP-compatible IP phones, alongside standalone VoIP subscription plans for unlimited users and extensions. Offerings are sold direct to businesses through the company's e-commerce site with no-per-user pricing, including advanced calling features (auto-attendant, contact center, video meetings, call recording) at no extra charge and U.S.-based technical support.

Product overview

Mission Machines is a VoIP solutions provider offering two main product lines: Z-Cloud (cloud-hosted) and S-100 (server-based) phone systems, complemented by third-party desktop IP phones and add-on modules. The Z-Cloud portfolio includes cloud phone system bundles (Standard, Premium, Enterprise, Essential, Premium, Professional, Executive, Advanced Packs) that bundle hardware with monthly VoIP service plans. The S-100 portfolio offers server-based phone systems in the same tier structure, requiring an on-premises server. VoIP service plans (Standard, Advanced, Premium) provide unlimited users/extensions with varying external conversation limits. Desktop IP phones from Grandstream (GXP and GRP series), Yealink (T40G, T41S, T42S, T46S, T48S), and Polycom (SoundStation IP 5000, IP 7000) are sold as standalone hardware compatible with the cloud and server-based systems. Add-on modules include the Advanced Queuing Module and S-100 server.

Differentiator

Problem solved

Functional benefit

Brands

• Z-Cloud: Cloud-based VoIP phone system and service offering cloud-hosted PBX/phone system solutions.

Products and services

• Z-Cloud Cloud PBX Phone System — Standard Package

Quantifiable outcome

• Save 10% with annual plan
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

One partnership is on record.

• Amazon Web ServicescoreTechnology or IntegrationMission Machines' Z-Cloud service is hosted on Amazon servers, providing cloud infrastructure for their phone system services. AWS hosting enables multi-location business support at no additional charges.

Scale indicators2 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• 8x8: Cloud communications provider offering voice, video, chat, and contact center as integrated UCaaS. Competes with Mission Machines for SMB and mid-market VoIP customers.
• Nextiva: UCaaS platform focused on SMB and mid-market customers offering cloud phone, video, and contact center. Direct competitor to Mission Machines' Z-Cloud VoIP offering with similar SMB focus.
• Grasshopper: Virtual phone system designed for small businesses and entrepreneurs, offering VoIP numbers, call forwarding, and mobile apps. Comparable SMB VoIP target market to Mission Machines.
• Dialpad: AI-powered cloud communications platform offering voice, video, messaging, and contact center. Competes with Mission Machines for SMB VoIP business with a more modern AI-augmented feature set.
• Ooma: VoIP and cloud communications provider focused on SMBs and residential customers with subscription phone service and hardware bundles. Closely comparable to Mission Machines' SMB VoIP + hardware model.
• Vonage: Cloud communications provider offering VoIP, unified communications, and APIs for SMB and enterprise customers. Direct competitor to Mission Machines' per-user VoIP service model.
• RingCentral: Leading cloud UCaaS provider offering cloud phone systems, messaging, video, and contact center for businesses of all sizes. Direct competitor to Mission Machines' Z-Cloud VoIP service, particularly for SMB and mid-market segments.
• GoTo Connect (formerly Jive): Cloud VoIP and unified communications service for SMBs offering phone, video, and messaging. Direct SMB-focused competitor to Mission Machines' Z-Cloud service.

Broad incumbents

• Zoom: Major UCaaS platform with Zoom Phone offering cloud VoIP integrated with video and collaboration. Broader incumbent competing for the same SMB phone system customers as Mission Machines.
• Microsoft Teams Phone: Microsoft's cloud telephony offering integrated within the Teams collaboration platform. Increasingly competes with Mission Machines in the SMB and mid-market phone system space, often bundled with Microsoft 365.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/mmachinesus
• LinkedInlinkedin.com/company/mission-machines

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mission Machines