Australian Institute of Food Safety

What Australian Institute of Food Safety does

The Australian Institute of Food Safety (AIFS) is a not-for-profit Registered Training Organisation (RTO #41127) founded in 2012 and headquartered in Eight Mile Plains, Queensland, that delivers nationally recognised and accredited online food safety training to Australian food service, hospitality, retail, and care-sector employers. Its catalogue spans the Food Safety Supervisor course ($199.95, NSW Food Authority approved), Food Handler, Food Safety Manager ($299.95), Introduction to Food Safety ($49.95), NSW Recertification, Food Allergen Management, and a Meal & Menu Planning course ($499.95), alongside a HACCP Food Safety Plan Kit ($99.95) and an annual AIFS Membership ($99.95/year). Customers include Boston Pizza, Pizza Hut, Subway, Grill'd, Sumo Salad, Red Rooster, TGI Fridays, David Jones, Rydges, Australia Zoo, Spotless, Linfox, Caltex, Nestle, and YMCA, with the institute claiming thousands of organisational clients served annually.

The platform is built around a Learning Management System that delivers self-paced accredited modules, integrates assessment, and issues digital credentials via a Food Safety Card system that lets employers and regulators verify certifications through QR-code lookup. The technology stack prioritises off-the-shelf online delivery rather than proprietary models, and the institute operates regional offices in Sydney, Melbourne, and Brisbane to support enterprise and multi-site accounts.

Revenue is generated through per-course fees (price band $49.95–$499.95), recurring membership subscriptions, and ancillary plan-kit sales, with B2B training contracts supplying volume for multi-site enterprise clients in food service, hospitality, retail, and logistics. Distribution combines direct self-serve enrolment on the AIFS site with enterprise accounts for large employers, supported by a community partnership with food rescue charity OzHarvest and reported learner satisfaction between 96% and 100%.

Name

Australian Institute of Food Safety

Legal name

Australian Institute of Food Safety

Website

https://foodsafety.com.au

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

The Australian Institute of Food Safety (AIFS) is a not-for-profit Registered Training Organisation (RTO #41127) delivering nationally accredited online food safety and compliance training to thousands of Australian food service, hospitality, and retail organisations.

Ownership category

akta.pro rank

Product category

Food Safety Training & Compliance Education

akta.pro industry

PRIMARYAFALANAF

Training & Competency Programs (Food Safety, HACCP, PCQI, Internal Auditor)

Agriculture & Food Production/Food Safety, Testing & Certification/Food Safety Management Systems (FSMS)

SECONDARYAFALALAF

Food Safety Culture Programs & QA Training

Agriculture & Food Production/Food Safety, Testing & Certification/Food Quality Assurance Systems

SECONDARYEDABAEAN

Food Safety & Workplace Sanitation (HACCP, Hygiene)

Education/Corporate Training & Professional Development/Workplace Safety (EHS) Training

Keywords

• Food safety training
• Online compliance courses
• Hospitality certification programs
• HACCP plan development
• Registered training services

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Online Course Sales: Individual course purchases for Food Safety Supervisor ($199.95), Food Handler, Food Safety Manager ($299.95), Introduction to Food Safety ($49.95), Food Allergen Management, NSW Recertification, and RSA courses. Revenue from direct student enrolments.
2. AIFS Membership Subscription: 12-month membership program at $99.95/year providing access to resources, newsletters, Food Safety Decal, and updates/recalls. Complimentary membership included with accredited courses.
3. Business Accounts: Bulk enrolment services for businesses with student reporting and monthly invoicing capabilities.
4. HACCP Food Safety Plan Kit: Online course/product priced at $99.95 for building compliant Food Safety Plans.
5. Meal & Menu Planning Course: Healthcare-specific course priced at $499.95 for meal and menu planning training.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

AIFS delivers online food safety education and nationally recognised training through a proprietary eLearning platform, offering courses such as Food Safety Supervisor, Food Handler, Food Safety Manager, Food Allergen Management, NSW Recertification, Responsible Service of Alcohol, and healthcare-specific Meal & Menu Planning. The portfolio also includes the HACCP Food Safety Plan Kit for business compliance, an annual AIFS Membership with credentials and decals, and a Business Accounts programme for bulk staff training. The platform is accessible 24/7 across devices, designed to help Australian food businesses and individual food workers meet FSANZ Standard 3.2.2A and state regulatory requirements.

Product overview

Australian Institute of Food Safety (AIFS) offers a comprehensive suite of online food safety training courses and compliance tools for the Australian food industry. The core portfolio consists of nationally recognised courses including Food Safety Supervisor, Food Handler, NSW Recertification, Food Allergen Management, Responsible Service of Alcohol, and Meal & Menu Planning for Healthcare. Supporting products include the HACCP Food Safety Plan Kit for business compliance, the Food Safety Card credential, and an AIFS Membership Program that provides access to resources and the 'Serious About Food Safety' decal. The platform is delivered entirely online with courses accessible 24/7, offering sector-specific training for Hospitality, Retail, Health & Community, Food Processing, and Transport & Distribution sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Food Safety Supervisor Course Nationally recognised online training course meeting Food Standard 3.2.2A requirements, enabling learners to become qualified Food Safety Supervisors. Covers 19 lessons on food safety laws, contamination, allergen management, hygiene, and food safety programs. Priced at $199.95 with 6-8 hours of content and 12-month access. Includes complimentary 12-month AIFS Membership, Food Safety Card, and Business Signage.
• Food Handler Course Online food safety training course for food workers meeting federal requirements under Food Standard 3.2.2A. Develops foundational food safety skills and knowledge for anyone who prepares, handles, or serves food. Course takes 3-4 hours with 12-month access. Includes complimentary 12-month AIFS Membership and a wallet-sized blue Food Safety Card.
• NSW Recertification Course NSW Food Authority approved renewal course for Food Safety Supervisors whose certificates are approaching expiration. Allows renewal every five years to maintain compliance with NSW food safety regulations. Includes complimentary 12-month AIFS Membership.
• Food Safety Manager Course Advanced food safety training for managing food safety in a food business. Covers 10 lessons on contamination, food-borne illness, hygiene, temperature control, cleaning, and food safety plan management. This is a non-nationally recognised course developed to address industry need for advanced training. Priced at $299.95 with 12-month access. Certificate delivered by email within minutes of completion.
• Food Allergen Management Course Online course for Food Handlers designed to strengthen understanding of food allergen management. Covers six lessons including food allergies, handling incidents, common allergens, prevention, and personal hygiene. Takes 1-2 hours with 12-month access. Certificate of Completion available within minutes.
• Responsible Service of Alcohol (RSA) Course Online training covering safe alcohol service, legal responsibilities, and harm minimisation. Approved for delivery in Queensland, South Australia, Victoria, Western Australia, Tasmania, ACT, and NT (excluding NSW). Includes Virtual Video Assessment option. Takes a few hours with 12-month access.
• Meal & Menu Planning Course (Healthcare) Nationally recognised course for healthcare professionals required to plan meals and menus for clients. Covers 19 lessons including nutritional needs, therapeutic diets, texture-modified foods, cultural and religious requirements, and IDDSI framework. Includes Job Log practical assessment component. Priced at $499.95 with 12-month access.
• Introduction to Food Safety Course Entry-level food safety course covering basic skills and knowledge needed to handle food safely. Meets minimum requirements of Food Standard 3.2.2A for workers starting in the food industry. Priced at $49.95, takes 3-4 hours with 12-month access. Certificate of Completion delivered via email.
• HACCP Food Safety Plan Kit Comprehensive kit providing tools and instructions to create a HACCP-compliant Food Safety Plan for food businesses. Includes step-by-step guides, video lessons, interactive templates, sample plan, certificate of completion, and posters. Priced at $99.95 with 12-month unlimited access.
• AIFS Membership Program 12-month membership providing access to food safety resources, newsletters, updates, recalls, and the 'Serious About Food Safety' window decal. Available for $99.95/year or complimentary with select nationally recognised courses.

Quantifiable outcome

• 98% of students would recommend Food Safety Supervisor course to others
• +5 more outcomes

Named customers19 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• OzHarvestcoreStrategic or Co-development PartnerAIFS partners with OzHarvest to help tackle food waste and hunger in Australian communities. For every Food Safety Supervisor or NSW Recertification course enrolment, AIFS donates resources to feed two people in need. For every Food Handler course enrolment, they help feed one person. The AIFS team also volunteers regularly to help collect, prepare and distribute food to vulnerable people.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• EdApp by SafetyCulture: Mobile-first microlearning platform owned by Australian unicorn SafetyCulture, used by enterprises for compliance, onboarding and food safety training delivery. Comparable to AIFS in deploying online training to frontline food and hospitality workers, with stronger technology platform but less Australia-specific RTO accreditation depth.
• TalentCards: Mobile microlearning app by Epignosis for delivering bite-sized compliance and operational training to frontline workers. Comparable to AIFS in the self-paced, mobile-accessible training delivery model targeting deskless food service and retail workers, though not a regulated RTO.

Broad incumbents

• ClickSafety: Online safety and compliance training provider for construction, general industry and food/beverage customers. Comparable to AIFS in online self-paced course delivery, certification issuance and serving regulated workforces with periodic refresher training.
• UL Solutions (formerly PureSafety / UL ComplianceToE): Global safety science company that, through its PureSafety heritage, delivers enterprise EHS and compliance training. Comparable to AIFS as a regulated-compliance eLearning provider to enterprise customers (food, hospitality, healthcare) but with a much broader portfolio and global footprint.
• NSF International: Global public health and safety organisation that runs food safety training, certification and consulting services alongside its broader testing and standards portfolio. Comparable to AIFS in delivering food safety education to food manufacturers and food service operators, but operates at significantly larger scale and across many geographies.
• ServSafe (National Restaurant Association): Operated by the US National Restaurant Association, ServSafe is the dominant North American food handler and food safety manager training and certification programme. Directly comparable to AIFS in content (food safety, allergen, hygiene), delivery model (online + classroom) and customer base (restaurants, food service operators), but operates at much larger scale and in a different geography.

Direct peers

• 360training: US-based online regulatory and compliance training marketplace covering food safety, alcohol service, health and safety, real estate and other regulated sectors. Directly comparable to AIFS in self-serve eLearning, course catalogue breadth and per-course pricing model targeting individual food workers.
• Allens Training: Australian Registered Training Organisation offering nationally recognised first aid, food safety and workplace compliance courses online. Direct competitor to AIFS in the Australian RTO food safety training market, targeting the same hospitality, retail and healthcare customers with similar Statement of Attainment credentials.
• AlertForce: Australian online compliance training provider covering WHS, food safety and HR training with nationally recognised credentials. Directly comparable to AIFS in online self-serve delivery, Australia-wide reach and target customer base of SMB food and hospitality operators.
• TAFE Queensland: Public vocational education provider in Queensland (and part of the national TAFE network) delivering accredited food safety, hospitality and health courses. Competes with AIFS for the same compliance training budgets of Australian food businesses, particularly on public-sector and entry-level credentials.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ausfoodsafety
• LinkedInlinkedin.com/company/australian-institute-of-food-safety
• Xx.com/ausfoodsafety

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Australian Institute of Food Safety