Never Alone Recovery

Name

Never Alone Recovery

Legal name

Never Alone Recovery

Website

https://neveralonerecovery.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Addiction Recovery Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYHLAFACAN

Peer Support, Recovery Coaching & Sober Living Services

Healthcare & Life Sciences/Healthcare Providers & Systems/Behavioral Health & Substance Use Treatment

SECONDARYBPAGACAE

Substance Use Disorder Prevention & Recovery Services

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

SECONDARYBPAGAEAO

Substance Use Recovery & Harm Reduction Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

Keywords

• Addiction recovery support
• Rehab placement services
• Substance abuse treatment
• Online recovery groups
• Intervention services

Headquarters

HQ city

Munster

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Foundation Support: The Never Alone Foundation accepts donations to fund recovery programs, community initiatives, and outreach. Donations are collected via PayPal and other channels to support free services for individuals and families.
2. Merchandise Sales (SoberThreads): Never Alone Recovery operates an online merchandise store called SoberThreads, selling inspirational t-shirts, hoodies, and other items. A portion of proceeds supports the organization's continued addiction recovery campaigns and community outreach.
3. Free Placement Services (No Direct Revenue): The organization's core placement and consulting services are provided free of charge to individuals. Revenue is not generated directly from these services; the organization sustains operations through donations, merchandise sales, and community support rather than fees from those seeking treatment.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

Never Alone Recovery provides free nationwide drug and alcohol rehab placement services, matching individuals with treatment facilities based on insurance coverage, location, and modality. The organization complements placement with intervention assistance, free insurance verification, weekly Zoom-based online support groups, and a free educational eBook. It also runs community events and a branded merchandise line (SoberThreads) to fund its mission.

Product overview

Never Alone Recovery operates as a comprehensive addiction recovery support organization offering a portfolio of interconnected services. The core offering is free nationwide drug rehab placement and matching services, supported by weekly online support groups hosted via Zoom (including Never Alone Live, Morning Miracles Daily, Messy Miracles, and gender-specific meetings). Additional services include professional intervention assistance, free insurance verification, and the free Surviving Your Loved One's Addiction eBook. The organization runs flagship events including the annual Freedom Fest and the No One Walks Alone Community Walk. CEO John Hayes offers motivational speaking services for corporate, healthcare, faith-based, and educational audiences. The Never Alone Foundation (a nonprofit sub-brand) expands services to include mental health advocacy, trauma support, and sensitivity training programs. SoberThreads is a branded merchandise line that generates revenue to support the mission. All services are provided free of charge to individuals and families.

Differentiator

Problem solved

Functional benefit

Brands

• SoberThreads: Inspirational merchandise line featuring recovery-positive designs on shirts, hoodies, keychains, and coffee mugs. Proceeds support Never Alone Recovery's mission.
• Never Alone Live
• Morning Miracles Daily
• Messy Miracles
• No One Walks Alone
• Freedom Fest

Products and services

• Drug Rehab Placement Services Free nationwide rehabilitation placement and matching services that connect individuals with personalized treatment options based on specific needs, insurance coverage, location preferences, and treatment modalities (12-step, SMART, spiritual).
• Online Support Groups Free weekly virtual support group meetings hosted via Zoom for individuals in recovery, family members, and allies. Includes Never Alone Live (Wednesdays), Morning Miracles Daily (daily), Community Addiction Support Group, Messy Miracles (Tuesdays), Men's Recovery Meeting (Thursdays), and Women's Recovery Meeting (Sundays).
• Intervention Services Professional interventionist services that help families and friends plan and conduct interventions for loved ones struggling with addiction, including developing support plans and connecting individuals to treatment resources.
• Insurance Verification Free insurance coverage verification service that reviews benefits and explains potential treatment coverage options by working directly with health insurance providers on behalf of individuals seeking treatment.
• Surviving Your Loved One's Addiction eBook Free downloadable eBook providing comprehensive guidance for loved ones of those struggling with addiction, covering topics such as recognizing signs of drug use, staging interventions, and supporting recovery.
• John Hayes Speaking Services Motivational speaking engagements by CEO John Hayes covering leadership, resilience, breaking cycles of adversity, and building accountable workplace cultures for corporate, healthcare, faith-based, and educational audiences.
• Never Alone Foundation Programs Nonprofit foundation offering addiction recovery support, mental health advocacy, trauma and sexual abuse support, victim sensitivity training, and anti-trafficking initiatives, including SART programs and sensitivity training for businesses and government entities.
• SoberThreads Merchandise Line Branded merchandise line featuring inspirational recovery-themed apparel and accessories including t-shirts, hoodies, keychains, and coffee mugs, with proceeds supporting Never Alone Recovery's mission.

Quantifiable outcome

• Helped thousands of families through addiction and recovery difficulties

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Six partnerships are on record, tiered secondary and core.

• Embassy Suites by Hilton Charleston Historic DistrictsecondaryOthers · 1 January 2026Venue partner for Freedom Fest 2026, hosting event programming at their Charleston, SC location January 23-25, 2026.
• Circular Congregational Church (Charleston, SC)secondaryOthers · 1 January 2026Venue partner for Freedom Fest 2026, hosting Sunday programming (January 24-25) at their Charleston, SC location.
• Nationwide Treatment Centers NetworkcoreStrategic or Co-development PartnerNever Alone Recovery works with a network of treatment facilities across the United States to match individuals with appropriate care based on location preferences, insurance acceptance, and treatment modalities (spiritual, 12-step, SMART recovery, etc.). This network enables personalized placement services for individuals seeking treatment.
• Business Owners and Corporations (Sensitivity Training)secondaryImplementation/ SI/ Consulting PartnerNever Alone Recovery partners with business owners and corporations to provide sensitivity training and FMLA coaching for employees, helping workplaces support staff affected by addiction.
• Local and State GovernmentsecondaryStrategic or Co-development PartnerThe organization partners with government entities to ensure communities have access to life-saving rehabilitative resources and to provide training and community initiatives.
• Community Resource Partners (Nonprofits, Treatment Providers, Healthcare Organizations)secondaryStrategic or Co-development PartnerThe No One Walks Alone event invites nonprofits, treatment providers, healthcare organizations, government agencies, faith communities, and service organizations to host free resource tables and connect directly with community members seeking support.

Scale indicators2 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Shatterproof: National nonprofit focused on substance use disorder advocacy, family support, and treatment-system change — directly comparable as a mission-aligned 501(c)(3) operating in the SUD recovery space with education and family-targeted programming.
• Faces & Voices of Recovery: Recovery-community advocacy nonprofit mobilizing individuals and families affected by addiction — closely comparable to Never Alone Recovery's family-and-individual-facing community/event programming.
• SMART Recovery: Nonprofit mutual-aid organization running free secular peer-support meetings (in-person and online) for people with substance use issues — directly comparable to Never Alone Recovery's free weekly Zoom support group model.
• Oxford House: Nonprofit network of sober-living homes operated on a peer-led, self-supporting model — comparable as a community-run, donation-supported recovery-services nonprofit working alongside the formal treatment system.

Emerging players

• Eleanor Health: Outpatient addiction and mental health provider combining Medication-Assisted Treatment with peer-recovery support — comparable hybrid clinical-plus-peer-support model aimed at hard-to-reach populations.
• Lionrock Recovery: Online intensive outpatient and recovery-support provider focused on accessible treatment matching and telehealth — comparable in serving individuals seeking remote recovery support, though as a commercial outpatient program.
• Pelago: Digital substance-use treatment and recovery platform with employer/insurance payer contracting — comparable to Never Alone Recovery's placement/intake flow but delivered as a tech-enabled product with a commercial revenue model.

Broad incumbents

• American Addiction Centers: Large for-profit operator of residential and outpatient treatment facilities plus a referral/help-line — broadly comparable to Never Alone Recovery's nationwide rehab placement scope but as a much larger incumbent.
• Caron Treatment Centers: Long-established nonprofit addiction treatment provider with a national family-program and referral intake — comparable nonprofit positioning and family-services orientation to Never Alone Recovery's mission and support programming.
• Hazelden Betty Ford Foundation: Established nonprofit addiction treatment provider with national programs, education, and family services — comparable to Never Alone Recovery's nonprofit SUD mission and family-support content but at vastly larger scale and with clinical operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@youareneveralonerecovery/featured
• Facebookfacebook.com/NeverAloneRecovery
• LinkedInlinkedin.com/company/never-alone-recovery
• Instagraminstagram.com/never_alone_recovery
• Xx.com/neveralonerecov

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Never Alone Recovery