Face-to-Face Integrated Technologies
Texas-based, woman-owned consulting and technology firm providing a process-driven child welfare data system, mobile fingerprint scanning solution, and child welfare consulting services to tribal nations, state agencies, federal programs, and non-profits across 19+ U.S. states.
- Company typePrivate
- Founded2006
- HeadquartersAustin, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Face-to-Face Integrated Technologies does
Face-to-Face Integrated Technologies (F2F, F2FIT) is a Texas-incorporated, woman-owned consulting and technology firm founded in 2006 that specializes in human service delivery, with a primary focus on child welfare. The company serves Tribal nations, U.S. state child welfare agencies, federal programs, and non-profit human service organizations across 19+ states and two U.S. territories. Its core offerings span two intertwined lines: (i) a process-based data system, mobile fingerprint scanning hardware, and pre-configured child welfare process models, and (ii) a portfolio of consulting services including business analysis, practice and policy development, process mapping, technical vendor selection, outcome measurement, training, implementation planning, and project management. The data system is built on a SQL Server back-end with an ASP.NET (C#) web front-end using JavaScript libraries (jQuery, jQuery-UI) and is hosted on Amazon Web Services or on-premise at client sites.
The company's go-to-market is enterprise field sales: direct consulting engagements with government and non-profit buyers, often beginning with situational analysis and customer discovery. Revenue is generated through professional services engagements (business analysis, process mapping, training, implementation support, project management), one-time licenses for the Face-to-Face Data System, and hardware sales of the Mobile Fingerprint Scanning Solution. Customer evidence includes the State of Colorado (CCWIS Modernization, 2018-2019), the State of Texas (Deloitte subcontract on CCWIS Project HUB; SACWIS IMPACT upgrade 2006-2009), and 20+ Native American / Alaska Native tribes including the Navajo Nation, Tohono O'odham Nation, Southern Ute Indian Tribe, Oglala Sioux Tribe, and Pueblo of San Felipe. Notable proprietary assets include a "To Be" Solution Methodology (a modified BPR approach reportedly reducing analysis timelines by 30-50%) and process-based navigation design that reportedly cuts training time and learning curve by 50%. The firm holds a 2019 AWS City on a Cloud "Sustainability and Equity Award" and is certified as a Woman Owned Business (since April 2008). It operates with 11-50 employees from its headquarters in Lago Vista, Texas, and has no disclosed external funding.
Face-to-Face Integrated Technologies firmographics
Firmographics- Name
- Face-to-Face Integrated Technologies
- Legal name
- Face-to-Face Integrated Technologies
- Website
- https://facetofaceit.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Texas-based, woman-owned consulting and technology firm providing a process-driven child welfare data system, mobile fingerprint scanning solution, and child welfare consulting services to tribal nations, state agencies, federal programs, and non-profits across 19+ U.S. states.
- Ownership category
- akta.pro rank
Face-to-Face Integrated Technologies industry classification
Industry- Product category
- Child Welfare Technology & Consulting Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Process & Case Management Low-Code Platforms (HDAEAKAE)
- akta.pro secondary industries
- Data App Builders (Forms, Portals & Internal Tools) (HDAEAKAK), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)
Keywords
Where Face-to-Face Integrated Technologies is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Face-to-Face Integrated Technologies business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Consulting Services: Professional consulting services including business analysis, practice and policy development, process mapping, training design and delivery, implementation planning and support, and project management for human service delivery organizations.
- Data System Products: Sale and implementation of the Face-to-Face Data System for child welfare and human service delivery agencies.
- Mobile Fingerprint Scanning Solution: Mobile fingerprint scanning solution for documenting face-to-face visitation with clients.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Face-to-Face Integrated Technologies product offering
Product offeringCore offering
Face-to-Face Integrated Technologies sells a process-driven Data System software, a mobile fingerprint scanning solution, and documented child welfare process models to tribal, state, federal, and non-profit human service agencies. Surrounding those products is a suite of consulting services (business analysis, practice and policy, technical vendor selection, outcome measurement, training, implementation planning, project management, and service delivery process mapping) that guide clients through CCWIS/SACWIS modernization, AFCARS-compliant reporting, and operational redesign.
Product overview
Face-to-Face Integrated Technologies offers a unified portfolio centered on its Data System (core product), complemented by the Child Welfare Mobile Fingerprint Scanning add-on and Child Welfare Process Models. The Data System serves as the foundational technology platform for data capture and reporting, while the Mobile Fingerprint Scanning solution provides specialized field documentation for face-to-face visit verification. The Process Models deliver documented baseline workflows for child welfare operations. Supporting these products is a suite of consulting services including Business Analysis, Practice & Policy, Technical Vendor Selection, Outcome Measurement and Data Definition, Training Delivery and Management, Implementation Planning & Support, Project Management, and Service Delivery Process Mapping—all built around the company's proprietary 'To Be' Solution Methodology.
Differentiator
Problem solved
Functional benefit
Products and services
- Face-to-Face Data System Process-driven data capture and reporting system whose navigation mirrors each agency's service delivery practice, with SQL Server back-end, ASP.NET (C#) web front-end, and jQuery/jQuery-UI libraries, configurable to agency-specific needs; designed to reduce training time and learning curve by 50% and pre-configured for AFCARS, NCANDS, and NYTD reporting.
- Child Welfare Mobile Fingerprint Scanning Mobile 500 dpi digital fingerprint scanning solution for documenting face-to-face visitation with children and resource providers, including date/time stamping and reconciliation reporting for accurate visitation-rate tracking.
- Child Welfare Process Models Fully documented end-to-end baseline Child Welfare/Human Service delivery process model covering Intake and Ongoing Services through Adoption and Provider Management, with standardized forms containing AFCARS, NCANDS, and NYTD data elements.
- Service Delivery Process Mapping Consulting engagement using the proprietary 'To Be' Solution Methodology to facilitate agency staff in designing efficient service delivery processes, delivering comprehensive documentation including process maps, data collection forms, and standard data definitions.
- Business Analysis Requirements definition, detailed design, full requirements documentation, requirements traceability matrix, use case scenarios, and test scripts for human service delivery systems.
- Practice & Policy Review and design of current policy and practice standards, practice model definition through facilitated sessions, and policy/practice manual development for human service agencies.
- Technical Vendor Selection Agency situational analysis (SAUNA), RFP requirements documentation, vendor pre-qualification matrix, vendor demo questions, and user acceptance test plan development.
- Outcome Measurement and Data Definition Standardizing outcome measurement tools and methodologies, designing common data collection platforms, and creating standardized data definitions for states, tribes, and agencies.
- Training: Delivery and Management Curriculum design, training manual development, train-the-trainer, and direct staff training delivery specific to human service delivery.
- Implementation Planning & Support Planning for implementation of new processes and automated systems, including change management strategy planning and post-implementation on-site support.
- Project Management Full on-site project management, scope sessions, work breakdown structure identification, and project plan development with status reporting for child welfare and human service initiatives.
Quantifiable outcome
- Reduces analysis timelines by 30-50% compared to traditional BPR methodology
- +1 more outcomes
Companies that use Face-to-Face Integrated Technologies
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles3 records
Face-to-Face Integrated Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Face-to-Face Integrated Technologies partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Deloitte (as Subcontractor)coreFace-to-Face IT served as a subcontractor to Deloitte on the State of Texas CCWIS Project HUB in the PPMO (Project Portfolio Management Office) for CCWIS Modernization Project. F2F provided senior business analysis and project management support.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Face-to-Face Integrated Technologies competitors and assessment
Company assessmentBroad incumbents
- MAXIMUS: Large public-sector services and technology provider with a dedicated Human Services segment covering child welfare eligibility, case management modernization, and related consulting. Comparable buyer base (state and federal agencies) and overlapping CCWIS/SACWIS practice, though MAXIMUS is far broader and larger.
- Northwoods (Tyler Technologies): Provider of social services case management software used by state and county child welfare agencies, now part of Tyler Technologies' Justice & Public Safety portfolio. Directly comparable on the software product side (case management for child welfare), with a much larger parent and broader platform footprint.
- Deloitte (Human Services practice): Big Four consulting firm that is a known prime contractor on state CCWIS modernizations and uses F2F as a subcontractor on Texas. Comparable in CCWIS business analysis and project management services, but operates at vastly greater scale and competes with F2F on direct state pursuits.
Direct peers
- Public Consulting Group: Large but human-services-focused consulting firm that performs CCWIS readiness, SACWIS/CCWIS business analysis, practice model design, and project management for state and county child welfare agencies. Highly comparable in service mix and buyer profile, but operates at significantly greater scale.
- TribalHub: Membership and resource organization serving tribal governments and tribal child welfare programs, with which F2F is a 'Proud Associate Member.' Comparable tribal buyer base and overlapping events, training, and content channels used to reach Native American child welfare agencies.
- FEI Systems: Specialist provider of health and human services data systems and consulting to federal, state, and tribal clients, including child welfare and behavioral health. Closest like-for-like peer in terms of domain focus on human services agencies, software-plus-services model, and tribal customer base.
- Mathematica Policy Research: Research and consulting firm that evaluates federal and state human services programs, including ACF and OPRE child welfare and home visiting initiatives. Comparable in working with the same federal sponsors (ACF, OPRE) and on adjacent tribal child welfare capacity-building engagements.
- Calibri Systems (now part of Maximus): Mid-size IT consulting firm providing business analysis, IV&V, and systems integration support to state child welfare and human services agencies. Closely comparable in scale, consulting-led model, and CCWIS-adjacent project work.
- Casebook (by Eccovia): Child welfare and human services case management SaaS platform serving state and tribal agencies with built-in AFCARS/NCANDS reporting and mobile worker tools. Closest direct competitor to F2F's Data System product, differentiated by being a modern cloud-native platform versus F2F's legacy stack.
Emerging players
- FirstPic, Inc. Woman-owned small business providing program management, training, and technical assistance to ACF, including tribal child welfare and home visiting grantees. Comparable in niche focus on tribal/federal child welfare buyers, though F2F has a deeper software-product layer.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Face-to-Face Integrated Technologies social profiles
Digital presenceFace-to-Face Integrated Technologies compliance and trust
Trust signalCompliance1 record
Face-to-Face Integrated Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Face-to-Face Integrated Technologies leadership team
Management profileNumber of profiles
Face-to-Face Integrated Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Face-to-Face Integrated Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Face-to-Face Integrated Technologies
What does Face-to-Face Integrated Technologies do?
Face-to-Face Integrated Technologies sells a process-driven Data System software, a mobile fingerprint scanning solution, and documented child welfare process models to tribal, state, federal, and non-profit human service agencies. Surrounding those products is a suite of consulting services (business analysis, practice and policy, technical vendor selection, outcome measurement, training, implementation planning, project management, and service delivery process mapping) that guide clients through CCWIS/SACWIS modernization, AFCARS-compliant reporting, and operational redesign.
Is Face-to-Face Integrated Technologies a public or private company?
Face-to-Face Integrated Technologies is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Face-to-Face Integrated Technologies founded?
Face-to-Face Integrated Technologies was founded in 2006. It employs 11 to 50 people.
Where is Face-to-Face Integrated Technologies based?
Face-to-Face Integrated Technologies is headquartered in Austin, United States, in the North America region.
How does Face-to-Face Integrated Technologies make money?
Three revenue lines are on record. Consulting Services are the primary driver. The others are data System Products and mobile Fingerprint Scanning Solution.
Who are Face-to-Face Integrated Technologies's main competitors?
Broad incumbents on record are MAXIMUS, Northwoods (Tyler Technologies) and Deloitte (Human Services practice). Direct peers are Public Consulting Group, TribalHub, FEI Systems, Mathematica Policy Research, Calibri Systems (now part of Maximus) and Casebook (by Eccovia). FirstPic, Inc. is listed as an emerging player.
Does Face-to-Face Integrated Technologies have an API?
No public API is recorded for Face-to-Face Integrated Technologies.
What industry is Face-to-Face Integrated Technologies in?
Face-to-Face Integrated Technologies's product category is Child Welfare Technology & Consulting Services. Its primary akta.pro industry code is HDAEAKAE, Process & Case Management Low-Code Platforms, with a secondary code of HDAEAKAK, Data App Builders (Forms, Portals & Internal Tools). Its NAICS code is 54151 and its SIC code is 7373.