Sapphire Coast Community Aged Care Group
Sapphire Coast Community Aged Care Group is a community-owned, not-for-profit aged care organisation in Bega, NSW, Australia, delivering residential aged care (two homes), retirement living (99 villas across three villages), and government-subsidised home care to older residents of the Bega Valley region.
- Company typePrivate
- Founded-
- HeadquartersBega, Australia
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Sapphire Coast Community Aged Care Group does
Sapphire Coast Community Aged Care Group (SCCAC) is a community-owned, not-for-profit aged care organisation headquartered in Bega, NSW, Australia, serving older people across the Bega Valley region on the NSW South Coast. It operates three integrated service lines: residential aged care (Hillgrove House in Bega, Imlay House in Pambula), retirement living across three villages (The Oaks Country Village and The Glen in Bega; The Kennedy Homes in Bombala) totalling 99 villas, and home care services delivered from Eden to Bermagui under the Australian Government's Support at Home program (launched 1 November 2025) and Veterans' Home Care arrangements via the Department of Veterans Affairs. The organisation also accepts tax-deductible donations as a registered charity.
Revenue mechanics combine government-subsidised home care packages (8 care levels), per-resident residential aged care funding, retirement-village entry licences plus recurring fortnightly fees (e.g., AU$535,000-AU$580,000 entry at The Kennedy Homes), and donations. Go-to-market is community-led: client access is mediated through the My Aged Care government assessment system and direct enquiry, with no formal digital marketing channel. Back-office technology is limited to the Complicare suite (Hillgrove House, Home Care, Imlay House portals) for staff access and compliance, and CompliLearn for employee training — there are no proprietary technology assets, apps, or AI capabilities evidenced.
Governance is by a community board chaired by Daniel Murphy, with Julie Evans as CEO. Strategic positioning emphasises personal, consistent carer relationships and warm, homelike environments as differentiation against larger for-profit and NFP competitors. Capacity expanded materially during 2024-2025 with the opening of two new retirement villages, and the Kennedy Homes (December 2025) signals intent to extend the model beyond the core Bega catchment.
Sapphire Coast Community Aged Care Group firmographics
Firmographics- Name
- Sapphire Coast Community Aged Care Group
- Legal name
- Sapphire Coast Community Aged Care Ltd
- Website
- https://sapphirecoastagedcare.org.au
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Sapphire Coast Community Aged Care Group is a community-owned, not-for-profit aged care organisation in Bega, NSW, Australia, delivering residential aged care (two homes), retirement living (99 villas across three villages), and government-subsidised home care to older residents of the Bega Valley region.
- Ownership category
- akta.pro rank
Sapphire Coast Community Aged Care Group industry classification
Industry- Product category
- Aged Care Services
- NAICS
- Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Assisted Living Facilities for the Elderly (623312), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300)
- akta.pro primary industry
- Single-Site CCRCs (HLADAEAE)
- akta.pro secondary industries
- Nonprofit / Faith-Based CCRCs (HLADAEAC), Assisted Living with Enhanced Care / High-Acuity (Aging-in-Place) (HLADABAC), Elder Services & Aging Support (BPAGAEAF)
Keywords
Where Sapphire Coast Community Aged Care Group is headquartered
LocationHeadquarters
- HQ city
- Bega
- HQ country
- Australia
- HQ region
- Oceania
Offices5 records
Markets served
Sapphire Coast Community Aged Care Group business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Home Care Services: Home care services including Support at Home program (Australian Government launched 1 November 2025, replacing Home Care Packages), home care packages, and veterans' services. Services include meal preparation, housekeeping, personal care, transport, medication monitoring, respite care.
- Residential Aged Care: Residential aged care services at Hillgrove House (Bega) and Imlay House (Pambula) providing accommodation and care for older people.
- Retirement Living: Retirement village living at The Glen (42 villas), The Oaks Country Village (42 villas), and The Kennedy Homes (15 villas). Revenue from entry fees and ongoing fortnightly fees.
- Donations and Bequests: Registered charity accepting tax-deductible donations (AU$2 or more) to support services, facility refurbishment, and staff training.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Fortnight | The Glen Retirement Village - 42 two and three-bedroom villas |
| One time/ perpetual license | Fortnight | The Kennedy Homes - 15 two-bedroom villas in Bombala |
| One time/ perpetual license | Fortnight | The Oaks Country Village - 42 villas in Bega countryside |
| Subscription | Pay-as-you-go | Home Care Services - Support at Home Program |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Sapphire Coast Community Aged Care Group product offering
Product offeringCore offering
Sapphire Coast Community Aged Care Group is a community-created, not-for-profit organisation providing a complete range of aged care services across the Bega Valley region. Its offerings comprise residential aged care at Hillgrove House (Bega) and Imlay House (Pambula), retirement living across three villages totalling 99 villas (The Glen, The Oaks Country Village, The Kennedy Homes), and government-subsidised home care services delivered in clients' homes under the Australian Government's Support at Home program.
Product overview
Sapphire Coast Community Aged Care Group is a community-created, not-for-profit aged care organization offering a complete range of specialized services including residential aged care (Hillgrove House in Bega, Imlay House in Pambula), retirement living villages (The Glen and The Oaks Country Village in Bega, The Kennedy Homes in Bombala), and home care services. The organization operates under the Australian Government's Support at Home program.
Differentiator
Problem solved
Functional benefit
Products and services
- Hillgrove House Residential Aged Care
Quantifiable outcome
- The Glen officially opened 1 October 2024 with over 120 residents, staff, community members, and board members attending
Companies that use Sapphire Coast Community Aged Care Group
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles2 records
Sapphire Coast Community Aged Care Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Sapphire Coast Community Aged Care Group partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- Bega Cheese Ltd.minorBarry Irvin, Chairman of Bega Cheese Ltd., delivered keynote address at The Glen Retirement Village official opening ceremony on 1 October 2024.
- My Aged Care (Australian Government)coreGovernment referral pathway for aged care services. Clients assessed through My Aged Care system and referred to SCCAC for home care packages and services under the Support at Home program.
- Department of Veterans AffairscoreProvides Veterans' Home Care services to eligible veterans. Arranges home care, gardening, and lawn care services for veterans' home care package clients.
- NSW HealthminorHealth service provider partnership. Staff access portal links to NSW Health COVID-19 resources and information for staff reference.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
Sapphire Coast Community Aged Care Group competitors and assessment
Company assessmentBroad incumbents
- Bupa Aged Care Australia: Major international healthcare operator with significant Australian residential aged care footprint. Comparable residential care offering but operates at multinational scale without retirement villages.
- Opal Aged Care: Largest private residential aged care operator in Australia with 80+ facilities. Comparable residential care focus but at national for-profit scale; competes for staff and residents in regional NSW markets.
- Estia Health: ASX-listed residential aged care provider with 70+ homes across Australia. Comparable residential care service line but operates at public-company scale without retirement villages or home care integration.
Direct peers
- Uniting NSW.ACT: Largest community services nonprofit in NSW/ACT, operating residential aged care, retirement living, and home care with regional NSW presence. Comparable full-service nonprofit aged care portfolio with community-embedded service model.
- Whiddon Group: Large NSW-based nonprofit aged care provider operating residential care homes, retirement living, and home care services across regional and metro NSW. Highly comparable nonprofit community model with multi-site residential and retirement living portfolio.
- Anglican Care: Faith-based nonprofit aged care provider in NSW/ACT offering residential care, retirement living, and community/home care services. Comparable nonprofit service spectrum and regional NSW operational footprint.
- Catholic Healthcare: Faith-based nonprofit operating residential aged care, retirement living, and home care across NSW and SE Queensland. Comparable mission-driven multi-service aged care model with retirement village portfolio.
- Bolton Clarke: National nonprofit (formerly RDNS) providing residential aged care, retirement living, and home care across Australia. Closely comparable three-pillar model with strong home care and retirement living operations.
- IRT Group: Community-owned nonprofit providing retirement living, residential aged care, and home care across NSW, with strong regional presence. Comparable business model with similar three-service-line continuum and coastal NSW exposure.
- BaptistCare: Faith-based nonprofit aged care and community services organization operating residential care, retirement living, and home care across NSW, ACT, WA, and SA. Directly comparable full-service continuum and nonprofit community-driven mission.
Market position
Strengths1 record
Weaknesses1 record
Competitive moat5 records
Key risks5 records
Key highlights5 records
Customer concentration
Sapphire Coast Community Aged Care Group social profiles
Digital presenceSapphire Coast Community Aged Care Group compliance and trust
Trust signalCompliance2 records
Sapphire Coast Community Aged Care Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sapphire Coast Community Aged Care Group leadership team
Management profileNumber of profiles
Profiles4 records
Sapphire Coast Community Aged Care Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sapphire Coast Community Aged Care Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sapphire Coast Community Aged Care Group
What does Sapphire Coast Community Aged Care Group do?
Sapphire Coast Community Aged Care Group is a community-created, not-for-profit organisation providing a complete range of aged care services across the Bega Valley region. Its offerings comprise residential aged care at Hillgrove House (Bega) and Imlay House (Pambula), retirement living across three villages totalling 99 villas (The Glen, The Oaks Country Village, The Kennedy Homes), and government-subsidised home care services delivered in clients' homes under the Australian Government's Support at Home program.
Is Sapphire Coast Community Aged Care Group a public or private company?
Sapphire Coast Community Aged Care Group is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Sapphire Coast Community Aged Care Group founded?
Sapphire Coast Community Aged Care Group was founded in -1. It employs 1 to 10 people.
Where is Sapphire Coast Community Aged Care Group based?
Sapphire Coast Community Aged Care Group is headquartered in Bega, Australia, in the Oceania region.
How does Sapphire Coast Community Aged Care Group make money?
Four revenue lines are on record. Home Care Services are the primary driver. The others are residential Aged Care, retirement Living and donations and Bequests.
Who are Sapphire Coast Community Aged Care Group's main competitors?
Broad incumbents on record are Bupa Aged Care Australia, Opal Aged Care and Estia Health. Direct peers are Uniting NSW.ACT, Whiddon Group, Anglican Care, Catholic Healthcare, Bolton Clarke, IRT Group and BaptistCare.
Does Sapphire Coast Community Aged Care Group have an API?
No public API is recorded for Sapphire Coast Community Aged Care Group.
What industry is Sapphire Coast Community Aged Care Group in?
Sapphire Coast Community Aged Care Group's product category is Aged Care Services. Its primary akta.pro industry code is HLADAEAE, Single-Site CCRCs, with a secondary code of HLADAEAC, Nonprofit / Faith-Based CCRCs. Its NAICS code is 6233 and its SIC code is 8050.