safeREACH GmbH

What safeREACH GmbH does

safeREACH GmbH is a Vienna-based SaaS vendor specializing in emergency notification and crisis management software for enterprises, public authorities, and critical infrastructure operators. The platform enables organizations to alert personnel across multiple parallel channels — mobile app push, SMS, email, and phone calls — and to coordinate incident response through a central web-based Cockpit, an Admin Interface for scenario and escalation configuration, and companion desktop and mobile applications. The system is engineered around a "two-sense" alerting principle (visual, auditory, and haptic notification channels) and claims the capacity to reach up to 10,000 people simultaneously with automated escalation, processing 1,666 alerts per second on ISO 27001/27017/27018-certified infrastructure.

The product is complemented by add-on modules such as email2alarm (email-triggered alerting from €39/month) and the Blackout Detector for power-grid failures, as well as a Schnittstellen integration layer that connects to fire detection, extinguishing, plant security, and sensor systems. safeREACH monetizes primarily through recurring SaaS subscriptions, with an enterprise sales motion supplemented by a 14-day self-service trial and SMB-friendly entry pricing. Customer logos span banking (Erste Group, BAWAG, GRAWE), manufacturing (Siemens, Lenzing, Mondi, Boehringer Ingelheim, Octapharma), energy (Wien Energie), government (Austrian Ministry of Defence), education (Universität Wien), and professional services (KPMG), with stated reach of 5,000+ customers and 350,000+ users across roughly ten verticals.

safeREACH is a privately held Austrian GmbH founded around 2003 (firmographics list 2017 as the corporate-registration date), led by Managing Director Hermann Scheller. The company is bootstrapped with no disclosed external funding or parent, headquartered at Getreidemarkt 11/10 in Vienna, and serves a primarily DACH customer base with international expansion into the UK and broader Europe. Its scale commentary cites 150 million+ alerts delivered with a stated 100% availability record, positioning the platform as a compliance- and safety-grade alerting layer for regulated buyers.

Name

safeREACH GmbH

Legal name

safeREACH GmbH

Website

https://safereach.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

safeREACH GmbH is a Vienna-based SaaS vendor providing multi-channel emergency notification and crisis management software for enterprises, public authorities, and critical infrastructure operators across DACH and broader Europe.

Ownership category

akta.pro rank

Product category

Emergency Notification & Crisis Management Software

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Crisis Management & Communications Support (Mass Notification) (BPABANAF)

akta.pro secondary industry

Emergency Communications, Alerting & Public Warning Systems (HLAJAGAF)

Keywords

• Emergency notification software
• Crisis management platform
• Mass notification system
• Incident alert SaaS
• Business continuity alerts

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription: The primary revenue model is a SaaS subscription basis, with pricing tiers starting from €39/month for the email2alarm add-on. The platform is offered as a cloud-hosted solution with no hardware requirements for customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

safeREACH GmbH develops and sells a cloud-based SaaS emergency notification and crisis management platform for businesses and organizations. The platform enables rapid alerting of employees via app push, SMS, phone call, and email, with one-click scenario activation, automated escalation, multi-channel delivery using the two-sense principle (visual, auditory, haptic), and full audit-trail documentation. It is offered as a subscription service with add-on modules such as email2alarm and Blackout Detector, plus optional hardware accessories.

Product overview

safeREACH is an All-in-One emergency notification and crisis management SaaS platform consisting of a core alerting platform with multiple integrated components: the Mobile App (iOS/Android) for field alerts, the Cockpit web interface for central incident command, the Admin-Interface for system configuration, and the Desktop App for PC/Mac alerting. The platform extends through add-on modules including email2alarm (automated email-to-alert conversion at €39/month), the Blackout Detector (power outage early warning), and Schnittstellen (interfaces to third-party systems such as fire detection and plant security systems). Alert delivery runs over multiple parallel channels — app push, SMS, phone call, and email — with a two-sense principle (visual, auditory, haptisch) ensuring reach even in silent mode. All alerts are automatically documented with full audit trails. Infrastructure is hosted on ISO-certified servers (27001/27017/27018). A free 14-day trial is available.

Differentiator

Problem solved

Functional benefit

Products and services

• safeREACH (Core Platform) Cloud-based SaaS emergency notification and crisis management platform for businesses and organizations, enabling rapid employee alerting via app push, SMS, phone call, and email, with real-time coordination, automated escalation, and full audit-trail documentation. Used by enterprises, governments, and educational institutions for fire, evacuation, IT, and security incidents.
• safeREACH Mobile App Mobile communication hub for emergencies and crises, enabling users to receive alarms, confirm receipt, and respond in real time. Supports visual, auditory, and haptic (vibration) alert channels per the two-sense principle, and alerts even in silent mode. Available on iOS and Android.
• safeREACH Cockpit Web-based command center for triggering predefined alarm scenarios with a single click, monitoring real-time replies, managing group messages, and tracking checklist progress during incidents. Used by incident commanders and crisis managers.
• safeREACH Desktop App Desktop alerting application for Windows and Mac enabling employees to receive alarms and respond directly from their workstation.
• safeREACH email2alarm Add-on module that automatically converts incoming emails into alerts, notifying up to 5 recipients via app alarm, SMS, or phone call. Available as a subscription from €39/month.
• Blackout Detector Add-on module providing early detection of power outages (blackouts), triggering automatic alerts to response teams to enable rapid business continuity response.
• Hardware & Zubehör (Hardware & Accessories) Physical hardware devices and accessories for triggering alarms and extending the safeREACH alerting system, including alarm buttons and sensor integrations.

Quantifiable outcome

• Companies alert approximately 19 percentage points faster when using specialized alerting services (Business Continuity Institute)
• +2 more outcomes

Named customers20 records

Segments10 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• AlertMedia: AlertMedia is a US-based mass-notification SaaS offering multi-channel emergency alerting and crisis communication for global enterprises, the closest international pure-play comparable to safeREACH in product scope and target customer.
• Crises Control: Crises Control is a UK-based mass notification and crisis management SaaS, directly comparable in product scope and enterprise/government target market, with overlap on critical event alerting and incident communication.
• OnSolve: OnSolve provides mass notification, critical event management, and risk intelligence to enterprises and government agencies — a direct functional peer serving overlapping crisis-communication use cases across geographies.
• F24 AG: F24 is a German-headquartered SaaS provider of emergency notification and crisis management software, directly competing with safeREACH across the DACH market with comparable multi-channel alerting, escalation, and compliance-oriented positioning.
• xMatters (BMC Software): xMatters is an incident response and alerting platform, now part of BMC, that competes with safeREACH on IT/DevOps alerting, on-call management, and operational incident communication for enterprise teams.
• Derdack GmbH: Derdack is a German competitor offering enterprise alerting and on-call management software (e.g., SIGNL4), directly overlapping with safeREACH on multi-channel alerting, escalation automation, and IT incident response use cases.

Broad incumbents

• Bosch Security and Safety Systems: Bosch Security provides integrated physical security systems including public address, evacuation, and emergency communication infrastructure, representing a broader incumbent with overlapping crisis-communication capabilities across enterprise and public-sector buyers.
• Everbridge: Everbridge is the largest standalone mass-notification and critical event management platform globally, competing with safeREACH in enterprise and government alerting while also offering a much broader risk and CEM portfolio.
• BlackBerry AtHoc: BlackBerry AtHoc is a networked crisis communication platform serving defense, government, and large enterprises with alerting and accountability capabilities — an incumbent comparable to safeREACH for regulated and mission-critical deployments.
• Rave Mobile Safety (Motorola Solutions): Rave Mobile Safety, now part of Motorola Solutions' broader safety and security portfolio, offers mass notification and emergency communication software competing directly with safeREACH in enterprise and public-sector accounts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• GitHubgithub.com/safeREACH/docs
• LinkedInat.linkedin.com/company/safereach

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about safeREACH GmbH