Crises Control
Crises Control is a UK-based SaaS provider of Critical Event Management and Mass Notification software, offering multi-channel alerting, incident management, and an AI crisis assistant to enterprise and government customers across transport, financial services, aviation, healthcare, and other regulated verticals.
- Company typePrivate
- Founded2015
- HeadquartersWembley, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Crises Control does
Crises Control is a UK-based SaaS company, founded in 2015 and headquartered in Wembley, that provides a Critical Event Management (CEM) and Mass Notification platform to enterprise and mid-market customers. The product portfolio centers on PING Mass Notifications (multi-channel SMS, email, voice and push alerting with automated escalation and acknowledgment), an Incident Manager module for coordinated response, a Task Manager, an SOS Panic Button, an Incident Plan Builder, a Public Safety extension for unregistered recipients, and CRAiG, an AI-powered crisis management assistant offering 24/7 multilingual guidance and automated reporting. The platform is built on multi-cloud infrastructure (Microsoft Azure in UK/EU and UAE, Oracle Cloud Infrastructure in KSA, and Oman Data Park in Oman) with ISO 27001 and ISO 9001 certifications, GDPR/UK GDPR alignment, and Cyber Essentials accreditation.
The company serves roughly 20+ named enterprise and government customers across transport and logistics, financial services and insurance, aviation, healthcare, government, education, manufacturing, property, hospitality, technology, energy, legal and retail — with visible logos including NHS, Generali, Rheinmetall, ITOCHU Europe, Oman LNG, Red Sea Global, Loganair, Stantec, Higgins and Incisive Media. Crises Control operates in 190+ countries (excluding China and Russia) and is delivered through a mix of direct enterprise sales (demo requests), a self-service customer portal, and a regional channel/reseller partner program in the Middle East and Asia.
Revenue is generated from three streams: recurring subscription membership fees (Business tier with limited users, Enterprise tier with unlimited users and additional modules), usage-based communication fees for SMS, voice and conference calls consumed via customer credit balances, and professional services including implementation, training, Digital Transformation Services, and Crisis War Gaming simulations. The company is privately held, wholly owned by Transputec Limited (a UK private limited company), and is bootstrapped with no disclosed external funding rounds.
Crises Control firmographics
Firmographics- Name
- Crises Control
- Legal name
- Crises Control Limited
- Website
- https://crises-control.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Crises Control is a UK-based SaaS provider of Critical Event Management and Mass Notification software, offering multi-channel alerting, incident management, and an AI crisis assistant to enterprise and government customers across transport, financial services, aviation, healthcare, and other regulated verticals.
- Ownership category
- akta.pro rank
Crises Control industry classification
Industry- Product category
- Critical Event Management Software
- NAICS
- Security Systems Services (56162)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Crisis Management & Communications Support (Mass Notification) (BPABANAF)
- akta.pro secondary industries
- Business Continuity, Crisis Management & Resilience Planning (BPAKADAI), IT Incident, Problem & Change Management Platforms (HDAEALAI)
Keywords
Where Crises Control is headquartered
LocationHeadquarters
- HQ city
- Wembley
- HQ country
- United Kingdom
- HQ region
- Europe
Offices5 records
Markets served
Crises Control business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription Membership Fees: Recurring subscription fees for Business or Enterprise membership plans. Business plan includes limited users with restrictions on some modules. Enterprise plan includes unlimited users and additional modules.
- Usage-based Communication Fees: Variable fees for SMS messages, telephone calls, and conference calls. Usage charges are deducted from client credit balances as incurred.
- Professional Services: Implementation and training packages, Digital Transformation Services, and Crisis War Gaming services offered as additional services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Business Plan - Limited users with restricted module access |
| Subscription | Monthly | Enterprise Plan - Unlimited users with full module access |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Crises Control product offering
Product offeringCore offering
Crises Control provides a cloud-based Critical Event Management and Mass Notification SaaS platform that enables organizations to send instant multi-channel alerts (SMS, email, voice, push) and coordinate end-to-end incident response. The platform combines mass notification, incident management, business continuity tooling, and the CRAiG AI crisis assistant in a single integrated solution for enterprise and government customers. It is delivered via Microsoft Azure and Oracle Cloud Infrastructure with regional data centers in the UK, EU, UAE, KSA, and Oman, and supports compliance with ISO 27001, ISO 22301, ISO 9001, GDPR, DORA, FCA, and SEC requirements.
Product overview
Crises Control is a Critical Event Management and Mass Notification SaaS platform that combines multiple capabilities under a unified architecture. The core platform centers on PING Mass Notifications for multi-channel alerting and Incident Manager for coordinated response management. The product portfolio includes specialized modules for Task Management, SOS Panic Button activation, Incident Plan Builder, and the AI-powered CRAiG assistant. Additional offerings include Public Safety Software for external stakeholder alerting, Incident Reporting and Audit for compliance documentation, and supporting services such as The Crises Control Academy for training, Implementation Packages for deployment, Digital Transformation Services, Crisis War Gaming for simulations, and 24/7 Support. The platform integrates via Active Directory, Azure AD, Okta, and Open APIs, supporting ISO 27001 and ISO 9001 certified deployments across UK, EU, UAE, KSA, and Oman regions.
Differentiator
Problem solved
Functional benefit
Brands
- PING Mass Notifications: Mass notification platform for sending instant multi-channel alerts via SMS, email, voice, and push notifications.
- CRAiG
- Incident Manager
Products and services
- PING Mass Notifications
- Public Safety Software Software solution that enables organizations to send one-way mass messages to large numbers of contacts including those without registered user accounts, for public sector agencies, educational institutions, and enterprises needing to alert external populations.
- Incident Manager Centralized incident management software with predefined response protocols, incident classification, task automation, team assignment, and real-time updates for incident response teams and business continuity managers.
- CRAiG (Crises Resolution AI Guide) AI-powered crisis management assistant providing real-time insights, 24/7 multilingual assistance, automatic report generation, and role-based updates for crisis response teams.
- The Crises Control Academy Training and education service for platform users covering crisis management best practices and platform proficiency.
- Implementation and Training Packages Professional onboarding and implementation service that helps organizations deploy and configure the Crises Control platform, including user setup and integration with enterprise systems.
- Digital Transformation Services Advisory service supporting organizational digital transformation initiatives related to crisis management, incident response, and operational resilience.
- Crisis War Gaming Crisis simulation and tabletop exercise service for operational resilience testing, allowing organizations to rehearse incident response scenarios.
- 24/7 Support Services 365-day-a-year customer support available via phone, email, MS Teams, and live chat for platform customers.
Quantifiable outcome
- 96% improvement in engaging incident responders and managers
- +3 more outcomes
Companies that use Crises Control
Customer profileNamed customers10 records
Segments11 records
Ideal customer profiles3 records
Crises Control technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability6 records
Feature9 records
Crises Control partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core infrastructure, supporting, core integration, growth and accreditation.
- Microsoft Azurecore infrastructurePrimary cloud infrastructure provider hosting the Crises Control platform across multiple regions (UK/EU, UAE). Provides the underlying compute, storage, and networking capabilities for the SaaS platform.
- Amazon Web Services (AWS)core infrastructureCloud infrastructure provider referenced in Terms of Use as part of the cloud service provider framework. AWS is one of the cloud platforms used for platform delivery.
- Oracle Cloud Infrastructure (OCI)core infrastructureCloud infrastructure provider for KSA region deployment. Provides localized data hosting to meet Saudi data sovereignty and regulatory requirements.
- Apple & Google PUSH Servicescore infrastructureMobile push notification services enabling Crises Control to deliver real-time alerts to iOS and Android mobile applications.
- Twiliocore infrastructureCommunications platform providing SMS, voice, and messaging capabilities integrated into the Crises Control mass notification system.
- CM.comsupportingCloud-based communications platform providing additional SMS and voice capabilities as an alternative communication channel for mass notifications.
- Active Directory / Azure Active Directorycore integrationEnterprise identity management integration enabling automated user onboarding and synchronization. Allows thousands of users to be onboarded in under an hour through directory integration.
- Oktacore integrationIdentity management partner providing Single Sign-On (SSO) integration for enterprise customers to access the Crises Control platform securely.
- Cloudflarecore infrastructureProvides web application firewall, DDoS protection, and global content delivery network for the Crises Control portal and APIs. Protects against denial-of-service attacks and abusive bots.
- WorldpaysupportingPayment processing partner handling credit card transactions. Customer credit card information is held with Worldpay Merchant services rather than stored on Crises Control systems.
- Oman Data Parkcore infrastructureLocal data center provider for Oman region deployment, ensuring data sovereignty compliance with Oman Personal Data Protection Law.
- Channel Partners / ResellersgrowthReseller and distribution partners operating in regional markets (Middle East, Asia) providing local sales, implementation, and support services for Crises Control customers.
- Business Continuity Institute (BCI)accreditationBronze partner relationship with the Business Continuity Institute, providing credibility and alignment with business continuity industry standards and community.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Crises Control competitors and assessment
Company assessmentBroad incumbents
- Motorola Solutions (Rave Mobile Safety): Acquired Rave Mobile Safety in 2018 to add mass notification to its public-safety and command-suite portfolio. Competes in the same enterprise and public-sector notification RFPs, with the advantage of broader mission-critical comms infrastructure.
- Cisco (Webex / Mass Notification): Provides Webex collaboration and Cisco BroadWorks-based notification capabilities to large enterprises globally. Represents the broad-incumbent threat of unified communications suites absorbing standalone mass notification functionality.
Direct peers
- F24: European-headquartered critical messaging, mass notification, and crisis management SaaS provider serving enterprise and public-sector customers across DACH and broader EU — the closest regional peer to Crises Control in the UK/EU corridor.
- BlackBerry AtHoc (FocusPoint International): Networked crisis communication and mass notification system originally built by BlackBerry for defense and federal markets. Directly comparable in regulated, security-conscious use cases such as defense (Rheinmetall-type accounts).
- Singlewire Software: Mass notification and in-building emergency communication software (InformaCast) targeting enterprise, healthcare, and education. Similar mid-market product profile and overlapping buyer personas.
- Crisis24 (a GardaWorld company): Integrated risk management, mass notification, and security operations provider combining SaaS with manned response. Competes for the same multinational duty-of-care and operational resilience deals.
- Regroup Mass Notification: Mass notification and crisis communication platform serving higher education, healthcare, and enterprise. Closely comparable feature set (multi-channel alerts, mobile apps, SSO) and customer segments to Crises Control.
- OnSolve: Mass notification and critical event management platform with strong North American enterprise presence, including One Call Now and CodeRED. Directly competes with Crises Control in the same product category with overlapping buyer profiles.
- Everbridge: Largest pure-play Critical Event Management and mass notification SaaS vendor, offering mass notification, incident management, travel risk, and public warning. Most direct head-to-head competitor to Crises Control in mid-market and enterprise CEM deals.
- AlertMedia: Modern mass notification and emergency communication SaaS platform focused on global enterprises, with strong multi-channel delivery and threat intelligence features. Closest like-for-like competitor by size and go-to-market motion.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Crises Control social profiles
Digital presenceCrises Control compliance and trust
Trust signalCompliance5 records
Crises Control financial estimates
Financial estimateRevenue estimate
Valuation estimate
Crises Control leadership team
Management profileNumber of profiles
Profiles2 records
Crises Control funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Crises Control M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Crises Control
What does Crises Control do?
Crises Control provides a cloud-based Critical Event Management and Mass Notification SaaS platform that enables organizations to send instant multi-channel alerts (SMS, email, voice, push) and coordinate end-to-end incident response. The platform combines mass notification, incident management, business continuity tooling, and the CRAiG AI crisis assistant in a single integrated solution for enterprise and government customers. It is delivered via Microsoft Azure and Oracle Cloud Infrastructure with regional data centers in the UK, EU, UAE, KSA, and Oman, and supports compliance with ISO 27001, ISO 22301, ISO 9001, GDPR, DORA, FCA, and SEC requirements.
Is Crises Control a public or private company?
Crises Control is a private company. It is classified as corporate owned and is currently operating.
When was Crises Control founded?
Crises Control was founded in 2015. It employs 11 to 50 people.
Where is Crises Control based?
Crises Control is headquartered in Wembley, United Kingdom, in the Europe region.
How does Crises Control make money?
Three revenue lines are on record. Subscription Membership Fees are the primary driver. The others are usage-based Communication Fees and professional Services.
Who are Crises Control's main competitors?
Broad incumbents on record are Motorola Solutions (Rave Mobile Safety) and Cisco (Webex / Mass Notification). Direct peers are F24, BlackBerry AtHoc (FocusPoint International), Singlewire Software, Crisis24 (a GardaWorld company), Regroup Mass Notification, OnSolve, Everbridge and AlertMedia.
Does Crises Control have an API?
Yes. Crises Control provides Open APIs for developers and accredited partners. The platform supports integration via Active Directory, Azure Active Directory, Okta SSO, Folder Watcher, CSV/Excel imports, scheduled user data imports/exports, and on-demand data imports. Integrations can be triggered via email, SFT, and SM. Fire alarm triggers and other external system events can automate Incident launches.
What industry is Crises Control in?
Crises Control's product category is Critical Event Management Software. Its primary akta.pro industry code is BPABANAF, Crisis Management & Communications Support (Mass Notification), with a secondary code of BPAKADAI, Business Continuity, Crisis Management & Resilience Planning. Its NAICS code is 56162 and its SIC code is 7372.