Alaska Family Services

What Alaska Family Services does

Alaska Family Services (AFS) is a 501(c)(3) nonprofit organization (EIN 92-0078235) founded in 1979 and headquartered in Palmer, Alaska. The organization provides a broad portfolio of family and crisis-support services across eight locations in Palmer, Wasilla, Anchorage, Kenai, and Homer, employing approximately 90 staff. Core programs include a 32-bed Domestic Violence and Sexual Assault (DVSA) emergency shelter and 24/7 crisis hotline, the Behavioral Health Treatment Center offering ASAM Level 1.0 and 2.1 outpatient substance use and mental health counseling (with telehealth), and Legal Advocacy and Court-Mandated Programming that operates the Mat-Su Alcohol Safety Action Program (ASAP) and the 36-week Family Violence Intervention Program (FVIP). AFS also runs Family Support Services that bundle Women, Infants & Children (WIC) nutrition clinics, Child Care Assistance, the Anchorage Child Care & Early Education (ACCEE) Fund, Family Support & Preservation programs using evidence-based curricula such as Circle of Security and Active Parenting Now, and Work Services & Job Development.

The organization's go-to-market is community-based service delivery rather than a technology platform: clients access services through crisis hotlines and text lines, walk-in intake at shelter and administrative offices, and referrals from the Alaska Office of Children's Services (OCS), the Department of Public Assistance (DPA), the Alaska court system, and the Municipality of Anchorage. Auxiliary revenue and outreach assets include the Family First Treasures thrift store in Palmer, the Diaper Pantry, the C'enyaexde Ugheli (Something Good Grows) community garden, and the Special Santa holiday gift program, which has served over 47,000 Mat-Su children since 1997. There is no proprietary technology platform; downloadable PDF forms and the AKCCIS online portal for Child Care Assistance are the main digital touchpoints.

AFS's revenue model is a hybrid of charitable giving and public funding: individual donations and organizational grants, $35/year memberships, a $75 parenting-class fee, diaper fund donations, 100% of thrift-store net proceeds, Medicaid billings through the Behavioral Health Treatment Center, and state contracts for OCS/DPA referrals, child care assistance administration (including the ACCEE Fund), and court-mandated programming. No publicly disclosed revenue figure, annual report financial detail, or Form 990 data is available in the source material; income is fundamentally a function of grant cycle success, Medicaid reimbursement volume, and government contract continuity rather than market-rate pricing power.

Name

Alaska Family Services

Legal name

Alaska Family Services

Website

https://akafs.org

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

51–100 employees

Short description

Alaska Family Services is a 501(c)(3) nonprofit founded in 1979 and headquartered in Palmer, Alaska, operating eight locations that deliver domestic violence and sexual assault shelter, outpatient behavioral health, WIC nutrition, child care assistance, and court-mandated programs to Alaskan families and crisis survivors.

Ownership category

akta.pro rank

Product category

Social Services

NAICS

Individual and Family Services (6241), Temporary Shelters (624221), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Family Resource Centers & Wraparound Support Services (EDACALAH)

akta.pro secondary industries

Family & Parenting Support Services (BPAGAEAC), Child Welfare, Foster Care & Adoption Services (BPAGAEAE)

Keywords

• Domestic violence services
• Sexual assault advocacy
• Behavioral health counseling
• Family support services
• Community social services

Headquarters

HQ city

Palmer

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Donations and Grants: The organization relies on charitable donations from individuals and organizations to fund programs and services for Alaska families in need.
2. Membership Fees: Annual membership available for $35/year to support ongoing programs serving Alaskans, families, and communities.
3. Government Contracts and Medicaid: The Behavioral Health Treatment Center is a Medicaid services provider for substance use and mental health treatment. Services are also funded through state programs including the Alaska Temporary Assistance Program (ATAP) and Office of Children's Services referrals.
4. Thrift Store Proceeds: Family First Treasures thrift store generates revenue from sales, with 100% of net proceeds supporting emergency shelter, victim advocacy services, and related programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Alaska Family Services is a private nonprofit (501(c)(3)) social services organization providing a comprehensive portfolio of crisis, counseling, advocacy, and family support programs across Alaska. Core offerings include emergency shelter and crisis response for survivors of domestic violence and sexual assault, Medicaid-funded outpatient behavioral health counseling, court-mandated programming, WIC nutrition services, child care assistance subsidies, family preservation programs, and job development services.

Product overview

Alaska Family Services is a non-profit social services organization offering a portfolio of interrelated programs rather than a unified software product. The core programs include: DVSA Services (emergency shelter and crisis response for domestic violence/sexual assault survivors), the Behavioral Health Treatment Center (outpatient mental health and substance use counseling), Legal Advocacy & Court Mandated Programming (including the Mat-Su ASAP and Family Violence Intervention Program), and Family Support Services (which bundles WIC, Child Care Assistance, the ACCEE Fund, Family Support & Preservation programs, and Work Services). Auxiliary services include a Thrift Store (Family First Treasures), a Diaper Pantry, and a Community Garden. The organization operates eight locations across Wasilla, Palmer, Anchorage, Kenai, and Homer, Alaska, serving families and individuals with wraparound supportive services.

Differentiator

Problem solved

Functional benefit

Products and services

• Domestic Violence & Sexual Assault Services (DVSA) Crisis response, 32-bed emergency shelter, advocacy, and support services for individuals and families experiencing domestic violence or sexual assault, including a 24/7 crisis hotline and Sexual Assault Response Team (SART).
• Behavioral Health Treatment Center (BHTC) Outpatient substance use and mental health counseling services offering ASAM Level 2.1 Intensive Outpatient and ASAM Level 1.0 Outpatient programs, integrated assessments, and crisis intervention, delivered in person and via telehealth.
• Legal Advocacy & Court Mandated Programming Legal advocacy for protective orders, the Alcohol Safety Program (Mat-Su ASAP) for DUI case management, and the Family Violence Intervention Program (FVIP) providing 36-week rehabilitation programs for domestic violence offenders.
• Women, Infants, & Children (WIC) Nutrition program providing healthy foods, nutrition education, breastfeeding support, and referrals to healthcare and community services for pregnant, postpartum, and breastfeeding women, infants, and children up to age five.
• Child Care Assistance Program Assistance helping families with children ages 12 and under pay for quality child care while parents participate in eligible activities, including PASS II and PASS III programs.
• Anchorage Child Care & Early Education (ACCEE) Fund Subsidy program funded by the Municipality of Anchorage providing child care cost assistance for families where at least one parent works for a child care facility in the Municipality of Anchorage, minimum 20 hours per week.
• Family Support & Preservation Program (FSPP) Programs teaching parenting skills and strategies including Family Contact Services, In-Home Support Services, Case Plan Support Services, and Parenting Classes using evidence-based curricula like Circle of Security and Active Parenting Now.
• Work Services and Job Development (WSJD) Employment support services helping clients gain, keep, and progress in employment through resume training, job development partnerships, and connections with local employers for families referred by the Department of Public Assistance.
• Family First Treasures Thrift Store Thrift store whose net proceeds support Alaska Family Services' clients; survivors of domestic violence can access donated items at no cost to help rebuild their lives.
• Diaper Pantry Monthly diaper distribution service providing disposable/cloth diapers, pull-ups, wipes, adult diapers, and feminine hygiene products to individuals in need without an application process.

Named customers3 records

Segments1 record

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Municipality of AnchoragecoreStrategic or Co-development PartnerThe Municipality of Anchorage funds the Anchorage Child Care Early Education (ACCEE) Fund, administered by Alaska Family Services. This program provides child care subsidies for Anchorage child care workers.
• State of Alaska - Department of Health and Social ServicescoreStrategic or Co-development PartnerState agency providing Medicaid funding for behavioral health services including substance use and mental health treatment programs administered by AFS.
• Office of Children's Services (OCS)coreStrategic or Co-development PartnerState child welfare agency referring families for Family Support & Preservation programs, supervised contact services, and case plan support services.
• Department of Public Assistance (DPA)coreStrategic or Co-development PartnerState agency referring families on Alaska Temporary Assistance Program (ATAP) for work services, job development, and child care assistance.
• Mat-Su Sexual Assault Response Team (SART)coreStrategic or Co-development PartnerCoalition of advocates, law enforcement, and healthcare professionals providing comprehensive services to sexual assault victims. AFS provides victim advocates to the team.
• Palmer Court SystemcoreChannel Partner/ Reseller/ DistributorCourts assign clients to AFS programs including the Alcohol Safety Action Program (ASAP) and Family Violence Intervention Program (FVIP).
• Palmer Community GardenminorStrategic or Co-development PartnerC'enyaexde Ugheli (Something Good Grows) community garden located at AFS property at 403 S Alaska St, Palmer. Separate organization operating from AFS location.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• YWCA Alaska / YWCA Anchorage: Operates the only other domestic violence emergency shelter in Anchorage besides AFS-adjacent capacity and provides DV/SA advocacy, sexual assault response, and women's empowerment programming — directly comparable on AFS's signature crisis-response services.
• Volunteers of America Alaska: A national nonprofit with Alaska operations providing case management, supportive housing, and family stability services — comparable to AFS on state-contracted social-services delivery and behavioral health program administration.
• Covenant House Alaska: Operates youth and family services in Anchorage with shelter, behavioral health, and case management — directly comparable to AFS on emergency shelter and wraparound wrap-services delivery for vulnerable Alaskans.
• Standing Together Against Rape (STAR): Alaska's longstanding sexual assault services provider delivering 24/7 crisis response, victim advocacy, and prevention education through SART-like coalitions — a direct functional peer for the DVSA / No More Mat-Su program at AFS.
• Resource Center for Parents and Children: Anchorage-based Alaska nonprofit providing parenting education and family support programming — closely comparable to AFS's Family Support & Preservation Program, Circle of Security / Active Parenting curricula, and supervised family contact services.
• Catholic Social Services (Archdiocese of Anchorage): A statewide Alaska faith-based nonprofit delivering a similarly broad portfolio of social services — counseling, pregnancy support, refugee assistance, senior programs — through distributed offices, making it the closest in-state comparable to AFS's wraparound family-services model.

Broad incumbents

• National Domestic Violence Hotline: Federally funded national DV hotline that complements rather than replaces local providers like AFS — comparable on 24/7 crisis-line service delivery, advocacy resources, and DV/SA education, though AFS adds the in-state shelter layer.
• Safe Horizon: The largest U.S. victim-services nonprofit, operating shelters, hotlines, and DV/SA programs across New York — comparable to AFS on DV/SA emergency shelter, advocacy, and crisis response but at much greater scale and across a far larger geography.
• National WIC Association: National coordinating body for the WIC program that AFS administers locally across Palmer, Wasilla, Homer, and Kenai — comparable as the policy and operational scaffolding behind AFS's nutrition-services revenue stream.

Regional players

• ABADA (Aiding Botero / Alaska Behavior and Disability Assistance): Alaska-based behavioral health and developmental disability services provider — comparable to AFS's Behavioral Health Treatment Center on outpatient substance use and mental health treatment in the Alaska service region.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/AlaskaFamilyServices
• LinkedInlinkedin.com/company/alaska-family-services-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alaska Family Services