What Wappo Information Services does

TELUS Corporation is a Canadian publicly listed telecommunications and technology company (TSX:T) headquartered in Vancouver, operating across multiple business divisions. The portfolio includes TELUS Business (managed IT services, mobility, internet, security and cloud for SMB and enterprise), TELUS Health (digital health, the Total Mental Health program, pet care via TELUS MyPet, and the TELUS Health Care Centres clinic network), TELUS Agriculture & Consumer Goods (agronomy software, food safety and quality, supply chain, trade promotion management, retail execution, animal agriculture solutions, and the Searchable Label Database/Label API), TELUS Employer Solutions (HR consultancy, HCM platform, HR contact centre), and TELUS Wise (a free digital literacy education program). The company retains more than 15 acquired brands in the agtech/CPG stack (Exceedra, Blacksmith, TABS analytics, Decisive Farming, Agrian, Muddy Boots, Proagrica, Sirrus, FarmPlan, TKXS, among others) following a sustained inorganic build-out, anchored by the 2022 acquisition of LifeWorks for global mental health expansion.

TELUS serves primarily Canadian SMB and enterprise customers through a direct enterprise field sales motion, inside sales, retail storefronts and online commerce, with a dedicated Solutions Consultant and Account Executive model for managed IT accounts. The Managed IT division reports 450,000+ Canadian SMB customers supported by a 24/7 Security Operations Centre, a dedicated team of 200+ specialists, virtual CIO access, and Microsoft 365/cloud migration services. International operations are concentrated in TELUS Agriculture & Consumer Goods (United States, United Kingdom/Ireland, Australia, New Zealand) and TELUS Health (United States, Europe, Middle East, Africa, Asia-Pacific). Revenue is generated predominantly through subscription-based recurring contracts (monthly for managed IT, mobility, health and connectivity; annual for HR and agtech/CPG software), supplemented by services revenue from HR managed services and data-monetisation in shopper insights research.

The technology stack spans multi-tenant managed services infrastructure, agronomy and food safety software, trade promotion optimization, AI-powered retail execution and fleet video telematics, a Health Care Centres clinic network, and a Label API (formerly CDMS API) for regulatory reference data. Strategic technology partners include Microsoft, Cisco, SonicWall, Fortinet, Samsung and ComputerTalk, with TELUS holding Microsoft Solutions Partner certification and recognized as a Top MSP by Channel E2E. The 2025 Promotion Optimization Institute awarded TELUS Consumer Goods 7 Best-in-Class Category Distinctions, evidencing category recognition in CPG trade promotion software.

Name

Wappo Information Services

Legal name

TELUS Agriculture & Consumer Goods (US) Inc.

Website

https://wappo.net

Company type

Public

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

TELUS Corporation is a publicly listed Canadian telecommunications and technology company (TSX:T) that provides managed IT, mobility, health, agriculture/CPG software, and HR solutions to SMB and enterprise customers across Canada and selected international markets.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Software Publishers (5132)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000), Agricultural Services (700)

akta.pro primary industry

IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE)

akta.pro secondary industries

Healthcare Data Lakes, Lakehouses & Cloud Warehouses (HLACAIAA), Farm Finance, Input Procurement & Risk Tools (Budgeting, Inventory, Insurance Links) (AFAAAFAO)

Keywords

• Managed IT services
• Agriculture technology
• Consumer goods software
• Cybersecurity solutions
• Health technology

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices9 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: TELUS Fully Managed provides comprehensive IT management including cybersecurity, network monitoring, cloud migration, and Microsoft 365 support through subscription-based pricing with predictable monthly costs and flexible payment plans.
2. Mobility and Internet Services: Mobile phone plans, internet connectivity, and phone systems for businesses with unlimited data plans and corporate mobility options.
3. Cloud and Security Services: PureFibre Internet, cybersecurity solutions, and commercial security services for business properties.
4. Health and Wellbeing Solutions: Digital health services including Total Mental Health program, Care Centres, MyPet, and employer health solutions.
5. HR Services: HR business processes, talent management, HCM platform, and HR contact centre services for organizations.
6. Agriculture Technology Solutions: Agronomy software, trade promotion management, retail execution, food safety software, and supply chain solutions for agriculture and consumer goods businesses.
7. Animal Agriculture Solutions: Cattle record programs, health monitoring, feedlot strategies, and data insights for animal agriculture operations.
8. Shopper Insights and Research: Market research and shopper insights services for CPG businesses to gain go-to-market confidence.

Pricing tiers

Go-to-market motion5 records

Distribution channels8 records

Marketing channels10 records

Core offering

Wappo Information Services delivers managed IT services, agriculture and consumer goods software, health and wellbeing technology, HR solutions, and digital literacy education. The managed IT division provides 24/7 IT support, cybersecurity, cloud migration, and Microsoft 365 services to Canadian SMB businesses. The agriculture and consumer goods division provides agronomy software, trade promotion management, retail execution, food safety, and supply chain platforms. The health division offers mental health programs, clinical care centres, and pet care services.

Product overview

The company operates a multi-segment technology portfolio spanning agriculture and consumer goods, health and wellbeing, managed IT services, HR solutions, and digital literacy education. Within Agriculture & Consumer Goods, the core offering includes TELUS Agronomy and the Label API for farm data and regulatory compliance, paired with food safety, supply chain, and program execution solutions. Consumer goods solutions cover trade promotion management, retail execution with AI recommendations, revenue growth analytics, sales enablement, and shopper insights. Animal agriculture includes cattle management, calf growth, feedlot operations, and veterinary clinic solutions. The health division provides mental health support, pet care, and care centre services. Managed IT services offer cybersecurity, 24/7 support, network management, and fleet video telematics. Additional offerings include HR consultancy and the TELUS Wise digital literacy education program.

Differentiator

Problem solved

Functional benefit

Brands

• TELUS Agronomy: Agronomy software for agribusiness data management and operations
• TELUS Food Safety & Quality
• TELUS Trade Promotion Management
• TELUS Retail Execution
• TELUS Revenue Growth Management Analytics
• TELUS Sales Enablement
• TELUS Shopper Insights
• TELUS Supply Chain & Sustainability
• TELUS Program Execution
• TELUS MyPet
• TELUS Health Care Centres
• Total Mental Health

Products and services

• TELUS Fully Managed Managed IT services that help businesses streamline IT, strengthen cybersecurity, and build sustainable tech strategy with dedicated support teams providing 24/7 IT coverage, comprehensive cybersecurity, cloud migration, and Microsoft 365 management.
• TELUS Agronomy Agronomy software that enhances data, streamlines operations, and helps mitigate risk for agribusiness operations.
• TELUS Searchable Label Database A database enabling users to look up product label information needed to apply products safely and confidently with just a few clicks.
• TELUS Label API Reference label APIs (formerly CDMS API) that enable manufacturing, retail, and growing tasks to be executed more easily.
• TELUS Food Safety & Quality Software that aligns supply chain, demonstrates compliance, and manages product performance.
• TELUS Program Execution Software that streamlines the collection, calculation, and application of sales, rebate and industry data.
• TELUS Supply Chain & Sustainability Software that improves supply chain transparency, manages risk, and drives sustainability.
• TELUS Trade Promotion Management and Optimization Software that maximizes ROI for CPGs of all sizes using trade promotion management and optimization capabilities.
• TELUS Retail Execution AI-powered retail execution software with sales recommendations and compliance audit tools to achieve perfect store execution.
• TELUS Revenue Growth Management Analytics Analytics solution using harmonized data specifically tailored for CPG businesses to win at shelf.
• TELUS Sales Enablement End-to-end foodservice sales accelerator that boosts sales and streamlines processes.
• TELUS Shopper Insights Research solution providing go-to-market confidence in today's competitive retail environment.
• TELUS Cow Calf Producers Fully integrated cattle record program that works seamlessly across desktop, mobile and tablet both online and offline.
• TELUS Calf Growers Animal agriculture solution providing data access, health monitoring in real time, and findings from large-scale commercial field trial data.
• TELUS Feedlot Operators Feedlot management solution providing cost-effective strategies for production efficiency and disease prevention.
• TELUS Manufacturers and Distributors Solution providing informed recommendations based on large-scale commercial research studies using bio-economic modeling.
• TELUS Veterinarians and Veterinary Clinics Digital tools that help provide data-informed consulting services to clients while growing practice operations.
• TELUS MyPet Expert advice platform for everyday pet care offering prevention to management services.
• TELUS Health Care Centres Preventive and proactive clinical care through a network of clinics offering personalized care services.
• TELUS Total Mental Health Comprehensive mental health support program providing personalized and unlimited mental health support through a network of counsellors.
• TELUS Wise Free digital literacy education program offering workshops and resources to help people of all ages have a positive experience as digital citizens.
• TELUS Employer Solutions HR consultancy solutions including HR business processes, talent management, HCM platform, and HR contact centre services.
• TELUS Fleet Video Telematics AI-powered dash cams for fleet management providing video telematics to simplify operations, reduce collisions, and lower insurance costs.
• TELUS Commercial Security Smarter security solutions for commercial properties using technology to deliver convenience, control, and safety.
• TELUS PureFibre Internet High-speed fiber optic internet service for businesses in Ontario and Quebec.
• TELUS Business Mobility Plans Unlimited data plans for businesses with 50+ phones, part of Canada's award-winning network.

Quantifiable outcome

• 34% of employees remain with their current job because of the benefits offered
• +3 more outcomes

Named customers9 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature12 records

Partnerships

15 partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Solutions Partner relationship with TELUS Business for infrastructure solutions including Microsoft 365 services, cloud solutions, and related technology integrations for managed IT services.
• CiscocoreTechnology or IntegrationCisco Partner relationship for network and security solutions as part of TELUS Fully Managed IT services.
• SonicWallcoreTechnology or IntegrationSonicWall partner for cybersecurity solutions and security products integrated into TELUS managed security services.
• Channel E2EminorGTM or Marketing PartnerChannel E2E recognizes TELUS as a Top MSP (Managed Service Provider) through their award programs.
• MediaSmartscoreStrategic or Co-development PartnerPartnership with MediaSmarts to develop TELUS Wise Online Basics program helping people new to digital technology learn basic everyday digital skills.
• Canadian Association of Chiefs of PolicecoreStrategic or Co-development PartnerCo-developed Smart Social campaign with the Canadian Association of Chiefs of Police to help youth stay safe online and be smart on social media.
• Amanda Todd LegacyminorStrategic or Co-development PartnerPartnership with Amanda Todd Legacy for #EndBullying campaign addressing cyberbullying and promoting kindness online.
• CIFARminorStrategic or Co-development PartnerCollaboration with CIFAR (Canadian Institute for Advanced Research) on AI and technology initiatives.
• PrevNetminorStrategic or Co-development PartnerPartnership with PrevNet (Network for Research on Youth and Violent Extremism Prevention) for online safety resources.
• Cybertip.caminorStrategic or Co-development PartnerPartnership with Cybertip.ca for cyberbullying resources and protection resources for children.
• ComKidsminorStrategic or Co-development PartnerPartnership with ComKids for digital literacy and media education resources.
• Canadian Centre for Child Protection (CCCP)minorStrategic or Co-development PartnerPartnership with Canadian Centre for Child Protection for protecting children online.
• FortinetcoreTechnology or IntegrationTELUS Business & Fortinet partnership expanding to help secure Canadian networks with cybersecurity solutions.
• SamsungcoreTechnology or IntegrationSamsung Galaxy S26 Series with AI integrations offered through TELUS Business mobility solutions.
• ComputerTalkcoreTechnology or IntegrationExtended partnership with ComputerTalk into 2026 and beyond for unified communications and Contact Centre-as-a-Service solutions.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• CGI Group: CGI is a Canadian-founded global IT services and managed services firm with deep enterprise and public-sector exposure. It is a direct peer to TELUS Fully Managed in the Canadian managed IT and systems integration market, and overlaps on Canadian SMB and enterprise IT outsourcing.
• Teladoc Health: Teladoc Health is a leading virtual care and digital health platform serving employers, health systems, and insurers globally. It is a direct peer to TELUS Health's virtual care, mental health, and employer wellbeing offerings.
• Rogers Communications: Rogers is a major Canadian telecom offering business mobility, internet, and managed services. It is a direct competitor to TELUS in Canadian SMB/enterprise telecom and adjacent managed services.
• Bell Canada (BCE): BCE is Canada's other incumbent telecom with comparable business services, managed IT, mobility, and SMB offerings. It competes head-to-head with TELUS Business for Canadian enterprise connectivity, managed services, and security contracts.
• Trimble (Trimble Ag): Trimble's agriculture division provides farm management, agronomy, and precision agriculture software and hardware. It competes directly with TELUS Agriculture & Consumer Goods in agronomy, farm data management, and agribusiness SaaS.

Broad incumbents

• Accenture: Accenture is a global IT services and systems integration incumbent with deep managed services and security practices. It competes with TELUS Fully Managed for large Canadian enterprise and public-sector managed IT contracts as part of a much broader portfolio.
• Capgemini: Capgemini delivers global managed services, cloud, and digital transformation with strong Canadian presence. It is comparable to TELUS on enterprise managed IT and digital transformation but operates at a much larger, more diversified global scale.
• Sun Life Financial: Sun Life is a Canadian financial services and group benefits incumbent with growing health and wellbeing capabilities. It is comparable to TELUS Health on employer group benefits, mental health, and integrated wellbeing, though Sun Life operates primarily through insurance rather than technology-first delivery.
• Cognizant: Cognizant is a global IT services and digital transformation provider. It competes with TELUS for digital, cloud, and managed services engagements, particularly with North American enterprises operating across multiple geographies.

Regional players

• Telstra: Telstra is Australia's largest telecom with enterprise and managed services offerings. It is comparable to TELUS in business telecom, managed IT, and digital health adjacencies but does not directly compete in the Canadian SMB market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Wappo_IT
• YouTubeyoutube.com/TELUS
• Facebookfacebook.com/Wappo.IT
• LinkedInlinkedin.com/company/wappo-information-services-inc
• Instagraminstagram.com/telusbusiness

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wappo Information Services