What Softdel does

Softdel, founded in 1999 and headquartered in Stamford, Connecticut (with Indian operating roots as Softdel Systems Pvt. Ltd., registered in Mumbai), is a B2B engineering services and IoT product company operating as a wholly-owned subsidiary of UNIDEL Group. The firm delivers chip-to-cloud IoT solutions for building automation, smart factories, and smart energy, serving global OEMs and a roster of named Fortune 500 enterprises across HVAC, elevators, industrial instrumentation, water heating, and energy — including Daikin, KONE, LG, Leviton, Azbil, Panasonic, SCSK, TMEIC, and a German multi-billion-dollar automation major. Revenue is generated through three blended streams: (i) professional services spanning product/device engineering, Industry 4.0, custom application development, testing and functional safety, GCC-as-a-Service, and analytics/AI; (ii) one-time software licensing of the EdificeEdge IoT gateway, EdificePlus enterprise platform, and the BOSS BACnet simulator; and (iii) recurring licensing/royalty revenue from proprietary communication protocol stacks (softBAC, softMOD, softHART, softDMX) embedded in OEM devices. Go-to-market is enterprise field sales reinforced by channel partnerships with Siemens (Connect Ecosystem), Intel, Software AG, Mitsubishi Electric Iconics, and Inductive Automation, with regional offices in the US, India, Japan, and Singapore.

The company's technical core is built on proprietary communication protocol stacks for building automation and industrial control — BACnet, Modbus, HART, and DMX512 — supplemented by the EdificeEdge IoT gateway, the EdificePlus net-zero/sustainability platform, and BOSS, a BACnet device simulator. A distinctive strategic asset is the world's first BACnet Testing Lab (BTL), officially sanctioned by BACnet International, which has authenticated over 90% of worldwide IoT products requiring BACnet certification over the past 17 years, and a multi-discipline IoT Labs network (HVAC, Connectivity, Elevator, Building Controller, Smart Lighting, SmartConnect) for co-innovation with customers. This combination — protocol IP + certified test authority + delivery scale — gives Softdel a position that is difficult to replicate quickly.

Softdel is privately held with no public listing, no disclosed funding rounds, and 251–500 employees. The company is ISO/IEC 27001:2022 certified, has been recognized as a Major Contender by Everest Group in PEAK Matrix assessments for Connected Product Engineering Services (2024) and Industry 4.0 Services (2025), won the IoT Breakthrough 'IoT Enterprise Software Company of the Year' in 2024, and was named NASSCOM Outstanding Growth Champion in 2026. Founder Sunil K. Dalal serves as Chairman and Sachin Deshmukh as Managing Director.

Name

Softdel

Legal name

Softdel Systems Pvt. Ltd.

Website

https://softdel.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

251–500 employees

Short description

Softdel is a B2B IoT engineering services and product company delivering chip-to-cloud solutions — proprietary protocol stacks (BACnet, Modbus, HART, DMX), IoT gateways, and enterprise platforms — to global OEMs and Fortune 500 enterprises in building automation and industrial IoT.

Ownership category

akta.pro rank

Product category

Industrial IoT & Building Automation Software

SIC

Computer Communications Equipment (3576), Services-Computer Programming Services (7371)

akta.pro primary industry

Industrial/OT Private Connectivity (Factory, Mining, Ports) (HDAIAGAD)

Keywords

• IoT software solutions
• Building automation protocols
• Industrial communication stacks
• IoT gateway platforms
• Product engineering services

Headquarters

HQ city

Stamford

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Product Engineering Services: End-to-end engineering services including device engineering, IoT solutions, platform engineering, managed services, Industry 4.0 solutions, and custom application development. Services are delivered to global product companies and OEMs throughout the product lifecycle.
2. Communication Protocol Stacks: Licensing and sale of proprietary protocol stacks including BACnet (softBAC), Modbus (softMOD), HART (softHART), and DMX (softDMX) for building automation and industrial control devices.
3. IoT Gateway & Platform Products: Sale and licensing of IoT gateway (EdificeEdge) and enterprise platform (EdificePlus) products for building automation and smart space management.
4. Testing & Quality Engineering Services: Independent testing services including functional safety and compliance testing, pre-certification testing, and interoperability testing for building automation devices.
5. Data Analytics & AI Services: Analytics services that transform product data into actionable insights, leveraging AI and ML capabilities for predictive maintenance and operational optimization.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Softdel sells proprietary communication protocol stacks (softBAC, softMOD, softHART, softDMX), an IoT gateway (EdificeEdge) and enterprise platform (EdificePlus) for building and industrial automation, plus a BACnet simulator (BOSS). It also delivers product engineering, testing, IoT lab, and BACnet certification services to global OEMs and Fortune 500 enterprises from chip to cloud.

Product overview

Softdel is a Full Stack IoT Intelligence Partner offering end-to-end, chip-to-cloud IoT solutions. The company's product portfolio consists of three main categories: (1) Communication Protocol Stacks including softBAC (BACnet), SoftMOD (Modbus), softHART (HART), and softDMX (DMX) for building and industrial automation device communication; (2) IoT Gateway & Platform featuring EdificeEdge (IoT Gateway) for remote asset monitoring and data access, and EdificePlus (Enterprise Platform) for net-zero readiness and sustainability-driven smart space management; and (3) BACnet Simulator (BOSS) for troubleshooting BACnet functionality. The company also operates IoT Labs and the world's first BACnet Testing Lab for product testing and certification. Softdel serves industries including Smart Buildings & Lighting, Smart Factories, and Smart Energy.

Differentiator

Problem solved

Functional benefit

Brands

• softBAC: BACnet communication protocol stack for building automation.
• softMOD
• softHART
• softDMX
• EdificeEdge
• EdificePlus
• BOSS

Products and services

• softBAC - BACnet Protocol Stack Intelligent, robust, and industry-standard BACnet protocol stack enabling device interoperability and communication for the building automation industry, licensed to OEMs and device manufacturers.
• softMOD - Modbus Protocol Stack Modbus protocol stack enabling communication and integration for industrial automation devices and systems.
• softHART - HART Protocol Stack HART (Highway Addressable Remote Transducer) protocol stack for field instrumentation and process automation applications.
• softDMX - DMX512 Protocol Stack DMX512 protocol stack for lighting control and entertainment industry applications.
• EdificeEdge - IoT Gateway IoT gateway enabling property owners, building operators, and facility managers to access data trapped in equipment for remote asset monitoring, energy management, operational efficiency, and cost optimization.
• EdificePlus - Connected Enterprise Platform Connected enterprise platform for net-zero readiness and driving sustainability, providing smart space management capabilities across buildings and facilities.
• BOSS - BACnet Over IP Simulation System BACnet device simulator that troubleshoots BACnet functionality and interoperability by simulation of virtual devices, properties, and service configurations.
• IoT Labs State-of-the-art co-innovation labs for IoT product testing and development, including specialized HVAC, connectivity, elevator, building controller, smart lighting, and SmartConnect labs.
• BACnet Testing Lab (BTL) Official BACnet Testing Lab providing pre-certification and interoperability testing services for building automation device manufacturers required to be BACnet compatibility certified.
• Product Engineering Services End-to-end engineering services covering device engineering, IoT solutions, platform engineering, managed services, Industry 4.0, and custom application development for global product companies and OEMs across the product lifecycle.
• Quality Engineering & Testing Services Independent testing services including functional safety and compliance testing, pre-certification testing, and interoperability testing for building automation devices.

Quantifiable outcome

• 200+ solutions delivered for building and industrial automation industry
• +2 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature9 records

Partnerships

Six partnerships are on record, tiered core.

• IntelcoreTechnology or IntegrationStrategic technology partnership with Intel for IoT product connectivity and innovation. Softdel has received recognition for continuous investment in innovation and product connectivity through this partnership.
• SiemenscoreTechnology or IntegrationEdificeEdge IoT gateway has joined the Siemens Connect Ecosystem to enhance innovation and digital transformation across the global building automation industry. Softdel is part of the Siemens Connect partner ecosystem.
• Software AGcoreTechnology or IntegrationPartnership with Software AG to enable interconnectivity and interoperability in smart devices and equipment for better occupant comfort, energy efficiency, and improved smart space management.
• Mitsubishi Electric IconicscoreTechnology or IntegrationSoftdel joined Mitsubishi Electric Iconics Digital Solutions partner ecosystem as a Registered System Integrator, strengthening interoperable, data-driven automation and visualization capabilities.
• Inductive AutomationcoreTechnology or IntegrationSoftdel joined Inductive Automation's ecosystem as a Credentialed Ignition Integrator, advancing interoperability and efficiency across industrial automation.
• BACnet InternationalcoreStrategic or Co-development PartnerSoftdel operates the world's first BACnet Testing Lab (BTL), officially sanctioned by BACnet International. The lab has authenticated over 90% of worldwide IoT products in the past 17 years.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Cyient: Cyient delivers embedded engineering, IoT, and digital factory services with deep relationships in industrial automation and aerospace OEMs, mirroring Softdel's mix of protocol-level engineering work and Industry 4.0 engagements for global enterprises.
• Quest Global: Quest Global is a pure-play product engineering services firm specializing in connected products, embedded software, and IoT for industrial customers, with comparable niche focus on building automation, energy, and industrial verticals.
• L&T Technology Services: LTTS combines embedded product engineering with industrial IoT, smart buildings, and Industry 4.0 services for global OEMs and Fortune 500 customers - the closest direct peer to Softdel on domain focus and enterprise OEM go-to-market.
• Persistent Systems: Persistent Systems is an India-headquartered product engineering and IoT services firm serving global enterprises and OEMs across connected devices, digital engineering, and Industry 4.0 - directly comparable to Softdel's chip-to-cloud IoT engineering services model and OEM customer base.

Broad incumbents

• Tata Consultancy Services: TCS offers IoT, Industry 4.0, and smart building/energy solutions to Fortune 500 enterprises with much larger delivery footprint - a broad incumbent that overlaps Softdel's enterprise customers but competes on breadth and global services scale.
• Cognizant: Cognizant's IoT and digital engineering practice serves the same Fortune 500 enterprise customers across smart buildings, manufacturing, and connected products - a broad incumbent competing on scale and global delivery rather than domain depth.
• Infosys: Infosys's engineering services and IoT practice (with Infinite Computing and other assets) targets the same Fortune 500 OEM and enterprise accounts for digital transformation, smart factories, and connected products.
• Harman International (Samsung): Harman, a Samsung subsidiary, offers connected product engineering and IoT platform services at a much larger scale than Softdel, serving global OEMs in similar verticals (industrial, automotive, building) with bundled hardware, software, and services.

Emerging players

• Tridium (Honeywell): Tridium's Niagara Framework is the dominant building-automation integration platform with broad protocol support (BACnet, Modbus, LonWorks), and competes head-on with Softdel's EdificeEdge/EdificePlus as a software platform play in the same BAS market.
• Particle Industries: Particle provides an IoT platform-as-a-service with device-to-cloud connectivity tooling - an emerging alternative approach to industrial and building IoT, offering protocol abstraction that overlaps with Softdel's EdificePlus value proposition for connected equipment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/SoftDELSystems
• YouTubeyoutube.com/c/SoftDELSystems
• Facebookfacebook.com/softdelsystems
• LinkedInlinkedin.com/company/softdel
• Instagraminstagram.com/softdelsystems

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Softdel