Arcaweb

Custom Software Developmentarcaweb.ch

Arcaweb is a Swiss micro software firm in Agno, Ticino that develops custom applications and sells packaged products (ARC CRM, HeyBill, DoctorJ, ND-CMS) to regional SMBs, public institutions, and consumer mobile app users, leveraging 30 years of local development experience and proprietary hybrid technology.

Company typePrivate
Founded1994
HeadquartersAgno, Switzerland
Headcount1–10
GTM typeB2B
OfferingSoftware

What Arcaweb does

Arcaweb is a privately held Swiss software development firm (Arcaweb Sagl) headquartered in Agno, Ticino, founded in 1994 and led by CEO Lorenzo Conti. The company operates with a micro headcount of 1-10 employees and sells both custom development services and a portfolio of packaged software products to small and medium businesses, local institutions, and consumers. Its core technology stack includes PHP with JSON-based storage, proprietary "ARC Hybrid" client-server technology, and the Arcaweb Indexing Engine, alongside mobile frameworks such as Flutter and React Native for cross-platform iOS/Android deployment.

The product portfolio spans enterprise management (ARC CRM with Postfinance-certified Swiss QR invoicing, TimeGest workforce management), consumer mobile apps (HeyBill expense tracking with ML receipt scanning, DoctorJ women's health), publishing and content tools (ND-CMS headless CMS with GPT-4o integration, Redact editorial CMS, ND-Stats analytics, SmartMap, ChartTool), and specialized vertical utilities (mRTA audio analyzer, Orthodoc, Outbox, ReForm). The company also maintains open-source libraries (php-rest-api, arc-grid) on GitHub.

Arcaweb's business model combines professional services revenue from custom software projects (quote-based, multi-year engagements ranging from 200 to 3,500+ hours) with subscription and licensing revenue from packaged products. Go-to-market is sales-led and relationship-driven, anchored in the Ticino region, with named institutional clients including SRG SSR @RSI (public broadcaster), Società di Navigazione del Lago di Lugano (transportation), Patriziato di Lugano (government), Vedeggio Servizi SA (public services), laRegione and Rivista di Lugano (media), and Dr. Jeffrey Pedrazzoli (healthcare). Mobile apps extend reach to global app store distribution. The company is privately owned, has no disclosed external funding, and operates without subsidiaries or a parent organization.

Arcaweb firmographics

Firmographics

Name: Arcaweb
Legal name: Arcaweb Sagl
Website: https://arcaweb.ch
Company type: Private
Founded year: 1994
Operating status: Operating
Headcount range: 1–10 employees
Short description: Arcaweb is a Swiss micro software firm in Agno, Ticino that develops custom applications and sells packaged products (ARC CRM, HeyBill, DoctorJ, ND-CMS) to regional SMBs, public institutions, and consumer mobile app users, leveraging 30 years of local development experience and proprietary hybrid technology.
Ownership category
akta.pro rank

Arcaweb industry classification

Industry

Product category: Custom Software Development
NAICS: Custom Computer Programming Services (541511), Software Publishers (5132)
SIC: Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)
akta.pro primary industry: Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)
akta.pro secondary industry: ERP Extensions & Add-ons (CPQ, Billing, Revenue Management) (HDAEAEAO)

Keywords

Custom software development
Web application development
Mobile app development
Headless CMS software
Business management software

Where Arcaweb is headquartered

Location

Headquarters

HQ city: Agno
HQ country: Switzerland
HQ region: Europe

Offices1 record

Markets served

Arcaweb business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

Custom Software Development: Arcaweb develops bespoke software solutions for businesses, including web applications, management software, industrial software, AI solutions, mobile apps (iOS/Android), software libraries, and API integrations. Projects range from simple websites to complex enterprise systems.
ARC CRM Software: Commercial business management software for invoicing, available as a product for small to medium businesses in Ticino. Generates recurring revenue through software licensing and support services.
ND-CMS Licensing: Next-generation headless CMS available as open-source product and potentially commercial licensing. Currently in beta with pilot sites deployed.
TimeGest Workforce Management: Commercial software for employee management, time tracking, and advanced reporting for businesses.

Pricing tiers

Model	Billing	Price
Other	Multi-year contract	Custom development pricing based on project scope

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Arcaweb product offering

Product offering

Core offering

Arcaweb is a Swiss software development company that builds custom web applications, mobile apps, business management software, and AI-integrated solutions for small and medium-sized businesses, institutions, and government entities in Ticino and beyond. In parallel, the company sells a portfolio of proprietary commercial software products (ARC CRM, ND-CMS, HeyBill, DoctorJ, TimeGest) and contributes open-source libraries, leveraging its proprietary ARC Hybrid Technology and Arcaweb Indexing Engine to deliver database-free, high-performance systems.

Product overview

Arcaweb is a software development company based in Lugano, Ticino, Switzerland with 30 years of experience. The company offers a portfolio of commercial software products and open-source tools. The core commercial products include ARC CRM (cloud-based business management with invoicing, inventory, and calendar), HeyBill (AI-powered expense monitoring app for iOS/Android), DoctorJ (women's health mobile app), and ND-CMS (next-generation AI-integrated headless CMS). Supporting products include TimeGest (workforce management), ND-Stats (privacy-focused web analytics), mRTA (audio analyzer), SmartMap (vector mapping), Redact (editorial CMS), Outbox (messaging), Orthodoc (client files), ChartTool (statistics visualization), and ReForm (digital forms). The company also contributes two open-source libraries (php-rest-api and arc-grid) on GitHub. The product portfolio spans enterprise management, mobile applications, content management, analytics, and specialized vertical solutions.

Differentiator

Problem solved

Functional benefit

Brands

ARC: Cloud-based business management software for small to medium-sized companies, including invoicing, calendar, and inventory management.
ND-CMS
ND-Stats
HeyBill
DoctorJ
TimeGest
SmartMap
Outbox
ReForm
Orthodoc
ChartTool
Redact
mRTA

Products and services

ARC CRM Cloud-based business management software for small to medium enterprises offering intuitive invoicing with Swiss QR code support, calendar scheduling, and inventory management. Designed to be Postfinance partner-certified for e-banking compatibility.
HeyBill AI-powered expense monitoring and budget management mobile app for iOS and Android. Uses machine learning for automatic receipt scanning, intelligent data extraction (date, amount, merchant, currency), multi-currency conversion, and CSV export. Cloud-synced via Google Cloud.
DoctorJ Women's health mobile application for iOS and Android that tracks menstrual cycles, fertility windows, pregnancy, and general health. Integrates AI for identifying fertile days, baby name exploration, and access to hundreds of medical articles on gynecology and obstetrics.
ND-CMS Next-generation headless content management system without a database, powered by the proprietary Arcaweb Indexing Engine. Features AI integration (GPT-4o/OpenAI) inside the TinyMCE editor for SEO metadata generation, multilingual translations, grammar correction, and content completeness validation. Uses JSON storage with strict .htaccess protection.
ND-Stats Open-source, privacy-focused web analytics software with no database dependency (filesystem-based). Naturally excludes bots via JavaScript execution, includes bot detection, uses timezone-based geolocation, and complies with GDPR.
mRTA Audio Analyzer Real-time FFT audio analysis tool for Windows with multi-channel processing, quadratic spectral interpolation for microphone calibration, and a customizable interface with zoom/pan on both axes. Currently in beta.
TimeGest Employee and collaborator management software with time tracking, work reports, advanced reporting, and activity allocation by client and type. Deployed at Vedeggio Servizi SA for real-time workforce management.
Redact CMS/backend suite for editorial content management and publishing, designed for newspapers, magazines, and blogs, demonstrated through deployments at laRegione and Rivista di Lugano.
Custom Software Development Services Bespoke software development services covering web applications, management software, industrial software, AI solutions, mobile apps (iOS/Android), software libraries, and API integrations. Projects range from simple websites to complex enterprise systems delivered to SMBs, institutions, and government clients.
php-rest-api Open-source PHP framework for REST API creation, distributed publicly via GitHub.
arc-grid Open-source JavaScript library for managing interactive layouts, distributed publicly via GitHub.

Quantifiable outcome

ARC invoicing creates professional invoices in 2 minutes with automated reference numbers and Swiss QR codes
+2 more outcomes

Companies that use Arcaweb

Customer profile

Named customers7 records

Segments6 records

Ideal customer profiles2 records

Arcaweb technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability10 records

Feature6 records

Arcaweb partnerships and signals

Strategic signal

Partnerships

Two partnerships are on record, tiered minor and core.

Lange Loudspeakers SAminorStrategic or Co-development PartnerCollaboration on mRTA Audio Analyzer, developed by Arcaweb in partnership with Lange Loudspeakers SA. The software is designed for audio professionals requiring high precision measurements.
RSI (Radiotelevisione Svizzera di lingua italiana)coreStrategic or Co-development PartnerOngoing collaboration on election data visualization projects for Ticino communal and cantonal elections. Arcaweb developed software for real-time graphical display of electoral data across 106 municipalities.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Arcaweb competitors and assessment

Company assessment

Broad incumbents

WordPress: Dominant open-source CMS platform competing with Arcaweb's ND-CMS—offers far broader ecosystem, themes, and plugins but lacks database-free architecture and Swiss-specific optimizations.
HubSpot: Global CRM and business management platform that competes broadly with ARC CRM's invoicing and business management features—vastly larger scale but lacks Swiss regulatory compliance depth.
Contentful: Enterprise headless CMS platform competing in the same space as ND-CMS—established SaaS incumbent with global reach but more complex infrastructure requirements.

Direct peers

Puzzle ITC: Swiss IT services company delivering custom software, DevOps, and open-source consulting—comparable in combining custom development with open-source product offerings like Arcaweb's GitHub presence.
AdNovum: Swiss IT consultancy and software firm offering custom development, mobile apps, and security solutions to enterprise and government clients—directly comparable Swiss software services peer.
Ti&m: Swiss software boutique specializing in custom digital solutions, mobile apps, and platform engineering for financial institutions and public sector—comparable in offering custom software with focus on Swiss-market compliance.
Ergon Informatik: Swiss software firm building custom enterprise applications and proprietary products for financial services and public sector—overlapping in custom development plus commercial software products.
Elca Informatique: Swiss IT services and software development firm based in Lausanne, serving enterprise and public-sector clients with custom solutions and proprietary products—similar business model to Arcaweb's blend of custom dev and commercial software.
bbv Software Services: Swiss software services firm specializing in custom development, embedded systems, and web applications for industrial and enterprise clients—similar boutique-scale custom development model.
Netcetera: Zurich-based Swiss software company providing custom development, mobile apps, and digital products for finance, healthcare, and public sector—overlapping with Arcaweb's vertical coverage and Swiss-market focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

Arcaweb financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Arcaweb leadership team

Management profile

Number of profiles

Profiles1 record

Arcaweb funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Arcaweb M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arcaweb

What does Arcaweb do?

Is Arcaweb a public or private company?

Arcaweb is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Arcaweb founded?

Arcaweb was founded in 1994. It employs 1 to 10 people.

Where is Arcaweb based?

Arcaweb is headquartered in Agno, Switzerland, in the Europe region.

How does Arcaweb make money?

Four revenue lines are on record. Custom Software Development is the primary driver. The others are ARC CRM Software, ND-CMS Licensing and timeGest Workforce Management.

Who are Arcaweb's main competitors?

Broad incumbents on record are WordPress, HubSpot and Contentful. Direct peers are Puzzle ITC, AdNovum, Ti&m, Ergon Informatik, Elca Informatique, bbv Software Services and Netcetera.

Does Arcaweb have an API?

No public API is recorded for Arcaweb.

What industry is Arcaweb in?

Arcaweb's product category is Custom Software Development. Its primary akta.pro industry code is HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects), with a secondary code of HDAEAEAO, ERP Extensions & Add-ons (CPQ, Billing, Revenue Management). Its NAICS code is 541511 and its SIC code is 7371.