What St. Kentigern Hospice does

St. Kentigern Hospice is a registered charity (Charity Number: 519931) founded in 1994 and headquartered in St Asaph, North East Wales, providing free specialist palliative and end-of-life care to approximately 500 patients annually across the region. Its core service portfolio includes an In-Patient Unit for complex symptom management and end-of-life care, a community-based Wellbeing Hwb, Dementia Services, a Family Support Team, and Spiritual Care. Care is delivered at no cost to patients and families, with services accessed via referrals from GPs, district nurses, and the Health Board Specialist Palliative Care Team.

The hospice operates a diversified community-driven fundraising model rather than a technology platform. Revenue is generated through multiple streams: legacy gifts in Wills (approximately £500,000 per year, or ~18% of annual income), a weekly lottery subscription programme at £1 per week with prizes up to £1,000, multiple charity retail shops (including a new Ruthin location opened April 2026), an on-site cafe (Caffi Cariad), donations, Gift Aid, corporate fundraising, and a calendar of challenge and community events. Underlying technology is limited to standard nonprofit SaaS tooling: a SharePoint intranet, JustGiving for online fundraising, Eventbrite/TryBooking for event ticketing, and a dedicated lottery subscription platform.

The organization employs 101–250 staff and volunteers, governed by a Board of Trustees and Management Team, and collaborates with neighbouring adult hospices (Nightingale House, St David's) and local solicitors (Make a Will Online, Gamlins, Edward Hughes, Octopus Legacy) to strengthen legacy giving pipelines. Its geographic footprint is regional — North East Wales — with no disclosed expansion beyond this catchment.

Name

St. Kentigern Hospice

Legal name

St Kentigern Hospice

Website

https://stkentigernhospice.org.uk

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Short description

St. Kentigern Hospice is a registered charity in North East Wales providing free specialist palliative and end-of-life care to approximately 500 patients annually, funded through donations, a weekly lottery, charity shops, legacy gifts, and community events.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Other Individual and Family Services (624190), Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro primary industry

Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

akta.pro secondary industries

Hospice & Palliative Respite Care (HSABAGAG), Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH)

Keywords

• Palliative care services
• Hospice care
• End-of-life care
• Bereavement support
• Specialist nursing care

Headquarters

HQ city

Saint Asaph

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Legacy Gifts (Gifts in Wills): Approximately 18% of annual income comes from legacy gifts in Wills, contributing around £500,000 each year towards patient care and support services.
2. Lottery: Weekly lottery subscriptions at £1 per week provide regular income with weekly prize draws of up to £1,000 and maximum rollover of £6,000.
3. Donations: General donations from individuals and corporate supporters; care is provided free of charge but requires community financial support.
4. Retail Shops: Multiple charity shops selling donated goods; recent expansion with new Ruthin shop opening.
5. Caffi Cariad Cafe: On-site cafe providing refreshments to visitors and hosting events, generating supplementary revenue.
6. Events and Fundraising Activities: Challenge events, concerts, fetes, and community activities with ticket sales and sponsorship.
7. Gift Aid: Tax-efficient giving scheme allowing charities to reclaim basic rate tax on donations.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

St. Kentigern Hospice provides free specialist palliative and end-of-life care to approximately 500 patients per year across North East Wales, delivered through an In-Patient Unit, community-based Wellbeing Hwb, Dementia Services, Family Support Team, and Spiritual Care. The hospice supplements its clinical mission with charity retail shops, the Caffi Cariad café, and a weekly Hospice Lottery subscription programme to generate unrestricted income. All patient care services are provided at no cost to patients or families, funded primarily through community donations, legacies, and fundraising activities.

Product overview

St Kentigern Hospice operates as a single-site hospice organization providing integrated palliative and end-of-life care services. The core care delivery includes an In-Patient Unit for complex symptom management and end of life care, alongside community-based Wellbeing Hwb services, Dementia Services, Family Support Team, and Spiritual Care. The organization supplements government funding through retail operations (charity shops including Caffi Cariad cafe and multiple retail outlets), a weekly lottery programme, and community fundraising events. Additional offerings include a Bi-annual Newsletter publication and specialist patient amenities such as the Cuddle Bed for family comfort. All care services are provided free of charge to patients across central North Wales.

Differentiator

Problem solved

Functional benefit

Brands

• Caffi Cariad: On-site cafe at the hospice serving hot and cold food, drinks, and daily specials for visitors and the local community.

Products and services

• In-Patient Unit Specialist palliative care unit providing assessment, complex symptom management, end-of-life care, and planned respite services for patients with life-limiting illnesses, free of charge to patients and families across North East Wales.
• Wellbeing Hwb Community-based wellbeing services offering support for patients and families living with advanced illnesses, with a new bathing service planned to expand the offering at the facility.
• Dementia Services Specialist support services for patients with dementia and their families, delivered as part of St Kentigern Hospice's integrated palliative care offering.
• Family Support Team Emotional and practical support services for families and carers of hospice patients, including respite coordination and bereavement support alongside clinical care.
• Spiritual Care Spiritual and pastoral support for patients and families accessing hospice services, provided as part of the integrated care model.
• Hospice Shops Multiple charity retail shops across North East Wales selling donated goods to raise funds for hospice care, with new locations continuing to expand the retail estate.
• Caffi Cariad On-site café at the hospice serving hot and cold food, drinks, and daily specials to visitors, patients, and the local community to generate supplementary revenue and a welcoming visitor space.
• Hospice Lottery Weekly lottery subscription programme generating regular income for the hospice, with weekly subscriptions at £1 per week, weekly prize draws of up to £1,000, and maximum rollover of £6,000.

Quantifiable outcome

• Approximately 500 people cared for annually
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Gwrych Castle Preservation TrustminorStrategic or Co-development PartnerPartnership for Colour Run 2026 event held at Gwrych Castle grounds. Funds raised support both St Kentigern Hospice and the castle preservation trust.
• Make a Will OnlinecoreGTM or Marketing PartnerPartnership provides a simple, solicitor-checked Will writing service. Service costs £60 with £20 donated to St Kentigern Hospice each time a Will is completed.
• Gamlins SolicitorsminorGTM or Marketing PartnerLocal solicitor firm offering basic free Will service in partnership with the hospice.
• Edward Hughes SolicitorsminorGTM or Marketing PartnerLocal solicitor firm offering basic free Will service to help supporters write wills.
• Octopus LegacyminorGTM or Marketing PartnerPartner providing free Will-writing service to support legacy giving.
• Nightingale House HospiceminorStrategic or Co-development PartnerCollaboration with Nightingale House Hospice clinical lead for sharing experience and understanding across adult hospices.
• St David's HospiceminorStrategic or Co-development PartnerCollaboration with St David's Hospice clinical lead for sharing experience and understanding across adult hospices.
• Healthcare professionals and palliative care district nursescoreStrategic or Co-development PartnerRegular professional collaboration and knowledge sharing with Health Board Specialist Palliative Care Team and district nurses to strengthen compassionate end-of-life care.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Others

• Hospice UK: National charity and membership body representing UK hospices, providing policy advocacy, training, and benchmarking. Not a competitor but the central ecosystem organisation that supports St Kentigern's fundraising, clinical quality, and advocacy interests.

Broad incumbents

• Macmillan Cancer Support: UK-wide cancer charity that funds palliative and end-of-life cancer care through grants to local hospices and direct services. Adjacent incumbent that both funds and competes with regional hospices like St Kentigern in legacy and donor share.
• Sue Ryder: National charity operating seven hospices plus neurological care centres across the UK. Larger incumbent in the palliative space with overlapping hospice services that competes with St Kentigern for national legacy giving, corporate partnerships, and brand awareness.
• Marie Curie UK: Nationwide charity providing hospice and home-based palliative care across the UK via nine hospices and a community nursing service. Broader incumbent with overlapping palliative mission that competes for legacy income, volunteers, and statutory funding at the national level.

Direct peers

• ellenor hospice: Kent-based hospice providing inpatient and Hospice-at-Home palliative services for adults and children, funded via charity shops, lottery, donations, and legacies. Comparable mid-sized regional hospice with a similar community-funded model and mixed inpatient/community delivery.
• Severn Hospice: Adult hospice operating in Shropshire and mid-Wales with inpatient and community services. Closely comparable in operating model, fundraising mix, and patient demographic, with overlapping Welsh catchment at St Kentigern's southern boundary.
• Farleigh Hospice: Essex-based adult hospice offering inpatient care, day hospice, and community palliative services funded through charity shops, lottery, and donations. Closely comparable mid-sized regional hospice with similar fundraising and clinical model.
• Nightingale House Hospice: Adult hospice serving Wrexham and wider North Wales region with inpatient unit, daycare, and community palliative services. Confirmed peer collaborator of St Kentigern and the most directly comparable charity for operational model, catchment geography, and service mix in the regional Welsh hospice market.
• St David's Hospice: North Wales adult hospice covering Conwy and Gwynedd regions with inpatient and community palliative care. Direct peer with overlapping catchment, comparable scale, and an active clinical collaboration partnership with St Kentigern Hospice.
• Douglas Macmillan Hospice: Stoke-on-Trent based adult hospice with inpatient unit, day therapy, and community services funded via charity shops, lottery, and legacies. Closely comparable in scale, revenue diversification, and reliance on community fundraising.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/StKentigern
• LinkedInlinkedin.com/company/orlando-heart-center

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St. Kentigern Hospice