CPR Cell Phone Repair Fort Worth - Fix it fast

Name

CPR Cell Phone Repair Fort Worth - Fix it fast

Legal name

MMI-CPR, LLC

Website

https://cellphonerepair.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1–10 employees

Short description

Franchise-based device repair network operating 400+ retail locations across the US and Canada through MMI-CPR, LLC (an Assurant affiliate), serving consumers, K-12 schools, and businesses with smartphone, tablet, computer, and console repairs backed by OEM parts and limited lifetime warranties.

Ownership category

akta.pro rank

Product category

Consumer Electronics Repair Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA)

akta.pro secondary industry

Data Recovery, Device Unlocking & Software Repair Services (CRACAJAJ)

Keywords

• Smartphone repair services
• Tablet repair services
• Computer repair services
• Game console repair
• Certified pre-owned devices

Headquarters

HQ city

Fort Worth

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Marketing or Sales, Operations, Technology or R&D, Infrastructure

Revenue model

1. Device Repair Services: One-time transaction fees for smartphone, tablet, computer, and game console repairs. Pricing varies by device model, repair type, and parts required. Common repairs include screen replacement, battery replacement, charging port repair, water damage restoration, and component-level fixes.
2. Certified Pre-Owned Device Sales: Sale of professionally refurbished, tested, and inspected pre-owned devices (iPhones, Samsung Galaxy, Google Pixel). Devices are restored to like-new condition with quality parts and sold unlocked for use with any carrier.
3. Business & Education Services: Enterprise repair contracts for businesses and K-12 schools covering device repairs with flexible service agreements, pickup/delivery options, and coordinated network-wide service.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

CPR Cell Phone Repair is a franchise-based device repair network providing professional repair services for smartphones, tablets, computers, and game consoles. Repairs cover cracked screens, battery replacements, charging port fixes, water damage restoration, and component-level work using OEM parts (Apple Genuine Parts and Samsung Genuine Parts) and WISE-certified technicians. The company also sells Certified Pre-Owned refurbished devices and offers tailored programs for K-12 schools and businesses.

Product overview

CPR Cell Phone Repair operates as a franchise-based device repair service network offering a unified portfolio of repair solutions across smartphones, tablets, computers, and game consoles. The core offering is the repair services product line, which encompasses Smartphone Repair Services, Tablet Repair Services, Computer & Laptop Repair Services, and Game Console Repair Services — all backed by a Limited Lifetime Warranty. As an Independent Repair Provider, CPR also offers Apple Genuine Parts repair, and as a Samsung Service Provider, it offers Samsung Genuine Parts repair. The Certified Pre-Owned Devices program complements repairs by selling refurbished devices. Two add-on programs extend the core offering: CPR for Education targets K-12 schools with tailored repair plans for Chromebooks, iPads, and MacBooks, while CPR for Business provides enterprise device repair with secure data protocols and pickup/delivery coordination. The Common Issues Repair Guides serve as an educational resource covering specific repair procedures.

Differentiator

Problem solved

Functional benefit

Products and services

• Smartphone Repair Services Professional repair services for smartphones covering cracked screens, battery replacement, charging port repairs, water damage restoration, and software troubleshooting. Supports Apple iPhone, Samsung Galaxy, Google Pixel, LG, Motorola, and other major smartphone brands.
• Tablet Repair Services Repair services for iPads, Android tablets, Samsung Galaxy Tabs, Google Pixel Slates, Microsoft Surface devices, and other tablet models. Covers cracked screens, battery issues, charging problems, unresponsive buttons, software glitches, and connectivity issues.
• Computer and Laptop Repair Services Repair and diagnostic services for laptops, desktop PCs, Macs, iMacs, Chromebooks, and all-in-one computers, including screen repair, battery replacement, hardware upgrades, virus and malware removal, data recovery, and Wi-Fi or Bluetooth troubleshooting.
• Game Console Repair Services

Quantifiable outcome

• 60M+ devices repaired since founding
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• SamsungcoreTechnology or IntegrationCPR Cell Phone Repair is an authorized Samsung Service Provider, offering genuine Samsung parts on select Samsung repairs. Certified repair technicians use OEM parts, proprietary tools, and Samsung-approved repair processes.
• ApplecoreTechnology or IntegrationCPR Cell Phone Repair is an Independent Repair Provider for Apple devices, using genuine Apple parts along with trusted diagnostics and repair processes for select Apple devices including iPhone and iPad.
• WISE (Wireless Industry Service Excellence)coreStrategic or Co-development PartnerCPR is a WISE Certified Partner. Technicians complete extensive training covering repair quality, safety protocols, and proper lithium-ion battery handling. WISE certification is renewed annually, ensuring ongoing compliance with industry best practices.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Mobile Kangaroo: Multi-location device repair chain specializing in smartphone, tablet, and computer repairs with same-day service. Competes directly with CPR on common repairs, OEM-grade parts, and corporate/B2B repair contracts.
• Batteries Plus: Franchise chain offering device repair, battery replacement, and related services in-store. Overlaps directly with CPR's phone repair services and certified pre-owned device offerings, with a similarly distributed franchise footprint.
• iFixandRepair: Cell phone and electronics repair franchise with mall and shopping-center locations across the US. Directly competes on common repairs (screens, batteries, charging ports) with similar walk-in service and warranty positioning.
• uBreakiFix (Asurion): Largest direct competitor — Asurion-owned franchise network offering smartphone, tablet, and computer repair with same-day service and OEM-trained technicians. Operates a comparable store footprint across the US and competes head-to-head on warranty, parts quality, and turnaround time.
• Cellairis: Franchise-based mobile device repair chain with hundreds of mall and retail locations offering screen, battery, and accessory services. Targets the same consumer walk-in traffic with comparable pricing models and same-day turnaround.

Broad incumbents

• Geek Squad (Best Buy): Best Buy's tech support and repair arm, providing in-store and in-home service for smartphones, computers, and consumer electronics. Competes with CPR for walk-in repair traffic but operates as part of a broader big-box electronics retailer.
• Samsung Authorized Service Centers: Official Samsung service network for warranty and out-of-warranty Galaxy repairs. CPR is itself a Samsung Service Provider but competes with the broader authorized channel on parts access, certification, and customer trust.
• Apple Authorized Service Providers: Network of Apple-authorized third-party repair shops offering genuine parts and warranty service. CPR competes with these providers for Apple device repairs while simultaneously participating as an Independent Repair Provider in Apple's broader ecosystem.

Emerging players

• SquareTrade (Allstate): Allstate-owned device protection plan provider with growing mail-in and in-store repair capabilities. Adjacent rather than purely competitive — SquareTrade partners with retailers and carriers but is increasingly offering direct repair fulfillment.

Regional players

• iSmash: UK-based device repair chain expanding internationally with walk-in stores offering same-day smartphone and tablet repairs. Comparable franchise/retail model but primarily competes with CPR in different geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/fixitfastcllrpr
• Facebookfacebook.com/355661
• LinkedInlinkedin.com/company/fix-it-fast-cellular-repair

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CPR Cell Phone Repair Fort Worth - Fix it fast