Tilaka.id
PT Tilaka Nusa Teknologi (Tilaka.id) is an Indonesian KOMDIGI-licensed PSrE providing API-first e-signature, biometric verification, OCR, and e-Meterai services to 150+ enterprise clients across banking, fintech, telecom, healthcare, and government, now part of Salim Group.
- Company typePrivate
- Founded2019
- HeadquartersJakarta, Indonesia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Tilaka.id does
PT Tilaka Nusa Teknologi, operating as Tilaka.id, is an Indonesian digital trust infrastructure provider licensed as a Penyelenggara Sertifikat Elektronik (PSrE) by KOMDIGI. The company delivers API-first electronic signature (Tilaka Sign+), e-consent, biometric verification with liveness detection, OCR, electronic metering (e-Meterai), and data protection services. The platform is anchored by direct integration with Indonesia's Dukcapil civil registry for identity verification and holds ISO 27001:2022 certification audited by TÜV SÜD alongside OJK registration. It serves more than 150 enterprise clients across banking, fintech, telecommunications, healthcare, and government, with named customers including BRI, BNI, Xendit, XL Axiata, Samsung, Krakatau Steel, Antam, and Mekari.
The product architecture is API-led with on-premise deployment options for regulated buyers, and core components include computer-vision-based liveness detection and OCR modules embedded within broader e-KYC and digital-signature workflows. GTM targets Indonesian regulated industries where electronic-signature compliance is mandatory, with distribution reinforced since 2025 by Salim Group ownership. Revenue mechanics combine per-transaction consumption pricing (e-signature, e-Meterai), enterprise SaaS subscriptions, and customized on-premise licensing for large banks and state-owned enterprises; specific pricing tiers, contract minimums, and ARR figures are not publicly disclosed.
Tilaka.id firmographics
Firmographics- Name
- Tilaka.id
- Legal name
- PT Tilaka Nusa Teknologi
- Website
- https://tilaka.id
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- PT Tilaka Nusa Teknologi (Tilaka.id) is an Indonesian KOMDIGI-licensed PSrE providing API-first e-signature, biometric verification, OCR, and e-Meterai services to 150+ enterprise clients across banking, fintech, telecom, healthcare, and government, now part of Salim Group.
- Ownership category
- akta.pro rank
Tilaka.id industry classification
Industry- Product category
- Digital Trust Infrastructure
- NAICS
- Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Privileged Access Management (PAM) (BPAMAEAD)
- akta.pro secondary industries
- Single Sign-On (SSO) & Federation (BPAMAEAF), Single Sign-On (SSO) & Federation (SAML/OIDC, Identity Providers) (HDAEAJAB)
Keywords
Where Tilaka.id is headquartered
LocationHeadquarters
- HQ city
- Jakarta
- HQ country
- Indonesia
- HQ region
- Asia
Offices1 record
Markets served
Tilaka.id business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- API/Platform Subscription: Enterprise API services with SLA guarantees. Tilaka CA Repository shows Price Scheme available for CA certificates. Deployment via SaaS portal, managed APIs, or on-premise solutions with enterprise SLA.
- Digital Signature Services: Certified electronic signature services via Tilaka Sign+ platform. Supports single and multiple signature workflows on PDF documents. Electronic certificate-based signing with legal validity under UU ITE.
- Verification & KYC Services: Identity verification services including liveness detection, OCR data extraction, and Dukcapil integration. Used in digital onboarding and e-KYC workflows for regulated industries.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | CA Certificate pricing available via repository |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels4 records
Tilaka.id product offering
Product offeringCore offering
Tilaka is a PSrE (Penyelenggara Sertifikasi Elektronik) and digital trust infrastructure provider for regulated organizations in Indonesia. It delivers an API-first, modular trust lifecycle platform combining identity verification, digital consent management, certificate issuance, certified digital signatures, e-Meterai, and data protection/encryption. The platform is offered via three deployment models: ready-to-use SaaS portal, managed enterprise APIs with SLA, and on-premise solutions for data sovereignty.
Product overview
Tilaka.id is a PSrE (Penyedia Sertifikat Elektronik / Electronic Certificate Provider) and digital trust infrastructure platform for Indonesian regulated organizations. The company offers a unified portfolio of six API-first, audit-ready trust modules designed for enterprise operations: Tilaka Sign+ (legally binding digital signatures), e-Consent (digital consent with Dukcapil identity verification), Liveness Detection & Anti-Spoofing (face verification for fraud prevention), OCR & Identity Data Processing (character recognition for identity documents), e-Meterai (official electronic stamps compliant with Government Regulation No. 86/2021), and Data Protection & Encryption (AES-256 and TLS/SSL security). All modules share a common trust architecture — Identity → Consent → Certificate → Signature → Verification — and are available via three deployment models: a ready-to-use SaaS portal (Fast Go-Live), managed enterprise APIs (API-first), or on-premise deployment (Data Sovereignty).
Differentiator
Problem solved
Functional benefit
Brands
- Tilaka Sign+: Legally Binding Digital Signature for Secure and Paperless Documents - a digital signature solution powered by certified electronic certificates (PSrE).
- e-Consent
- Liveness Detection & Anti-Spoofing
- OCR & Identity Data Processing
- e-Meterai
- Data Protection & Encryption
Products and services
- Tilaka Sign+
- e-Consent
- Liveness Detection & Anti-Spoofing
- OCR & Identity Data Processing
- e-Meterai
- Data Protection & Encryption
Quantifiable outcome
- 150+ enterprise clients in regulated industries
- +2 more outcomes
Companies that use Tilaka.id
Customer profileNamed customers15 records
Segments5 records
Ideal customer profiles4 records
Tilaka.id technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature6 records
Tilaka.id partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Dukcapil (Direktorat Jenderal Kependudukan dan Pencatatan Sipil)coreStrategic cooperation (PKS) established in 2022 for population and civil registration data integration. Dukcapil provides identity verification through Indonesia's civil registry database. Essential for e-KYC and identity verification services.
- MekaricoreStrategic partnership established in 2023 as part of building digital ecosystem. Integration with Mekari's business software platform.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
Tilaka.id competitors and assessment
Company assessmentEmerging players
- Verihubs: Verihubs is an Indonesian identity verification and face biometrics provider listed as a Tilaka technology partner. It operates in the same e-KYC/identity verification space with overlapping use cases for fintech and enterprise onboarding.
- Advance AI: Advance AI provides AI-driven identity verification and fraud prevention across Southeast Asia. Listed as a Tilaka partner for fraud prevention, it is a partial-competitor in the same identity verification technology layer.
Broad incumbents
- Jumio: Jumio is a global identity verification and KYC platform. It competes with Tilaka's e-KYC and OCR modules for enterprise onboarding workflows, particularly in fintech and banking customers operating across borders.
- DocuSign: DocuSign is the global e-signature market leader. While it does not hold an Indonesian PSrE license, it competes for digital signature workflows in multinational enterprises operating in Indonesia and pressures pricing across the broader e-signature category.
- Onfido: Onfido is a global identity verification provider offering AI-based KYC and biometrics. It competes with Tilaka's Liveness Detection and OCR offerings for international clients and cross-border Indonesian enterprises.
- Adobe Sign (Adobe Acrobat Sign): Adobe Sign is a global digital signature and document workflow platform embedded within the Adobe enterprise suite. It is a broad incumbent competing for enterprise e-signature workflows but does not offer a licensed PSrE product for Indonesian regulatory compliance.
Regional players
- Sertifikasi Elektronik (other PSrE providers): Other Indonesian PSrE-licensed providers (e.g., BSrE, PT Jasnita, Privy, VIDA) collectively form the regulatory-anchored peer set. They compete directly with Tilaka in the same KOMDIGI-regulated digital trust category within Indonesia.
Direct peers
- Privy.id: Privy is an Indonesian digital signature and identity verification provider, also serving regulated enterprises with PSrE-style trust services. It is the closest direct competitor to Tilaka in the Indonesian market, offering comparable digital signature and e-KYC products.
- VIDA (PT Digital Identity Indonesia): VIDA is an Indonesian licensed PSrE providing digital signatures, identity verification, and certificate services. VIDA is a direct competitor across Tilaka's core product pillars (Sign+, e-Consent, liveness detection) and serves similar regulated verticals.
- Digisign (PT Dokumen Solusi Indonesia): Digisign is an Indonesian PSrE-certified digital signature provider. As one of the legacy signature providers, it competes with Tilaka Sign+ for certification-based signing workflows in regulated Indonesian enterprises.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Tilaka.id social profiles
Digital presenceTilaka.id compliance and trust
Trust signalCompliance4 records
Tilaka.id financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tilaka.id leadership team
Management profileNumber of profiles
Tilaka.id funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tilaka.id M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tilaka.id
What does Tilaka.id do?
Tilaka is a PSrE (Penyelenggara Sertifikasi Elektronik) and digital trust infrastructure provider for regulated organizations in Indonesia. It delivers an API-first, modular trust lifecycle platform combining identity verification, digital consent management, certificate issuance, certified digital signatures, e-Meterai, and data protection/encryption. The platform is offered via three deployment models: ready-to-use SaaS portal, managed enterprise APIs with SLA, and on-premise solutions for data sovereignty.
Is Tilaka.id a public or private company?
Tilaka.id is a private company. It is classified as corporate owned and is currently operating.
When was Tilaka.id founded?
Tilaka.id was founded in 2019. It employs 11 to 50 people.
Where is Tilaka.id based?
Tilaka.id is headquartered in Jakarta, Indonesia, in the Asia region.
How does Tilaka.id make money?
Three revenue lines are on record. API/Platform Subscription is the primary driver. The others are digital Signature Services and verification & KYC Services.
Who are Tilaka.id's main competitors?
Emerging players on record are Verihubs and Advance AI. Broad incumbents are Jumio, DocuSign, Onfido and Adobe Sign (Adobe Acrobat Sign). Sertifikasi Elektronik (other PSrE providers) is listed as a regional player. Direct peers are Privy.id, VIDA (PT Digital Identity Indonesia) and Digisign (PT Dokumen Solusi Indonesia).
Does Tilaka.id have an API?
Yes. Tilaka is described as an API-first platform. Enterprise-grade APIs enable integration of e-Consent, signature, OCR, and verification into core systems with enterprise SLA. Flexible API integration is offered for document workflows. A ready-to-use web portal is also available alongside API access.
What industry is Tilaka.id in?
Tilaka.id's product category is Digital Trust Infrastructure. Its primary akta.pro industry code is BPAMAEAD, Privileged Access Management (PAM), with a secondary code of BPAMAEAF, Single Sign-On (SSO) & Federation. Its NAICS code is 5415 and its SIC code is 7370.