Sanitas Medical Center

What Sanitas Medical Center does

Sanitas Medical Center is the U.S. primary and urgent care subsidiary of Keralty, a Colombian multinational health organization founded in 1980 (originally as Colsanitas). The U.S. entity, Sanitas USA, Inc., was established in 2014 through a strategic alliance with GuideWell/Florida Blue and is headquartered in Doral/Miami, Florida. It operates a network of 58 owned medical centers across Florida, Texas (San Antonio), New Jersey, Connecticut and Tennessee, serving more than 350,000 patients under exclusive, market-specific partnerships with major regional health insurers (GuideWell/Florida Blue, UnitedHealthcare, Horizon Blue Cross Blue Shield of New Jersey, and ConnectiCare), alongside Medicare and cash-pay patients.

The company's core offering is an integrated care delivery model that bundles adult and pediatric primary care, same-day walk-in urgent care, on-site diagnostics, chronic disease management, mental health via the BeWell program, women's and men's health, palliative care, home-based care and community/social support under one roof. The digital layer consists of the mySanitas consumer mobile app (iOS/Android), the myCare patient portal, and telehealth/virtual visit capability, integrated with state Health Information Exchanges for clinical data sharing. The technology positioning emphasizes convenience and care coordination — 50% more clinician time per visit and a 94% patient satisfaction rating — rather than proprietary AI.

Sanitas makes money almost entirely through fee-for-service and capitated/insurance-reimbursed clinical visits billed to its four anchor payer partners, plus Medicare reimbursements and limited cash-pay revenue. Distribution is physical-first (owned medical centers) with secondary digital acquisition through the app, portal and content marketing (blog, social media, email). Brand-level exclusivity with regional Blue plans and UnitedHealthcare functions as its primary go-to-market moat, while NCQA Patient-Centered Medical Home accreditations across 12 locations (with stated intent to roll out nationally) support value-based contracting credentials. Keralty's 40+ year global operating history and bilingual, culturally-tailored clinical workforce anchor its positioning in Hispanic-majority markets.

Name

Sanitas Medical Center

Legal name

Sanitas USA, Inc.

Website

https://mysanitas.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Sanitas Medical Center is the U.S. subsidiary of Colombian multinational Keralty, operating 58 primary and urgent care medical centers across five states (FL, TX, NJ, CT, TN) that serve 350,000+ patients under exclusive partnerships with regional Blue/insurance carriers, delivering integrated primary, urgent, mental health, chronic and diagnostic care under one roof.

Ownership category

akta.pro rank

Product category

Primary and Urgent Care Services

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Primary care services
• Urgent care clinics
• Integrated healthcare delivery
• Chronic disease management
• Telehealth services

Headquarters

HQ city

Doral

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Insurance-Reimbursed Healthcare Services: Sanitas generates revenue primarily through reimbursement from health insurance plans including Florida Blue, UnitedHealthcare, Horizon Blue Cross Blue Shield, and ConnectiCare. Services are billed through standard medical billing including primary care visits, urgent care, specialist consultations, diagnostics, and mental health services.
2. Medicare Services: Services provided to Medicare beneficiaries, including those in UnitedHealthcare Medicare plans in Texas.
3. Cash-Pay Patient Services: Direct patient payments for those without insurance coverage or seeking services outside their plan network.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Sanitas Medical Center operates a network of owned primary and urgent care medical centers delivering integrated healthcare services — including adult and pediatric primary care, same-day walk-in urgent care, chronic disease management, mental health, on-site diagnostics, women's and men's health, palliative care, home-based care, and telehealth/virtual care — to insured and Medicare patients across Florida, Texas, Tennessee, New Jersey, and Connecticut. Patients access care through insurance partnerships with major carriers or directly via the mySanitas app and myCare patient portal.

Product overview

Sanitas Medical Center is a healthcare organization operating a network of medical centers across Florida, Texas, Tennessee, Connecticut, and New Jersey (58 locations serving 350,000+ patients). The company offers an integrated care model combining in-person primary and urgent care services with digital health tools. The core product portfolio includes the mySanitas App and Patient Portal as digital touchpoints, paired with comprehensive clinical services spanning adult and pediatric primary care, virtual/telehealth consultations, walk-in urgent care, on-site diagnostics, chronic disease management, mental health (BeWell program), women's and men's health, palliative care, home-based care, and community support. The integrated care model emphasizes convenience through same-day appointments, extended hours, and multiple service lines under one roof, supplemented by employee solutions for businesses.

Differentiator

Problem solved

Functional benefit

Brands

• mySanitas App: Mobile application for scheduling visits, viewing medical records, communicating with providers, and accessing patient support.
• BeWell

Products and services

• Adult Primary Care Comprehensive primary medical care for adult patients including preventive care, chronic disease management, and wellness visits.
• Pediatric Primary Care Primary medical care for children including well-child visits, immunizations, sports physicals, and pediatric illness care.
• Same-Day Walk-In Urgent Care Urgent care services available without prior appointment for immediate health concerns at all medical center locations.
• Virtual Care (Telehealth) Remote healthcare consultations via video or chat, available 24/7 in Florida, enabling patients to receive medical care from home through televisits and care team communication.
• On-Site Tests Diagnostic laboratory and testing services conducted at medical center locations, including X-ray, ultrasound, and various lab work.
• Chronic Care Programs Disease management programs for patients with ongoing conditions such as diabetes, hypertension, COPD, and cardiovascular disease.
• BeWell Mental Health Program Comprehensive mental health program offering individual therapy, ADHD treatment, insomnia care, psychiatric medication management, stress management programs, and 24/7 virtual support for anxiety, depression, panic disorders, and emotional wellness.
• Women's Health Specialized healthcare services addressing women's medical needs including reproductive health, gynecological care, and pregnancy-related services.
• Men's Health Healthcare services focused on men's specific medical concerns and preventive care needs.
• Advanced Palliative Care Specialized care program for patients with serious illness focused on relief from symptoms, pain, and stress to improve quality of life.
• Special Care at Home Program Home-based healthcare services providing medical care and support for patients in their residence.
• Community and Social Support Resources connecting patients with community services, social support networks, and non-medical resources for holistic care.
• mySanitas Mobile App Patient-facing mobile application enabling appointment scheduling, telehealth visits, medical records access, lab results viewing, provider communication, and patient support chat. Available on iOS and Android.
• Patient Portal (myCare) Online patient portal for appointment management, medical records access, provider communication, and bill payment. Available for Florida and Texas patients.
• Employee Solutions Corporate healthcare solutions offering employer-sponsored medical care, worksite health programs, and employee wellness services for business clients.

Quantifiable outcome

• 94% satisfaction rating among patients
• +3 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core, minor and strategic.

• Horizon Blue Cross Blue Shield of New JerseycoreStrategic or Co-development Partner · 19 December 2017Exclusive partnership to serve Horizon members and Hispanic communities in New Jersey. First location opened in Union City in January 2018, with additional locations planned for Belleville and Jersey City in 2018. Partnership focuses on culturally-relevant primary care with staff reflecting community demographics.
• ConnectiCareminorChannel Partner/ Reseller/ Distributor · 1 January 2017Partnership with ConnectiCare and GuideWell to open medical centers in Connecticut. Two locations opened in Connecticut by 2017.
• GuideWell/Florida BluecoreStrategic or Co-development Partner · 1 January 2014Strategic alliance with GuideWell (parent of Florida Blue, Florida's Blue Cross and Blue Shield plan) to open primary care medical centers in Florida. Began with 3 medical centers in Miami-Dade County in 2014, growing to 11 locations by 2017 including 9 in Florida. GuideWell is a leading health solutions organization transforming healthcare.
• UnitedHealthcarecoreChannel Partner/ Reseller/ DistributorExclusive partnership with UnitedHealthcare to provide primary care services exclusively for UnitedHealthcare members in the San Antonio, Texas area. Sanitas operates 9 locations across San Antonio neighborhoods including Alamo Heights, Castle Hills, Downtown, Leon Valley, Live Oak, Northwest, Southside, Stone Oak, and Westover Hills.
• National Health IT Collaborative for the Underserved (NHIT)strategicStrategic or Co-development PartnerMulti-year alliance to close the health equity gap in underserved and rural communities. Focuses on incorporating digital health solutions, providing health expertise, impactful patient-centered management practices, and creating a health safety net. Initial focus on Florida, Tennessee, Texas, New Jersey, and U.S. Territories.
• KeraltycoreStrategic or Co-development PartnerKeralty is the parent company of Sanitas USA. A leading multinational health organization serving more than 6.5 million people with presence in Spain, United States, Mexico, Colombia, Brazil, Venezuela, Peru, and the Philippines. Sanitas brings Keralty's 40+ years of integrated care model experience to the U.S. market.

Scale indicators8 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Agilon Health: Agilon Health partners with independent primary care physicians to take global risk for senior populations through value-based contracts, comparable to Sanitas's payer-exclusive partnerships and PCMH-style care model.
• Privia Health: Privia Health operates a national multi-specialty medical group and physician network platform serving ambulatory patients across multiple states, comparable in clinic-platform model and geographic reach ambition.
• Oak Street Health: Oak Street Health (acquired by CVS Health) operates value-based primary care clinics exclusively for Medicare beneficiaries, sharing Sanitas's PCMH-style integrated primary care approach and chronic care focus.
• CareMore Health: CareMore Health (an Anthem subsidiary) delivers integrated primary, chronic, and complex care for Medicare and Medicaid populations with a strong focus on managing total cost of care, comparable to Sanitas's chronic care and Special Care at Home programs.
• ChenMed: ChenMed is a family-owned primary care operator serving low-income seniors through owned clinics with integrated specialty, pharmacy, and chronic disease management—closely mirroring Sanitas's one-roof integrated care and chronic care programs.
• Cano Health: Cano Health operates value-based primary care centers concentrated in Florida with a strong focus on Hispanic and Medicare populations, making it the most directly comparable peer to Sanitas in terms of demographic focus, geography, and integrated care model.
• One Medical: One Medical (acquired by Amazon) operates a membership-based primary care platform combining in-person clinics with a robust digital/telehealth experience, directly comparable to Sanitas's mySanitas app and virtual care offering.

Emerging players

• Aledade: Aledade partners with independent primary care practices to enable value-based care arrangements with payers, addressing the same PCMH and accountable-care themes that underpin Sanitas's care model and quality credentials.

Broad incumbents

• CVS Health: CVS Health operates MinuteClinic walk-in clinics and acquired Oak Street Health and Signify Health, competing broadly in primary care, urgent care, and home-based services that overlap with Sanitas's full suite of offerings.
• Walgreens Boots Alliance / VillageMD: Walgreens-owned VillageMD operates primary care clinics co-located with pharmacies across the US, directly competing in the integrated primary care/urgent care retail clinic space where Sanitas also operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/MySanitasUSA
• LinkedInlinkedin.com/company/24997352
• Instagraminstagram.com/mysanitas
• Xx.com/MySanitasUSA

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sanitas Medical Center