CS and M

What CS and M does

CS&M Computer Support Maintenance GmbH is a privately held Swiss IT services company founded in 1999 by Hans-Ulrich Meister and headquartered in Steffisburg, Canton Bern, with a secondary service location in Signau. The company provides comprehensive IT services to small and medium enterprises, including system integration, on-premises and Azure public cloud infrastructure, cloud backup hosted in its own Steffisburg data center, ERP implementation (SelectLine), endpoint and network security (Bitdefender, Endian, KnowBe4), Apple enterprise device management, and connectivity/firewall/VPN solutions. CS&M functions as a multi-vendor integrator and reseller rather than a software developer, anchored by elevated vendor statuses including Synology Platinum Partner (achieved May 2026), Microsoft Silver Partner, and exclusive Endian distribution rights for Switzerland.

The business generates revenue across three streams: professional IT services and consulting, hardware and software resale via direct sales and an Alltron-integrated shop, and recurring cloud/backup subscriptions. GTM is predominantly sales-led through phone, email, and a website shop, supplemented by channel partner referrals from Synology, Endian, Microsoft, and Bitdefender. CS&M markets through its website blog, participation in events such as IT-SA in Nuremberg and the Synology Experience Day, and local community events like the Tischmesse Steffisburg.

CS&M is a family-controlled GmbH led by CEO Marcel Meister, with multiple Meister family members in administration, sales, and system engineering roles. With approximately 10 employees, the firm emphasizes personal, long-running customer relationships and a "Rundum-Sorglos-Paket" (all-in-one) value proposition for Swiss SMBs, and has shown incremental growth via two 2025 hires and continued vendor-partner elevation rather than aggressive scaling.

Name

CS and M

Legal name

CS&M Computer Support Maintenance GmbH

Website

https://www.cs-m.ch/

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

CS&M GmbH is a family-owned Swiss IT services company in Steffisburg that delivers system integration, cloud infrastructure, cybersecurity, backup, and SelectLine ERP to small and medium businesses across Canton Bern and Switzerland.

Ownership category

akta.pro rank

Product category

IT Services and System Integration

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO)

akta.pro secondary industries

Application Maintenance & Support (AMS) (BPAEAFAC), Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ), Incident Response, On-Call & Operational Readiness (BPAEAKAL)

Keywords

• IT system integration
• Managed IT services
• Network security solutions
• Cloud infrastructure services
• ERP software implementation

Headquarters

HQ city

Steffisburg

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Services and Consulting: Professional services including system integration, project management, implementation, and ongoing IT support for small and medium businesses.
2. Hardware and Software Sales: Sale of IT hardware including servers, NAS systems, firewalls, PCs, notebooks, and software licenses through their shop and partnerships with distributors like Alltron.
3. Cloud Services: Cloud backup services to their Steffisburg data center, Azure public cloud solutions, and managed services.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

CS&M Computer Support Maintenance GmbH is a Swiss IT services company providing system integration and standardized software solutions for small and medium businesses. The company's core offering is a complete, family-oriented "Rundum-Sorglos-Paket" covering internet, security, network, server, and endpoint infrastructure, delivered through integration and support of certified third-party technologies including Synology storage, Microsoft Azure, SelectLine ERP, Endian firewalls, and Bitdefender endpoint security.

Product overview

CS&M GmbH is an IT services company (not a software product company) providing comprehensive IT services including system integration and standardized software solutions. The company offers a portfolio of managed services organized around: Azure Public Cloud Infrastructure for partial or complete cloud migration; On-Premises Infrastructure for local IT systems from NAS to high-availability clusters; CS&M Cloud Backup for secure data protection in their Steffisburg datacenter; SelectLine ERP for business administration; Apple Enterprise Solutions with Mobile Device Management; Endian Firewall for comprehensive network security; BitDefender GravityZone for endpoint protection; and Synology Solutions for storage and data management. CS&M functions as a solution provider and integrator, implementing and supporting third-party products rather than developing its own software products.

Differentiator

Problem solved

Functional benefit

Products and services

• CS&M Cloud Backup

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and minor.

• SynologycoreChannel Partner/ Reseller/ Distributor · 6 May 2026CS&M is a Platinum Partner of Synology, providing NAS and storage solutions including data backup, video surveillance, and office productivity. The partnership has been longstanding and was elevated to Platinum level in 2026.
• KnowBe4coreGTM or Marketing Partner · 20 July 2023CS&M partnered with KnowBe4 to provide cybersecurity awareness training and phishing simulations to customers and their employees, helping improve defense against cyber threats.
• MicrosoftcoreTechnology or Integration · 14 May 2021CS&M is a Microsoft Silver partner offering Azure public cloud solutions. Employees have obtained Azure Administrator Associate (AZ-104) certification. Services include Azure Virtual Desktop deployment.
• EndiancoreChannel Partner/ Reseller/ Distributor · 9 November 2020CS&M serves as Endian distributor for Switzerland, supplying the Swiss market with network security solutions including UTM, firewall, VPN, and IoT platforms. The partnership spans over 10 years.
• BitdefendercoreChannel Partner/ Reseller/ DistributorCS&M resells Bitdefender GravityZone endpoint security solutions, providing infrastructure protection for Windows, macOS, Linux, and mobile devices with cloud-based management.
• SelectLinecoreChannel Partner/ Reseller/ DistributorCS&M resells and implements SelectLine ERP software for SMEs, including accounting, order processing, and CRM. The company also uses SelectLine internally.
• StarfaceminorChannel Partner/ Reseller/ DistributorCS&M supports Starface IP telephony systems, providing installation and maintenance services.
• AcronisminorChannel Partner/ Reseller/ DistributorTechnology partner for cyber protection and backup solutions.
• AdobeminorChannel Partner/ Reseller/ DistributorPartner for Adobe software solutions for creative and business needs.
• NakivominorChannel Partner/ Reseller/ DistributorPartner for Nakivo backup and replication solutions.
• SIPcallminorChannel Partner/ Reseller/ DistributorPartner for SIPcall VoIP/telephony services in Switzerland.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Inventx AG: Swiss IT services firm based in Chur providing managed services, cloud, and infrastructure outsourcing to financial and public-sector SMB/mid-market clients — comparable Swiss managed-IT-services positioning.
• Avectris AG: Swiss IT services firm offering cloud, workplace, and managed infrastructure services to public-sector and SMB customers across Switzerland — comparable Swiss managed-IT services positioning.
• UMB AG: Swiss full-service IT provider headquartered in Bern offering managed services, cloud, and system integration to Swiss SMBs and enterprises — the most direct comparable to CS&M's regional managed-services and integrator model.
• Netrics AG: Swiss managed service provider covering cloud, security, and workplace services for Swiss SMBs and midmarket — comparable regional Swiss MSP structure and offerings.
• ITRIS AG: Swiss IT services company providing managed services, infrastructure, and security to Swiss SMB and enterprise customers — direct comparable in the regional Swiss MSP market.

Broad incumbents

• Bechtle AG: Europe's largest independent IT system house with broad managed-services, cloud, and security offerings; competes with CS&M for Swiss IT services contracts but at vastly greater scale and portfolio breadth.
• Swisscom AG: Switzerland's largest telecom with a significant B2B IT services arm covering managed workplace, cloud, and security; bundles connectivity with IT services in a way CS&M cannot, competing for the same Swiss SMB wallet.

Others

• ALSO Group: Swiss-headquartered IT distribution platform and ecosystem provider; CS&M's shop/fulfilment partner (Alltron is part of ALSO) — not a direct competitor but the dominant channel through which SMB hardware/software flows in Switzerland.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cs-m-computer-support-maintenance-gmbh

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CS and M